Manager Career Development

Job Title: Remote Client Relations Specialist

Location: Remote (Work from Home)

Hours: US Business Hours

Employment Type: Full-time/Part-time

Job Overview:

We are looking for a smart, highly communicative, and polished individual to join our team as a Remote Client Relations Specialist. The ideal candidate will be responsible for handling calls and providing exceptional service to our US-based clients. We need someone with a fast-paced mindset who is comfortable making and receiving calls while maintaining professionalism and clarity at all times.

Responsibilities:

• Make outbound and receive inbound calls to/from US clients
• Provide clear, concise, and professional communication with clients
• Address client inquiries and provide solutions promptly
• Maintain strong client relationships through effective communication
• Troubleshoot and resolve client issues, ensuring a positive experience
• Document interactions and follow up on necessary actions
• Collaborate with internal teams to ensure client needs are met
• Adapt quickly to new processes or updates in client services
• Meet key performance metrics and deadlines consistently

Requirements:

• Excellent Communication Skills: Must be able to articulate ideas clearly and be highly polished in both written and verbal communication
• Fast and Efficient: Ability to think on your feet, multitask, and keep up with a fast-paced work environment
• Client-Focused: Comfortable building relationships with clients and providing exceptional customer service
• Tech-Savvy: Proficient with CRM software, email, and call systems
• Reliable: Strong organizational skills, attention to detail, and ability to meet deadlines
• US Work Hours: Available to work US business hours (9 AM - 5 PM EST/PST)
• Previous Experience: Experience in a client-facing role or customer service is a plus
• Polished: Professional appearance and demeanor on calls and emails

2+ years of experience developing web applications using J2EE.

2+ years of experience in Spring Boot.

Good knowledge of MicroServices.

Expertise developing enterprise-level web applications and RESTful APIs using MicroServices, with demonstrable production-scale experience.

Working experience in Industry Standard protocols related API Security including OAuth is a must.

Demonstrate strong design and programming skills using JSON, Web Services, XML, XSLT, PL/SQL in Unix and Windows environments.

Strong Shell scripting experience

Passion to stay on top of the latest happenings in the tech world and an attitude to discuss and bring those into play.

Strong collaboration and communication skills within distributed project teams

Excellent written and verbal communication skills

Job Description

We are looking for an expert JavaScript developer who is skilled with Vue.js or ( Angular or React latest). Your primary focus will be developing user-facing web applications and components. You’ll implement them with the Vue.js framework, following generally accepted practices and workflows. You will ensure that you produce robust, secure, modular, and maintainable code. You will coordinate with other team members, including back-end developers and UX/UI designers. Your commitment to team collaboration, perfect communication, and a quality product is crucial.

Responsibilities

• Developing user-facing applications using Vue.js
• Building modular and reusable components and libraries, Optimizing your application for performance
• Designing features and applications for mobile and multiple screen sizes
• Implementing automated testing integrated into development and maintenance workflows
• Staying up-to-date with all recent developments in the JavaScript and Vue.js space
• Creating prototypes for testing for functionality testing

Skills

• Highly proficient with the JavaScript language and its modern ES6+ syntax and features
• Highly proficient with Vue.js framework and its core principles such as components, reactivity, and the virtual DOM
• Familiarity with the Vue.js ecosystem or any other latest versions fronted js like Angular and react
• Good understanding of HTML5 and CSS3, including SASS, SCSS
• Understanding of server-side rendering and its benefits and use cases
• Knowledge of functional programming and object-oriented programming paradigms
• Ability to write efficient, secure, well-documented, and clean JavaScript code
• Familiarity with automated JavaScript testing
• Proficiency with modern development tools, like Git
• Experience with both consuming and designing RESTful APIs

Experience

• 4+ Years of experience in UI development role in product based organization.
• Should possess experience in handling a team of developers.

Job Description:

1. Strong Object Oriented designing and programming skills in Java
2. Solid understanding of the Android App Components lifecycle
3. Experience in Google Cloud APIs and Firebase APIs
4. Experience in Flutter
5. Experience in SQLite database
6. Knowledge of important libraries like RxJava, Retrofit, Okhttp
7. Knowledge of MVVM architecture, GPS location tracking
8. Knowledge of source code management tools like Git
9. Have published at least one app on Google play store
10. Experience in working with remote data via REST and JSON
11. Maintain quality and ensure responsiveness of applications.
12. Collaborate with the rest of the engineering team to design and launch new features.
13. Experience with Android SDK and multiple versions of Android.
14. Experience with Android framework, as well as offline storage, threading, and performance tuning.
15. Experience with Android UI principles and best practices.

Good to have skills:

1. Having experience in Kotlin, Dagger, Jetpack, Room database
2. Having experience in Flutter, React-Native.

What you need to have:

• Strong passion for Sales with an Analytical & Entrepreneurial mindset
• Outstanding interpersonal as well as Written & Verbal communication skills alongside research capabilities
• Appetite to learn new skills and tools required for the job
• Ability to communicate, present, and influence all levels of the organization, including executive and C-level
• Ability to work comfortably across a disparate set of global cultures
• Should be comfortable to work in US time zone.

Quality Assurance Engineer 

Notice Period : 45 days / Immediate Joining

We are looking for a Quality Assurance (QA) engineer to develop and execute exploratory and automated tests to ensure product quality. QA engineer responsibilities include designing and implementing tests, debugging, and defining corrective actions. You will also review system requirements and track quality assurance metrics.

The ideal candidate will be instrumental in shaping the product direction and will be actively involved in defining key product features that impact the business. You will work with Principal Engineers to evolve the design and architecture of the products owned by this team. You will be responsible to set up and hold a high software quality bar besides providing technical direction to a highly technical team of Software Engineers. Ultimately, you should monitor all stages of software development to identify and resolve system malfunctions to meet quality standards.

Responsibilities

· Review requirements, specifications, and technical design documents to provide timely and meaningful feedback.

· Create detailed, comprehensive, and well-structured test plans and test cases.

· Estimate, prioritize, plan and coordinate testing activities.

· Design, develop and execute automation scripts using open source tools.

· Perform thorough regression testing when bugs are resolved.

· Develop and apply testing processes for new and existing products to meet client needs.

· Monitor debugging process results.

· Investigate the causes of non-conforming software and train users to implement solutions.

· Track quality assurance metrics, like defect densities and open defect counts.

· Stay up-to-date with new testing tools and test strategies.

Requirements

· 3+ years of experience as part of a QA Support and Services team.

· Experience working on building test plans, test cases, solving problems to improve quality and speed of delivery, and Knowledge of QA methodology and tools

· Experience in coding/scripting and user-level automation.

· Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations.

· Hands-on experience with Web application frontend testing, API Testing, Mobile application.

· Experience working in Framework like Robot, Appium, Selenium, cypress

· Strong knowledge of software QA methodologies, Agile/Scrum development process tools, and processes in GIT/Bitbucket, JIRA, confluence.

· Experience in writing clear, concise, and comprehensive test plans and test cases.

· Experience with performance and/or security testing is a plus.

· Good knowledge of Docker, Container applications with production experience.

· Critical thinker and problem-solving skills, Team player.

· Good time-management skills, Ambitious individuals who can work under their own direction towards agreed targets/goals.

· Must be flexible to work on the office timings to accommodate the multi-national client timings.

· Involve development operations & support internal teams.

http://www.banyandata.com" target="_blank">www.banyandata.com