Business development associate

• The customer support team provides 24/7 high-quality customer engagement and a smooth experience.
• Serve as the primary point of contact for customers, addressing inquiries, resolving product-related issues, and guiding users through technical challenges.
• Deliver exceptional technical support by responding promptly to inbound queries, providing step-by-step guidance, and providing timely updates on open queries.
• Investigate and troubleshoot product-related issues in real-time, coordinating with cross-functional teams to ensure swift resolution and customer satisfaction.
• Contribute to creating comprehensive product documentation, tutorials, and FAQs to empower the team and enhance self-help capabilities.
• Conducting thorough testing of new features within the test environment for a better understanding of the product.
• Provide status updates and conduct periodic meetings to keep clients up to date.
• Adhering to the escalation matrix promptly to guarantee that customer issues are addressed within the specified SLA.
• Maintain the KPIs and KRAs set to ensure alignment with organizational targets and goals.
• Adhering to Standard Operating Procedures (SOPs) to ensure the team consistently provides resolutions under established standards.
• Excellent verbal communication skills with the ability to convey technical information clearly to non-technical users.
• Strong problem-solving skills, with a keen attention to detail in issue resolution.
• Customer-focused mindset, ensuring a positive and supportive experience for users.
• Technical aptitude and the ability to understand and explain complex product features.
• Proven experience in customer support or a related role, with a track record of driving customer satisfaction.
• Familiarity with ticketing systems and other support tools to streamline issue resolution processes.
• Ability to work collaboratively in a team environment and adapt to evolving product requirements.
• Eagerness to learn about the product and its capabilities.
• Excellent written communication skills ensure the technical terms are understandable to non-technical individuals.

🌟 About the Role:

As a BD Associate – Lead Generation & Academic Counselling, you’ll play a key role in:

🔸 Driving lead generation strategies

🔹 Guiding students on the right academic & career paths

🔸 Promoting KnowledgeChakra’s innovative learning solutions

🔹 Building strong student relationships and growing our learner base

🔸 Maintaining outreach & performance data

Key Responsibilities:

• Student and Employer Engagement:Build and maintain relationships with employers to understand their hiring needs and promote opportunities for our students.
• Collaborate with faculty and departments to identify potential job placements that align with students' skills and aspirations.
• Provide information and guidance to students about available job and internship openings, application procedures, and interview techniques.
• Job Placement Coordination:Facilitate the job placement process by matching students with suitable job opportunities based on their qualifications and career goals.
• Coordinate job fairs, networking events, and employer presentations to create platforms for students to connect with potential employers.
• Assist students in preparing and refining their resumes, cover letters, and portfolios to enhance their chances of securing interviews.
• Database Management:Maintain an organized database of job listings, employer contacts, and student profiles for efficient job matching and tracking.
• Ensure accurate and up-to-date records of student placements and employment outcomes to measure the effectiveness of the placement program.
• Student Support: Offer career counseling and guidance to students by helping them define their career goals, identify their strengths, and develop job search strategies. Conduct mock interviews and provide feedback to students to enhance their interview skills and confidence.
• Employer Relations:Reach out to potential employers to create partnerships and expand the range of job opportunities available to students.
• Collect feedback from employers about student performance to continuously improve the quality of our graduates.
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Experience & Skills Required 

Previously worked in any MNC for at least 6 months or worked in Top brand Engineering Colleges / universities for at least 2 years in placement division .

• Excellent communication and Drafting skills related to placement to industries 
• Awareness of Trending Technologies .
• Ready to Visit companies in Hyderabad / Bangalore / Pune
• Must have knowledge of recruitment pattern of product based companies .
• Ready to take challenge of placement even in recession , who can see the rising SUN behind the clouds before others .
• Impressive Personality with the capability of convincing others with SWOT analysis .

If you are passionate about helping students launch their careers and are excited about contributing to our placement efforts, we encourage you to submit your resume outlining your qualifications and motivation for applying.

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (19000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

REQUIREMENTS:

• Experience: 4.1-7 years
• Must have Skills: JavaScript ES6, MySQL, RabbitMQ, Redis, Node JS
• Strong technical background with node.js, event loop understanding, unit testing, developing web application & APIs, event & stream, call-back & closures, promise, async/await, accessing file system, Optimization techniques.
• Strong experience in JavaScript, Express.js, GraphQL
• Strong knowledge of REST, microservices, cloud development and design patterns
• Comfortable using modern tools and platforms such as Docker, Jenkins, Gitlab CI, etc.
• Comfortable using agile methodologies.
• Understanding of different components such as web server, storages, integrations
• Should have worked on designing and building server-side solutions (in any technology), build process of node.js, CI/CD process of node.js, multi-tasking (working on multiple things at same time)
• Good knowledge of functional and Object-Oriented Programming
• Implementing effective security protocols, data protection measures, and storage solutions.
• Running diagnostic tests, repairing defects, and providing technical support.
• Recommending and implementing improvements to processes and technologies.
• Keeping informed of advancements in the field of Node.js development.
• Familiarity with Azure pipeline
• Should have experience in Identifying software application weaknesses and target areas and sketching out ideas for automated software test procedures. Reviewing software bug reports and highlighting problem areas.
• Knowledge of high-quality professional software engineering practices for agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment.
• Fundamental knowledge of design patterns
• Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.
• Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery.
• Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios.

RESPONSIBILITIES:

• Writing and reviewing great quality code
• Understanding functional requirements thoroughly and analysing the client’s needs in the context of the project.
• Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns, and frameworks to realize it.
• Determining and implementing design methodologies and tool sets
• Enabling application development by coordinating requirements, schedules, and activities.
• Being able to lead/support UAT and production roll outs.
• Creating, understanding, and validating WBS and estimated effort for given module/task, and being able to justify it.
• Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement
• Giving constructive feedback to the team members and setting clear expectations.
• Helping the team in troubleshooting and resolving of complex bugs
• Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
• Carrying out POCs to make sure that suggested design/technologies meet the requirements.

Frontend Developer (ReactJS)

About Company

Egregore Labs (www.egregorelabs.com) is a financial software company founded in 2017 by Prashant Vijay (ISB, Tulane) & Hari Balaji (IIM Ahmedabad, IIT Madras) both of whom have spent over a decade each in Financial Services, with a majority of their experience at Goldman Sachs across New York, Hong Kong & Singapore in roles across Trading, Quant & Technology.

Opportunity

We are looking for an experienced Frontend engineer with ReactJS development experience to join our team.

We will share our workload as a team and we expect you to work on a broad range of tasks.

Here’s are some of the things you might have to do on any given day:

Implement responsive and performant UIs with user centered approach with frontend technologies including ReactJS, Javascript(ES 6), Typescript, SCSS, etc

Write meaningful test cases for frontend &amp

Integrate our products with 3rd party products/tools/services

Develop Infrastructure for delivering services using a performance driven approach, build databases, schedule automated jobs, etc

Ideal Background / Experience

At least 3 yrs of diverse experience in web development for product or services oriented environment with exposure to working production deployments

Expertise in programming using Python/ReactJS or similar scripting languages

In-depth exposure to technologies used in web-based SaaS products, including REST APIs

Sound understanding of Postgres and NoSQL databases such as MongoDB

Nice to have exposure to any of

AWS

Azure

ELK

Object Relational Models (SQLAlchemy, etc)

Google APIs

Microservices Architecture Pattern

NodeJS / ExpressJS

Must Have: ReactJS, Javascript, HTML5, CSS3, Databases (SQL & NoSQL)

Work From Home

Package: upto 10L

We are looking for a talented and dedicated Engineering Manager to join our growing team in Bangalore. You will be responsible for a team that builds end-to-end functionality for products on the Trifacta platform, including data ingestion and publishing services, scalable backend services, and polished user interfaces. Above all, your work will impact how the world works with data.

Responsibilities:

• You inspire, lead, shape and grow a software engineering team and its team members.
• You attract and retain software engineers for your team.
• You care for your team.
• You are responsible for the execution of your team's projects.
• You provide hand-on technical leadership, e.g. through code reviews or architectural discussions.
• You represent your team in engineering and release management meetings.
• You collaborate and coordinate with other teams and functions such as product management and user experience design, making sure everyone is in sync.

Requirements:

• You have 6 or more years of experience as a software engineer (or in a comparable role) taking projects from the initial concept to production.
• You have a bias towards action and a can-do attitude.
• You have minimum 1 years of experience managing a team of 3-5 engineers as a people manager.
• You have experience managing projects with multiple stakeholders (developers, product management, user experience design, quality assurance).
• You are a communicative and collaborative manager with excellent people skills.
• You have a strong desire helping people and teams grow.
• You have experience working with cross-site teams.