Engineering Manager

A BIT ABOUT US

Appknox is a leading mobile application security platform that helps enterprises automate security testing across their mobile apps, APIs, and DevSecOps pipelines. Trusted by global banks, fintechs, and government agencies, we enable secure mobile experiences with speed and confidence.

About the Role:

We're looking for a Jr. Technical Support Engineer to join our global support team and provide world-class assistance to customers in the US time zones from 8pm to 5am IST. You will troubleshoot, triage, and resolve technical issues related to Appknox’s mobile app security platform, working closely with Engineering, Product, and Customer Success teams.

Key Responsibilities:

• Respond to customer issues via email, chat, and voice/voip calls during US business hours.
• Diagnose, replicate, and resolve issues related to DAST, SAST, and API security modules.
• Troubleshoot integration issues across CI/CD pipelines, API connections, SDKs, and mobile app builds.
• Document known issues and solutions in the internal knowledge base and help center.
• Escalate critical bugs to engineering with full context, reproduction steps, and logs.
• Guide customers on secure implementation best practices and platform usage.
• Collaborate with product and QA teams to suggest feature improvements based on customer feedback.
• Participate in on-call support rotations if needed.

Requirements:

• 1–4 years of experience in technical support, Delivery or QA roles at a SaaS or cybersecurity company.
• Excellent communication and documentation skills in English.
• Comfortable working independently and handling complex technical conversations with customers.
• Basic understanding of mobile platforms (Android, iOS), REST APIs, Networking Architecture, and security concepts (OWASP, CVEs, etc.).
• Familiarity with command-line tools, mobile build systems (Gradle/Xcode), and HTTP proxies (Burp).
• Ability to work full-time within US time zones. Ensure that you have a stable internet connection and work station. 

Good to have skills:

• Experience working in a product-led cybersecurity company.
• Knowledge of scripting languages (Python, Bash) or log analysis tools.
• Familiarity with CI/CD tools (Jenkins, GitHub Actions, GitLab CI) is a plus.
• Familiarity with ticketing and support tools like Freshdesk, Jira, Postman, and Slack.

Compensation

• As per Industry Standards

Interview Process:

• Application- Submit your resume and complete your application via our job portal.
• Screening-We’ll review your background and fit—typically invite you on cutshort for a Profile Evaluation call (15 mins)
• Assignment Round- You'll receive a real-world take-home task to complete within 48 hours.
• Panel Interview- Meet with a cross-functional interview panel to assess technical skills, problem-solving, and collaboration.
• Stakeholder Interview- A focused discussion with the Director to evaluate strategic alignment and high-level fit.
• HR Round- Final chat to discuss cultural fit, compensation, notice period, and next steps.

Personality Traits We Admir:

• A confident and dynamic working persona, which can bring fun to the team, and a sense of humour, is an added advantage.
• Great attitude to ask questions, learn and suggest process improvements.
• Has attention to details and helps identify edge cases.
• Highly motivated and coming up with fresh ideas and perspectives to help us move towards our goals faster.
• Follow timelines and absolute commitment to deadlines.

Why Join Us:

• Freedom & Responsibility: If you are a person who enjoys challenging work & pushing your boundaries, then this is the right place for you. We appreciate new ideas & ownership as well as flexibility with working hours.
• Great Salary & Equity: We keep up with the market standards & provide pay packages considering updated standards. Also as Appknox continues to grow, you’ll have a great opportunity to earn more & grow with us. Moreover, we also provide equity options for our top performers.
• Holistic Growth: We foster a culture of continuous learning and take a much more holistic approach to train and develop our assets: the employees. We shall also support you all on that journey of yours.
• Transparency: Being a part of a start-up is an amazing experience, one of the reasons being open communication & transparency at multiple levels. Working with Appknox will give you the opportunity to experience it all first-hand.

Position Overview: We are looking for a senior developer who must be capable of building services using modern microservices architecture with NodeJS & serverless frameworks. Should have strong knowledge of ObjectOriented Concepts, and Node. Js frameworks like loopback, RDBMS, and microservice patterns. The candidate should be comfortable with application coding based on design and specifications, and also be comfortable working with JSON and RESTful services. The candidate must be a top-notch developer committed to keeping learning new things and becoming an integral part of and fostering growth within our development team.

Roles & Responsibilities:

• Developing and maintaining the backend systems that support the application
• Designing and implementing APIs and Microservices architecture to handle the application workload
• Developing and optimizing queries for RDBMS (MySQL) to manage data and ensure performance and scalability
• Managing and deploying the application on AWS using Lambda, ECS and other related services
• Collaborating with front-end developers to ensure smooth communication between front-end and back-end systems and back-end systems
• Writing clean, neat and reusable code that follows coding standards and best practices.
• Participating in code reviews and ensuring that coding standards are maintained
• Troubleshooting and debugging issues that arise in production environments
• Optimizing the application for performance, scalability, and security
• Continuously learning and staying up-to-date with the latest technologies and best practices in software development
• Documenting technical specifications, processes, and system design

Hiring for HR Recruiter - Details

Do you have the passion to work in a fast-paced environment where hustle and hunger to learn more, do more, achieve more and #GetMore, is the key to unparalleled growth? Are you someone who believes that a robust business is only led by an army of focused and dedicated rockstars?

Then the company has a super exciting opportunity for you in Talent Acquisition (HR)

the company is the largest Cashback & Coupons site in India, backed my marquee investors like Mr Ratan Tata, Kalaari Capital & Korea Investment Partners. We are also redefining social commerce with India’s 1st Social Cashback app, and with the launch of the company Store Network in 22 states of India. Well capitalized and with a team of 250 people, the company is looking to chase 10x growth over the next 3 years. This journey could also be a great career move to accelerate your own growth, and we invite you to come learn more about what we are building.

What’s In Store For You To Fall In Love With the company :

-Start-up Environment - Work with a passionate and energetic team that is driven by hustle, camaraderie and togetherness.

-Compensation & Benefits – Best-in-class salaries and highly competitive ESOPs along with a great learning work environment, we offer you a place full of opportunities to customize your career trajectory.

-An Environment for Innovation - We create a culture for innovation by giving each employee the prowess to create, make and innovate.

-We've got you covered - From medical insurance, well-defined policies to flexi WFH options, scrumptious lunch to some amazing learning and development sessions- we've got your back!

-Cool Perks – Come and get to join us for in-house events, team outings, dinner catchups, and much more.

Location: Gurgaon

Roles and responsibilities of this role would include the below:

-Strong hold on hiring for roles like-

-Core requirement for a Recruiter is their ability to really understand what each role entails, educate themselves on the domain, discuss key assessment metrics and screen candidates in line with pre-agreed questions as discussed with hiring managers.

-Should be able to hire across levels for domains like Product, Design, UI, UX, Data analytics, Digital Marketing, SEO, Performance Marketing, Customer Retention Marketing, Growth & Marketing, Influencer Marketing, Content & Copywriting, Social Media Marketing, Community Marketing. Tech hiring a plus.

-Occasional hiring for HR, Finance, Customer Relations, Business Operations.

-Well versed with Naukri, LinkedIn, iimjobs, updazz, and other job boards.

-Attracting applicants by placing job advertisements, using job sites, social network and personal network.

-Strategic sourcing and ensuring minimal TAT

-Cold Calling Passive Job Seekers

-Extensive Head Hunting and Cold Calling Activity

-Posting jobs on various job sites and social networking sites

-Briefing the candidate about the responsibilities, salary and benefits of the job in question

-Informing candidates about the results of their interviews

-Receiving and reviewing applications, managing interviews and creating a shortlist of candidates

-Headhunting - identifying and approaching suitable candidates who may already be in work

-Using candidate databases to find the right person for the vacancy

-Interacting with managers and closing the requirements

Ideal candidate should have the below experience/qualities:

-Previous work experience of 3-7 years

-Expected compensation: Within Rs 20 Lakhs per annum

-Candidate must have excellent communication skills

-Candidate must possess good interpersonal and negotiation skills

-Ability to multi-task and be able to effectively work as a team player

• Understand product specifications and user psychologyConduct concept and usability testing and gather feedbackCreate personas through user research and dataDefine the right interaction model and evaluate its successDevelop wireframes and prototypes around customer needsFind creative ways to solve UX problems (e.g. usability, findability)Work with UI designers to implement attractive designsCommunicate design ideas and prototypes to developersKeep abreast of competitor products and industry trends

COMPANY DESCRIPTION :

NNIIT is a pioneering Edtech start-up with the goal of empowering individuals in the digital age. We are actively seeking talented individuals to join our dynamic team in Hyderabad. If you meet the qualifications and are passionate about making an impact in the Ed-tech sector, keep reading!

JOB DESCRIPTION :

Company: NNIIT (On-Roll)

Salary: Upto 4LPA + Incentives

Job Location: Hyderabad (On site)

ROLES & RESPONSIBILITIES :

 Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.

 Calling to 250+ calls/day and maintain 3hrs of Talk-time thus booking 10 conductions for the week for each day

 Understand customer needs and requirements.

Route qualified opportunities to the appropriate sales executives for further development and closure.

 Close sales and achieve quarterly quotas

 Research accounts, identify key players and generate interest.

 Maintain and expand your database of prospects within your assigned territory Team with channel partners to build pipeline and close deals.

 Perform effective online demos to prospects.

FAQs :

Salary Expectation: Minimum 20,000 INR with the potential to reach up to 74,000 INR based on skills, experience, and interview performance.

Eligibility Criteria: Graduates with 1 to 3 years of experience in Ed-tech K9 & K12 background are eligible to apply.

Specific Skills Required: Good sales skills, proficiency in English, and strong communication abilities are essential.

Applicants: Both male and female candidates are welcome to apply.

ADDITIONAL INFORMATION :

Seniority Level: Mid-Senior level

Industry: E-Learning Providers

Employment Type: Full-time

Job Functions: Sales, Business Development

Must have :

• Strong Experience in Python development
• Familiarity with Data Structures and Algorithms
• Experience in developing Enterprise scale applications
• Exposure to NLP
• Exposure / awareness of AI, ML
• Exposure to Windows Azure is an added advantage
• God understanding of project architecture and software development processes such as Agile and Scrum

Responsibilities :

• Partner with Business Stakeholders to translate business objectives into clearly defined analytical Projects
• Own the end-end process, from recognizing the problem to implementing the solution
• Understand customer’s requirements and design the optimum solution using Icertis’ AI applications
• Configure, Extend, and optimize Icertis AI app through Python scripts, NLP NER Analysis and other mechanisms
• Take full ownership of project / product features to implement, provide bug fixes and write tests and tooling for those features to ensure they work well at cloud scale.
• Plan and identify solutions and risks in assigned work
• You are expected to be hands on and write code on day to day basis and also mentor other team members