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Service Delivery Manager
Service Delivery Manager
VDart Technology's logo

Service Delivery Manager

Mari Muthu's profile picture
Posted by Mari Muthu
10 - 15 yrs
₹25L - ₹35L / yr
Bengaluru (Bangalore)
Skills
Service delivery
Oracle
Oracle Fusion
Oracle EBS

Job Title : Service Delivery Manager

Experience : 10+ Years

Location : Bangalore

Work Mode : Onsite (5 Days)


Responsibilities:

·       Own end-to-end delivery of Oracle Fusion application services

·       Act as primary contact for client stakeholders for service performance

·       Oversee incident, problem, and change management

·       Monitor SLA adherence, produce performance dashboards, and ensure governance compliance

·       Drive service improvements, resource allocation, and escalation management

·       Coordinate offshore/onsite teams and ensure smooth service transition      

Key Skills:

·       8+ years’ experience in application support/service delivery

·       Should have Good Knowledge of ITIL processes

·       Strong analytical, coordination, and reporting skills

·       Proven experience in managing application support teams

·       Excellent stakeholder management, communication, and leadership skills

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Shubham Vishwakarma

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About VDart Technology

Founded :
2007
Type :
Products & Services
Size :
1000-5000
Stage :
Profitable

About

VDart Technologies Pvt Ltd is an IT services organization that provides technical resources to help achieve the customer's technology and business objectives. It supports its $100 Million Client VDart Inc which operates across Major GEO’s, Leading IT Clients and Emerging Technologies. As part of the 2017 expansion plan, the company is strengthening its millennium workforce in Trichy with experienced professionals aspiring to establish and excel their career in the fast-growing Global HR Domain.
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Company social profiles

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Shubham Vishwakarma

Full Stack Developer - Averlon
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