Linux Engineer (L2)

🔧 What You’ll Do

• Engage with customers via live chat and email, helping them troubleshoot issues, complete onboarding, and succeed with the product.
• Interact with e-commerce business owners globally, understand their workflows, and guide them in using the product effectively.
• Watch user session videos to identify product adoption roadblocks and suggest UI/UX improvements to the product team.
• Categorize and escalate technical issues or product requests to the relevant internal teams (Product, Engineering).
• Maintain clear communication logs and support documentation.
• Be a voice of the customer, advocating for their success and experience.

👌 What Makes You a Great Fit

• You genuinely enjoy helping people and want to see them succeed.
• You treat support like a Michelin-star service experience, focused on precision, warmth, and follow-through.
• You’re curious, empathetic, and a strong communicator — especially in writing.
• You're comfortable engaging with people from diverse cultural and business backgrounds.
• You don’t mind watching session recordings to spot friction points — and suggesting improvements.

🌐 Nice-to-Have Skills (Not Mandatory)

• Basic working knowledge of SQL, JavaScript, Postman, or web debugging/analytics tools.
• Prior experience in a SaaS startup, especially in a support, CX, or success role.

Company Overview:

Davis Index is a leading market intelligence platform and publication that specializes in providing accurate and up-to-date price benchmarks for ferrous and non-ferrous scrap, as well as primary metals. Our dedicated team of reporters, analysts, and data specialists publishes and processes over 1,400 proprietary price indexes, metals futures prices, and other reference data. In addition, we offer market intelligence, news, and analysis through an industry-leading technology platform. With a global presence across the Americas, Asia, Europe, and Africa, our team of over 50 professionals works tirelessly to deliver essential market insights to our valued clients.

Job Overview:

We are seeking a skilled Cloud Engineer to join our team. The ideal candidate will have a strong foundation in cloud technologies and a knack for automating infrastructure processes. You will be responsible for deploying and managing cloud-based solutions while ensuring optimal performance and reliability.

Key Responsibilities:

• Design, deploy, and manage cloud infrastructure solutions.
• Automate infrastructure setup and management using Terraform or Ansible.
• Manage and maintain Kubernetes clusters for containerized applications.
• Work with Linux systems for server management and troubleshooting.
• Configure load balancers to route traffic efficiently.
• Set up and manage database instances along with failover replicas.

Required Skills and Qualifications:

• Minimum of Cloud Practitioner Certification.
• Proficiency with Linux systems.
• Hands-on experience with Kubernetes.
• Expertise in writing automation scripts using Terraform or Ansible.
• Strong understanding of cloud computing concepts.

Application Process: Candidates are encouraged to apply with their resumes and examples of relevant automation scripts they have written in Terraform or Ansible.

Job Description:

Years Of Experience: 3 – 4 Years

We are looking for a dynamic UI/UX designer who will be responsible for the user experience (UX) and user interface (UI) design of our various digital assets. You will ensure that all elements of the online user experience are optimized for improved usability, usefulness, and exceptional visual design.

The successful candidate will evidence a passion for delivering adaptive and creative solutions to UI/UX design problems by staying up to date with best practices and emerging trends in user experience design and user interface technology.

UI UX Designer Responsibilities:

· Investigating user experience design requirements for our suite of digital assets.

· Developing and conceptualizing a comprehensive UI/UX design strategy for the brand.

· Producing high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.

· Designing UI elements and tools such as navigation menus, search boxes, tabs, and widgets for our digital assets.

· Testing UI elements such as CTAs, banners, page layouts, page designs, page flows, and target links for landing pages.

· Collaborating with the marketing team, and internal and external designers to ensure the creation and delivery of tailored experiences for the digital user.

· Providing advice and guidance on the implementation of UX research methodologies and testing activities in order to analyze and predict user behavior.

· Adhering to style standards on typography and graphic design.

UI UX Designer Requirements:

· A bachelor's degree and a minimum of 3 years UI/UX design experience for digital products or services.

· A portfolio of professional UI/UX design work for both web and mobile platforms.

· Working knowledge of the following technologies and software: Sketch, InVision, Visio, HTML, CSS (SCSS), iOS, Android, Design Systems, and Adobe Creative Suite.

· A team player but can work independently too.

· Excellent written and verbal communication skills.

· Multi-tasking and time-management skills, with the ability to prioritize tasks.

We're looking for a VueJS developer that will be responsible for designing, developing, testing, and debugging responsive web. Using JavaScript, HTML, and CSS, this candidate will be able to translate user and business needs into functional frontend design.

Responsibilities
• Designing, developing, and testing UI for web applications in VueJS
• Accurately translate user and business needs into functional frontend code
The candidate must have:
• Experience building object-oriented web applications in VueJS, JavaScript, HTML5, and CSS.
• 1+ years' experience in frontend development
• Familiarity using Scrum/Agile development methodologies

• Recruiting and interviewing skills
• Phone, MS Teams, and online meeting platform skills
• Familiarity with relevant HR Terms
• Good Communication and interpersonal skills
•  IT Recruitment experience.

We are seeking API Test Engineer who has at least 6 years of experience in Software Quality Assurance. In this role you will participate with the processes, tools, techniques and practices for assuring adherence to quality standards for laboratory medical device new product development. Candidates must have database and coding skills.

Responsibilities

• Writes and automates software testing through API / Integration Tests
• Ensures deliverables meet audit criteria. Interfaces with Scum Team to ensure that systems are developed meeting the business need and specifications through API / Integration tests.
• Develops, publishes, and implements test scripts to ensure quality applications
• Work with multi-discipline teams on new production introduction project while adhering to software development and source control processes

Qualifications

• Bachelor’s degree in Software Engineering, Computer Science or related field with no less than 6+ years of experience
• Experience with any automated API / Integration test technologies such as FitNess / REST API / Cucumber / Other
• Candidates must be able to do API and database testing
• Communicates and endorses strict adherence to methodologies, processes, and standards
• Performs risk-based testing
• Maintains defect documentation and logs
• Experience in Agile development processes and philosophies
• History of timely delivery while ensuring a quality focus
• Ability to work well with people and be both highly motivated and motivating
• Ability to work in a fast-paced, and often ambiguous environment where continuous improvement is a way of life
• Ability to work independently and proactively with minimal direction

Nice to Have

• Understanding of software development processes for a regulated environment (ISO9000/FDA) is a plus

Hi! If you're selected, the day-to-day responsibilities shall include:

• Researching industry-related topics (combining various online sources and studies)
• Writing high-quality content with impeccable grammar and a unique writing tone, mainly related to home improvement/decor/garden and other closely neighboring markets
• Working on basic SEO and Google Docs for neat formatting, sourcing relevant images for the article, etc.

Note: Candidates who copy-paste content should not apply, plagiarism is checked and strictly prohibited.