
Profile Description:
The job holder will manage the day-to-day planning and operations of your team. This includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieves their Key Performance Indicators (KPIs). As a Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedules. You must be organized and be able to handle responsibility.
Key Responsibilities:
Project / Process:
- Drive team to achieve process SLAs / metrics – productivity and quality targets within the established timelines.
- Ensure individual SLAs are met on processing transactions (if applicable).
- Ensure process guidelines are followed and met as documented.
- Review process audit findings and take corrective action to prevent negative results.
- Conduct Quality checks & periodical review of process adherence.
- Maintain operations rigor around daily huddles, knowledge management Cross training etc.
- Provide updates and submit reports related to own area of work.
Team Managements:
- Provide work direction and guidance to team members:
- ensure accuracy of the work of team members, their ability to operate under deadlines and to work on multiple tasks
- Allocate work and tasks to the team.
- Conduct team building activities to enhance motivation.
- Conduct knowledge transfer sessions for new joiners in the team.
- Identify training needs of team members and provide coaching support to them.
- Report to the manager on performance, status and any escalations.
- Manage attrition and absenteeism.
- Developing and implementing a timeline to achieve targets.
- Contributing to the growth of the company through a successful team.
- Creating a pleasant working environment that inspires the team.

About CoverYou
About
Connect with the team
Similar jobs
Work Experience:
- Should have 8+ years of relevant experience from BPO background.
- In depth sales experience, with industry expertise and proven track record against getting good campaigns & generating revenue.
- Experience in transitioning campaigns on board (Inbound/Outbound) Lead Gen, Survey, and Sales.
- Should have in depth knowledge in negotiating/Quoting prices of different work models.
Key activities/Responsibilities
- Identify potential leads independently through networking, cold-calling and/or other sources in the assigned territory/geography.
- Creating and closing new business opportunities for the company
- Work closely with delivery functions in ensuring successful execution of projects.
- Develop relationships with potential clients through presentations, business networking, telephone calls, personal emails, personal mailings, business forums, and/or other business or social Networking.
Context for the Candidates:
Blockchain engineers are tasked with building secure, scalable, and high-performance decentralized applications. This discussion focuses on how to utilize key technologies—Node.js, Rust, Go, TypeScript, Ethers.js, viem, and Hardhat—in smart contract and blockchain system development, while addressing the practical challenges that arise in such projects.
Key Discussion Points:
• How do you integrate Node.js, Rust, Go, and TypeScript in blockchain-backed applications?
• Discuss the trade-offs between using Rust or Go for performance-critical blockchain services.
• What are the key challenges in ensuring the security and scalability of smart contracts using tools like Ethers.js, viem, and Hardhat?
• How do you approach testing, debugging, and deploying smart contracts in a decentralized environment?
• Share best practices for gas optimization, contract upgradability, and backend scalability.
Evaluation Criteria:
1. Technical Knowledge:
• Strong knowledge of Node.js, Rust, Go, and TypeScript with practical experience in blockchain development.
• Proficiency in Ethers.js, viem, Hardhat, and smart contract lifecycle (development, testing, deployment).
• Understanding of security best practices, performance optimizations, and scalability in decentralized systems.
2. Problem-Solving and Integration Skills:
• How candidates approach integrating smart contract solutions with backend services using Node.js, Rust, Go, and TypeScript.
• Solutions proposed for common challenges in blockchain projects such as gas fees, security vulnerabilities, and system bottlenecks.
3. Experience and Expertise:
• Minimum of 2 years of IT experience, including hands-on development with the specified technologies.
• Practical knowledge of blockchain architecture, consensus mechanisms, and decentralized application deployment.
4. Innovation and Critical Thinking:
• Candidates’ ability to think creatively about system architecture, proposing scalable and secure solutions for blockchain-based applications.
• Discussion on the future potential of blockchain technology and how the tech stack can evolve.
5. Communication and Team Collaboration:
• Clear articulation of technical challenges and how to address them in a team setting.
• Ability to lead or contribute to discussions in a way that encourages collaboration and team-driven problem-solving.
Skill Set : Middleware application support :
Tomcat, Apache , Jenkin CI /CD pine ,monitoring on Linux on premise Servers (not cloud experience)


Nucleus Software:
.Net / C#/ Cobol- Targo
Job Description
1)Ability to function well in teams.
2) Active participation in problem solving and decision making.
3) Build good relationship with customers.
4) Carry out the required technical and user documentation.
5) Cooperate with team members for achieving team goals and objectives.
6) Effectively contribute in code walk-throughs and review sessions.
7) Ensure customer expectations are understood and met in all respects.
8) Ensure quality of implementation and scheduled deliverables.
9) Evaluate alternative design options and coming up with optimised database and system designs.
10) Good Communication and Inter-Personal Skills.
11) Initiate process improvement and ensure compliance to quality standards.
12) Inspire team members to achieve high standards of performance.
13) Knowledge of Nucleus products and projects.
14) Lead and manage software development in one or more modules of a project.
15) Logical and analytical approach to problem solving.
16) Maintain quality records and generate reports for senior levels.
17) Provide guidance on technical issues to fellow team members.
18) Should be able to lead a team of 4-5 developers.
19) Understand customer requirements and technical specifications of assigned projects.
20) Write code in adherence to coding standards and optimising the same.
21) Write test plans, executing unit testing and participating in the integration of the entire system.
Work Location: CHENNAI, Or else Noida
Work Experience: minimum 4 years
Strategy & Operations Manager – 2022
JOB DESCRIPTION
As a Strategy & Operations Manager you are expected to Work closely with CEO and help streamline Operations for the best way forward through Guidelines, Standards Automation etc (understanding the current state and future state why is critical), for & through
Roles & Responsibilities:
A strategic & org level role to define/streamline/standardize overall Org Operations in alignment with the current & future goals of the company, through,
- Definition of Guidelines, Standard Operating Procedures etc. for all the operations/services in the company
- Identification of the areas of automation of manual/repetitive tasks as a part of project management/delivery and working with the team in identifying and automating through the right tools & techniques (for ex – Team Management Matrix, Timesheets, Customer Status Dashboards etc.)
- People & Management – for work, right utilization & upskilling
- Continuous Reviews, Audits & Feedback ensure adherence
- Use of the right tools & techniques for ease, reuse, scalability & management – across operations
- Definition & Delivery of Org specific reports – team management, project dashboards, customer management etc.
- Bringing in mature practices to the way we do business for the betterment.
- Helping avoid waste and add value – in terms of work executed, value delivered to the customers
To re-iterate, all the above to be in complete alignment with the Org – its goals, values, principles & culture. So, while the expectation is for you to define procedures & protocols – it cannot be a one size fits all approach. Our belief is Responsible Freedom. Structures/Governance are important, but not at the cost of flexibility. You should be able to strike the right balance.
Scope in terms of functions/departments:
- All the functions around the Business that we are in (Consulting, Technology), from an Operations perspective
- Training & Development
Team you will be working with:
- CEO & Org Maturity Team
- Org Performance & Customer Delivery Team
- Project Managers
Experience/Qualifications
- Insurance Technology space, with experience in the role, as per Job Profile (preferable: P&C/General Insurance and related Technologies) would be ideal for the role. Alternatively, experience in FinTech or BFSI is expected
- Minimum of 5 to 6 years – Our focus is not on the number of years of experience, but the passion/aggression to help support in building scalable business through the right Operations
- B Tech with MBA from Premier Institutes preferable
- Experience in tech project implementations – in the capacity of operations manager
ABOUT MANOMAY
Manomay is a Global IT Consulting & InsurTech Firm with an exclusive focus on the Insurance industry. With business technology alignment as the key emphasis, we work with multiple insurance companies both on Consulting (Strategic/Management/Implementation/ Measurement) and Technology (InsurTech Products and Custom Specific Solution Development). Our Customer Base is spread across USA and Caribbean Islands (Bermuda, Cayman Islands, Barbados, Bahamas, and Jamaica).
Whether it is Consulting or Software Development, our focus is to help Insurance Companies solve those “unsolved” problems, that are not yet comprehensively addressed in the current realm of Company and the Market. These span across legacy technology, rip & replace challenges, indecisiveness about enterprise IT, changing customer expectations & positioning, changing market dynamics, people & process challenges, integrations & associations etc.
Our Technology Stack is of latest order using a combination of the new gen technologies AI, ML, RPA, Digitization & Analytics etc. developed off Python and its frameworks (primarily) + other web frameworks like Angular and Node JS etc.

We are looking to hire an experienced Sr. Angular Developer to join our dynamic team. As a lead developer, you will be responsible for creating a top-level coding base using Angular best practices. To ensure success as an angular developer, you should have extensive knowledge of theoretical software engineering, be proficient in TypeScript, JavaScript, HTML, and CSS, and have excellent project management skills. Ultimately, a top-class Angular Developer can design and build a streamlined application to company specifications that perfectly meet the needs of the user.
Requirements:
- Bachelor’s degree in computer science, computer engineering, or similar
- Previous work Experience 2+ years as an Angular developer.
- Proficient in CSS, HTML, and writing cross-browser compatible code
- Experience using JavaScript & TypeScript building tools like Gulp or Grunt.
- Knowledge of JavaScript MV-VM/MVC frameworks including Angluar.JS / React.
- Excellent project management skills.
Responsibilities:
- Designing and developing user interfaces using Angular best practices.
- Adapting interface for modern internet applications using the latest front-end technologies.
- Writing TypeScript, JavaScript, CSS, and HTML.
- Developing product analysis tasks.
- Making complex technical and design decisions for Angular.JS projects.
- Developing application codes in Angular, Node.js, and Rest Web Services.
- Conducting performance tests.
- Consulting with the design team.
- Ensuring high performance of applications and providing support.
What will you do?
- Setup, manage Applications with automation, DevOps, and CI/CD tools.
- Deploy, Maintain and Monitor Infrastructure and Services.
- Automate code and Infra Deployments.
- Tune, optimize and keep systems up to date.
- Design and implement deployment strategies.
- Setup infrastructure in cloud platforms like AWS, Azure, Google Cloud, IBM cloud, Digital Ocean etc as per requirement.


inai is building the future of payments
inai is Segment for payments. We make the lives of digital/online merchants easier
by enabling them to manage their payments’ stack in a low-touch / no-code
fashion. Merchants can now future proof their payment stack and break out of the
consistent trade-off between a great checkout experience and the flexibility
required to maintain the same.
inai was founded by serial entrepreneurs who have decades of experience in
finance and tech. inai has been backed by marquee investors including Kunal
Shah, Razorpay, the first investors in Square/Twitter, and other stellar investors.
Background
Back-end engineers will build the core of inai’s platform which comprises of 3
broad teams:
• Front-end: handle the checkout experience for our merchants and the
dashboard their product teams would be using daily
• Integrations: that handle our integrations with various payment processors,
wallets, BNPLs, analytics providers, fraud and risk providers and accounting
software.
• Platform: The glue that holds it all together. APIs will be the norm, databases
your core, scalability, reliability, and system design your everyday concern.
You will
• Develop APIs to integrate with 3rd party systems — primarily in the payments
domain
• Work closely with our front end and integrations engineering teams and also
with our colleagues across the globe.
• Take ownership for the modules you develop and key technology decisions,
and customer issues.
• Contribute towards documentation (internal and customer-facing), code
reviews, tooling, and processes.
You will have
• 2 to 8 years experience as a full stack engineer. Atleast 1+ years in handling
payments recently.
• Experience in working with 3rd party APIs. You should be able to peruse 3rd
party API documentation and retro-fit the APIs with the platform team.
• Experience writing APIs in Python, relational databases
• Can communicate and interact with a larger team
• Experience in working with multiple payment gateways or integrating them
• Experience with handling payment tokens.
Good-to-have
• Experience with OpenAPI, JSON API specs
Benefits
• Health insurance for you and your loved ones - on us.
• Work-life balance: Our success will not come at the expense of your work-life
balance
• Grow with us: Working in the intersection of fintech and SaaS, you will have
all the opportunities to grow in this thriving sector.
• Work from Home: We will help set up your home in your residence in India.
Inai will continue to operate remotely till the situation returns back to normal.


