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At Fieldproxy, we’re building the next generation of AI-powered field service management solutions - software built with AI, assisted by humans with deep domain expertise. Our platform helps companies streamline operations, from scheduling and routing to customer engagement, by combining customizable templates with AI-driven automation.
We’re looking for an AI Product Specialist who can bridge the gap between our customers’ unique business needs and our AI-first platform capabilities.
Role Overview
As an AI Product Specialist, you will work closely with clients to understand their workflows, identify their requirements, and configure our platform to deliver tailored solutions. You’ll leverage existing LLM models, fine-tune them where needed, and ensure successful deployment of AI-powered features across client applications.
This is a highly cross-functional role, requiring strong communication skills, technical knowledge of AI/LLMs, and a customer-first mindset.
Key Responsibilities:
- Collaborate with clients to gather and analyze requirements for AI-driven field service solutions.
- Configure and customize the Fieldproxy platform using AI templates and builder tools.
- Work with large language models (LLMs) to fine-tune outputs and align them with client-specific needs.
- Partner with engineering and product teams to scope technical feasibility and drive implementation.
- Serve as a trusted advisor to clients, explaining AI capabilities in simple, actionable terms.
- Continuously test, validate, and improve AI workflows to ensure high-quality performance.
- Document configurations, best practices, and client solutions for scalability.
Requirements
- Hands-on experience with large language models (OpenAI, Anthropic, etc.) and fine-tuning approaches.
- Familiarity with prompt engineering, embeddings, and APIs.
- Strong problem-solving skills with the ability to translate customer requirements into technical solutions.
- Excellent communication and presentation abilities to engage both technical and non-technical stakeholders.
- Comfort working in fast-paced, startup-like environments.
Nice-to-Have
- Exposure to workflow automation platforms (Zapier, n8n, Make, etc.).
- Knowledge of databases (PostgreSQL preferred).
- Basic programming/scripting skills (Python, JavaScript)
What We Offer
- Opportunity to shape the future of AI in field service management.
- Work directly with cutting-edge LLM technologies and real-world enterprise use cases.
- A collaborative team of builders passionate about AI and customer success.
- Competitive compensation and growth opportunities in a rapidly scaling company
Manage / Customize the Existing Web Application and Products
Knowledge Required about SaaS Concept
Integration with other applications
Job Responsibilities:
- Design, test, and build scalable backend python services
- Closely collaborate with marketing and product teams to build innovative, robust and easy-to-use features that serve.
- Developing high quality code based on detailed designs that cater to the product requirements.
- Responsible for troubleshooting, testing and maintaining the core product software and databases to ensure strong optimisation and functionality
Required Skills:
- Degree in Computer Science, Software Engineering or equivalent.
- Minimum 3+ years experience in software development.
- Expertise in Python 3.7, Django 2.2+ and REST APIs.
- Willingness to learn and ability to flourish in a dynamic, high-growth, entrepreneurial environment
- Hands-on, self-starter, capable of working independently
- True love for technology and what you do
- Maniacal attention to detail
- 5+ Years Java/JEE development experience in an enterprise.
- 3+ Experience in #Grails Web Framework and #Groovy Language.
- Must have experience integrating Grails code with front-end JavaScript frameworks including Jquery.
- Must have experience working with XML and JSON using Grails, JMS and Web, services, XML, Apache Tomcat, SQL and Unix and GIT.
- Experience with RDMS concepts and SQL.
- Experience with RESTful Web Services.
- Understanding of proper application design techniques and methodologies.
- Proficient understanding of SDLC processes desired – Agile

- Identify, prioritize, and reach out to new clients, and business opportunities et al
- Identifies development opportunities; follows up on development leads and contacts; participates in the structuring and financing of projects; assures the completion of projects.
- Writes winning proposal documents, negotiate fees and rates in line with organizations’ policy
- Responsible for handling business research, market surveys and feasibility studies for clients
- Responsible for supervising implementation, advocating for the customer’s needs, and communicating with clients
- Develops, executes and evaluates new plans for expanding increase sales
- Documents all customer contact and information
- Represent in strategic meetings
- Help increase sales and growth







