

Gigabit Technologies Pvt Limited
https://gigabittech.inAbout
Jobs at Gigabit Technologies Pvt Limited
Job Summary:
We are looking for an experienced OpenText ArcSight SIEM / SOAR / UBA L2-L3 Engineer to manage and support security platforms in SOC/MSSP environment. The role involves day-to-day administration, troubleshooting, configuration and optimization of ArcSight platforms.
Key Responsibilities
- Administer and monitor OpenText ArcSight ESM/SIEM, SmartConnectors, SOAR and UBA/ArcSight Intelligence.
- Manage SIEM rules, filters, Active Lists, dashboards, reports and correlation use cases.
- Monitor EPS, event flow, connector health, system performance and log ingestion.
- Troubleshoot event collection, parsing, correlation and integration issues.
- Configure and troubleshoot ArcSight SmartConnectors and log sources.
- Manage and troubleshoot SOAR playbooks, integrations and automated workflows.
- Support UBA/Intelligence data ingestion, analytics and integration with SIEM.
- Perform L2/L3 troubleshooting, RCA and resolution of platform-related incidents.
- Support upgrades, patches, configuration changes and platform optimization.
- Coordinate with SOC, infrastructure, customer and OEM/OpenText support teams.
- Maintain technical documentation, incident records and RCA reports.
Required Skills
- 3–6 years of hands-on experience with OpenText ArcSight SIEM/ESM.
- Strong experience in ArcSight administration and troubleshooting.
- Hands-on experience with SmartConnectors, EPS, correlation rules, Active Lists and event flow.
- Working experience with ArcSight SOAR and UBA/ArcSight Intelligence.
- Good knowledge of Linux/Unix and networking fundamentals.
- Understanding of Syslog, CEF, TCP/IP, SSL/TLS and REST APIs.
- Strong analytical, troubleshooting and problem-solving skills.
- Experience in SOC/MSSP or managed security services environment preferred.
- OpenText/ArcSight certification will be an added advantage.
Candidate Profile
The candidate should be hands-on, technically strong and capable of independently handling L2/L3 production issues, platform administration, troubleshooting and escalations in a security operations environment.
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At Intensity Global Technologies (IGT), we’re passionate about pushing the limits of technology and innovation. For us, invention isn’t just a goal—it’s how we drive progress. Our team constantly explores new ways to harness technology to solve real business challenges and create meaningful impact.
With deep expertise in software, hardware, and emerging technologies, we focus on building solutions that are practical, scalable, and ahead of their time. Over the years, we’ve delivered breakthrough results across industries like BFSI, Manufacturing, Education, Lifestyle, Healthcare, Pharma, Automobile, Logistics, Media & Entertainment, Oil & Gas, and Telecommunications.
Trusted by clients worldwide, we partner with leading OEMs such as HPE, Aruba, Fortinet, Aten, Redhat, Nutanix, Veeam, Seagate, and others to deliver reliable, future-ready technology solutions that help businesses stay ahead of the curve.
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