Mobile Product Owner

Job Title: Lead Generation Specialist

Location: Baner, Pune

Experience: 2–3 Years

Employment Type: Full-Time | WFO

About the Role

We are looking for a Lead Generation Specialist with proven experience in identifying, nurturing, and converting qualified leads through outbound channels. The ideal candidate will have hands-on experience in email campaigns, LinkedIn outreach, and cold calling targeting international markets such as DACH, BENELUX, and the UK.

Key Responsibilities

• Generate qualified B2B leads through cold calls, emails, and LinkedIn campaigns.
• Execute targeted email and LinkedIn outreach campaigns to build a strong sales pipeline.
• Manage follow-ups, schedule meetings, and support client acquisition activities.
• Maintain CRM data and provide weekly reports on lead quality and conversions.
• Collaborate with the sales and marketing team to improve campaign strategies and conversion rates.
• Ensure a minimum of 40 qualified leads per month are generated through outbound efforts.
• Identify new markets, decision-makers, and business opportunities across international regions.

Required Skills & Experience

• 2–3 years of proven experience in B2B Lead Generation / Inside Sales.
• Strong communication and persuasion skills in English.
• Experience with international lead generation (especially DACH, BENELUX & UK markets).
• Proficiency in using LinkedIn Sales Navigator, CRM tools (HubSpot, Zoho, etc.), and email campaign tools.
• Ability to research, segment, and target the right prospects.
• Self-motivated, goal-oriented, and comfortable working with monthly lead targets.

We are looking for a skilled Node.js Developer with Rect Native experience to build, enhance, and maintain ERP and EdTech platforms. The role involves developing scalable backend services, integrating ERP modules, and supporting education-focused systems such as LMS, student management, exams, and fee management.

Key Responsibilities

Develop and maintain backend services using Node.js,Rect Native,PHP.

Build and integrate ERP modules for EdTech platforms (Admissions, Students, Exams, Attendance, Fees, Reports).

Design and consume RESTful APIs and third-party integrations (payment gateway, SMS, email).

Work with databases (MySQL / MongoDB / PostgreSQL) for high-volume education data.

Optimize application performance, scalability, and security.

Collaborate with frontend, QA, and product teams.

Debug, troubleshoot, and provide production support.

Required Skills

Strong experience in Node.js (Express.js / NestJS).

Working experience in PHP (Core PHP / Laravel / CodeIgniter).

Hands-on experience with ERP systems.

Domain experience in EdTech / Education ERP / LMS.

Strong knowledge of MySQL and database design.

Experience with authentication, role-based access, and reporting.

Familiarity with Git, APIs, and server environments.

Preferred Skills

Experience with online examination systems.

Knowledge of cloud platforms (AWS / Azure).

Understanding of security best practices (CSRF, XSS, SQL Injection).

Exposure to microservices or modular architecture.

Qualification

Bachelor’s degree in Computer Science or equivalent experience.

3–6 years of relevant experience in Node.js & PHP development

Skills:- NodeJS (Node.js), PHP, ERP management, EdTech, MySQL, API and Amazon Web Services (AWS)

Job Purpose

• Responsible for managing and driving a team of Virtual Relationship Managers (VRM) handling

portfolio of eligible Imperia & Preferred customers in order to achieve the targets set and that all

guidelines and regulatory requirements are followed.

• Ensuring that customers get world-class services and their needs are understood and met through

financial products that the Bank has to offer.

• Consistently meet portfolio objectives defined Viz. sales, income, group product holding etc.

• Ensure adherence to Operations process aimed at zero defect transaction processing & meeting the

Audit & Compliance guidelines.

• Responsible for managing, training and motivating staff.

• All of the above parameters consistently met by the team of VRMs.

• Income generation through a right blend of enhancement of CASA balance and through cross sell of appropriate products. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRMs also achieves the key performance parameters set

Job Responsibilities(JR) : 6 – 8 Areas

Business Achievement and Development for VRM & Team

• Ensure proper scoping is done and target / niche customers identified with ACTIVE collaboration from concerned Product/Sales Support Teams

• Ensure that the targets on liability accounts, through the channel (Branch and direct sales), are met under all parameters specified.

o Meet value target for Liability Balances of the customers

o Ensure quality of sourcing is maintained and depletion rates are controlled.

o Ensure that Salary credits reach or exceed the expect Salary Credit targets

• Ensure that all managed portfolios are effectively managed through VRMs and that set targets on each of the portfolios is reached.

• Also, Team Manager has to ensure seamless servicing of customers.

• VRMs are made aware of the Scorecard targets & Portfolio Benchmark.

• Ensure that the High Net worth individuals are persuaded to avail the private banking products and services (advisory, etc.)

• Ensure that there is cross sell to the customer on asset products as offered by the Bank.

• Ensure that the customers get credit cards and start using the same for all their transactions- credit card activation push.

• Income to be generated at a customer level.

• Ensure that cross sell targets on Third Party Products is met for the Unit

• Ensure Staff are trained on product knowledge and requisite certifications

• Engaging with bottom 20% performers and identifying ares of improvement and demonstrating the How.

• Review Daily Sales Report of the staff and provide guidance on ways to improve on the same

• Managing and monitoring performance of all the sales resources

o Productivity of Liability and Non Liability sales staff

• Attrition control of customers

o Includes persuading the customer to continue and if required renew FD’s

§ Monitor large amount movements / account closure from the deposit accounts and ensure that customer does not attrite

o Ensure that the marketing analytics list on possible attrite, is called and retained

• Ensure that there is no revenue leakage

Customer Service / Customer engagement

• Plan monthly/ weekly/ daily contacts for the team of VRMs basis the contact policy & track implementation

of the interaction plan.

• Effective planning & implementation of event based trigger, birthday calls, campaign calls and other defined

objectives for customer contacts.

• Ensure that VRMs offers highest quality of service to the customers and meets expected Service Quality standard by educating the customers to use the Digital Banking mediums for their banking transactions /

needs. This is measured iva call evaluations and Sup

Reviews

• To review contact attempts versus successful contacts and analyze reasons for non-contactable customers.

• Ensure VRMs make regular contact with customers for service as well as business updates.

• Adequate logging of complaints, Reviewing & Resolving all complaints received (VRM, self, branch, other units) within the stipulated TAT

o Monitor all complaints received and ensure that they are closed within TAT

o Improve customer communication on closures

o Check with customers if the process of complaint has been managed well

o Ensure no escalations happen

o Preventive complaint management

o Asking for feedback from customers, who are not complaining

o Discussing with staff the importance of getting feedback from customers on a regular basis

• Periodic review of customer base i.e. Contactibility,

Eligibility, Product penetration & profitability. Take appropriate action to activate every customer / improve

the product penetration & profitability of the customer to become a Primary Banker for the customer.

• Carry out VoC to assess strengths and to ascertain possible improvement areas of the VRMs basis customer feedback. Take appropriate action- reward the VRM for appreciations/ corrective actions as required.

• Monitoring implementation of Sales Process.

Business Generation / Sales Tracking

• Track business generation and income for each VRM in the team on a daily basis, and take due steps.

• Review leads generated by each VRM and ensure real time lead status availability.

• Ensure VRMs actively track their leads, keep customer regularly updated on the lead status & complete the lead closure within a reasonable timeline, basis product.

• Tracking and highlighting possible customer issues on account of improper lead management.

Supervisory Reviews frequency to assess effectiveness of customer interactions by the VRM.

• Check profiling done by the VRM to ascertain effectiveness.

• Basis interaction logs captured by the VRM & discussions with the VRM, provide directional inputs on customer interactions & business generation.

• Demonstrate “how”.

• 220 Sup Reviews per month

Operations

• Conduct internal checks on a regular basis & share a feedback with VRMs on time to time.

o Lead file maintained by VRMs

o Requests captured by VRMs

o CRM Interaction

• Ensure seamless handling of operations areas such as customer requests, transactions, reversals etc.

• Handling queries of VRMs on floor and provide resolution.

• Ensure timely responses to customers through call out/ e-mail as applicable.

• Handle 1st level escalations and ensure satisfactory resolution to the grievances.

• Ensure judicious utilization of financial and non- financial authority.

• Carry out periodic checks to ensure team adheres to Audit & Compliance guidelines.

Audit and Service Quality

• Ensure all laid down system and process are followed as stipulated by Audit and Senior Management

• Monthly / Periodic Verification of Auditable items.

• Review of CRM Interactions & Lead Quality

 MIS - Reporting and Analysis :

• Ensure timely and accurate updates of all portfolio

performance parameters.

• Maintain track of VRM performance w.r.t leads, conversions, income, achievement of portfolio parameters etc.

 Staff Management

• Ensure that all VRMs are adequately trained on the

Products of the bank and sales process

• Ensure that all VRMs are trained on the process to be followed (including amendment with new circulars)

• Be aware and make VRMs aware of various policies of the bank with regard to customer service and compliance

• Monitor productivity and give guidance on improving the same in conjunction with the Line Manager / Unit Head.

• Ensure that all VRMs are sent for class room training on a regular basis

• Ensure that nominated VRMs attend training sessions conducted by HR, without fail.

Role Overview:

We are seeking a Senior Consultant with deep expertise in storage and backup infrastructure, data migration strategies, and enterprise IT consulting. This individual will lead customer engagements, build methodologies, and deliver value through the ZENfra platform.

Experience in product implementation and customer support management is a strong plus, enabling this role to bridge consulting with hands-on delivery and post-deployment success.

Key Responsibilities:

Consulting & Strategy:

Engage with enterprise customers to understand their infrastructure, pain points, and transformation goals.

Design and recommend migration strategies and modernization roadmaps for storage and backup environments.

Develop reusable methodologies and frameworks tailored to customer needs.

ZENfra Enablement:

Translate customer requirements into actionable insights using the ZENfra platform.

Build and deliver ZENpacks (customized solution bundles) including reports, dashboards, and automation scripts.

Collaborate with ZENfra product and engineering teams to enhance platform capabilities based on field feedback.

Product Implementation & Support:

Lead or support ZENfra platform deployments across customer environments.

Ensure smooth onboarding, configuration, and integration of ZENfra components.

Manage customer support escalations, ensuring timely resolution and customer satisfaction.

Provide feedback to product teams to improve usability and performance.

Leadership & Delivery:

Lead and mentor a team of consultants and engineers across multiple customer engagements.

Prioritize tasks and manage delivery timelines while maintaining high customer satisfaction.

Ensure quality and consistency in deliverables across projects.

Customer Success:

Act as a trusted advisor to customers, helping them derive maximum value from VTG and ZENfra offerings.

Conduct workshops, training sessions, and executive briefings as needed.

Required Skills & Experience:

• 10+ years of experience in IT consulting with a focus on storage, backup, and data protection technologies.
• Proven experience in data centre migrations, cloud transitions, and infrastructure assessments.
• Strong leadership experience managing cross-functional teams and customer engagements.
• Hands-on experience with product implementation and customer support management.
• Excellent communication and stakeholder management skills.
• Familiarity with tools like ZENfra, ZENfra Ignite, or similar platforms is a strong plus.
• Ability to create structured reports, methodologies, and reusable assets.
• Experience working with global customers and managing multiple priorities.

Preferred Qualifications:

Certifications in storage technologies (e.g., NetApp, Dell EMC, Veritas, Commvault).

Exposure to cloud platforms (AWS, Azure, GCP) and hybrid infrastructure.

Experience with automation and scripting (Python, PowerShell) is a plus.

Candidates from Product Based companies preferred with IC roles

Candidates who have worked in 0-10 journey and passionate to that again

Ready to work in high growth enviornment

Job Requirements :

- 3+ years on Flutter, Overall 7 years plus

- Hands on and individual contribution on Syntax, Logic and Debugging

- Take ownership of the entire fintech application having 1M + users

- Recruit , train and manage Senior Developers (our most junior developers are 3+ years)

- Worked on latest android versions

- Hands on on Firebase, notifications, Google Maps, Sessions Management , Socket integration

- Good at Core Java and create own libraries

- Work Exp in Lead role in past companies

Experience with Flutter is a plus

1. Managing social media pages with a digital growth strategy.
2. 2. Coming up with online contests for audience engagement.
3. 3. Creating strategies for brand promotion and increasing the brand's visibility.
4. 4. Working on monthly calendar management, creative content, blogs, social media growth strategies, digital ads, and organic strategies.
5. 5. Working on engagement with bloggers.
6. 6. Interested to learn about Website updates and website optimization in terms of content and SEO.
7. 7. Copywriting for social media posts, promotional emails, and other marketing ideas
8. 8. Design and present new social media campaign ideas
9. 9. Track, report, and analyze campaign performance to foresee and resolve issues before they occur daily and proactively.
10. 10. Lead and manage media campaigns with definite conclusions and actions
11. 11. Identify and evaluate new campaign opportunities and growth initiatives and convert them into short-term or long-term projects with estimated timelines and expected results
12. 12. Participate in departmental or cross-team meetings to communicate results and issues
13. 13. Audit accounts periodically and suggest any optimization changes related to account structure and optimization to improve the content
14. 14. Generate weekly and monthly reporting for all digital marketing campaigns assessed against ROI and KPIs
15. Requirements: SEO, SEM, Video Editing skills, Content writing 
16. Qualifications in the relevant field is mandatory Exceptional organizational and multitasking abilities. 
17. Strong interpersonal and communication skills. Ability to maintain confidentiality and handle sensitive information.

The candidate for this position will excel at creating and closing new opportunities. By using a consultative approach to selling, this person will use their expertise to identify and qualify leads, leading to sales opportunities with both new and existing customers.

Responsibilities

• Successfully create business from new and existing customer accounts
• Manage complex negotiations with senior-level executives
• Build rapport and establish long term relationships with customers
• Introduce new designing techniques

Qualifications

• Knowledge in designing software and tools
• Experience and working knowledge of CRM systems
• Demonstrable track record of over-achieving quota
• Strong written and verbal communication skills