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Job description
Customer Onboarding Specialist
You Should be good at: -
· Interfaces with customers at all stages of problem resolution process (including understanding issues that customers are facing, communicating action plans, explaining ongoing developments, and conveying resolution)
· Coordinate with Sales team to on-board any new customer, hand-hold them with various integrations.
· Co-ordinate with the Product Management / Engineering team for customer reported queries.
· Demonstrates good judgement to actively assess situations, engage senior resources / management (as and when needed) to resolve complex / escalated Customer issues.
· Systematically gathers relevant information and analyses a broad range of factors while investigating and resolving issues.
· Schedule, participate and where relevant lead Customer facing calls (being well prepared knowing his/her audience, their related needs and shares information accordingly)
What it takes: -
· Fantastic Customer focused service skill (Empathy-based listening, written and verbal skills).
· Excellent Analytical & Technical Troubleshooting skills.
· Interpersonal skill.
· Presentation skill.
· Great Team Player
Good to Have: -Prior work experience in SaaS product companies in domains relevant to Logistics /e- commerce’s.
Educational Qualification: - Bachelor’s (BSc IT / BE CS / IT) preferable.
Experience: - 0-2 years’ experience in customer onboarding for Logistics/ Ecommerce related products and services.
Job location: - Bangalore, Karnataka
Gather requirements by identifying user needs and recommend solution to clients.
Develop user requirement document, functional specification, user guide and training material for solutions.
Act as a liaison between development team and stakeholder throughout the implementation.
Support implementation, user acceptance testing and training activities (when required).
Analyzing, developing and proposing enhancements to current business processes, reports and applications in order to optimize system effectiveness.
Provide support in pre-sales activities with sales and marketing team, activities included analysis on RFP, provide business proposal, conduct system demo.
What you’ll need?
Candidate must at least possess a Bachelor’s Degree in IT and Business majors preferred.
Prefer a minimum of 2 years’ experience analyzing business requirements and translating them into functional requirements but fresh graduate is encouraged to apply.
Must possess good knowledge of the software development life cycle (SDLC), practical understanding of information technology and have the ability to conceptually relate technology to business’ needs.
Effective communication skills to collaborate with stakeholders and technical teams.
Retail domain knowledge would be a strong advantage.
Product Manager
About us:
At Porter, we are passionate about improving productivity. We want to help businesses, large and small, optimize their last-mile operations and empower them to unleash the growth of their core functions. Last mile delivery logistics is one of the biggest and fastest growing sectors of the economy with a market cap upwards of 50 billion USD and a growth rate exceeding 15% CAGR.
Porter is the fastest growing leader in this sector with operations in major cities, a fleet size exceeding 1L registered and 50k active driver partners and a customer base with 3.5M being monthly active. Our industry-best technology platform has raised over 150 million USD from investors including Sequoia Capital, Kae Capital, Mahindra group, LGT Aspada, Tiger Global and Vitruvian Partners.
We are addressing a massive problem and going after a huge market. We’re trying to create a household name in transportation and our ambition is to disrupt all facets of supply chain. At Porter, we’re here to do the best work of our lives.
If you want to do the same and love the challenges and opportunities of a fast paced work environment, then we believe Porter is the right place for you.
Company URL: https://porter.in/
Who are we looking for?
We are looking for team players with natural product intuition who can help us build world-class solutions for the logistics space in India. You will be developing various parts of the application that will directly affect the user experience. We are working on some ground-breaking assignment and fleet optimization solutions, dynamic pricing algorithms, active-geofencing and heat-map analysis. You’ll get an opportunity to work with some of the best minds in the country to make a major dent in the 150-billion-dollar surface transport industry.
Roles & Responsibilities:
• We’re seeking a talented product leader to define and execute against a giant vision that we have for the logistics sector
• Deeply understand Porter’s mission and strategies.
• Lead market, user research; drive innovation, definition, roadmap planning, deliverable tracking and design of new Porter products and product features to deliver against team and company goals.
• Requires challenging all members of cross-functional team (engineering, business, design, etc.) to think boldly and creatively and then to funnel that energy into concrete products and execution plans.
• Be data driven: The product design and direction should be based on data (customer behaviour analytics, business metrics etc.). Solicit and embrace critical feedback.
• Monitor and measure launched products and feed leanings back into product development process. • Clearly communicate product plans, benefits and results, as appropriate, to all the stakeholders.
Skills Required:
● Software engineering experience and a very sound technical understanding.
● Have an experience in delivering consumer Internet products from the ideation board to the customer ● Stellar design instincts and product taste
● Ability to leverage data to make decisions without getting stuck in analysis paralysis and a never ending desire to grow and learn.
● Minimum 3 to 5 years’ experience in Product management


Job Description :
-At least 2+ years of experience in core python development
-Develop reusable , testable and scalable code
-Good exposure to continuous integration tools like Jenkins
-Experience working with version controls like Git.
-Knowledge of popular python libraries and framework.
-Good to have aerospace domain knowledge
- Experience in OOPs /functional coding integrating applications
-Collaborate with other developers and team members to design and implement software solutions


About the role
Checking quality is one of the most important tasks at Anakin. Our clients are pricing their products based on our data, and minor errors on our end can lead to our client's losses of millions of dollars. You would work with multiple tools and with people across various departments to ensure the accuracy of the data being crawled. You would setup manual and automated processes and make sure they run to ensure the highest possible data quality.
You are the engineer other engineers can count on. You embrace every problem with enthusiasm. You remove hurdles, are a self-starter, team player. You have the hunger to venture into unknown areas and make the system work.
Your Responsibilities would be to:
- Understand customer web scraping and data requirements; translate these into test approaches that include exploratory manual/visual testing and any additional automated tests deemed appropriate
- Take ownership of the end-to-end QA process in newly-started projects
- Draw conclusions about data quality by producing basic descriptive statistics, summaries, and visualisations
- Proactively suggest and take ownership of improvements to QA processes and methodologies by employing other technologies and tools, including but not limited to: browser add-ons, Excel add-ons, UI-based test automation tools etc.
- Ensure that project requirements are testable; work with project managers and/or clients to clarify ambiguities before QA begins
- Drive innovation and advanced validation and analytics techniques to ensure data quality for Anakin's customers
- Optimize data quality codebases and systems to monitor the Anakin family of app crawlers
- Configure and optimize the automated and manual testing and deployment systems used to check the quality of billions of data points of over 1000+ crawlers across the company
- Analyze data and bugs that require in-depth investigations
- Interface directly with external customers including managing relationships and steering requirements
Basic Qualifications:
- 2+ years of experience as a backend or a full-stack software engineer
- Web scraping experience with Python or Node.js
- 2+ years of experience with AWS services such as EC2, S3, Lambda, etc.
- Should have managed a team of software engineers
- Should be paranoid about data quality
Preferred Skills and Experience:
- Deep experience with network debugging across all OSI layers (Wireshark)
- Knowledge of networks or/and cybersecurity
- Broad understanding of the landscape of software engineering design patterns and principles
- Ability to work quickly and accurately in a highly stressful environment during removing bugs in run-time within minutes
- Excellent communicator, both written and verbal
Additional Requirements:
- Must be available to work extended hours and weekends when needed to meet critical deadlines
- Must have an aversion to politics and BS. Should let his/her work speak for him/her.
- Must be comfortable with uncertainty. In almost all the cases, your job will be to figure it out.
- Must not be bounded to comfort zone. Often, you will need to challenge yourself to go above and beyond.
Important: Please note there are no Cisco, Juniper or any other proprietary devices to be administered. We are looking for candidates willing to work on GNU/Linux powered network equipment.
We at Unmukti build network equipment and provide managed network services to organisations having geographically dispersed locations across the country.
Our equipment run GNU/Linux firmware but still the networking concepts remain the same.
For the impatient, we need following skills:
- Debian/Ubuntu GNU/Linux
- iptables / nftables
- Squid / ICAP
- OpenVPN
- Wireguard
- Snort / Suricata
- Postgresql
- git
- patch/diff, ./configure, make
- OSPF & BGP on BIRD or Quagga
- ansible
- bash / Perl / Python / Go
Now in detail:
We have servers to be managed, databases to be administered, embedded devices to run GNU/Linux and customers to be supported who are using those devices for various networking services that we provide.
We want someone with experience on Debian or Ubuntu as primary OS, knows networking concepts . Bonus if you know your way around to automate stuff with bash/Go/Perl/Python etc.
Experience in Network Design for connecting large number of geographically distributed locations ( >= 20 is considerable, though >=200 would be great) and understanding of routing protocols like OSPF and BGP will be an added advantage.
You get insights into networking (wireless too), network security and product development.
Along with that, you will have to design and support be-spoke deployments and handle operational issues on a day-to-day basis.

We are looking for an Android developer responsible for the development and maintenance of applications aimed at a vast number of diverse Android devices. Your primary focus will be the development of Android applications and their integration with back-end services. You will be working along-side other engineers and developers working on different layers of the infrastructure. Therefore, a commitment to collaborative problem solving, sophisticated design, and creating quality products is essential.
Responsibilities:
1. Translate designs and wireframes into high-quality code
2. Design, build and maintain high performance, reusable, and reliable Java code
3. Ensure the best possible performance, quality, and responsiveness of the application
4. Identify and correct bottlenecks and fix bugs
5. Help maintain code quality, organization, and automatization
Skills:
1. Strong knowledge of Android SDK, different versions of Android, and how to deal with different screen sizes
2. Familiarity with RESTful APIs to connect Android applications to back-end services
3. Strong knowledge of Android UI design principles, patterns, and best practices
4. Experience with offline storage, threading, and performance tuning
5. Ability to design applications around natural user interfaces, such as “touch”
6. Familiarity with the use of additional sensors, such as gyroscopes and accelerometers
7. Knowledge of the open-source Android ecosystem and the libraries available for common tasks
8. Ability to understand business requirements and translate them into technical requirements
9. Familiarity with cloud message APIs and push notifications
10. A knack for benchmarking and optimization
11. Understanding of Google’s Android design principles and interface guidelines
12. Proficient understanding of code versioning tools, such as Git
13. Familiarity with continuous integration
Venhan is a global IT development and professional services company, providing a broad range of services in technology, operations, parimutuel betting solutions, e-Agri, education technology, and consulting, with digital capabilities across all of these services
- Your employment with Venhan is full time and will involve extendable deputation to client site.
- As a part of that, we are recruiting for Oracle SCM Cloud consultant with the below specs.
Job Description :
- Should have minimum 4-5 years of experience in Oracle Cloud or EBS procurement/P2P modules.
- Good to have experience in modules like AP/AR/Expenses
- At least 3 years supply chain or manufacturing or inventory management or financials experience
- Full cycle Oracle EBS SCM implementation or major upgrade experience


