Social Media Manager

Company Overview

We are a full-service marketing agency that helps ambitious brands show up sharper, grow faster and stand out in crowded markets. From content and social to performance marketing, design, video and PR, we build and execute brand strategies end-to-end for a diverse roster of clients across industries. We're a team that moves fast, takes creative risks, and holds itself to agency-grade standards on every single deliverable. If you want your work to ship, get seen, and actually move numbers for real brands rather than sit in a deck, you'll fit right in.

Role Summary

Conduct market, competitor and data research to deliver clear, actionable insights that inform strategic business decisions.

Job Details

• Experience: 2-5 years
• Work Model: On-site
• Work Location: ATS Bouquet, Sector 132, Noida
• Work Week: Monday-Saturday, 9:30 AM - 6:30 PM
• Reports To: Strategy Lead / Head of Business Operations
• Education: Bachelor's degree in Economics, Business, Statistics or related field; Master's degree a plus

Key Responsibilities

• Conduct market, competitor and industry research on demand
• Analyze qualitative and quantitative data to surface actionable insights
• Prepare clear reports, decks and dashboards for leadership decisions
• Support strategic and business decisions with evidence-based recommendations
• Track relevant industry trends, regulations and competitive moves
• Design and run surveys or primary research where needed
• Validate assumptions with data before they become decisions
• Present findings clearly to non-technical stakeholders
• Maintain an up-to-date competitive and market intelligence tracker
• Collaborate cross-functionally to scope research questions accurately

Mandatory Skills & Experience

• 2-5 years of research, analytics or strategy experience
• Strong analytical skills with comfort handling ambiguous briefs
• Proficiency in Excel/Google Sheets; SQL or Python a strong plus
• Clear, structured written and verbal communication skills

Preferred Skills (Good to Have)

• Experience in consulting, VC research or a strategy function
• Familiarity with BI tools like Tableau or Power BI
• Survey design and primary research experience

Tools & Technologies

• Excel/Google Sheets
• SQL/Python (preferred)
• Tableau/Power BI (preferred)
• Survey tools (Google Forms, Typeform, SurveyMonkey)

KPIs / Success Metrics

• Research deliverable turnaround time
• Accuracy/validation rate of insights against outcomes
• Stakeholder satisfaction with research output
• Number of strategic decisions directly informed by research

Benefits & Perks

• Competitive compensation with performance-linked growth
• High-ownership role with direct access to leadership
• Fast-tracked career growth in a high-growth environment
• Learning and development support
• A culture that rewards speed, ownership and craft

Job brief:

We are looking for enthusiastic talent to join our growth department and provide creative ideas to help achieve our goals. You will have administrative duties in developing and implementing marketing strategies.

As a Community Partner, you will collaborate with our marketing and advertising team in all stages of marketing campaigns. Your insightful contribution will help develop, expand and maintain our marketing channels.

This opportunity will help you acquire marketing skills and provide you with knowledge of various marketing strategies. Ultimately, you will gain broad experience in marketing and should be prepared to enter any fast-paced work environment.

Job Description:

• Planning various campaigns to ensure smooth lead generations on a regular basis.

• Outbound calling to educational institutes and international associations and onboarding them with timely and regular follow-ups.

• Perform market research on potential partners.

• Support the marketing team in daily administrative tasks like to assist with the webinars and campaigns.

• Drafting and sending emails to educational institutes and international associations.

• Coordination with the sales team for post webinars analysis

• Help organize marketing events.

Key Responsibilities:

• Ready to work from Monday to Saturday.

• Strong desire to learn along with professional drive.

• Excellent verbal and written communication skills.

• Excellent knowledge of MS Office.

• Passion for the marketing industry and its best practices.

• Ready to use personal laptop for official purposes

Wolken Software provides a suite of AI-enabled, SaaS 2.0 cloud-native applications for Customer Service and Enterprise Solutions namely Wolken Service Desk, Wolken's IT Service Management, and Wolken's HR Case Management. We have replaced incumbents like Salesforce, ServiceNow Zendesk, etc. at various Fortune 500 and Fortune 1000 companies.

Duties and Responsibilities

• Design and Review wireframes, and UI designs for the company website. Create social media posts including static posts, motion graphics & self-shot videos, explainer and product demo videos, and marketing collaterals viz. Brochures, emailers, standees, presentations, and any other collateral required.
• Have a keen eye on more delicate details in design principles, concepts, layout, alignment, visualization, etc.
• Work on Adobe XD, Photoshop, Illustrator, Canva, and other design tools to deliver prototypes, flows & ideas.
• Keep coming up with new ideas, modern designs, styles, and concepts for the creatives.
• Be responsible for meeting deliverables on time and in high quality.
• Have an in-depth understanding of what we do as a company and put that neatly into designs
• Have an eye for usability, minimalism, and simplicity.
• Think, argue, analyze, strategize, and iterate. 

• Initiate New campaigns across various channels.
• Launch and optimization of PPC Campaigns.
• Overseeing Accounts related to Search platforms as well as inspecting Budgets.
• Providing necessary reports and monitoring KPIs.
• Have the highest possible Return of Investments towards Online Marketing Efforts.  

• Managing Large Keyword list creation.
• Formation of Effective and optimum paid strategies.
• Launching of numerous PPC campaigns Monitoring accounts related to Search engine Platforms (Google AdWords, Bing etc) Rightful Targeting of the required Audiences.
• Timely working on Budgets and Bids towards gaining better Return of Investments (ROIs) Generate attractive and concise advert copies.
• Maintain and Coordinate Partnerships with Vendors and PPC Ad Platforms. Enhance and adapt Modern trends related to SEM and PPC