Aptitude Trainer

Now Hiring: Process Trainer – Domestic BPO Operations | Location: Gurugram (Onsite)

Designation: Process Trainer

Department: Training & Development – Domestic BPO

Location: Gurugram (Onsite)

Relevant Experience Required

• Minimum 4 years of on-paper experience as a Process Trainer in the Domestic BPO sector
• Total experience: 4+ years in Training & Development roles preferred

Key Responsibilities

• Deliver end-to-end new hire training aligned with client processes and organizational standards
• Conduct refresher training for existing team members to ensure continuous performance improvement
• Develop and manage training modules, PPTs, and learning materials prior to training sessions
• Handle mock calls, live call barging, and post-training handover assessments to the Process Head
• Conduct feedback sessions, assess training effectiveness, and take corrective actions as needed
• Create engaging and instructional content using a variety of training formats and techniques
• Provide training on objection handling, rebuttal strategies, and customer interaction excellence
• Act as a single point of contact for managing process updates and disseminating information across teams
• Maintain and update training manuals, SOPs, process documents, and course content regularly
• Prepare detailed training performance reports and present them to HOD and Senior Management on a weekly/monthly basis
• Drive result-oriented improvement programs for existing staff to enhance efficiency and quality

Qualifications & Skills

• Graduate degree in any discipline
• Proven experience in training and development within Domestic BPO environments
• Excellent verbal and written communication skills in English and Hindi
• Strong presentation, content development, and feedback skills
• Ability to analyze training outcomes, modify methodologies, and ensure measurable improvements
• Proficiency in MS PowerPoint, Excel, and digital learning tools

College Profile: 

The main objective of KGiSL Institute of Technology is to

provide industry embedded education and to mold the students for leadership in

industry, government, and educational institutions; to advance the knowledge

base of the engineering professions; and to influence the future directions of

engineering education and practice. The ability to connect to the future

challenges and deliver industry-ready human resources is a credibility that

KGISL Educational Institutions have progressively excelled at. Industry -

readiness of its students is what will eventually elevate an institution to star

status and its competitiveness in the job market. Choice of such an institution

will depend on its proximity to industry, the relevance of its learning

programme to real-time industry and the active connect that a student will have

with industry professionals.

Job Title: Assistant Professor, Professor

Departments: Cybersecurity

Qualification: Ph.D., ME/M.Tech, B.E/B.Tech

Experience: 5-15 years

Preferred: Immediate Joiner

Candidate Profile:

Candidate should have completed their Ph.D., PG and UG in the relevant discipline

Candidate should have Good Communication Skills

Commitment towards work

Strong Technical Knowledge

Candidate should possess 60% and above in their UG and PG course.

The purpose of Job is to execute & deliver programs as per the Training framework for the organization.

Technical Skills

⮚    Sound knowledge of Industry L & D Practices , Moderate knowledge of BFSI Sector & Products, Animation & Simulation expertise.

Training Delivery & Program Execution

⮚Stand & deliver training programs like Induction, Soft Skills, Behavioural, Sales Training, Functional, Regulatory, etc. through Virtual or Classroom modes

⮚    End to end Execution of programs delivered by Internal/ External stakeholders on Functional &Regulatory aspects

Operations & Communications Management

⮚    Execute and Support Training Partners with the training initiatives and ensure smooth deployment

⮚    Innovating mediums of communication to increase mindshare of the stakeholders within the organization

⮚    Creating Learning Journeys and Frameworks for internal departments with assistance from Department Heads and Learning Partners

MIS & Analytics

⮚    Having a strong hold on Reporting of Data related to Training, for e.g. Reports, Content, Assessment, Feedback Scores, etc.

⮚    Periodic Reporting of Training reports to stakeholders (Internal & External)

Content Creation

⮚    Developing content based on identified competencies for all Management levels on Soft Skills, Behavioral, Leadership skills, etc.

⮚    Conduct Pre-& Post Analysis as required to match Executive expectations and design Content in retrospect to expectations.

Qualification :

• Work experience- Minimum 0-4 years, 0-2 years in L & D or HR

• Preferred from BFSI or MFI

• Aged below 28 years

• Certification in Learning & Development will be an added advantage

We are looking for a dynamic and experienced Sales Trainer to design, deliver, and evaluate sales training programs that enhance the performance of our sales team. The ideal candidate should have strong sales expertise, excellent presentation skills, and the ability to coach individuals to achieve business targets.

Key Responsibilities

Design and deliver engaging sales training programs for new hires and existing sales teams.

Conduct induction training for newly joined sales executives and counselors.

Train employees on sales techniques, objection handling, customer engagement, negotiation, and closing strategies.

Develop training modules, presentations, role plays, and learning materials.

Conduct product and process training to ensure complete understanding of offerings.

Assess training effectiveness through evaluations, assessments, observations, and performance metrics.

Identify skill gaps through coaching sessions and provide targeted development plans.

Conduct refresher training and continuous learning programs based on business requirements.

Collaborate with Sales Managers and HR to identify training needs.

Monitor post-training performance and recommend improvement initiatives.

Maintain training records, attendance, assessments, and reports.

Stay updated with industry trends and incorporate best practices into training programs.

Required Qualifications

Bachelor's degree in Business Administration, Marketing, Education, or a related field.

3–6 years of experience in Sales Training, Learning & Development, or Sales Coaching.

Prior experience in education, EdTech, healthcare, BFSI, retail, or service industries is preferred.

Strong understanding of sales processes and customer relationship management.

Excellent communication, presentation, and facilitation skills.

Ability to motivate and coach individuals and teams.

Proficiency in Microsoft Office and Learning Management Systems (LMS) is an advantage.

Key Skills

Sales Training

Sales Coaching

Communication Skills

Presentation & Facilitation

Objection Handling

Negotiation Skills

Customer Relationship Management (CRM)

Performance Coaching

Team Development

Training Needs Analysis

Public Speaking

Time Management

Conduct offline training sessions on JAVA topics.

Prepare and share training materials, assignments, and case studies.

Guide students through hands-on activities and real-world marketing projects.

Assess student performance and provide constructive feedback.

Ensure engaging, interactive, and practical classroom sessions.

Job Title: Freelance Full Stack Developer Trainer

Location: Thrissur, Kerala (On-site)

Duration: 5 Days

Working Hours: 6 Hours per Day

Engagement Type: Freelance / Short-term Contract

About the Role:

We are looking for an experienced and passionate Full Stack Developer Trainer to conduct an intensive, hands-on training program for students/professionals in Thrissur. The trainer will deliver engaging sessions covering both front-end and back-end technologies, ensuring participants gain practical and industry-relevant skills.

Key Responsibilities:

• Conduct 5 days of classroom-based, hands-on training (6 hours/day).
• Deliver sessions on Full Stack Web Development (MERN / MEAN / Java / Python stack – depending on expertise).
• Explain fundamental and advanced concepts with real-world examples and projects.
• Provide mentorship and guidance during coding exercises and assignments.
• Prepare short assessments and review participants’ progress.
• Ensure high levels of engagement and interactivity throughout the sessions.

Topics to Cover (can be customized):

Front-End:

• HTML5, CSS3, Bootstrap / Tailwind
• JavaScript (ES6+), TypeScript (optional)
• React.js / Angular fundamentals

Back-End:

• Node.js with Express.js / Django / Spring Boot
• REST API development and integration

Database:

• MongoDB / MySQL / PostgreSQL

Version Control & Deployment:

• Git & GitHub
• Basic CI/CD and deployment concepts (optional)

Required Skills & Experience:

• Minimum 3+ years of experience in Full Stack Development.
• Proven experience in corporate or academic training.
• Strong practical knowledge of front-end and back-end technologies.
• Excellent communication and presentation skills.
• Ability to explain complex concepts clearly and effectively.

Compensation:

• Competitive daily rate (based on experience and expertise).
• Travel and accommodation (if applicable) can be discussed.

Soft Skills Trainer — Key Responsibilities

• Assess training needs and identify areas for development.
• Design and develop interactive training materials (presentations, handouts, self-assessments).
• Deliver engaging workshops and training sessions (in-person or virtual).
• Provide one-on-one coaching and constructive feedback.
• Track trainee progress and evaluate program effectiveness.
• Collaborate with stakeholders to align training with organizational goals.
• Stay current with industry trends and adapt training accordingly.

Required Qualifications & Competencies

• Bachelor’s degree in fields like Human Resources, Education, Psychology, or a related discipline.
• Proven experience in training delivery or facilitation.
• Strong communication, public speaking, and presentation skills.
• Excellent interpersonal skills—empathy, active listening, and motivational coaching.
• Organizational strength: adept at planning, time management, and performance tracking.
• Familiarity with instructional design or training methodologies is a plus.
• Tech-savviness, including comfort with presentation tools and learning platforms.

We are looking for Aptitude and Computer Trainer (Basics)

Bachelor’s degree in Human Resources, Education, Psychology, Business Administration, or a related field.

Proven experience (3+ years) as a Soft Skills and Aptitude Trainer or in a similar role.

Strong understanding of soft skills and aptitude assessment techniques.

Excellent communication, presentation, and facilitation skills.

Ability to engage and motivate diverse groups of individuals.

Proficient in using training tools and technologies.

Certification in training or coaching is a plus (e.g., CPT, CTT+)

Expertise in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access).

Strong instructional and presentation skills with the ability to simplify complex concepts.

Experience in developing training materials and conducting assessments.

Certification in Microsoft Office Specialist (MOS) or similar credentials is a plus.

Excellent communication and interpersonal skills.

Ability to engage and motivate participants of varying skill levels.