Software Sales - Sales Tools and Marketing

Job Title: Project Coordinator

Job Type: Full-Time

Location: Indore

Summary/Objective:

The primary objective of hiring a Project Coordinator is to efficiently manage customer data, oversee project development, and ensure the successful deployment of websites. This role involves close collaboration with various teams, handling customer feedback, and maintaining high-quality website deliverables.

Responsibilities/Duties:

1. Customer Data and Project Management

• Effectively manage customer data and related information.
• Ensure accurate documentation and organization of workflow details.
• Collaborate with the Design team to create mockups and visuals.
• Communicate design concepts and seek customer approval via email.

2. Development and Progress Tracking

• Coordinate with the Development team to ensure smooth task flow.
• Monitor project progress to ensure adherence to timelines.
• Verify websites to ensure they meet customer requirements.

3. Testing and Quality Assurance

• Work closely with the Testing Department to assess task status and identify bugs.
• Collaborate with team members to resolve identified issues.
• Conduct rigorous testing to ensure high-quality website deliverables.

4. Customer Engagement and Feedback

• Deliver beta versions of websites to customers for review and feedback.
• Collaborate with the team to implement customer-suggested changes.
• Serve as the primary point of contact for customer feedback and concerns.
• Communicate with customers via email regarding changes and updates.

5. Website Deployment and Live Process

• Manage the transition from beta to live website based on customer approvals.
• Oversee the live website deployment process for a seamless transition.
• Implement post-approval customer changes to ensure a polished final product.

6. Product Management

• Manage and upload customer and vendor product information.
• Collaborate with the team to ensure accurate product representation on the website.
• Update and maintain product details to provide current information to customers.

7. Website Maintenance and Continuous Improvement

• Facilitate day-to-day website changes and improvements to enhance user experience.
• Proactively identify opportunities for website optimization and suggest improvements.

Qualifications/Requirements:

Education:

• Graduate/Post Graduate.
• IT background preferred.

Experience:

• 2 to 3 years of experience as a Project Coordinator.
• Experience in the IT sector is mandatory.

Skills:

• Strong communication skills to articulate ideas and project requirements clearly.
• Foster open and transparent communication within the project team.
• Ability to prioritize tasks and manage time efficiently.
• Capable of handling multiple tasks simultaneously without compromising quality.
• Proactive in identifying potential issues and addressing them promptly.
• Flexibility to navigate unforeseen challenges.
• Ensure accuracy in project documentation and data management.

Preferred:

Candidates from Indore are highly preferred.

Senior Data Analyst

Experience: 8+ Years

Work Mode: Remote Full Time

Responsibilities:

• Analyze large datasets to uncover trends, patterns, and insights to support business goals.

• Design, develop, and manage interactive dashboards and reports using Power BI.

• Utilize DAX and SQL for advanced data querying and data modeling.

• Create and manage complex SQL queries for data extraction, transformation, and loading processes.

• Collaborate with cross-functional teams to understand data requirements and translate them into actionable solutions.

• Maintain data accuracy and integrity across projects, ensuring reliable data-driven insights.

• Present findings to stakeholders, translating complex data insights into simple, actionable business recommendations.

Skills:

Power BI, DAX (Data Analysis Expressions), SQL, Data Modeling, Python

Preferred Skills:

• Machine Learning: Exposure to machine learning models and their integration within analytical solutions.

• Microsoft Fabric: Familiarity with Microsoft Fabric for enhanced data integration and management.

Responsibilities:

• Build user journeys and communication strategies for every funnel the user goes through in the app
• Build highly engaging campaigns across user funnels to increase conversion rates
• Drive repeat users, referrals through Email, Push Notifications and other product touchpoints
• Plan & run defined experiments - test open rates, CTR, messaging, conversion rates and renewals.
• Work with internal and external stakeholder to seamlessly drive all campaigns 
• Constantly look for funnel drop offs and optimise every step to increase conversion rates
• Share data on daily, weekly and monthly basis with the larger team

Requirement:

• 5+ years of hands-on experience in working with user engagement platforms like WebEngage
• Experience in building user funnels across app and web and proven record of successfully driving engagement and conversions
• Knowledge of HTML coding to create emailers is a must
• Experience working in a B2C product or Edtech is preferrable

Roles and Responsibilities:

1. Create interest in Metapercept solutions through social media, mail outreach, LinkedIn, and other channels.
2. Generate leads and appointments, contacting potential clients to establish rapport and arrange meetings.
3. Planning and overseeing new marketing initiatives.
4. Help drive revenue within targeted accounts.
5. Meet annual growth targets.
6. Provide ongoing opportunity forecasting.
7. Promote a high level of customer satisfaction.
8. Researching organizations to find new opportunities.
9. Developing goals for business growth and ensuring they are met.

Required Abilities:

• Highly motivated and have a hunter mentality.
• Excellent listening, writing, and communication skills.
• Ability to flourish with minimum guidance, be proactive, and handle uncertainty.

• Measure the sales effectiveness efforts using data science/app/digital nudges.
• Should be able to work on the clickstream data
• Should be well versed and willing to work hands-on various Machine Learning techniques

Skills

• Ability to lead a team of 5-6 members.
• Ability to work with large data sets and present conclusions to key stakeholders.
• Develop a clear understanding of the client’s business issue to inform the best approach to the problem.
• Root-cause analysis
• Define data requirements for creating a model and understand the business problem
• Clean, aggregate, analyze, interpret data and carry out quality analysis of it
• Set up data for predictive/prescriptive analysis
• Development of AI/ML models or statistical/econometric models.
• Working along with the team members
• Looking for insight and creating a presentation to demonstrate these insights
• Supporting development and maintenance of proprietary marketing techniques and other knowledge development projects.

The candidate will need to demonstrate previous experience of taking a client's requirements and translating them into technical specifications. The candidate will have to have previous examples of how he/she has worked with internal customers and technical peers.

The ideal candidate should have 3 to 5 years’ experience within a web application development environment.

Experience with PHP, HTML, CSS, MySQL, SOAP/REST, JavaScript, AJAX, etc. is a must. Following are the key area we are expecting you to have strong command on:

• Analytical Skills
• Algorithms

Responsibilities and Duties

• Development of software extensions to vTiger CRM/Drupal/WordPress and any other PHP based application
• Development of integration between CRM and ERP systems provided by Target Integration and any other system using their APIs
• Development and maintenance of code in Gitlab (In-house git server)
• Managing tickets and updating them regularly in Redmine (Project and Ticket Management Platform)
• Providing solutions to the pre-sales team on new projects
• Supporting the existing development team

Qualifications and Skills

• Coming up with ideas to help grow the team
• Data Structure
• Data Modelling Concepts
• Object-Oriented Design Principles and Concepts
• MVC – Pattern in Depth.
• Aware of Various other commonly used design patterns like Factory, Abstract Factory, etc.
• PHP, MYSQL, HTML, CSS, JS, JSON, Webservices
• Object-Oriented PHP
• SQL In general, Procedure, triggers, functions, etc.
• Query Designing.
• Thorough understanding of HTTP.
• Version Control (specifical git) and bug tracking software knowledge are important.

Benefits

• Linux system administration experience will be useful
• Experience of working on at least two of Joomla/Drupal/vTiger CRM or Sugar CRM is a must
• Strong understanding of relational database design
• Experience in creating professional-looking web interfaces using CSS and HTML
• Understanding of business processes
• Ideally, they should have worked on CRM/ERP/Accounting applications
• Excellent written and spoken communication skills

Job Type: Full-time