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Linux Engineer (L2)
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Linux Engineer (L2)

Atiya Khatoon's profile picture
Posted by Atiya Khatoon
5 - 7 yrs
₹16L - ₹20L / yr
Bengaluru (Bangalore)
Skills
Linux/Unix
Red Hat Linux
rhel

Join our dynamic team to provide advanced technical support for global HPE customers. We’re looking for a Linux Engineer with 5-7 years of experience who is passionate about solving complex technical issues and providing superior customer solutions. If you have a strong Linux background and thrive in a high-risk, mission-critical environment, this could be your next exciting career move!

Key Responsibilities:

  • Provide technical support through phone, email, or remote sessions
  • Troubleshoot and resolve issues related to Linux systems
  • Perform proactive problem management and root cause analysis
  • Manage escalations and provide leadership during crisis situations
  • Apply patches, conduct security updates, and manage configurations
  • Lead or participate in customer and internal projects, including Change Management, Incident Management, and Disaster Recovery planning
  • Create and maintain Standard Operating Procedures (SOP) for smooth operations
  • Collaborate with global teams to solve complex issues and deliver high-quality service to customers
  • Maintain case documentation, meet SLA timeframes, and contribute to operational metrics

Technical Skills:

  • Proficient in all flavors of Linux (installation, configuration, troubleshooting, administration)
  • Experience with Redhat Satellite/Oracle Linux Ksplice
  • Strong understanding of networking, Cluster Services, Oracle RAC clusters, SAN technologies, and HP Blade/Rackmount servers
  • Knowledge in vulnerability assessment, security patching, and disaster recovery
  • Experience in HP Service Guard cluster on RHEL

Non-Technical Skills:

  • Strong written and verbal communication
  • Excellent customer relationship management and teamwork
  • Ability to lead technical escalations and crisis management
  • Demonstrated commitment to delivering high-quality solutions

Eligibility:

  • Bachelor’s degree in Engineering (or equivalent)
  • Relevant certifications such as RHCE, Oracle Enterprise Linux, or ITIL preferred
  • Flexibility to work in a 24x7 support environment


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Subodh Popalwar's profile image

Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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About InfoGrowth private Limited

Founded :
2020
Type :
Products & Services
Size :
20-100
Stage :
Profitable

About

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Subodh Popalwar

Software Engineer, Memorres
For 2 years, I had trouble finding a company with good work culture and a role that will help me grow in my career. Soon after I started using Cutshort, I had access to information about the work culture, compensation and what each company was clearly offering.
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