Software Development Manager

• Design, develop, implement, and maintain java application phases, code, and software.
• Conduct software analysis, programming, testing, and debugging, as well as recommending changes to improve the established processes.
• Transform requirements into stipulations and identify production and non-production application issues
• Competence and comfort using multiple frameworks (e.g. Spark, Storm, Hadoop, Angular 2/4/5, Spring Boot)
• Strong attention to detail with the ability to identify errors and make adjustments in a testing environment.

Roles and Responsibilities

• Ability to create solution prototype and conduct proof of concept of new tools.

• Work in research and understanding of new tools and areas.

• Clearly articulate pros and cons of various technologies/platforms and perform

detailed analysis of business problems and technical environments to derive a

solution.

• Optimisation of the application for maximum speed and scalability.

• Work on feature development and bug fixing.

Technical skills

• Must have knowledge of the networking in Linux, and basics of computer networks in

general.

• Must have intermediate/advanced knowledge of one programming language,

preferably Python.

• Must have experience of writing shell scripts and configuration files.

• Should be proficient in bash.

• Should have excellent Linux administration capabilities.

• Working experience of SCM. Git is preferred.

• Knowledge of build and CI-CD tools, like Jenkins, Bamboo etc is a plus.

• Understanding of Architecture of OpenStack/Kubernetes is a plus.

• Code contributed to OpenStack/Kubernetes community will be a plus.

• Data Center network troubleshooting will be a plus.

• Understanding of NFV and SDN domain will be a plus.

Soft skills

• Excellent verbal and written communications skills.

• Highly driven, positive attitude, team player, self-learning, self motivating and flexibility

• Strong customer focus - Decent Networking and relationship management

• Flair for creativity and innovation

• Strategic thinking This is an individual contributor role and will need client interaction on technical side.

Must have Skill - Linux, Networking, Python, Cloud

Additional Skills-OpenStack, Kubernetes, Shell, Java, Development

• Job description*

Roles and Responsibilities:

• Build sustainable relationships of trust through open and interactive communication Maintain records of customer interactions, customer accounts, and file documents
• Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services
• Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued
• Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed
• Building lasting relationships with clients and other call center team members based on trust and reliability
• Utilizing software, databases, scripts, and tools appropriately
• Understanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.
• Making sales or recommendations for products or services that may better suit client needs
• Taking part in training and other learning opportunities to expand knowledge of company and position
• Adhering to all company policies and procedures

Desired Candidate Profile:

• Excellent Communication skills with strong command on English Language.
• Ability to multitask, manage time and prioritize
• Good data entry and typing skills
• Good computer skills
• Ability to ask prying questions and diffuse tense situations
• Strong time management and decision making skills
• Comfortable working for Night Shift