

About Amazon India
About
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.
Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.
You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.
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Job Title: Coordinator – Customer Care (US Voice Process)
Experience: 1 – 4 Years
Batch Start Date: 20th October 2025
Job Responsibilities
- Handle loan-related customer inquiries over toll-free numbers (pre-foreclosure to delinquent accounts).
- Follow up with customers when payment commitments are not met.
- Accurately log borrower contacts into the loan servicing system.
- Provide long-term resolutions to resolve delinquency.
- Use autodialing systems effectively to maximize contact ratios.
- Ensure daily prescribed contact targets are met.
- Stay familiar with customer relations functions and services offered.
- Perform other duties as assigned by the department manager.
Education & Experience
- Strong customer service and communication skills (English fluency required).
- Graduate preferred; Undergraduates must have at least 6 months call center experience.
- Prior knowledge of mortgage loan servicing is desirable but not mandatory.
- Minimum 1 year of international voice process experience.
Work Schedule / Requirements
- Must be willing to work in US shift timings.
- Immediate joiners preferred.
Nice to Have
- More than 1 year of international voice process experience.
- Good understanding of KPI’s & KRA’s in a call center.
- Strong interpersonal and customer-handling skills.
Compensation & Benefits
- Attractive variable pay – employees have earned on average ₹20,000/month last year.
- This is not a Sales, Collection, Marketing, or Insurance process – variable pay is purely based on individual performance.
EDUCATION & EXPERIENCE :
- A professional degree in Computer Science from a reputable institution, backed by a consistent academic record.
- A knack for problem-solving, data structures, and algorithms.
- Proficiency in ElasticSearch.
- 3+ years of hands-on development experience, primarily in building products for large enterprises.
- Exceptional communication skills.
- Mastery in Java programming; familiarity with Python is a plus.- Experience with Spring Boot.
- Practical knowledge of one or more cloud-based technologies (e.g., ElasticSearch, Storm, Hazelcast, MongoDB, Ceph, Kafka) is highly desirable.
- Expertise in building concurrent and/or parallelized, highly performant scalable applications.
- A track record of identifying and addressing complex issues in scalable deployments.
- Exposure to Service-Oriented Architecture (SOA) and Test-Driven Development (TDD) is an added advantage.
ROLES & RESPONSIBILITIES :
- Dive deep into technical aspects (Analysis, Design & Implementation) as required.
- Take complete ownership of features within the product.
- Engage in debates and detailed discussions about functional and non-functional requirements with our Product Management team.
- Collaborate with the team to design solutions, seeking stakeholder input before implementation.
- Create essential artifacts such as functional specifications and detailed designs for your assigned features.
- Implement intricate features with an unwavering commitment to quality, following the Test- Driven Development (TDD) process.
- Maintain open lines of communication, promptly reporting risks and progress to your supervising manager.
- Share your expertise and mentor team members.
- Provide support by troubleshooting and creating Root Cause Analysis (RCA) for production issues, subsequently working on short-term and long-term solutions.
SENIOR DESIGN ENGINEER
ROLE AND RESPONSIBILITIES
Getting development inputs from Design Manager .
Field visit for observing technical requirement.
Design review meeting held with design team.
Preparation of Development Plan.
Concept modelling creation.
Design review meeting held with Design team.
Complete modelling of prototype machine,Special Tools and Welding Fixtures.
Get project budget amount from Management.
Preparation of BOM in Excel as per our company standards.
Making Sheet metal and machining component design and fabrication, in that Laser Cutting Drawing, Bending drawing, Machining drawing, Welding Drawings, Assembly Drawing, GA Drawing,Product Catalogue and SOP from SOLIDWORKS and AUTOCAD.
Quality plan creation.
Design review meeting held with Production team.
Bought out items, Sheet metal Bending,Laser cutting, Welding, Powder coating and machining process followup.
Inspection of Prototype machine components as per quality plan.
Assembly of prototype machine .
Product verification at in house.
Product validation at field.
Handover the product to production includes the following documents.
l Maintaining Design documents securely as soft copy in drive and Hard copy
1. BOM
2. Manufacturing Drawings
3. Assembly Drawings
4. Quality Plan and Standard component specification
5. Components image list
6. SOP
7. Installation drawings
8. Service manuals
ECN execution for existing product upgradation and solving problems .
Value engineering of existing products.
Machine BOM cost workout.
Leading team members and allocate their works and monitoring.
We have a job opportunity for the role "Business Analyst - Payments Domain" in one of the Top IT MNC Companies.
Level : Senior Consultant
Location : Chennai
Experience : 9 to 15 years
- Must be a seasoned IT Business Analyst
- Must have good experience in Payments domain
- Good Communication Skills
- Well versed with Agile and Scrum
- In depth understanding of agile methodologies
Build v1 of a revolutionary Enterprise SaaS product for Telecom eSIM connectivity & SaaS spend management. Looking for engineers who are driven by the love for building an Enterprise SaaS product from MVP to Vx. The person will architect and develop the enterprise SaaS platform, Mobile app and Analytics products.
Spenza enables enterprises to procure, provision and manage SaaS and communication services. Spenza is a spend management wizard for SaaS enabling enterprises to build the tech stack that works.
Spenza has been selected for incubation at NSRCEL, IIM Bangalore.
Founded by Vinaychandra Bharadwaj, a tech/product executive with 20+ years of experience in companies like Tejas Networks, Subex, GigSky and Money View.
Skills Required:
• Expertise in software development & programming using HTML5, JavaScript, CSS, Node.js, SAPUI5 and Fiori
• Experience in developing SAP Cloud Platform based applications is a plus.
• Must have experience in Fiori apps implementation including configurations.
• Build Custom Fiori and extend Fiori applications
• Experience working with SAP Web IDE, BAS and different http services integration like REST/Web service.
• Experience in building applications on Business Transformation Platform will be add on
• Must have experience in Fiori Design patterns, UI Theme designer and Fiori Launchpad configurations and database experience with SAP or S/4 HANA.
• Assist in the integration of front-end UI/UX components with back-end. Ability to assess the current processes, identify improvement areas and suggest technology solutions.
Professional Attributes:
Interactive communication with client and leadership. Strong conceptual, analytical, Troubleshooting, resolution and problem-solving skill. Team Handling experience, Good Communication Skills
Proficiency in the standard Android tech stack - JAVA/Kotlin
Good knowledge of design patterns, MVVM, Dependency Injection and more
Restful API, JSON Parsing, Retrofit Network Libraries
Strong knowledge of Android UI design principles, patterns, and best practices
Experience with offline storage, threading, and performance tuning
Excellent Android technical issue diagnosis and problem solving skills
GOOD TO HAVE
Hilt
Coroutine
Clean architecture
Excellent knowledge of UI animation and transition
- Company is developing cutting-edge technology and you will be working on a patented technology in a challenging environment with industry veterans and highly talented engineers
- Company is in an explosive growth path and now is the right time to ride-along and experience the growth from a startup to an iconic large company
● Flexible, Fun, and Creative culture
What you will be doing
● You must have a diverse background and be able to work among several programming
languages. The majority of work would be in AngularJS and Ruby.
● Designing and implementing a scalable and microservice-oriented architecture with
extensible REST APIs that can be consumed by our own platform and partner
applications
● Scaling an operational database to handle millions of records
● If you are up for it, there will be plenty of opportunities to wear multiple hats as we are on
a rapid growth trajectory
What You Need for this Position
● At least 12 years of overall experience building large scale enterprise applications
● Must be skilled with AngularJS or latent front end technologies
● Must be skilled with Ruby on Rails
● Must be proficient with Javascript and Jquery
● Must be skilled with building REST APIs
Must be proficient with HTML/CSS
● Must be familiar with modern, cloud-based infrastructure such as AWS/Azure
● Should be familiar with microservices, Docker and Kubernetes
What's In It for You
● Competitive Salary
● Equity
● Career growth
.
Eligibility :
- Should have minimum 0ne year experience in US AR Calling .
- Must have experince in Denials
- Must have experience in provider end
- Candidate should be ready to work in night shift
- Ready to relocate to Ernakulam
- Preferably immediate joiners












