Social Media Manager

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service. 

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills. 

RESPONSIBILITIES 

• Handling customer complaints, provide appropriate solutions and alternatives within the time limit. 
• Following up to ensure proper resolution. 
• Adherence to all the SLAs 
• Mediate between clients and the organization. 
• Possessing excellent product knowledge to enhance customer support 
• Promote value through great customer experience. 

REQUIREMENTS 

• A bachelor’s degree in administration or a related field. 
• A minimum of 1-2 years' experience as a customer support executive. 
• Excellent interpersonal and written and oral communication skills. 
• Knowledge of CRM systems. 
• Computer skills. 
• Knowledge of customer success processes. 
• Patient and active listener. 
• Passion for service. 

Job Title: WordPress Developer

Company: Fortmindz

Location: Kolkata

About Fortmindz:

Fortmindz is a cutting-edge software development company that specializes in delivering innovative and intuitive web and mobile applications. We are seeking a talented WordPress Developer to join our team and help us build world-class WordPress websites and plugins.

Responsibilities:

- Develop and customize WordPress themes and plugins based on project requirements

- Write clean, efficient, and maintainable code

- Troubleshoot and debug WordPress websites and plugins to optimize performance and user experience

- Collaborate with cross-functional teams to define, design, and ship new features

- Stay up-to-date with new WordPress features, technologies, and industry best practices

- Participate in code reviews and contribute to the continuous improvement of our development process

- Ensure WordPress websites and plugins are responsive and perform well across different devices and browsers

- Build and maintain custom WordPress themes and plugins using HTML, CSS, JavaScript, and PHP

Requirements:

- Bachelor's or Master's degree in Computer Science or a related field

- At least 2 years of experience as a WordPress Developer or in a similar role

- Strong knowledge of WordPress, including its core functionality, themes, and plugins

- Proficiency in HTML, CSS, JavaScript, and PHP

- Experience with Git and agile development methodologies

- Good understanding of responsive design principles and cross-browser compatibility

- Excellent problem-solving and debugging skills

- Strong communication and teamwork skills

Benefits:

- Competitive salary and benefits package

- Opportunities for career growth and professional development

- A dynamic and inclusive work environment

- Access to cutting-edge technologies and tools

If you are a talented WordPress Developer who is passionate about building high-quality WordPress websites and plugins, we would love to hear from you! Please submit your resume and a cover letter highlighting your relevant experience.

Fortmindz is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Us:

We’re looking to hire someone to help scale Machine Learning and NLP efforts at Episource. You’ll work with the team that develops the models powering Episource’s product focused on NLP driven medical coding. Some of the problems include improving our ICD code recommendations , clinical named entity recognition and information extraction from clinical notes.

This is a role for highly technical engineers who combine outstanding oral and written communication skills, and the ability to code up prototypes and productionalize using a large range of tools, frameworks, and languages. Most importantly they need to have the ability to autonomously plan and organize their work assignments based on high-level team goals.

What you will do at Episource:

You will be responsible for setting an agenda to develop and build machine learning platforms that positively impact the business, working with partners across the company including operations and engineering. You will be working closely with the machine learning team to design and implement back end components and services. You will be evaluating new technologies, enhancing the applications, and providing continuous improvements to produce high quality software.

Required Skills:

• Strong background in analytics, BI or data science deployments is preferable with 2-6 years of experience

• Knowledge of React/Vue, HTML, CSS

• Experience building and consuming APIs 

• Experience with MySQL, MongoDB and MEAN stack 

• Knowledge and experience with serverless architectures is a plus

• Hands-on experience with AWS or any major cloud service provider for deploying solutions

• Experience with Docker or Kubernetes in deploying solutions on the cloud

• Hands-on experience Python, Apache Spark & Big Data platforms to manipulate large-scale structured and unstructured datasets.

• Fluent in data fundamentals: SQL, data manipulation using a procedural language, statistics, experimentation, and modeling

Apprication Pvt Ltd Hiring for iOS Developer – Work from office -Goregaon (E) Job description - 1. Candidate must know about iOS with 1yr-2.5yrs experience in iOS development - Good knowledge of Swift programming. 2. Design and build applications for the iOS platform. 3. Identify and correct bottlenecks and fix bugs. Location: Goregaon(E) Bachelor's (Preferred)

Job Summary:

As a Performance Marketing Wizard, you will be responsible for sprinkling magic dust on our performance marketing campaigns to make them soar to new heights. You will work closely with our marketing team to conjure up creative ideas that will drive customer acquisition and revenue growth. You'll need to be quick on your feet, with the ability to pull rabbits out of hats (metaphorically speaking, of course).

Key Responsibilities:

• Plan and execute performance marketing campaigns that will make our competitors disappear (okay, not really, but we can dream, right?)
• Wave your wand (figuratively) to optimize campaign performance and improve ROI
• Juggle multiple campaigns at once without dropping any balls (or magic potions)
• Analyze campaign data and use your mystical powers to provide insights that will help us make more informed decisions
• Use your enchanting storytelling skills to captivate our audience and make them fall under our spell (and by spell, we mean buy our products)

Qualifications:

• Must have a degree (or equivalent experience) in marketing or a related field
• Experience with performance marketing campaigns (no prior experience with spells or magic required, but we won't hold it against you if you have it)
• Ability to work well under pressure (in case the Dark Lord decides to attack)
• Strong analytical skills (for divination purposes, naturally)
• A sense of humor (to keep us all entertained during those long hours of potion-making)

We are searching for a brilliant, flexible android developer to create novel apps that meet the needs of our target audience. To this end, the android developer's responsibilities include writing and proofreading code, liaising with coworkers within and outside of their department, and monitoring customers' feedback. Over time, you will also be required to create app updates. To ensure success as an android developer, you should demonstrate proficiency in one of the mainstream programming languages, and a sound understanding of the traditional product life cycle. An exceptional android developer will be fearless but respectful in the pursuit of excellence, continually striving to shape the ways in which Android apps impact the world around us.

Responsibilities:

• Writing clean and efficient codes for Android applications
• Proofreading your code and correcting mistakes before each app is released.
• Collaborating with UI and UX Designers, as well as Software Testers, to ensure that each app is presentable and in perfect working order.
• Identifying and resolving bottlenecks, rectifying bugs and enhancing application performance
• Monitoring the performance of live apps and work on optimising them at the code level
• Collaborating with cross-functional teams to define and design new features
• Implementing measures to safeguard users' data.
• Ensuring that the construction and presentation of your apps are congruent with the company's standards.
• Monitoring app reviews to detect areas for improvement.
• Creating app updates, including bug fixes and additional features, for release.
• Staying up to date with new mobile technology trends, applications, and protocols

• Candidates will be responsible to conduct workshops on 3D printing and designing in education institutions
•  Candidate will be resposible to develop educational content on 3D printing and 3D designing
• Candidate will be responsible to train clients on usage of 3D printers