✅ Key Responsibilities:
Lead and supervise the service team during daily operations
Ensure smooth service flow and adherence to brand standards
Take and serve orders while recommending food & beverage pairings
Handle guest inquiries, complaints, and feedback with professionalism
Coordinate with kitchen and bar teams for seamless operations
Manage billing and cashiering procedures accurately
Maintain cleanliness and organization in both FOH and BOH areas
Conduct pre-shift briefings and assist in staff training and mentoring
Support inventory checks and assist in controlling operational costs
🛠️ Mandatory Skills & Requirements:
4 years of F&B experience, preferably in hotels or fine dining
Strong guest handling and complaint resolution skills
Sound knowledge of food, beverages, and service standards
POS handling and basic cashiering knowledge
Team leadership and staff coordination capabilities
Attention to hygiene, safety, and grooming standards
Good communication skills in English and local language
Flexibility to work in shifts and during peak hours
🌟 Bonus Points For:
Prior experience as Captain or Senior Captain in reputed hotels
Exposure to banquet operations or events
Shubham Vishwakarma
Full Stack Developer - Averlon
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon