Senior Data Engineer

You will handle customer queries on Freshdesk, Freshchat and WhatsApp. The role is driven by fast responses, clear communication and reliable issue resolution.

Responsibilities

1. Respond to customer queries through Freshdesk tickets, Freshchat and WhatsApp.
2. Troubleshoot basic product issues and escalate when required.
3. Update all tickets and chats with clean, accurate notes.
4. Meet first response and resolution targets as per internal SLAs.
5. Maintain a consistent brand tone in every customer interaction.
6. Capture customer feedback and pass key patterns to the product and tech teams.
7. Support CSAT and resolution rate goals through steady quality.

Objective of the role:

Deliver clear, timely and consistent support that improves customer satisfaction and reduces friction in daily operations.

Requirements

1. Bachelor’s degree or equivalent.
2. One to three years of experience in customer support.
3. Strong verbal and written communication.
4. Hands on experience with Freshdesk, Freshchat and WhatsApp based support.
5. Ability to manage multiple conversations without dropping quality.
6. Basic problem-solving and the ability to spot recurring issues.

About Infinity Learn

Infinity Learn, backed by the prestigious Sri Chaitanya Group, is one of India’s fastest-growing EdTech companies. We aim to revolutionize learning through innovative, tech-driven, and result-oriented education solutions for students from Grades 6 to 12+.

Role Overview

We’re hiring Academic Counsellors (Inside Sales) who are passionate about guiding students and parents toward the right learning programs. You’ll play a crucial role in driving revenue growth and helping learners achieve their academic goals.

Key Responsibilities

• Connect with prospective customers via calls, emails, and virtual meetings.
• Understand students’ academic needs and recommend suitable Infinity Learn programs.
• Achieve and exceed monthly sales targets.
• Build and maintain strong relationships with students and parents.
• Handle objections confidently and close sales effectively.

Requirements

• Minimum 1 year of sales experience (EdTech or education background preferred).
• Strong communication and persuasive skills.
• Goal-oriented and self-driven attitude.
• Comfortable working in a fast-paced environment.
• Proficiency in CRM tools will be an added advantage.

Work Schedule

• Days: Tuesday to Sunday (Monday fixed off)
• Timings: 11:00 AM – 9:00 PM

Why Join Us?

• Be part of a dynamic and fast-growing EdTech brand backed by Sri Chaitanya.
• Work with an energetic and motivated sales team.
• Opportunity to make a real impact in transforming education across India.

Who We Are:

QuitSure, a digital therapeutic, is the no.1 quit smoking app in the world, with over 3 million downloads. Its program has the highest quit rate (71%) for smoking based on the clinical trials. We are founded by alumni of IIT, IIM, and Stanford University. Our mission is to get 1 million smokers smoke-free in the next one year. Do take a look at our website: https://www.quitsure.app to learn more about what we do and how it works. We are well funded, and based in Mumbai. This is a remote job.

Here is a brief presentation with an overview about QuitSure. Please navigate to the link to know more about us: QuitSure Overview

How to Apply:

Please fill out and submit this form to officially apply for this role:

https://forms.gle/uHM4svuS17sMPXsq8 

About the Role

We are looking for a highly skilled AEO (Answer Engine Optimization) / Geo Consultant with a deep understanding of Semantic SEO, entity-based optimization, and LLM-oriented content structuring. If you’re someone who understands how search engines and modern AI models interpret, associate, and recommend brands—especially in sensitive YMYL spaces—this role is for you.

You will play a key role in strengthening QuitSure’s authority as a global leader in smoking cessation, ensuring that both search engines and large language models recognize, retrieve, and recommend our content accurately and consistently.

What You Will Do

1. Entity Management & Knowledge Graph Optimization

• Strengthen the association between QuitSure and Smoking Cessation Authority across Google’s Knowledge Graph and other semantic databases.
• Build, refine, and optimize entity relationships to improve brand visibility and trust signals across AI and search ecosystems.
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2. Content Re-Architecture for LLM Citability

• Conduct deep audits of existing websites and knowledge content.
• Restructure and rewrite pillars/clusters to maximize “citability” for LLMs, optimizing for RAG (Retrieval-Augmented Generation) systems.
• Ensure content is authoritative, structured, and contextually rich for AI retrieval.
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3. Co-Occurrence & Entity Co-Mention Strategy

• Develop strategies to increase brand co-occurrence with top-tier medical, scientific, and clinical entities across the web.
• Identify opportunities for authoritative contextual mentions in trusted sources, databases, and semantic environments.
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4. Measurement & Reporting

• Build frameworks and dashboards to measure.
• AI-driven brand mentions
• AI recommendation frequency
• Sentiment associated with QuitSure in LLM-generated responses
• Use these insights to guide ongoing optimization and authority-building.
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Requirements

Must-Have Experience

• 3+ years of hands-on SEO experience with a clear transition from keyword-based SEO to Semantic SEO, Entity Optimization, and Answer Engine Optimization.
• Demonstrated expertise in building and optimizing entities using Schema.org, structured data layers, and linked data—not just basic schema markup.
• Strong understanding of how LLMs process, retrieve, and synthesize information, including embeddings, RAG systems, semantic clustering, and context windows.
• Experience working in YMYL (Your Money, Your Life) categories, especially Health & Wellness.
• Understanding of how to build credibility, safety, and authority in YMYL content without triggering AI safety warnings or refusals.
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Preferred Skills

• Experience with tools like InLinks, WordLift, Kalicube, or other entity-based SEO platforms.
• Knowledge of E-E-A-T frameworks and medical content compliance.
• Familiarity with NLP techniques (co-occurrence analysis, topic clustering, entity salience scoring).
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Who We’re Looking For

You are someone who:

• Thinks beyond search engines—towards AI engines.
• Understands that modern SEO is about systems thinking, semantic alignment, and authoritative presence across the web.
• Is excited about shaping how AI models perceive, cite, and recommend QuitSure as a global thought leader in smoking cessation.
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What We Offer

• Competitive salary
• Flexible working arrangements
• Opportunity to work on innovative and impact driven products
• Directly working with founders

Looking forward to connecting with you. Hope you are excited about being part of this high-impact organisation.

📢 Job Opening: Video Editor & Graphic Designer (Remote)

Company: Augmentive Business 7 Solutions Pvt. Ltd.

Location: PAN India (Remote)

Employment Type: Full-Time

Shift Timings: 6:30 PM – 4:00 AM IST (Wednesday-Sunday)

Notice Period: Immediate to 15 Days (Preferred)

🎯 About the Role

Augmentive Business 7 Solutions Pvt. Ltd. is seeking a creative, versatile, and detail-oriented Video Editor & Graphic Designer to join our remote creative team. This dual-role position supports a purpose-driven US-based healthcare client, focusing on delivering visually compelling videos, graphics, and motion content that communicate impactful stories and drive engagement across digital platforms.

You will collaborate closely with the marketing and social media teams to produce high-quality, brand-aligned content that blends AI innovation with human creativity.

🎬 Key Responsibilities

Video Editing

• Edit and assemble raw footage into polished videos for social media, digital marketing, and internal communication.
• Develop storylines and visual narratives aligned with brand tone and marketing objectives.
• Add transitions, animations, color corrections, sound effects, and captions to enhance viewer engagement.
• Create and adapt short-form and long-form video content for Instagram, YouTube, LinkedIn, TikTok, and Facebook.
• Integrate AI-based video editing tools for efficient production while maintaining creative authenticity.
• Ensure timely delivery of all projects with consistent quality standards.

Graphic Design

• Design engaging static and motion graphics for marketing campaigns, social posts, thumbnails, and presentations.
• Maintain brand consistency across all creative assets and visual content.
• Collaborate with copywriters and marketing strategists to visualize concepts and campaign ideas.
• Produce infographics, banners, and email visuals using Canva, Adobe Creative Suite, or other professional platforms.
• Prepare templates and design systems for recurring creative needs.

✅ Eligibility Criteria

Experience & Qualification

• Minimum 4+ years of professional experience in video editing and graphic design.
• Graduate in any field.

Technical Skills

• Proficiency in Adobe Premiere Pro, After Effects, Photoshop, Illustrator, and Canva.
• Knowledge of motion graphics, color grading, and sound design.
• Familiarity with AI tools.

Creative Skills

• Strong storytelling ability and visual communication sense.
• Excellent understanding of digital marketing content trends.

Soft Skills

• Self-motivated and deadline-oriented with exceptional attention to detail.
• Excellent communication and teamwork in a remote environment.
• Strong organizational and multitasking abilities.

🌟 Why Join Us

• Work with a global client base and purpose-driven brands.
• Collaborate with a creative and innovative international team.
• Opportunity to leverage AI tools and cutting-edge digital content technology.
• Flexible remote work environment with a performance-driven culture.

Responsibilities:

• Counselling for prospective applicants and their parents in-Person during the admission processing

• Helping students to choose the right courses according to their interests and education.

• Comparison of course benefits and career opportunities.

• Managing complete admission processing Regular follow-up with leads

• Converting students and Enquiries to admission

• Regular activities to convert negative leads into positive leads.

• Dedicated to work.

Requirements:

• Candidates must possess good communication skills and interpersonal skills

• Must have basic knowledge in IT (software)

• 0 to 1 year of experience into Patient relationship & management
• Patient records management.
• Assist in Medical Billing
• Assist patient relatives from admission to discharge process.
• Collect feedback during patient discharge.
• Assist in daily operations & HR functions.
• Good command of the local language is essential, both written and verbal

Data Analyst

Job Description

Are you passionate about handling large & complex data problems, want to make an impact and have the desire to work on ground-breaking big data technologies? Then we are looking for you.

At Amagi, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Would you like to work in a fast-paced environment where your technical abilities will be challenged on a day-to-day basis? If so, Amagi’s Data Engineering and Business Intelligence team is looking for passionate, detail-oriented, technical savvy, energetic team members who like to think outside the box.

Amagi’s Data warehouse team deals with petabytes of data catering to a wide variety of real-time, near real-time and batch analytical solutions. These solutions are an integral part of business functions such as Sales/Revenue, Operations, Finance, Marketing and Engineering, enabling critical business decisions. Designing, developing, scaling and running these big data technologies using native technologies of AWS and GCP are a core part of our daily job.

• Experience in building highly cost optimised data analytics solutions
• Experience in designing and building dimensional data models to improve accessibility, efficiency and quality of data
• Experience (hands on) in building high quality ETL applications, data pipelines and analytics solutions ensuring data privacy and regulatory compliance.
• Experience in working with AWS or GCP
• Experience with relational and NoSQL databases
• Experience to full stack web development (Preferably Python)
• Expertise with data visualisation systems such as Tableau and Quick Sight
• Proficiency in writing advanced SQL queries with expertise in performance tuning handling large data volumes
• Familiarity with ML/AÍ technologies is a plus
• Demonstrate strong understanding of development processes and agile methodologies
• Strong analytical and communication skills. Should be self-driven, highly motivated and ability to learn quickly

Data Analytics is at the core of our work, and you will have the opportunity to:

• Design Data-warehousing solutions on Amazon S3 with Athena, Redshift, GCP Bigtable etc
• Lead quick prototypes by integrating data from multiple sources
• Do advanced Business Analytics through ad-hoc SQL queries
• Work on Sales Finance reporting solutions using tableau, HTML5, React applications

We build amazing experiences and create depth in knowledge for our internal teams and our leadership. Our team is a friendly bunch of people that help each other grow and have a passion for technology, R&D, modern tools and data science.

Our work relies on deep understanding of the company needs and an ability to go through vast amounts of internal data such as sales, KPIs, forecasts, Inventory etc. One of the key expectations of this role would be to do data analytics, building data lakes, end to end reporting solutions etc. If you have a passion for cost optimised analytics and data engineering and are eager to learn advanced data analytics at a large scale, this might just be the job for you..

A bachelor’s/master’s degree in Computer Science with 5 to 7 years of experience and previous experience in data engineering is a plus.

• Define best strategies for product development 
• Product road maps 
• Wireframing 
• should have 15 plus years exp