Social media management

Position: Sales Counter Executive

Number of Positions: 15-18

Location: Cuttack

Salary: ₹10,000 - ₹12,000 per month (In Hand)

Job Summary

As a Sales Counter Executive, you will be the face of Bishandayal Jewellers. Your primary role is to welcome customers, understand their needs, and guide them through our exquisite collection of jewellery, ensuring an exceptional and trustworthy shopping experience.

Key Responsibilities

• Customer Engagement: Warmly greet and attend to all customers entering the showroom.
• Sales & Presentation: Present and showcase jewellery (gold, diamond, silver, etc.) in an appealing and secure manner.
• Product Knowledge: Learn and clearly explain product details, including weight, purity (karat), and craftsmanship, to customers.
• Understanding Needs: Actively listen to customer requirements (e.g., for weddings, gifts, personal use) and suggest suitable items.
• Counter Management: Ensure the cleanliness, safety, and proper display of jewellery at your counter.
• Customer Service: Handle customer queries with patience and politeness, building trust and a strong rapport.
• Security: Adhere strictly to all store security and inventory handling procedures.

Required Qualifications & Skills

• Qualification: Minimum 12th Pass.
• Experience: Freshers are strongly encouraged to apply.
• Skills:
• Excellent interpersonal and communication skills (Odia, Hindi).
• A polite, professional, and patient demeanor.
• A high degree of honesty and integrity (essential for this role).
• Well-groomed and professional appearance.
• Eagerness to learn about jewellery and sales.

What will you do?

● Design, develop and maintain various Bioinformatics solutions for analyzing and managing Biological data as per our best practices and quality standards.

● Collaborate with Product Management and Software Engineers, to build bioinformatics solutions.

● Produce high quality and detailed documentation for all projects.

● Provide consultation and technical solutions to cross functional bioinformatics projects.

● Identify and/or conceive novel approaches to better and more efficiently analyze client and public datasets.

● Participate in defining the high-level application architecture for future roadmap requirements and features.

● Coach other team members by sharing domain and technical knowledge and code reviews.

● Participate in activities such as hiring and onboarding.

● Work with cross-functional teams to ensure quality throughout the bioinformatics software and analytical pipelines development lifecycle.

● Ensure compliance with our SDLC process during product development.

● Stay up-to-date on technology to deliver quality at each phase of the product life-cycle. You take leadership in evangelizing technical excellence within the team.

What do you bring to the table?

● Ph.D. degree with 3-5+ years of postdoc or industrial experience or Masters Degree with 5-8+ years of industrial experience in Bioinformatics, Computer Science, Bioengineering, Computational Biology or related field

● Excellent programming skills in Python and Shell scripting

● Experience with Relational database such as PostgreSQL, mySQL or Oracle

● Experience with version control systems such as GitHub.

● Experience with Linux/UNIX/Mac OS X based systems

● Experience with high-performance Linux cluster and cloud computing (AWS is preferred).

● Deep understanding of analytical approaches and tools for genomic data analysis along with familiarity with genomic databases. Candidates with proven expertise in the analysis of NGS data generated on sequencing platforms such as Illumina, Oxford Nanopore, or Thermo will be prioritized.

● Experience with open source bioinformatics tools and publicly available variant databases.

● Ability to manage moderately complex projects and initiatives.

● Exceptionally strong communication, data presentation and visualization skills.

● Personal initiative and ability to work effectively within a cross functional team.

● Excellent communication skills and ability to learn and work independently when necessary.

● High energy and inquisitive and strong attention to detail

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

Automation QA Engineer

This position will play a primary role in planning, implementing, leading, and executing all aspects of Quality and Testing. The role requires hands-on QA expertise, ability to take initiative, develop, and evolve our QA processes. The right candidate will be able to analyze the systems to determine what to test, the priority of those tests and the best way to test.

• Perform impact/test analysis for the new features, feature-enhancements, and bug fixes.
• Conduct test design and test execution for functional/non-functional aspects of features / product.
• Hands-on execution for functional/non-functional aspects of features / product.
• Automate the tests to ensure repeatability of tests.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• 7+ year's experienced software quality professional.
• Experienced developing and executing test cases, scripts, plans and procedures to support various development methodologies.
• Familiarity with entire software development life cycle and test cycles (Unit, Regression, Functional, Systems, Performance and Volume, User Acceptance).
• Knowledge & experience on java or python, selenium, Appium, etc. to perform the automation of websites and apps on desktop/handheld devices.
• Knowledge & experience on tools like JMeter, Gatling, locust to perform non-functional tests.
• Detailed and effective written communication skills for documenting the features tested and bugs found.
• Highly organized, detail oriented, extremely responsive candidate who would like to take up technical challenges.
• Self-motivated, works well independently and with others.

You will work with a top-notch tech team and report to the engineering head.

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Rules & Responsibilities:

Technical Skills:

1. .Net– Net, C#, .Net core, MVC, Framework, Web API, Web Services, Micro Service and SQL
2. Azure – Azure Cloud, SaaS, PaaS, IaaS, Azure Relational, and No-SQL Database, Big Data Services

Responsibilities

• Good understanding of and experience in working on Microsoft Azure (IAAS/PAAS/SAAS)
• Ability to architect, design, and implement cloud-based solutions
• Proven track record of designing and implement the IoT-based solutions/Big Data solutions/applications to the Azure cloud platform.
• Experience in building .Net-based enterprise distributed solutions in Windows and Linux.
• Experience in using CI and CD tools. Jenkins/ Azure pipeline and Terraform. Experience in using another tooling such as Ansible, CloudFormation, etc.
• Good understanding of HA/DR Setups in Cloud
• Experience and working knowledge of Virtualization, Networking, Data Center, and Security
• Deep hands-on experience in the design, development, and deployment of business software at scale.
• Strong hands-on experience in Azure Cloud Platform
• Experience in Kubernetes, Docker, and other cloud deployment, container technologies
• Experience / knowledge of other cloud offerings (e.g. AWS, GCP) will be added advantage
• Experience with monitoring tools like Prometheus, Grafana, Datadog, etc.

Job Description

As a Senior Software Engineer at Radixweb, you will write and maintain efficient code by using PHP technology. You will follow the complete software development life cycle and work with other team members on solutions modules including software system design and development. 

Roles & Responsibilities

• Involve in full life-cycle application development
• Programming and Development of Web Application with other PHP Programmer
• Analyzing, coding and debugging the application with PHP & MySQL
• Involve in the work of cloud technology(AWS)
• Involve in a continuous learning process for the latest technologies
• Work with creative thinking and result-oriented approach

Eligibility

• 3 to 5 Years of working experience as a Sr. PHP Developer /Sr. PHP Programmer
• Prior experience in working with PHP, PHP Core, Code igniter, Laravel, CakePHP, Symfony (Any Framework)
• Knowledge of AWS Cloud services
• Have an understanding of MySQL Database
• Excellent in OOPS concepts and implementation in projects
• Demonstrable knowledge of web technologies including HTML, CSS, JQuery, AJAX.
• Experience on Web Service and third party API integration
• Experience in Linux Environment (LAMP) will be an advantage.
• Good understanding of debugging and technical troubleshooting
• Good knowledge of deployment and release cycle with PHP technology

Company Introduction

Founded in 2000, Radixweb is a leading software development company serving over 2900 clients in 25 countries. Join us to work on challenging projects, standardized processes, and fun work culture.
In addition, have an exposure to our home-grown .Net-based open-source framework for creating a cloud-friendly modernized enterprise web application https://www.rxweb.io/home">www.rxweb.io developed using top software design patterns and principles. Already being recognized by developers’ community across the world.
Also have an exposure of our home-grown globally acclaimed PHP based web to print solution- https://www.onprintshop.com/">https://www.onprintshop.com/ developed to simplify print order management from client order to shipping. Recognized as solution partners by reputed brands in the print industry and serving small to largest printers across the world.

• Opportunity to work on latest technologies
• Technology and team-based well-managed training & development process
• A strong and committed team of 450+ employee
• 70+ Employees working with us for 5+ Years
• 25+ employees working with us for 10+ Years
• Flexible shift timings with lucrative compensation
• Transparent Appraisal process
• Exclusive soft skill training by professional Trainers. 

• Express their operations strategies and objectives to make sure that the company reaches its target and operates effectively.
• Assisting higher executives.
• Working directly with customers handling the documentations.