ServiceNow Analyst

Job Title : SDE 2 – Node.js (Zendesk)

Experience : 8 to 12 Years

Location : Bengaluru (Tesco Main Campus, Whitefield)

Work Mode : Hybrid (3 Days Work From Office)

Employment Type : Contract to Hire (1 Year+ Project)

Open Positions : 2

Notice Period : Immediate / Serving Notice / Max 20 Days Joiners Preferred

Role Overview :

We are looking for an experienced SDE 2 – Node.js professional with strong expertise in backend development, API integrations, and web technologies. The ideal candidate should be skilled in building scalable applications and working within Agile environments.

Mandatory Skills :

Node.js, JavaScript, HTML/CSS, jQuery, API & Middleware Integration, Full Stack Development, Agile (Scrum/Kanban)

Key Responsibilities :

• Design, develop, and maintain scalable applications using Node.js and JavaScript.
• Build and manage system integrations using APIs and middleware.
• Work on frontend technologies such as HTML, CSS, and jQuery.
• Collaborate with cross-functional teams in Scrum/Kanban environments.
• Deliver high-quality, maintainable, and efficient code.
• Quickly adapt to new technologies and business requirements.

Required Skills :

• 8+ years of software development experience.
• Strong expertise in Node.js and JavaScript.
• Experience with HTML, CSS, and jQuery.
• Hands-on experience with API integration and middleware solutions.
• Exposure to Agile methodologies (Scrum/Kanban).
• Strong problem-solving and communication skills.

Good to Have :

• Experience with Zendesk or similar tools such as Freshdesk, ServiceNow, Salesforce Service Cloud, or HubSpot

Interview Process :

• L1 : Technical Assessment (via Barraiser/Intervue)
• L2 & Further Rounds : Client technical discussions (2+ rounds expected)

Role & Responsibilities

We are looking for a hands-on Camunda Developer with strong experience in workflow orchestration and backend development. The ideal candidate should be able to design, build, and optimize end-to-end business processes using Camunda (preferably Camunda 8) and work closely with engineering and business teams to implement scalable and resilient workflows.

Key Responsibilities:

• Translate business requirements into BPMN workflows using Camunda (preferably Camunda 8)
• Design and implement end-to-end process orchestration across systems
• Build and manage service integrations (REST APIs, event-driven systems)
• Develop and maintain Zeebe workers / microservices (Python)
• Collaborate with stakeholders to refine workflows and handle edge cases
• Implement error handling, retries, and compensation mechanisms
• Analyse and improve workflows for scalability, reliability, and performance
• Ensure data consistency and idempotent process execution
• Work with cross-functional teams including data and analytics for process observability

Ideal Candidate

• Strong Senior Camunda Developer / Workflow Orchestration Engineer Profiles
• Mandatory (Experience 1) – Must have 4+years of hands-on experience in backend development and workflow systems, demonstrable through production-grade work on business process automation or backend service development.
• Mandatory (Experience 2) – Must have strong hands-on experience with Camunda and BPMN 2.0, including designing, building, and deploying end-to-end business process workflows in production.
• Mandatory (Experience 3) – Must have hands-on experience with Zeebe workers and the Camunda 8 stack, built and maintained as part of real orchestration systems.
• Mandatory (Experience 4) – Must have strong production-level coding skills in Python, used for building and maintaining Zeebe workers and microservices.
• Mandatory (Experience 5) – Must have experience designing and working within microservices architecture and distributed systems, with clear understanding of service decomposition, inter-service communication, and distributed system failure modes.
• Mandatory (Experience 6) – Must have hands-on experience building and consuming REST APIs and working with event-driven systems (message brokers, pub/sub, event streams).
• Mandatory (Skills) – Must have strong debugging and problem-solving skills in production workflow environments, with specific examples of resolving complex issues such as stuck processes, race conditions, or data inconsistency bugs.
• Preferred (Experience 1) – Exposure to cloud platforms (AWS / GCP / Azure) and experience with data platforms (e.g., Snowflake).
• Preferred (Experience 2) – Understanding of finance-related workflows (billing, reconciliation, etc.).

* Strong practical knowledge and interest in modern AI tools.

* Genuine curiosity and willingness to continuously learn.

* Ability to research, experiment, implement, troubleshoot and improve independently.

* Good understanding of prompting and AI workflows.

* Strong problem-solving mindset.

* Basic understanding of APIs, integrations and automation.

* Ability to explain technology clearly to non-technical people.

* Comfortable using AI to solve real-world business problems.

Senior Software Engineer Full stack/ Java track/ UI/ Android

Skills required: -

• Good design skills and exposure to multiple software architectures. -

• Strong understanding of OO/ knowledge of frameworks such as Spring/ Spring Boot/ design and good software development practices. -

• Strong core server-

• side technologies experience (Java) and/or having any of front end/UI skills (Angular, JS, HTML). Knowledge of Android is a huge plus. -

• Strong database skills including schema design. -

• Strong knowhow of data-structures and algorithms. -

• Experience with configuration management, testing, deployment. -

• Hands on development across technologies. -

• Exp- 4-6yrs . -

• Grad- B.E/ B.Tech (Computer Science/ Equivalent) from a premier institute.

Aternately: -

• Strong UI architecture and design skills and keen business sense. -

• Excellent front end/UI skills (JS, HTML, Angular, Flutter) and OR Android skills. -

• Good knowledge of nodeJS. -

• Good knowhow of server-side technologies, exposure to databases. -

• Good exposure to configuration management, testing, deployment. -

• Deep knowhow of data structures, algorithms. -

• Hands on development across technologies. -

• Exp- 4- 6 Yrs

• Grad - B.E/ B.Tech (Computer Science/ Equivalent) from a premier institute.

Job description

We are seeking a highly skilled Senior Software Developer with proven experience in developing and scaling Education ERP solutions. The ideal candidate should have strong expertise in Node.js, PHP (Laravel), MySQL, and MongoDB, along with hands-on experience in implementing ERP modules such as HR, Exams, Inventory, Learning Management System (LMS), Admissions, Fee Management, and Finance.Key Responsibilities

Design, develop, and maintain scalable Education ERP modules.

Work on end-to-end ERP features, including HR, Exam, Inventory, LMS, Admissions, Fees, and Finance.

Build and optimize REST APIs/GraphQL services and ensure seamless integrations.

Optimize system performance, scalability, and security for high-volume ERP usage.

Conduct code reviews, enforce coding standards, and mentor junior developers.

Stay updated with emerging technologies and recommend improvements for ERP solutions.

Required Skills & Qualifications

Strong expertise in Node.js and PHP (Laravel, Core PHP).

Proficiency with MySQL, MongoDB, PostgreSQL (database design & optimization).

Frontend knowledge: JavaScript, jQuery, HTML, CSS (React/Vue preferred).

Experience with REST APIs, GraphQL, third-party integrations (payment gateways, SMS, email).

Hands-on with Git/GitHub, Docker, CI/CD pipelines.

Familiarity with cloud platforms (AWS, Azure, GCP) is a plus.

6 years of professional development experience, with a minimum of 4 years in ERP systems.

Preferred Experience

Prior work in Education ERP domain.

Deep knowledge of HR, Exam, Inventory, LMS, Admissions, Fees & Finance modules.

Exposure to high-traffic enterprise applications.

Strong leadership, mentoring, and problem-solving abilities

Benefit;

 Permanent Work From Home.

Job Location: Hyderabad, Indore and Ahmedabad.

Role:

We are looking for an experienced AEM Backend Developer to join our digital platforms team. The ideal candidate will have strong backend development skills in Java (primary) and/or Python, along with proven experience in designing and building scalable, maintainable Adobe Experience Manager (AEM) solutions. This role will focus on implementing backend logic, custom workflows, integrations, and supporting content management features.

Key Responsibilities:

· Design, develop, and maintain AEM-based backend solutions, components, and templates.

· Develop custom AEM Sling models, servlets, services, and OSGi components.

· Build and integrate RESTful services and APIs to support frontend and third-party systems.

· Work closely with frontend developers and AEM content authors to support dynamic content delivery.

· Develop automation scripts using Java/Python for data handling, deployment, and reporting needs.

· Implement AEM workflows, user permissions, and version control for content.

· Troubleshoot and resolve technical issues in AEM environments.

· Optimize AEM performance, scalability, and security configurations.

What You’ll Bring:

· Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience.

· Proven experience delivering high-quality web applications.

Mandatory Skills

· 3+ years of experience in AEM backend development.

· Strong hands-on experience with Java, OSGi, Sling, and JCR.

· Experience with Python for backend scripting, automation, or integration tasks.

· Knowledge of AEM architecture including dispatcher, replication agents, and workflows.

· Experience working with AEM APIs, servlets, event handlers, schedulers, and custom components.

· Understanding of REST APIs, JSON/XML data handling.

This is a remote position.

SyncEzy is a SAAS integration company and we build deep integrations between the world's leading applications. We are looking to expand our integrations to other areas and are looking for Four Experienced Developers to join our team.

Senior Laravel / PHP Full Stack Developer - Work from Home/ Remote Role

The right candidate will:

• Have developed integrations or applications using the Laravel Framework and Microservices.
• Develop deep functional integrations between applications using publicly documented APIs.
• Have a strong experience using tools like Postman to consume APIs from Salesforce, Zoho, Mailchimp, Infusionsoft, Xero, Quickbooks, Shopify, Procore, simPRO, or similar apps.
• Solve complex performance problems and architectural challenges. Work on bug fixing and improving application performance.
• Understand business requirements based on spec sheets and build deep functional integrations
• Work well with the existing team of developers
• Have demonstrable knowledge of web technologies including PHP Laravel framework, Angular, NodeJs
• Experience with SOAP, REST, and other APIs
• Experience with OAuth, Managing Security, and access tokens, encryption, Single Sign-On.

Recruitment Process:

Round 1: Only shortlisted candidates will be contacted for a video conferencing interview.

Round 2: Shortlisted candidates will be asked to Software Development Test assignment task, You will be paid for up to 8 hours based on the time taken to complete the task.

Round 3: Personal Interview / Meet the team / Offer if successful.

* Less than 5 years experience? Please do not apply for this role.

** If you are not prepared to do a programming test, Do NOT APPLY.

*** Working from Home is mandatory, we do not have a physical office!

Requirements:

Must-Have Skills:

• Minimum 5 years of hands-on experience with Laravel framework.
• Minimum 3 years experience with public APIs of world-leading applications like (Salesforce, Zoho, Mailchimp, Xero, Quickbooks, Shopify, or more)
• BS/MS degree in Computer Science, Bachelors in Engineering IT / Computer Science. BCA in Computers, B.Sc in Computers, B.Tech/B.E. in Computers
• PG Diploma in Computers, MCA in Computers, M.Tech in Computers, MS/M.Sc(Science) in Computers.

Must have requirements for all Remote Roles with SyncEzy

• A very good internet connection 50mbps minimum. (Please do a speed test BEFORE applying)
• A proper work desk/setup at home and a quiet place to work.
• A Laptop / Computer during your probation period, we will provide company hardware laptop / PC, Headphones, standup desk, etc. upon confirmation.
• Excellent English communication skills, written and verbal

Compensation:

CTC: 8 lacs to 10 lacs

Benefits

A TRUE Remote / Work from the Home position. We are a Global Remote company and have been remote working long before it was made popular by COVID. We have staff dispersed across 4 countries and 15 cities. We pride ourselves on running a flat organization, with a friendly easy-going culture.

Competitive Salary + All the below

• Allowance for Internet / Phone costs
• Company Hardware provided after completing probation.
• Flexible, family-friendly & fun work environment
• Continuous development and education allowances.
• Flexible Remote work from anywhere (As long as you have good internet and communication)
• Excellent growth opportunities, and growth into leadership for the right candidate.
• Generous policies around leave / social and training allowances
• End-of-year bonuses based on company + Individual performance.
• Zero Commute, Work while you work, play while you play. Perfect Work / Life balance.

Job Description: Dot Net Application Developer

Responsibilities:

• Develop and maintain robust web applications using Microsoft C# (C sharp) and MVC framework.
• Implement object-oriented programming concepts and create DLL libraries.
• Write optimized SQL queries, views, and stored procedures.
• Utilize jQuery, JavaScript, and Ajax for front-end development.
• Collaborate with cross-functional teams for requirements gathering and issue tracking using Azure DevOps and ServiceNow.
• Stay updated with industry trends and technologies.
• Work on Microsoft WinForms/Desktop and web applications.

Qualifications:

• 3-5 years of experience as a Dot Net Application Developer.
• Strong coding proficiency in Microsoft C# and MVC.
• Expertise in jQuery, JavaScript, and Ajax.
• Solid understanding of SQL queries and database management.
• Familiarity with Azure DevOps and ServiceNow.
• Knowledge of Microsoft .NET Core is a plus.
• Understanding of engineering applications like AutoCAD, MicroStation, Revit, and S3D is advantageous.
• Excellent problem-solving and communication skills.
• Immediate joiners preferred.

Location: Mumbai, India (Onsite at Vikhroli)

Salary: 14-15 LPA

To apply, email your resume and work samples to [email protected] Only shortlisted candidates will be contacted.

Note: Immediate joiners are preferred.

Total experience Required: 7+ Years
Responsibilities:

• Develops ServiceNow software solutions using JavaScript, Web Services, MYSQL, XML, JSON
• Configuration Management (CMDB)
• Analyze system performance issues and determine performance enhancements
• Administration of Knowledge Base and Service Catalog
• Configure out-of-the-box workflows and create/maintain custom workflows
• Configure application related fields, forms, views, email notifications, acceptance roles and access controls
• Integrate ServiceNow application(s) with third party systems/applications via APIs
• Provides input to staff involved in writing and updating technical documentation such as user manuals
• Prepares reports on analyses
• Under general direction, independently develops, maintains and extends a stable production, development and testing middleware infrastructure while extending the functionality and enabling developers to use it via mentoring and formal training
• Independently develops, modifies, and implements moderately to highly complex information systems that are thorough and accurate and conform to MST standards
• Codes, tests, debugs, and documents assignments of moderate to high complexity
• Independently researches and resolves more complex technical problems
• May serve as project manager or team lead on complex projects
• Based on customer requirements, formulates/defines systems scope and objectives
• Researches, develops, codes or modifies architecture components that are well designed, efficient and conform to MST architectural standards
• When assuming the project manager role, manages day-to-day project-related activities for projects of moderate to high complexity
• Work with multiple business owners to move forward development and enhancements around the core ITSM applications including Incident, Change and Request in a Domain separated instance of ServiceNow

Qualifications for ServiceNow developer:

• Ability to set up data security via control rules, domain separation 
• Bachelor of Science in Computer Science, a similar technical discipline, or comparable industry experience
• Minimum 3 years of experience supporting the implementation, configuration, and/or development of the ServiceNow tool

Key aspects of this role: 

• Maintain, update, and enhance ITSM environment including Incident, Request,  Problem, Change and Knowledge Management, Service Catalog, Service Portals,  SLAs, Discovery, and Integrations 
• Participate in the implementation and configuration of other ServiceNow products outside of ITSM to increase the adoption of the ServiceNow platform. • Responsible for performing daily administration, issue resolution, and  troubleshooting of the ServiceNow platform. Monitor health, usage, and overall compliance of ServiceNow and its applications.

To be the right fit, you will need: 

• Minimum of 2 years of demonstrated experience in ServiceNow development and  configuration.  
• Proficient in developing, integrating and maintaining applications using ServiceNow Platform technology and tools.
• Understanding of and experience working with IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog), PPM/ITBM• Understanding of IT and business requirements with ability to develop, test, deploy improvements, and update Manage and administer lists, filters, forms, platform  interfaces (to other data sources) and the data within tables, import sets and the  CMDB. 
• Preferably certified in ServiceNow