IT Sales Executive

Job Title: Business Development Executive – AI Consulting SalesLocation: Hyderabad (Work from Office)

Experience: 3 – 5 Years

Our client is a forward-thinking AI consulting firm dedicated to solving complex business challenges through cutting-edge Artificial Intelligence solutions. They partner with enterprises to identify opportunities, design strategies, and deliver measurable outcomes through AI-led transformation.

About the RoleWe are looking for a dynamic Business Development Executive – AI Consulting Sales to join our growing Hyderabad team. The ideal candidate will identify business opportunities, build strong client relationships, and manage the end-to-end sales cycle for our AI consulting services. The role requires someone who can confidently engage with clients at a strategic level while possessing a solid understanding of AI concepts and consulting frameworks.

Responsibilities:Proactively identify prospective clients and understand business needs, challenges, and AI consulting opportunities.

• Map client pain points to AI consulting capabilities and service offerings.
• Own the complete sales cycle from prospecting, pitching, proposal development, negotiation, to closure.
• Act as the Single Point of Contact (SPOC) for client requirements, ensuring seamless communication.
• Build and maintain long-term relationships with key stakeholders and decision-makers.
• Collaborate with technical and delivery teams to develop tailored solutions and compelling proposals.
• Stay updated on AI trends, industry use cases, and the competitive landscape.
• Maintain accurate sales pipeline, CRM records, and client interactions.
• Achieve assigned revenue targets and business development KPIs.

Requirements: 3 – 5 years of B2B consulting sales experience.

• Proven track record of selling consulting services (not product sales).
• Working knowledge of Artificial Intelligence, Machine Learning, or related technologies.
• Ability to engage in technical discussions and understand AI terminology.
• Strong communication, presentation, negotiation, and relationship management skills.
• Self-motivated, target-driven, and capable of working independently.
• Experience managing complete B2B sales cycles.
• Bachelor's degree in Business, Technology, or a related field (MBA preferred).

• Good to HaveExperience in AI, Data, or Technology Consulting firms.
• Exposure to enterprise accounts and C-suite stakeholder management.
• Understanding of AI project scoping, consulting engagements, and delivery models. 

Company & Team Overview

Planview's mission is to build the digital future of connected work — empowering business, technology, and transformation leaders to accelerate the achievement of the project and product initiatives that matter most. As the leading end-to-end platform for Strategic Portfolio Management (SPM) and Software Product Delivery, Planview's AI-powered solutions give leaders the strategic foresight to prioritize with precision, accelerate value delivery, and adapt with confidence.

Headquarters in Austin, Texas, with over 1,500 employees worldwide, Planview serves more than 3,000 customers and 3.1 million users globally, including 45 of the Fortune 100.

The Support Operations team is at the heart of Planview's customer experience, ensuring that enterprises around the world get the most value from Planview's industry-leading platform. As Planview expands its AI-first portfolio through continued innovation and acquisition, the Support Operations team plays a critical role in delivering consistent, high-quality technical assistance across a growing suite of solutions.

Role Summary

Technical Support Engineer I provides first-level technical support for Planview KeyedIn (enterprise PPM) Customer Care customers and internal employees, serving as the primary point of contact for a defined set of accounts and cases. In this role, you will independently resolve standard cases across user and license administration, project and resource management, reporting, data operations, and integration workflows, while investigating root causes and documenting durable solutions.

You will escalate complex or defect cases appropriately — acting as a liaison between customers and the Development and Cloud Operations teams — and guide customers on the product's proper use and best practices. As you grow, you will take on increasingly complex problems end-to-end and mentor Associate Technical Support Engineers, contributing to a high-performing, collaborative team. Success is measured by case resolution quality, SLA performance, customer satisfaction, and case hygiene.

Key Responsibilities

Customer Support & Case Management

•   Act as the first point of contact for KeyedIn Customer Care customers seeking technical assistance, providing troubleshooting and support via the ticketing system, email, and web-based tools.

•   Accurately log all customer cases, interactions, and resolutions in the case management system (Salesforce).

•   Take a hands-on approach, managing issues from initial contact through final resolution and follow-up, and maintaining full accountability throughout the support lifecycle.

•   Prioritize cases according to severity and SLA commitments, ensuring timely and accurate responses.

•   Maintain case hygiene — accurate status, ownership, and next action — with no-silent-case discipline.

Technical Troubleshooting & Resolution

•   Handle standard KeyedIn administration and configuration requests — support-portal accounts, licence-count updates, user provisioning and termination, login-group publishing, and access/login issues.

•   Resolve standard reporting, widget, dashboard, and how-to cases; assist with routine data export and data-load requests.

•   Investigate root causes, guide customers through corrective steps, and document solutions in the Customer Success Center knowledge base.

•   Escalate complex or defect cases to higher-level engineers or Development with clear reproduction steps and environment details; route Cloud Operations and Development-owned work to the correct team without owning it.

•   Follow the team's call-escalation discipline — move prolonged email threads to a call at the defined threshold to speed resolution.

Product Knowledge & Continuous Improvement

•   Stay current on KeyedIn releases, feature changes, known issues, and system updates.

•   Advise customers on the product's proper use, best practices, and configuration guidance.

•   Contribute to technical notes and knowledge base articles in the Customer Success Center.

•   Collect and communicate customer feedback, recurring issues, and product-quality insights to improve product quality and support processes.

Collaboration & Mentoring

•   Mentor Associate Technical Support Engineers, sharing knowledge and best practices.

•   Build relationships with cross-functional teams including Engineering, Development, Cloud Operations, Product, and Customer value advisor.

•   Function independently as well as part of a cross-functional global team.

•   As needed, participate in on-call or skeleton crew rotation.

Required Qualifications

•   1–3 years of experience in technical support, software support, IT support, or a closely related customer-facing role.

•   Demonstrated ability to independently troubleshoot and resolve technical issues in enterprise software or SaaS environments.

•   Strong written and verbal communication skills in English; ability to explain technical concepts clearly to both technical and non-technical audiences.

•   Experience using ticketing or case management systems (e.g., Salesforce, Jira, Zendesk, or similar).

•   Solid diagnostic and problem-solving skills with a systematic, analytical approach.

•   Proven ability to manage multiple cases simultaneously while maintaining attention to detail and meeting SLA commitments.

•   Ability to work independently and as part of a cross-functional global team.

•   Experience using ticketing or case management systems (e.g., Salesforce, Jira, Zendesk, Dynamics 365, or similar).

Preferred Qualifications

•   Bachelor’s degree in computer science, Information Technology, Engineering, or a related field, or equivalent practical experience.

•   Familiarity with SaaS application support models and multi-tenant environments.

•   Experience with enterprise databases and SQL querying (SQL Server, Oracle, PostgreSQL, or MySQL).

•   Exposure to REST or SOAP APIs and tools such as Postman or cURL.

•   Practical familiarity with PPM concepts — projects, resources, timesheets, dashboards, reporting/widgets, and custom entities.

•   Understanding of identity and access management concepts (SSO, OAuth, RBAC, SAML).

•   Knowledge of the Planview product ecosystem, particularly KeyedIn or other PPM solutions.

•   Relevant technology certifications (Microsoft, AWS, ITIL, or similar).

Knowledge, Skills & Abilities

•   Willing to accept and adapt to change, showing flexibility and recovering relatively quickly from setbacks.

•   Actively participates in team meetings and seeks out collaboration opportunities without always waiting to be prompted.

•   Seeks feedback from colleagues and peers and integrates that feedback into their approach and work quality.

•   Displays a willingness to develop conflict-resolution skills and facilitate productive discussions with customers and colleagues.

•   Keeps a calm, professional demeanor across a variety of clients and personalities, even when others in the support process may not.

•   Self-motivated, detail-oriented, and organized, with the ability to begin prioritizing work independently.

•   A logical, process-oriented thinker who is positive, proactive, and innovative — a creative problem solver with exceptional customer service skills.

•   Committed to continuous learning, with intellectual curiosity to expand product and technical knowledge and the ability to learn new concepts quickly.

•   Comfortable engaging with AI-assisted tools to accelerate research, issue diagnosis, and knowledge base contributions.

Technical Skillset (Product-Specific)

Experience Required: 1–3 years.

Must Have

•   API — Experience with Postman or similar tools to test APIs, validate responses, and troubleshoot API failures; understanding of REST APIs, HTTP methods, status codes, and request/response flows for troubleshooting integrations.

•   SQL & Relational Databases — Ability to write basic to intermediate SQL queries to validate data, troubleshoot data issues, and understand database relationships.

•   Analytical & Communication Skills — Strong problem-solving ability with the capacity to translate technical findings into clear, actionable guidance for non-technical stakeholders.

•   Application & Log Analysis — Application logs, error analysis, troubleshooting, and root cause identification.

•   Salesforce & Jira — Working knowledge of Salesforce for case management and Jira for defect tracking and ticket management.

•   Web & SaaS Troubleshooting — Web-based applications, SaaS/cloud environments, browser Developer Tools, HTTP/HTTPS, and network troubleshooting.

•   Cloud & Networking — Basic understanding of cloud environments, DNS, SSL/TLS, firewalls, proxies, and connectivity issues.

•   Power BI (basic) — able to read dashboards and reports, understand how filters and slicers change results, and recognize whether a reporting issue is a data, refresh, or configuration problem.

Nice to Have

•   PPM Application Support — Practical familiarity with projects, resources, timesheets, dashboards, reporting/widgets, and custom entities.

•   Reporting & Data — Comfort with report/widget configuration concepts, filters, and data validation.

•   Data Loads & Exports — Ability to handle imports/exports, MS Project imports, and bulk field uploads.

•   Planview Product Familiarity — Any exposure to Planview's portfolio or release management product suite.

Key Responsibilities:

Manage end-to-end US IT recruitment operations

Monitor submissions, interviews, and placements

Coordinate with recruiters, account managers, and clients

Build and maintain vendor/client relationships

Track KPIs, team performance, and delivery metrics

Requirements:

5+ years of experience in US IT staffing

Strong understanding of W2, C2C, and 1099 hiring models

Proven team handling experience

Excellent communication and leadership skills

Manual Tester with Airlines Cargo domain experience

•       Experience: 5–12 Years

•       Locations: Chennai, Bangalore, Trivandrum, Cochin

•       Notice Period: Immediate to <30 days

Skillset and Responsibilities of Agile QA

Skillset:

• Experienced test analyst or consultant with 6-10 years of experience in software testing

• Robust knowledge and prior experience in Airline Cargo domain

• Prior work experience in Agile scrum or SAFe 

• Experience in requirement understanding and user story grooming 

• Ability to understand the functionality of the application under test

• Testing Tools: Microfocus ALM, JIRA, ReadyAPI, Enterprise Architect

• Prior experience in backend service testing with ReadyAPI or Postman, API debugging/root cause analysis

• Working knowledge of microservice architecture and cloud database

• Working knowledge of CI/CD pipeline (GIT etc)

• Working experience in defect management process and tools 

• Working knowledge or experience in automation tools (Cypress, Selenium) will be nice to have

 Responsibilities:

 • Define the functional and technical approach to the implementation of the tests

• Help estimate the scope and size of the testing effort for each user story/product backlog within the PI Planning

• Analyze user stories and design/develop Test Models and Test cases

• Review test model and test cases with BA / Product Owner

• Develop backend test suites in readyAPI for user story testing 

• Identify frontend regression test cases and handover to TA team for automation

• Develop and maintain automated test suites for microservices 

• Execute automated backend regression test suites in pipeline for iterations and PROD releases

• Analyze of test results, defect logging and retest

• Work closely with developers to assess and advise on testability

• Test throughout the sprint

• Work collaboratively and productively with the product owner /Business owner and the customer to form acceptance criteria, Help to define definition of done (DoD)

• Present tested feature within iteration reviews and system demos 

• Attend and actively participate in PI Plannings  

• Participate all sprint planning , pre- and post sprint release ceremonies

• Meet with developers and BAs for short hand-off demonstrations and share the iteration demos with the devs 

• Attend sprint retrospectives and ART retrospectives 

• Help in Determining and advising which tests should be automated at which layer

• Help the developers or the TA team in writing automated tests and analyze the results of the automated tests

Job Title: Java Full Stack Developer

Experience: 6+ Years

Locations: Bangalore, Mumbai, Pune, Gurgaon

Work Mode: Hybrid

Notice Period: Immediate Joiners Preferred / Candidates Who Have Completed Their Notice Period

About the Role

We are looking for a highly skilled and experienced Java Full Stack Developer with a strong command over backend technologies and modern frontend frameworks. The ideal candidate will have deep experience with Java, ReactJS, and DevOps tools like Jenkins, Docker, and basic Kubernetes knowledge. You’ll be contributing to complex software solutions across industries, collaborating with cross-functional teams, and deploying production-grade systems in a cloud-native, CI/CD-driven environment.

Key Responsibilities

• Design and develop scalable web applications using Java (Spring Boot) and ReactJS
• Collaborate with UX/UI designers and backend developers to implement robust, efficient front-end interfaces
• Develop and maintain CI/CD pipelines using Jenkins, ensuring high-quality software delivery
• Containerize applications using Docker and ensure smooth deployment and orchestration using Kubernetes (basic level)
• Write clean, modular, and testable code and participate in code reviews
• Troubleshoot and resolve performance, reliability, and functional issues in production
• Work in Agile teams and participate in daily stand-ups, sprint planning, and retrospective meetings
• Ensure all security, compliance, and performance standards are met in the development lifecycle

Mandatory Skills

• Backend: Java, Spring Boot
• Frontend: ReactJS
• DevOps Tools: Jenkins, Docker
• Containers & Orchestration: Basic knowledge of Kubernetes
• Strong understanding of RESTful services and APIs
• Familiarity with Git and version control workflows
• Good understanding of SDLC, Agile/Scrum methodologies

·      JavaScript, Typescript

·      Any UI Framework (web components) - primarily React.js

·      Rxjs

·      State Management frameworks - redux

·      Design Patterns

·      Jest / WTR for testing

·      Playwright, cypress - functional tests (good to have)

Job description

About Us:

We are a leading organization that specializes in providing professional training in specific ERP tools with primary focus in SAP tailored for application across diverse industries. We empower individuals and businesses to thrive in the digital era through comprehensive and practical training programs.

Key Responsibilities:

1. Content Creation:

- Develop high-quality and engaging content for various digital platforms, including blog posts, articles, ebooks, and social media posts.

- Collaborate with subject matter experts to create educational content that aligns with the needs of our target audience.

2. Digital Campaign Management:

- Plan, execute, and optimize digital marketing campaigns across platforms such as Google Ads, social media, and email to drive awareness and lead generation.

- Monitor campaign performance, analyze data, and provide actionable insights for continuous improvement.

3. SEO Strategy:

- Implement SEO best practices to enhance the visibility of our training programs in search engine results.

- Conduct keyword research and optimize website content for search engines.

4. Social Media Management:

- Manage and grow our social media presence by creating and curating content, fostering community engagement, and driving conversations relevant to our industry.

5. Email Marketing:

- Develop and execute email marketing campaigns to nurture leads, promote events, and share valuable content.

- Segment and target audiences to maximize the impact of email communications.

6. Collaboration and Cross-functional Communication:

- Collaborate with internal teams, including Sales and Product Development, to align marketing efforts with business goals.

- Stay updated on industry trends and competitors to ensure our marketing strategies remain innovative and effective.

Qualifications and Experience:

- Proven experience in digital marketing, with a focus on content creation and strategy.

- Familiarity with digital tools and technologies relevant to the training industry.

- Strong writing and editing skills with the ability to create engaging and informative content.

- Proficiency in SEO, social media management, and email marketing platforms.

- Analytical mindset with the ability to interpret data and make data-driven decisions.

- Excellent communication and collaboration skills.

Expected Start Date: 01/03/2024

Job Types: Full-time, Permanent

Salary: ₹8,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Required)
• Digital marketing: 1 year (Required)

Ability to Commute:

• Kolkata, West Bengal (Required)

Ability to Relocate:

• Kolkata, West Bengal: Relocate before starting work (Required

Amagi is a SaaS platform that lets every content owner deliver their content to consumers anytime, anywhere, to any device. Amagi helps bring entertainment to hundreds of millions of consumers leading the transformation in media consumption. We believe in a connected ecosystem bringing content owners, distribution platforms, consumers and advertisers together to create great experiences.

Amagi grew by 136% last year and is on its way to double itself again this year. The market leader in FAST (Free Ad-supported Streaming TV), it delivers more than 500 media brands to 1500+ end points and is growing exponentially.

At Amagi, our Billing Platform is key to our continued growth. The success of our products is dependent on the success of our billing platform and its ability to provide scalable, reliable and intuitive experiences to our customers, partners and internal stakeholders.

We are looking for an Engineering Manager to help us lead the efforts of building our billing platform and related process automation solutions. The ideal candidate would be responsible for the successful delivery of a scalable and flexible billing platform and workflows related to accounts receivable and accounts payable.

Role reporting into: Engineering Director - Enterprise Platforms

Individuals reporting into this role: Senior Architect, Staff Software Engineer, Software Tech Lead, Senior Software Engineer

Location: Bangalore, India

Key responsibilities include (but are not limited to):

• Lead the core Engineering activities in an Agile model
• Participate in the overall design and development discussions
• Work closely with the Product Management team to establish product and engineering roadmaps.
• Provide architectural and technical guidance to the team and ensure they follow sound engineering practices
• Demonstrate accountability towards intended business outcomes, by working with product management and other functional teams.
• Lead the billing, account receivables and account payables automation and workflows implementation.

Person Specification:

• 10+ years of overall SDLC experience with 6+ years of experience managing cloud application/platform engineering teams.
• Hands-on with at least of one cloud of the platforms, AWS or GCP
• Experience developing the usage/subscription based billing for SaaS products.
• Exposure to design and development of microservices optimized for scalability and speed
• Experience developing the horizontally scalable distributed systems, streaming data pipelines
• Hands-on experience of implementation of highly available, low latency and robust cloud services.
• Experience with both SQL and NoSQL technologies
• Knowledge of finance processes
• Strong in CS fundamentals (object oriented analysis, data structures, algorithms)
• Salesforce sales and revenue cloud knowledge
• NetSuite, Salesforce, Freshdesk integration experience
• Working experience with any of the enterprise cloud platforms or applications.

About Eventible

Eventible.com is the world's first event marketing & review platform. Think of a TripAdvisor or a GlassDoor but built for business events.

Our mission is to bring transparency to the global events industry and bring the authentic voice of event attendees to the forefront - our unique scoring algorithm ranks business events for a given category and we send then send out personalized recommendations to our community matching them with more events to attend.

Currently we want to grow fast and build a great culture & team!

Job Description

We’re seeking a Senior Full Stack Developer (RoR + React JS) who can take on the ownership of the entire website development . Primary responsibilities would be:

1. You will be leading an entire team of developers for a start up.

2. Writing high-quality code, and designing/architecting systems of varying complexity and scope.

3. Ensure that functional requirements are correctly interpreted and translated into clear and robust code.

4. Collaborate and communicate with dev team members regarding -design status, project progress, and issue resolution.

5. Ensure that the new code is written and conforms to existing guidelines and quality practices.

6. To meet tight deadlines and adapt to changing priorities.

7. Work in a fast-paced environment and make pragmatic engineering decisions in a short amount of time.

Requirements

1. Total of 5+ years experience

2. Ruby-on-Rails (RoR) for APIs

3. React JS

4. HTML/CSS/JS knowledge

5. Any RDBMS knowledge

Optional

1. Docker / Docker compose

2. PostGRESQL Database