
Position Overview:
As a Senior Support Engineer specializing for Storage and Network monitoring in an AI enabled Data center as well as Cloud, you will play a critical role in interacting with Customer on routine basis to support the product. Your expertise in debugging and solving complex problems is essential to address the complex product issues when pitched in real world. With a methodical approach on problem solving and being Customer’s advocate in the organization is crucial for success of the position
Work Location: Pune
Job Type: Hybrid
Key Responsibilities:
- Monitor for, triage, and resolve live issues in mission critical enterprise environments.
-Active Customer engagements: Work daily with customers in a proactive manner providing full lifecycle support and implementing solutions to maximize value to the customer.
-Debug issues and propose solutions: Understand the domain, product, key customer use-cases, and success-criteria, work towards these by implementing solutions the current issues and in time propose new solutions.
-Agile Development: Collaborate within an agile development environment to deliver on aggressive schedules, maintaining a high standard of quality in communications, documentation and tracking various issues.
-Feature Ownership: Take ownership of features, customers ask from inception to delivery, working with Product Management, Engineering stakeholders, Ensuring product meets the customers’ requirements and align with the overall product vision.
-Problem Solving and Optimization: Tackle complex technical challenges related to data processing, storage, and real-time monitoring, and optimize backend systems for high throughput and low latency.
-Implement Best Practices & focus on automation: In cross geo, multi-product support org, propose and implement Support centric best practices on collaboration, documentation, tracking and measuring success, and automate the repetitive tasks to ensure efficiency.
-Collaboration and Communication: Work closely with cross-functional teams, including UI/UX designers, product managers, and QA engineers, to ensure smooth integration and alignment with product goals.
-Documentation: Create and maintain technical documentation, including system architecture, design decisions, and API documentation, to facilitate knowledge sharing and onboarding.
Qualifications:
- Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
- Strong domain knowledge in Networking and/or Storage Networking technologies and practices.
- 5+ years of practical experience in networking domain (an additional storage networking experience is a plus), with a focus on supporting enterprise customers.
-Strong Linux system administration skills with focus on Full-Stack troubleshooting, LAMP style hosted applications, shell scripting and performance tuning.
-Experience with Windows administration including but not limited to AD, Group Policy administration, performance monitoring, and performance tuning
- Broad experience with monitoring fundamentals and familiarity with data collection methods for key infrastructure technologies from AJAX to Xenserver
- Proven experience in troubleshooting and debugging enterprise products deployed in AWS, Cloud, and Kubernetes environments.
- Strong communication and interpersonal skills with the ability to interact effectively with customers and internal teams across geographies and time zones.
-Excellent problem-solving abilities, with a keen attention to detail and a systematic approach to issue resolution
- Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively.
-Customer-centric mindset, with a passion for delivering exceptional technical support and ensuring customer satisfaction.
Why Join Us:
- Opportunity to be a key contributor in the development of a leading performance monitoring company specializing in AI-powered Storage and Network monitoring.
- Collaborative and innovative work environment.
- Competitive salary and benefits package.
- Professional growth and development opportunities.
- Chance to work on cutting-edge technology and products that make a real impact.
If you are a hands-on technologist with a proven track record of designing and delivering high-quality features on aggressive schedules and possess strong expertise in microservices-based streaming architectures, we invite you to apply and help us redefine the future of performance monitoring.

About Virtana
About
Virtana’s AI-powered platform delivers the deepest hybrid infrastructure observability, empowering you to optimize performance, reduce costs, and mitigate risks.
Founded in 2008, more than 150 Global 2000 enterprise customers such as AstraZeneca, Dell, Apple, Geico, Costco, Nasdaq, and Boeing, have long valued Virtana's software solutions. With advanced AI-powered capabilities, Virtana helps IT teams proactively address issues, streamline operations, and transform infrastructure into strategic assets in today's rapidly evolving digital landscape.
In 2023 Virtana Corp. was named:
- Top 20 Coolest Cloud Monitoring Companies (Cloud 100) by CRN.
- Best Place to Work in the Bay Area by Comparably.
- In eight Gartner® reports for innovation in Infrastructure Monitoring and Artificial Intelligence for IT Operations (AIOps).
💰 Funding details
In the most recent funding round, Virtana raised $73 million in Series C funding in January 2022, led by Atalaya Capital Management and Elm Park Capital Management, among others. Virtana has raised a total of $192.42 million so far!
Candid answers by the company
Virtana builds the industry’s deepest hybrid infrastructure observability platform, giving enterprises unmatched visibility into their complex IT environments -whether on‑premises, in the cloud, or across both.
Product showcase
Similar jobs
Job Title: Accounts Executive
Location: Bengaluru, India
Experience: 1–2 Year
Company Overview
IAI Solution Pvt Ltd, operates at the edge of applied AI where foundational research meets real-world deployment. We craft intelligent systems that think in teams, adapt with context, and deliver actionable insights across domains.
Position Summary
We are seeking a detail-oriented Accounts Executive to support bookkeeping, compliance, payroll, and day-to-day financial operations using Zoho Books/ERP Next.
Key Responsibilities
- Bookkeeping & Accounting Support
- Record daily financial transactions in Zoho Books / ERP Next.
- Maintain sales, purchase, expense, and journal entries with proper documentation.
- Assist in bank, vendor, and customer reconciliations.
- Ensure correct classification of expenses and income under appropriate ledger heads.
- Accounts Payable & Receivable
- Support in processing vendor bills and employee reimbursements.
- Assist in tracking receivables and payables for timely settlements.
- Compliance & Documentation
- Help prepare data for GST, TDS, PF, and Professional Tax filings.
- Maintain statutory records and supporting documents.
- Organize invoices, agreements, challans, and compliance proofs for audit readiness.
- Payroll & HR Accounting
- Assist in salary processing and payroll data preparation.
- Maintain employee master data and payroll-related documentation.
Required Skills & Qualifications
- Bachelor’s degree in Commerce, Accounting, or Finance.
- 1–2 years of experience in accounting or bookkeeping.
- Basic knowledge of:
- Accounting principles
- GST & TDS fundamentals
- MS Excel & Word
- Experience with Zoho Books or ERP Next preferred.
- Strong attention to detail and accuracy.
Responsibilities
-
Ability to translate Wireframes and PSD Designs into functional web apps using HTML5, AngularJS, React , Node.js, and Mongo
-
Binding of UI elements to JavaScript object models
-
Creating RESTful services with Node.js
-
Architect scalable web architectures
-
Work in a cross-functional team to deliver a complete user experience
-
Create Unit and Integration tests to ensure the quality of code
-
Be responsive to change requests and feature requests
-
Write code that is cross-platform and cross-device compatible
-
Ability to wear many hats and learn new technologies quickly
● You need to be excited about the problem that we are trying to solve
● 4+ years of experience building applications in Native Android
(JAVA/Kotlin)
● Build pixel-perfect, buttery smooth UIs across both mobile platforms.
● Strong Js fundamentals - You should be able to contribute partially to
our existing React Native development as well
● Ability to give clarity and communicate well with the team, including
Product, Backend and Dev-Ops (if and when needed)
● Ability to use profiling tools well, getting to root causes of bugs fast
● Ability to pick and work on adjacent technologies if and when
required (Eg: If the best performance monitoring solution needs a
basic firebase setup, that should not be a blocker for you to go ahead
and do so)
● Maintain code and write automated tests to ensure the product is of
the highest quality.
● Reach out to the open-source community to encourage and help
implement mission-critical software fixes
● You need to be comfortable working in a remote environment (Good
internet connection and availability on phone is needed)
● Deep understanding of android architecture
● Understanding of inter app communication
● System design thinking
Good to have:
● Experience with React Native or similar Hybrid Frameworks
● Experience in Test Driven Development
● Ability to tell Product what creates better User Experience, ability to
tell backend what API responses will help the user get a faster load
time
● Inquisitiveness to understand the system as a whole, and not only be
stuck to your domain of expertise (Eg: Asking questions like why does
this particular response take so much time as compared to others,
and brainstorming with the backend engineer on how to improve on
it)
Perks:
● Competitive Salary
● Health insurance for you and your family
● Work timings - You are the master of your time. However, with great
freedom comes great responsibility. If you have committed
something to the team, we expect that you will give it your best to
make sure that commitment is done and is done on time
● Leave policy - Take a leave whenever for whatever reason you want.
No questions asked!
● Work remotely
- 3+ Years of designing and developing using AngularJS
- Writing JavaScript, TypeScript, CSS, and HTML.
- Knowledge of JavaScript MV-VM/MVC frameworks including Angular JS.
- Excellent project management skills.
- Proven experience implementing front-end and back-end JavaScript applications.
- Excellent communication skills.
- Critical thinker and good problem-solver.
Skills
- Good Hand on Angular and working with latest angular versions.
- Good communication skills.
- Critical thinker and good problem-solver
Job Description: As an Android Developer at [Company Name], you will be responsible for designing, developing, and maintaining Android applications. You will leverage your expertise in Java and Kotlin to create robust and user-friendly mobile solutions. Your role will involve working closely with cross-functional teams to deliver high-quality applications that meet our users' needs.
Key Responsibilities:
- Application Development: Design, develop, and maintain Android applications using Java and Kotlin.
- Code Quality: Write clean, maintainable, and efficient code, following best practices and coding standards.
- Collaborate: Work closely with product managers, UX/UI designers, and other developers to define and implement new features.
- Debugging and Testing: Identify, debug, and resolve technical issues and perform unit testing to ensure application quality.
- Performance Optimization: Optimize application performance and ensure scalability and reliability.
- Stay Updated: Keep up with the latest industry trends, technologies, and best practices in Android development.
- Documentation: Create and maintain documentation for code, development processes, and system architecture.
Required Skills and Qualifications:
- Android Development Experience: 4 years of hands-on experience in Android application development.
- Java Expertise: 4 years of experience with Java, including knowledge of Android SDK and core libraries.
- Kotlin Proficiency: 2 years of experience with Kotlin for Android development.
- Android Studio: Proficiency in using Android Studio and related development tools.
- APIs and Integration: Experience integrating with RESTful APIs and third-party libraries.
- UI/UX: Understanding of Android UI/UX design principles and guidelines.
- Problem-Solving: Strong analytical and problem-solving skills, with the ability to troubleshoot and resolve issues efficiently.
- Communication: Excellent verbal and written communication skills.
Core Responsibilities :
● Be able to create a pipeline of leads based on the target parameters set by the organization, conduct ongoing market research to identify opportunities and map prospects, identify decision makers and effectively reach-out to them.
● Identify business opportunities by prospecting / evaluating contactee’s position in the industry; researching and analyzing sales options.
● Learn how Sigma Infosolutions works from the ground up and build the foundation for your career with us;
● Be the first point of contact for the company, responsible for developing prospects
● Identify key players, researching and obtaining business requirements, and presenting solutions to begin sales cycle
● Profile strategic accounts identifying key individuals, researching and obtaining business requirements and presenting solutions to start the sales cycle
● Set appointments for Sigma Infosolutions sales team when a lead reaches a qualified stage leading to hand-off to sales teams
● Research your target companies and prepare executive summaries to turn your Sales Executive into a guru ahead of their calls;
● Drive attendance for webinars and live seminars, set meetings for conferences
● Collaborate with sales and marketing team members on strategic sales approach
● Ensure successful follow through of sales cycle by maintaining accurate activity and lead qualification information in CRM application
● Good understanding of tools and processes for market research and lead generation through Email Campaigns, LinkedIn, Cold calling etc.
● Follows up and maintains relationships with new leads and existing potentials by providing support, information, and guidance; researching and recommending new opportunities.
● Collate, Manage and generate report day-to-day data related to prospects,
opportunities, proposals, etc. using formats and tools prescribed by the team.
● Market Company’s posts on Social Media Platforms & Competition research about the services being offered by the company
● Experience in IT services sales for the International Market with preference to USA
● He/She should be highly self-motivated, target driven and able to work independently
Requirements / Skills / Need to have:
● 6+ years of successful experience in telemarketing, preferably in IT solutions / services (Candidates with experience in either ecommerce / fintech solutions will be preferred)
● Exceptional communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic phone presence
● Demonstrated success in prospecting through Sales Navigator - LinkedIn, Personalised emails, Emailer Campaigns
● Highly organized with good time management skills.
● Strong attention to detail and Great active-listening skills.
● Ability to maintain a positive attitude in the face of rejection or criticism.
● Experience collaborating with internal and cross-functional teams.
● Extremely self-motivated with a diligent work ethic
● Great number sense and mathematical ability.
● Strong desire and ability to move up within the sales vertical of the organization
● High level of integrity and strong commitment to building a successful company
● Ability to work independently as well as part of a team in a fast-paced environment
● Adept computer skills including proficiency with Microsoft Office
● Experience with CRM applications like ZOHO, Hubspot or Salesforce
● Bachelor’s degree strongly preferred, high school diploma or equivalent required
● Aptitude to manage numerous requests and time demands concurrently, while achieving production goals from assigned territory or set of accounts
● Promotes a strong sense of urgency for reaching goals and key deliverables. Acts without being told what to do. Brings new ideas to the company
● Contributes fully to the team effort and plays an integral part in the smooth running of teams without necessarily taking the lead
● Drive, Grit, Team Oriented: strong desire to compete and win
● BA/BS/MBA degree or relevant experience
● Experience in planning, call control, opportunity qualification, account development
● Excellent telephone presence with demonstrated skills including the ability to engage in meaningful conversations
● Must be an excellent problem-solver and willing to collaborate in an exceedingly competitive environment
Requirement:
- 5+ years of experience in Quality Assurance
- Knowledge of Casino Gaming Domain
- Experience in Kiosk Application testing
- Experience in Assets Testing
- Configuration of Screens, Promotions and Drawings
- Experience in Azure DevOps bug tracking tool
- Experience of regression testing, integration testing.
- Debugging skills
- Good communication skills and ability to interact with clients.
- Good problem solving skills.
- Bug raising and retesting.
We are looking for a highly motivated and skilled Lead Backend Developer who can understand both the engineering and business context in a technical ecosystem and manage the software development life cycle, from planning and prioritizing to testing and release. If you have hands-on experience developing large scale web applications in Java with spring, hibernate frameworks and are ready to lead a team of developers, we'd like to meet you.
Requirements
- 5+ years of software development experience including 4+ years of deep, hands on experience in building highly scalable web-based backend applications using Java and Spring ecosystem
- BE/BTech in Computer Science or a related field or equivalent practical experience
- Great problem-solving skills with solid data structures and algorithms knowledge
- Has extensively used the Spring ecosystem – Spring Boot, REST API Development, ORM tools like Hibernate
- Excellent knowledge of Relational Databases, SQL and ORM technologies (JPA2, Hibernate)
- Profound insight of Java and JEE internals (Class loading, Multi-Threading, Memory Management, Transaction management etc)
- Experience of coaching and mentoring junior developers with good delegation and time-management skills
- Implemented CI/CD in any of the projects done
- Strong understanding of Agile and Lean software development processes and practices
- Excellent knowledge and hands-on experience of Elastic Search
- Has designed relational databases; conversant with SQL
- Knowledge of Jenkins/ Docker and Devops
- Knowledge of Redis or similar technology
- Worked with some or all of these AWS services: EC2; lambda; SQS/SNS; Elastic Search, Transcoder
- Understanding and experience of building services and applications using principles of service-oriented architecture, preferable using REST or SOAP
- Contributed in the creation of end-to-end automation tests (functional or non-functional)
- Worked with WebSocket, Push notifications etc
Desired Skills
- Experience in ELK stack
- Knowledge of Video tools like FFMPEG, Wowza / Node Media Streaming
- Understanding of different video formats, streaming, CDN etc
- Understanding of Machine Learning Models, Pipelines etc









