Machine Learning Engineer

ABOUT

The Persona Labs is building a new kind of social platform focused on something most social products do not explicitly optimize for: helping people become real friends.

We want to help people discover interesting people around them, find meaningful common ground, start low-pressure interactions, continue promising conversations, create shared experiences, and ultimately build real-life friendships.

DISCOVER → CURIOSITY → COMPATIBILITY → INTERACTION → UNDERSTAND → IRL EXPERIENCE → FRIENDSHIP

THE AI LAYER - COMPANION INTELLIGENCE

Alongside the platform, we are building a proactive personal AI companion that learns about the user and helps them navigate this journey through personalized recommendations, suggestions, reminders, conversations, and experiences. 

THE OPPORTUNITY

We are looking for a Founding ML Engineer to build the intelligence layer of the platform from the ground up. This is a 0→1 Applied AI / ML role where you will work directly with the founder and Product Engineer to turn ambiguous problems around users, relationships, recommendations and personal intelligence into working systems.

You will be expected to:

Understand the problem → identify the signals → design the intelligence system → prototype → evaluate → deploy → learn → improve.

WHAT YOU WILL BUILD & OWN

USER INTELLIGENCE

User representations, behavioural models, interests, preferences, contextual signals, and evolving understanding of the user. MEMORY Short- and long-term memory, episodic/preference/relationship memory, retrieval, relevance and updating.

RECOMMENDATION & MATCHING

People discovery, compatibility, activity/experience recommendations, and personalized ranking.

INTENT & INTEREST

Infer what the user is trying to do and learn what they care about from behaviour, not only declared interests.

RANKING

Decide what should appear first across potentially thousands of relevant people, activities or experiences.

CONTENT INTELLIGENCE

Classification, toxicity, spam, policy signals, quality, relevance, and semantic understanding.

RELATIONSHIP INTELLIGENCE

Reciprocity, interaction health, shared interests, progression, declining engagement and shared activity.

NEXT-BEST-ACTION

Determine the most useful action now: show a person, suggest a question, recommend an activity, reconnect, or do nothing.

TRUST / SAFETY INTELLIGENCE

Fake-account signals, spam, abuse, behavioural anomalies, risky interactions and moderation assistance.

COMPANION INTELLIGENCE

Use signals and outputs to help the companion decide what to say, suggest, recommend or not do. 

WHAT YOUR DAY-TO-DAY LOOKS LIKE

• Translate ambiguous product problems into ML/AI system designs.

• Build models and intelligence pipelines using behavioural, relational and contextual signals.

• Develop recommendation, matching and personalization systems.

• Design memory and retrieval systems that help the companion understand the user over time.

• Build and evaluate LLM-powered and agentic workflows.

• Decide when to use traditional ML, rules, retrieval, ranking or LLMs.

• Prototype quickly, test assumptions and iterate based on real user behaviour.

• Work closely with the founder and Product Engineer to turn intelligence into product experiences.

• Design APIs and production systems that bring ML/AI capabilities into the application.

• Build evaluation, monitoring and feedback loops so the intelligence improves over time.

WHO SHOULD APPLY

• Experience: 0–4 years’ experience, including exceptional fresh graduates. Strong 1–3 year engineers and experienced 3–4 year product builders are welcome.

• Strong foundations in ML, Python, statistics and software engineering.

• Evidence of Building: Experience with AI/ML projects, recommendation systems, LLM applications or personalization is highly valued.

• Strong evidence of building: Shipped projects, research, hackathons, internships, open source or startup work. 

WHAT WE LOOK FOR

MACHINE LEARNING DEPTH

Can you understand the modelling problem underneath the application?

RECOMMENDATION & PERSONALIZATION

Can you reason about relevance, ranking, cold start and behavioural signals?

AI ENGINEERING

Can you turn LLMs and agents into reliable product capabilities rather than simple API wrappers?

USER INTELLIGENCE

Can you design systems that gradually understand a person from sparse and changing signals?

SYSTEMS THINKING

Can you move from a model to a production system with APIs, data, latency, cost and monitoring?

EVALUATION MINDSET

Can you determine whether the intelligence actually helped the user?

PRODUCT JUDGMENT

Can you decide what the system should do when there is no predefined answer?

SPEED OF EXECUTION

Can you move from idea → prototype → evaluation → production quickly and responsibly?

BUILD WITH US

You will join at a stage where many of the answers do not exist yet. You will not simply implement a model someone else selected; you will help decide how the product learns to understand people.

CAREERS:

Apply with your resume, GitHub, portfolio or shipped work.

https://forms.gle/12YpUSBY2Sqs5xjp8

www.thepersonalabs.com

Analytics Lead – AI & Decision Intelligence

Technical Leadership | People Management | Client Engagement | AI / Data / ML

About the Role

Our client is an enterprise AI and Decision Intelligence product company building advanced solutions for banking,

financial services and insurance. Its work spans predictive analytics, Machine Learning, Generative AI and Agentic AI,

with a strong focus on production-ready deployment, explainability, governance and measurable business outcomes.

The company is looking for an experienced Analytics Lead – AI & Decision Intelligence to lead a multidisciplinary team

of Data Scientists, ML Engineers, AI Engineers and other technical specialists.

This is a technical leadership, people management and client-facing role. The successful candidate is not expected to

be a hands-on expert in every area of AI, Data Science and Machine Learning. Instead, the ideal person will bring deep

expertise in at least one core AI/Data/ML discipline, together with the technical breadth and managerial capability to

lead specialists across multiple domains.

You will provide direction to technical teams, translate business problems into AI-led solutions, drive successful

delivery, and act as a key interface between highly technical teams and clients. A critical part of the role is the ability to

simplify complex technical concepts and communicate them clearly to senior and non-technical stakeholders.

What You’ll Do

 Lead and manage a multidisciplinary team of Data Scientists, ML Engineers, AI Engineers and Analytics

professionals.

 Provide technical direction across AI, Machine Learning and Data Science initiatives while enabling specialists to

own their areas of expertise.

 Translate business and customer requirements into appropriate analytical and AI solution approaches.

 Own delivery across scope, priorities, timelines, technical quality and business outcomes.

 Review and challenge technical approaches, solution designs and architecture without needing to be the hands-on

specialist in every area.

 Mentor, develop and motivate technical team members and build a strong culture of collaboration and

accountability.

 Establish and reinforce best practices around model development, deployment, governance, monitoring and

continuous improvement.

 Work closely with Product, Engineering, Sales and Customer Success teams on solution development and product

roadmaps.

 Lead client workshops, technical discussions and solution presentations.

 Explain complex AI and analytics concepts in simple, business-friendly language to senior and non-technical

stakeholders.

 Support pre-sales, solutioning and customer-facing technical engagements.

Technical Capabilities

Candidates should have strong exposure to the broader AI and Data Science ecosystem. Relevant capabilities include:

 Machine Learning & Deep Learning

 Statistical Modeling

 Python and SQL

 Data Science frameworks such as Scikit-learn, XGBoost, LightGBM, TensorFlow or PyTorch

 Data Engineering concepts and Feature Engineering

 Predictive and Prescriptive Analytics

 Model Explainability

 MLOps, CI/CD, model deployment and monitoring

 Generative AI and Large Language Models (LLMs)

 Retrieval-Augmented Generation (RAG)

 AI Agents and Agentic AI architectures

Analytics Lead – AI & Decision Intelligence | LinkedIn Job Description

 Prompt Engineering

 Responsible AI, model governance and regulatory considerations

 Cloud platforms such as AWS, Azure or Google Cloud

Important: You do not need to be an expert in all of the above. We are looking for deep expertise in at least one core

area of AI, Data Science, Machine Learning, ML Engineering, Generative AI, MLOps or Data Engineering, combined with

sufficient breadth to effectively lead experts in adjacent areas.

What We’re Looking For

 5–8 years of overall experience in AI, Data Science, Machine Learning, Analytics, Data Engineering or a related

technology discipline.

 Proven experience leading or managing teams of Data Scientists, ML Engineers, AI Engineers or similar technical

professionals.

 Strong people management, mentoring, delegation and team-building capabilities.

 Experience leading complex technical projects involving multiple specialist disciplines.

 Strong client-facing, stakeholder management and project delivery skills.

 Ability to communicate technical concepts clearly to non-technical audiences.

 Strong presentation skills and confidence engaging senior business stakeholders.

 Ability to balance technical considerations with business priorities and delivery objectives.

 Strong problem-solving, decision-making, organisational and managerial skills.

Preferred Experience

 Experience delivering AI or analytics solutions in Banking, Financial Services or Insurance.

 Exposure to use cases such as credit risk, fraud detection, customer acquisition, marketing analytics, collections,

deposits or pricing analytics.

 Experience working in an AI product, technology consulting or enterprise analytics environment.

 Exposure to Generative AI, LLM and Agentic AI programmes.

 Understanding of Responsible AI, explainability and regulatory considerations.

Education

 Bachelor’s or Master’s degree in Engineering, Computer Science, Data Science, Statistics, Mathematics or a

related discipline.

 MBA preferred, but not essential.

The Profile We’re Looking For

We are looking for a technical leader who can lead experts — not someone expected to be the expert in everything.

Technical Depth + People Leadership + Client Management + Delivery Ownership

If you have strong expertise in one area of AI/Data/ML, have successfully managed technical teams, and can

confidently engage with both technologists and business leaders, we would like to hear from you.

Data Science Engineer – Python, SQL, Statistics & Machine Learning

Company: Talview

Experience: 3–5 years

Location: Bengaluru, Karnataka

Work Mode: Work from Office, with some flexibility

Work Week: 5 days

About Talview

Talview builds AI-powered hiring and assessment solutions for enterprise organisations. Our products support candidate screening, interview scheduling and online exam proctoring, helping teams improve efficiency and make better-informed decisions.

Role Overview

We are looking for a Data Science Engineer with strong hands-on experience in Python, SQL, statistics and classical machine learning, along with experience working on GenAI and Large Language Models (LLMs).

You will work across data processing, statistical analysis, experimentation, model development, evaluation and production AI/ML workflows. You will collaborate with Engineering and Product teams to translate business problems into measurable data science solutions.

This role requires practical experience in classical ML and statistics, beyond working only with LLM APIs or prompt engineering.

Roles and Responsibilities

• Develop complex SQL queries for data extraction, transformation, analysis and validation.
• Use Python for data processing, exploratory data analysis, automation and reusable experimentation utilities.
• Apply statistical analysis, hypothesis testing and experimental design to evaluate business and product outcomes.
• Develop and evaluate machine learning models using appropriate metrics and clearly defined success criteria.
• Build LLM workflows involving prompting, structured outputs and comparative evaluation of models and configurations.
• Create evaluation datasets, benchmarks, sampling strategies and ground-truth validation approaches.
• Perform error analysis and root-cause analysis to identify model failures, anomalies and performance degradation.
• Analyse production data and troubleshoot data, model and pipeline issues.
• Integrate data from APIs, databases and other structured and unstructured sources.
• Collaborate with Engineering and Product teams on ML pipelines, evaluation frameworks and inference workflows.
• Research and test techniques to improve AI/ML system performance.

Required Skills and Experience

• 3–5 years of relevant experience in Data Science, Machine Learning, AI or a related field.
• Strong hands-on Python programming skills.
• Strong SQL skills for complex querying, data transformation and analysis.
• Solid understanding of statistics, hypothesis testing, experiment design and performance measurement.
• Practical experience developing and evaluating classical machine learning models.
• Experience with LLMs, prompting, structured outputs and evaluation.
• Experience defining evaluation metrics, benchmarks and error-analysis approaches.
• Ability to work with APIs, databases and structured and unstructured datasets.
• Strong analytical and problem-solving skills.
• Ability to explain technical decisions, interpret results and communicate findings to stakeholders.

Preferred Skills

• Experience designing end-to-end ML or LLM workflows.
• Experience with dataset creation, sampling, annotation and ground-truth validation.
• Experience analysing production AI/ML systems and debugging model or pipeline issues.
• Experience building reusable experimentation and evaluation frameworks.

Key Skills

Python, SQL, Data Science, Statistics, Machine Learning, Classical ML, Hypothesis Testing, Experimental Design, Model Evaluation, Exploratory Data Analysis, GenAI, Large Language Models, LLM Evaluation, Error Analysis

Job Description:

We are seeking a versatile and highly skilled Lead AI/ML Engineer with deep expertise in Generative AI (GenAI) and Large Language Models (LLMs). This role requires a leader who can take full ownership of the

AI lifecycle—from initial architectural design to final production execution. You will lead the development of scalable AI-powered applications, demonstrating exceptional execution skills and the ability to deliver high-performance results under pressure in demanding production environments.

Machine Learning & LLM Capability:

 End-to-End ML Engineering: Build and manage comprehensive ML pipelines, including data ingestion, preprocessing, training, and evaluation using frameworks like PyTorch, TensorFlow, and Scikit-learn.  Advanced LLM Systems: Design and implement sophisticated LLM-based applications such as autonomous agents, chatbots, and complex automation tools.

 Generative AI Specialization: Architect and optimize Retrieval-Augmented Generation (RAG) pipelines using vector databases like FAISS, Pinecone, or Weaviate.

 Model Optimization: Fine-tune open-source and proprietary models (e.g., LLaMA, GPT) using advanced techniques like LoRA, QLoRA, or instruction tuning.

 Agentic Frameworks: Develop complex agentic workflows utilizing frameworks such as LangChain or LlamaIndex.

 Prompt Engineering: Implement expert-level prompt engineering, tool/function calling, and structured output generation.

 Project Ownership & Execution

 Full Lifecycle Ownership: Take complete accountability for the full ML and GenAI lifecycle, spanning data processing, model development, monitoring, and optimization.

 Architectural Leadership: Drive strategic architectural decisions for AI platforms, ensuring they are modular, scalable, and maintainable.

 Execution Excellence: Write clean, high-performance Python code following strict OOP principles and manage CI/CD pipelines for seamless project execution.

 Leadership & Mentoring: Act as a key technical leader, managing stakeholders and mentoring team members to ensure all project milestones are met with quality.

 System Integrity: Manage model and prompt versioning, experiment tracking, and comprehensive documentation for all pipelines and workflows.

 Performance Under Pressure

 Production Reliability: Ensure all AI systems maintain extreme scalability and performance under heavy production workloads, including both batch and real-time processing.

 High-Pressure Optimization: Rapidly optimize inference latency and system costs for ML and LLM systems to meet urgent business and technical requirements.

 Proactive Problem Solving: Apply strong analytical thinking to address complex challenges such as system drift, hallucinations, and latency in fast-paced environments.

 Robust Guardrails: Implement and manage strict evaluation frameworks and feedback loops to maintain system quality under stress.

Qualifications:

 Bachelor’s or Master’s degree in Computer Science, AI, ML, or a related field.

 Proven expertise in Python, system design, and scalable AI/ML architecture.

 Deep knowledge of NLP, Computer Vision, and Deep Learning models.

 Hands-on experience with Docker, Kubernetes, MLOps, and major cloud platforms (AWS, GCP, or Azure).

Greetings!

Hiring For Large Product Based Company!

Role- Mlops Engineer

Experience- 8-12 years

Location- Pune, Nagpur

JD-

• 8-10 years of experience in DevOps, MLOps, Data Engineering, Software Engineering or Site Reliability Engineering  
• Strong understanding of cloud infrastructure and experience working with at least one major cloud provider, preferably Azure  

Proficiency in at least one objected-oriented programming language, preferably python with hands-on experience in ml frameworks like TensorFlow, PyTorch or Scikit-learn  

Job Title: Senior AI/ML Engineer

Company: Timble Technologies Pvt. Ltd

Location: Gurugram (Hybrid)

Experience: 2 TO 5 Years

About Us

Timble Glance is a high-growth AI RegTech and B2B SaaS company catering to top-tier BFSI and enterprise clients. We build cutting-edge systems powering 30+ high-scale APIs for digital identity verification, fraud detection, document intelligence, and compliance automation.

Role Overview

We are looking for a hands-on Senior AI/ML Engineer to design, develop, and productionize high-throughput AI/ML and Generative AI systems. You will own the full lifecycle—from problem formulation and data pipelines to deep learning architectures, RAG systems, LLMOps, and model governance—delivering sub-second latency and high reliability across our enterprise products.

Key Responsibilities

·       Model Architecture & Deployment: Design, train, and deploy production-scale ML/Deep Learning and GenAI systems (computer vision, document intelligence, OCR, NLP, fraud risk classification, and LLM applications).

·       GenAI & LLM Solutions: Develop robust LLM workflows including prompt engineering, fine-tuning, RAG pipelines, semantic search, vector indexing (Pinecone/Milvus/Chroma), and safety guardrails.

·       Pipelines & Engineering: Build performant feature extraction and data pipelines; write modular, vectorized, production-grade Python (NumPy, Pandas) and advanced SQL.

·       MLOps & Monitoring: Establish end-to-end MLOps/LLMOps standards—model registries, CI/CD, experiment tracking, drift detection, A/B testing, latency optimization, and cost governance.

·       Responsible AI & Security: Ensure model decisions comply with enterprise data security, privacy standards, and auditability required by the BFSI sector.

·       Collaboration & Ownership: Translate complex business requirements into technical roadmaps, conduct rigorous code reviews, and mentor junior engineers.

Required Qualifications & Skills

·       Education: B.Tech / M.Tech in Computer Science, AI/ML, Mathematics, or a related field—Tier-1 institutes (IIT, IIIT, NIT) strongly preferred.

·       Experience: 2+ years of hands-on experience developing, deploying, and maintaining ML/Deep Learning or GenAI models in production environments.

·       GenAI & NLP Stack: Hands-on experience with LLMs, embeddings, RAG architectures, and frameworks such as LangChain, LlamaIndex, or Hugging Face.

·       Deep Learning Frameworks: Strong proficiency in PyTorch or TensorFlow, with deep knowledge of transformer architectures and modern NLP/CV models.

·       Software & Data Engineering: Expert-level Python skills (pytest, Git, OOP, asynchronous programming), solid SQL proficiency, and familiarity with data workflows.

·       Deployment & Cloud: Practical exposure to cloud platforms (AWS/GCP), containerization (Docker), API frameworks (FastAPI/Flask), and basic orchestration (Kubernetes).

Preferred Qualifications

·       Prior domain experience in Fintech, RegTech, Identity Verification (KYC/AML), Fraud Intelligence, or B2B SaaS.

·       Experience optimizing models for low latency and inference cost (e.g., ONNX, TensorRT, model quantization).

·       Familiarity with workflow orchestrators such as Airflow, Prefect, or Kubeflow.

Role Summary 

We are seeking an Advanced Machine Learning Engineer to design, build, train, deploy, and operate scalable machine learning systems. This hands-on ML engineering role focuses on implementing models and production systems—not solely conducting data analysis or research. It requires strong Python and deep-learning expertise, experience with frameworks such as PyTorch or TensorFlow, and the ability to own the end-to-end model lifecycle, from behavioral/event data preparation and feature engineering through model development, large-scale training, deployment, inference optimization, and monitoring. The engineer will work with Snowflake, Databricks, Spark, and GPU-based training infrastructure to deliver reliable, efficient, and maintainable ML capabilities. 

Must have - Buulding and operated production ML systems using Python + PyTorch /TensorFlow + Snowflake/Databricks + MLOps. 

Key Responsibilities 

Machine Learning Engineering 

• Implement and optimize machine learning algorithms and models for business use cases, including classification, regression, clustering, and recommendation systems as applicable. 
• Translate model requirements into robust, reusable, and testable Python components. 
• Build model training, validation, scoring, and inference workflows that can be integrated into production applications. 
• Evaluate model performance against agreed technical and business metrics and implement improvements to accuracy, latency, robustness, and resource efficiency. 
• Apply appropriate validation, error analysis, and model testing practices to ensure reliable behavior. 

Train models efficiently on GPU infrastructure using techniques such as mixed-precision training, gradient accumulation, checkpointing, memory optimization, and distributed training strategies where appropriate. 

Use PyTorch, TensorFlow,Pyspark or equivalent frameworks to implement experiments and production-ready training code; apply rigorous evaluation, error analysis, and reproducibility practices. 

Build model-training workflows covering event/token sequence preparation, tokenization, temporal and positional representations, self-supervised pretraining, and downstream fine-tuning when appropriate to the use case. 

Design, implement, train, and optimize deep-learning models; develop custom architectures where required, including transformer- and attention-based models for sequential or behavioral data. 

Deep Learning & Model Architecture 

Data Platforms & ML Pipelines 

• Use Snowflake and SQL to access, query, and prepare enterprise data required by machine learning applications. 
• Use Databricks for scalable data processing, feature preparation, model development, and ML pipeline execution. 
• Develop and maintain reliable pipelines for data preparation, feature generation, training, batch scoring, and inference. 
• Use PySpark and distributed processing techniques where appropriate for large-scale workloads. 
• Work with data engineering teams to integrate upstream data sources and ensure dependable data contracts, quality checks, and pipeline operation. 

Productionization & MLOps 

• Productionize ML solutions and integrate them with services, APIs, data products, or downstream business workflows. 
• Implement model and code versioning, experiment tracking, reproducible builds, automated testing, and release practices. 
• Monitor model outputs and pipeline health; troubleshoot failures, data changes, drift, and performance degradation. 
• Improve operational reliability, scalability, observability, and maintainability of ML systems. 
• Collaborate with platform, cloud, and DevOps teams on deployment automation and production support. 

Build observable production ML systems with appropriate logging, alerting, performance tracking, and operational safeguards. 

Optimize inference latency, throughput, memory use, and serving cost through model architecture choices, batching, and serving-side optimizations. 

Software Engineering & Technical Ownership 

• Develop clean, modular, documented, and maintainable code following engineering standards and design principles. 
• Contribute to technical design, code reviews, testing strategies, and architectural decisions for ML systems. 
• Own assigned ML engineering deliverables from technical design through implementation, release, and ongoing support. 
• Identify performance bottlenecks and improve runtime, resource utilization, and processing efficiency. 
• Collaborate with cross-functional engineering and product teams to deliver dependable ML capabilities. 

Required Skills & Qualifications 

• Strong proficiency in Python and software engineering practices, including object-oriented design, modular development, testing, debugging, and code quality. 
• Strong ML foundation and mathematical understanding 
• Strong understanding of the end-to-end ML lifecycle, including model architecture, training, evaluation, optimization, inference, production integration, and monitoring. 
• Strong SQL skills and experience working with structured data and data pipelines. 
• Hands-on experience with Snowflake for querying and preparing data for ML workflows. 
• Hands-on experience with Databricks for data processing and/or ML pipeline development. 
• Strong hands-on experience with PyTorch, TensorFlow, or a similar deep-learning framework; experience with scikit-learn is also useful where appropriate. 
• Understanding of production ML concepts, including reproducibility, model versioning, deployment, monitoring, and troubleshooting. 
• Ability to design reliable, scalable, and maintainable software components and pipelines. 

Familiarity with GPU training concepts and distributed strategies such as Distributed Data Parallel (DDP), Fully Sharded Data Parallel (FSDP), or equivalents is an advantage for large-model workloads. 

Understanding of model optimization, inference efficiency, and integration with production services or applications. 

Experience developing and deploying ML solutions at scale, including end-to-end model lifecycle ownership. 

Preferred Skills 

• PySpark, Apache Spark, and distributed processing for large-scale behavioral or event data. 
• MLflow or similar tooling for experiment tracking, model registry, reproducible training, and model lifecycle management. 
• Experience integrating Snowflake and Databricks within enterprise ML workflows. 
• Cloud experience with AWS, Microsoft Azure, or Google Cloud. 
• REST APIs, containers, CI/CD, automated testing, logging, and observability. 
• Experience with fraud detection, anomaly detection, behavioral modeling, identity or account-abuse signals, recommendation systems, or other large-scale ML applications. 
• Exposure to Generative AI, LLM integration, embeddings, or RAG as an additional advantage. 

Education & Experience 

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, Computer Engineering, or a related field, or equivalent practical experience. 
• At least 5 years of professional experience building, deploying, and supporting machine learning solutions at scale, or equivalent experience demonstrating the required engineering depth. 
• Demonstrated ability to take ownership of engineering deliverables and work through implementation, deployment, and operational issues. 

About NonStop io Technologies

NonStop io Technologies is a value-driven company with a strong focus on process-oriented software engineering. We specialize in Product Development and have a decade's worth of experience in building web and mobile applications across various domains. NonStop io Technologies follows core principles that guide its operations and believes in staying invested in a product's vision for the long term. We are a small but proud group of individuals who believe in the 'givers gain' philosophy and strive to provide value in order to seek value. We are committed to and specialize in building cutting-edge technology products and serving as trusted technology partners for startups and enterprises. We pride ourselves on fostering innovation, learning, and community engagement. Join us to work on impactful projects in a collaborative and vibrant environment.

Brief Description:

We're seeking an AI/ML Engineer to join our team. As AI/ML Engineer, you will be responsible for designing, developing, and implementing artificial intelligence (AI) and machine learning (ML) solutions to solve real-world business problems. You will work closely with engineering teams, including software engineers, domain experts, and product managers, to deploy and integrate Applied AI/ML solutions into the products that are being built at NonStop io. Your role will involve researching cutting-edge algorithms and data processing techniques, and implementing scalable solutions to drive innovation and improve the overall user experience.

Responsibilities

● Applied AI/ML engineering; Building engineering solutions on top of the AI/ML tooling available in the industry today. Eg: Engineering APIs around OpenAI

● AI/ML Model Development: Design, develop, and implement machine learning models and algorithms that address specific business challenges, such as natural language processing, computer vision, recommendation systems, anomaly detection, etc.

● Data Preprocessing and Feature Engineering: Cleanse, preprocess, and transform raw data into suitable formats for training and testing AI/ML models. Perform feature engineering to extract relevant features from the data

● Model Training and Evaluation: Train and validate AI/ML models using diverse datasets to achieve optimal performance. Employ appropriate evaluation metrics to assess model accuracy, precision, recall, and other relevant metrics

● Data Visualization: Create clear and insightful data visualizations to aid in understanding data patterns, model behaviour, and performance metrics

● Deployment and Integration: Collaborate with software engineers and DevOps teams to deploy AI/ML models into production environments and integrate them into various applications and systems

● Data Security and Privacy: Ensure compliance with data privacy regulations and implement security measures to protect sensitive information used in AI/ML processes

● Continuous Learning: Stay updated with the latest advancements in AI/ML research, tools, and technologies, and apply them to improve existing models and develop novel solutions

● Documentation: Maintain detailed documentation of the AI/ML development process, including code, models, algorithms, and methodologies for easy understanding and future reference.

Qualifications & Skills

● Bachelor's, Master's, or PhD in Computer Science, Data Science, Machine Learning, or a related field. Advanced degrees or certifications in AI/ML are a plus

● Proven experience as an AI/ML Engineer, Data Scientist, or related role, ideally with a strong portfolio of AI/ML projects

● Proficiency in programming languages commonly used for AI/ML. Preferably Python

● Familiarity with popular AI/ML libraries and frameworks, such as TensorFlow, PyTorch, scikit-learn, etc.

● Familiarity with popular AI/ML Models such as GPT3, GPT4, Llama2, BERT etc.

● Strong understanding of machine learning algorithms, statistics, and data structures

● Experience with data preprocessing, data wrangling, and feature engineering

● Knowledge of deep learning architectures, neural networks, and transfer learning

● Familiarity with cloud platforms and services (e.g., AWS, Azure, Google Cloud) for scalable AI/ML deployment

● Solid understanding of software engineering principles and best practices for writing maintainable and scalable code

● Excellent analytical and problem-solving skills, with the ability to think critically and propose innovative solutions

● Effective communication skills to collaborate with cross-functional teams and present complex technical concepts to non-technical stakeholders

• Bachelor’s degree in computer science, Data Science, Information Systems, or a related field  
• 8-10 years of experience in DevOps, MLOps, Data Engineering, Software Engineering or Site Reliability Engineering  
• Strong understanding of cloud infrastructure and experience working with at least one major cloud provider, preferably Azure  
• Proficiency in at least one objected-oriented programming language, preferably python with hands-on experience in ml frameworks like TensorFlow, PyTorch or Scikit-learn  

About the Role

We’re building the next generation of AI-powered business software, and we’re looking for people who want to shape that future with us. With Lumen, we’re reimagining how users interact with CRM — moving beyond screens, menus and dashboards to an intelligent interface where users can simply ask AI to take actions, retrieve knowledge, generate insights and get work done. With Agent Studio, we’re enabling businesses to build, test and deploy their own AI agents for real-world workflows. And with Invorto, we’re bringing AI to voice, allowing businesses to create intelligent voice agents tailored to their customer and operational use cases.

What makes this especially exciting is the stage and scale of the opportunity. You’ll get to work on genuinely hard problems across LLMs, agents, reasoning, orchestration, voice AI, evaluation, reliability and enterprise security — not as isolated experiments, but as products used in real business workflows. You’ll have the opportunity to build zero-to-one, own meaningful parts of the product end-to-end, work closely with customers, experiment rapidly, and see your work reach production at scale.

Why join now? Because the playbook for enterprise AI is still being written. You won’t just be implementing someone else’s roadmap — you’ll help define the product, architecture and experiences that become that playbook. Expect high ownership, fast iteration, hard technical and product problems, direct customer impact, and the chance to build AI systems that have to work reliably in the real world — not just in a demo.

About the Role

We are looking for a Senior AI/ML Backend Engineer to help build the core intelligence layer powering Lumen and Agent Studio. You will design and ship production-grade backend systems that integrate LLMs into real agentic workflows — taking actions, retrieving knowledge and generating insights inside a live CRM product used by real businesses. This is a hands-on, build-focused role with direct ownership of systems that ship to production.

What You’ll Do

• Design, build and scale backend services in Python that power LLM-driven and agentic features within Lumen and Agent Studio.
• Build and productionize agentic AI systems — including planning, tool use, orchestration, memory and multi-step task execution.
• Integrate LLMs into core product workflows, focusing on reliability, latency, cost and correctness at production scale.
• Build robust APIs and services that connect AI agents with CRM data, business logic and third-party systems.
• Own evaluation, testing and monitoring for AI features to ensure they behave reliably in real-world, not just demo, conditions.
• Collaborate closely with product, design and other engineers to take features from zero to one and iterate rapidly based on real usage and customer feedback.
• Work directly with customers and customer-facing teams to understand real workflows, debug issues and translate feedback into product and engineering decisions.

What We’re Looking For

• 2–4 years of professional backend engineering experience, with strong hands-on Python skills.
• Design and build LLM-powered agentic systems using frameworks such as LangChain, LlamaIndex, AutoGen, or CrewAI to automate complex, multi-step workflows.
• Should be hands-on with traditional Machine learning frameworks like Pytorch, Scikit-learn
• Solid understanding of API design, backend architecture, databases and distributed systems fundamentals.
• Familiarity with LLM orchestration concepts — prompting, tool/function calling, RAG, agent frameworks, evaluation and guardrails.
• Comfort working in a fast-paced, ambiguous, zero-to-one environment where you’ll be defining as much as building.
• Strong communication skills — this is a customer-facing role, and you will be expected to clearly articulate technical concepts, decisions and trade-offs to both technical and non-technical stakeholders, including customers.

Good to Have

• Experience with enterprise security, reliability or observability practices for AI systems.
• Prior experience working on CRM, SaaS or other enterprise business software.
• Exposure to voice AI or real-time systems.