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Team Leader-Sales
Team Leader-Sales
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Team Leader-Sales

Sagareeka Mishra's profile picture
Posted by Sagareeka Mishra
1 - 3 yrs
₹2L - ₹3L / yr
Gurugram
Skills
Sales and operations planning
Team Management
Sales management
Team leadership
Strategic planning
Teamwork
Operations

Profile Description:

 

The job holder will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieves their Key Performance Indicators (KPIs). As a Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility.

 

Key Responsibilities:

 

Project / Process:

 

  1. Drive team to achieve process SLAs / metrics – productivity and quality targets within the established timelines.
  2. Ensure individual SLAs are met on processing transactions (if applicable).
  3. Ensure process guidelines are followed and met as documented.
  4. Review process audit findings and take corrective action to prevent negative results.
  5. Conduct Quality checks & periodical review of process adherence.
  6. Maintain operations rigor around daily huddles, knowledge management Cross training etc.
  7. Provide updates and submit reports related to own area of work.

 

Team Managements:

 

  1. Provide work direction and guidance to team members:
  2. ensure accuracy of the work of team members, their ability to operate under deadlines and to work on multiple tasks
  3. Allocate work and tasks to the team.
  4. Conduct team building activities to enhance motivation.
  5. Conduct knowledge transfer sessions for new joiners in the team.
  6. Identify training needs of team members and provide coaching support to them.
  7. Report to the manager on performance, status and any escalations.
  8. Manage attrition and absenteeism.
  9. Developing and implementing a timeline to achieve targets.
  10. Contributing to the growth of the company through a successful team.
  11. Creating a pleasant working environment that inspires the team.

 

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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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About CoverYou

Founded :
2017
Type :
Product
Size :
100-500
Stage :
Profitable

About

🌟 Passionate about safeguarding the guardians of health, CoverYou is more than an insurance intermediary—it's a trusted ally to over 2 lac doctors across India. With a stellar customer service track record, endorsed by 75+ medical associations, we prioritize transparency & service excellence. With utmost compassion for our beloved heroes in white, we strive to support their invaluable service to humanity. Our website offers an effortless comparison of plans from leading insurers, being India's one-stop insurance solution for doctors. With a team of 300+ seasoned insurance experts, we promptly address all your insurance queries with precision. From innovative insurance solutions tailored for the medical community to cutting-edge technology reducing policy processing to mere minutes, CoverYou is redefining insurance dynamics. Our dedicated claims support team ensures prompt assistance & guidance when needed, reflecting our commitment to doctors' well-being. Let's navigate the future of insuring healthcare professionals together. CoverYou~ safeguarding those who safeguard us. 🤝 #CoverYou #MedicalInsurance #Innovation 💼🩺🚀
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Sagareeka Mishra

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