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Senior Software Professional - CRM, LMS & LOS Automation
Senior Software Professional - CRM, LMS & LOS Automation
Rupee4u's logo

Senior Software Professional - CRM, LMS & LOS Automation

Manik Arora's profile picture
Posted by Manik Arora
2 - 5 yrs
₹9L - ₹12L / yr
Pune
Skills
Software Development
Customer Relationship Management (CRM)
Loan origination
API

Role Summary

We are looking for a hands-on technology professional to build and maintain our in-house lending technology stack, including CRM, Loan Management System (LMS), Loan Origination System (LOS), reporting dashboards, and API-based integrations. The role will also involve identifying and implementing AI-led automation to streamline lending operations, reduce manual intervention, improve efficiency, and support business growth.

Key Responsibilities

  • Design, develop, and maintain internal CRM software for lending operations.
  • Build and manage LMS and LOS modules for end-to-end loan processing, servicing, and reporting.
  • Develop automated workflows for lead capture, application processing, underwriting, disbursal, repayment tracking, collections, and customer communication.
  • Integrate third-party APIs such as KYC, PAN, Aadhaar, bank statement analysis, bureau checks, e-sign, payment gateways, SMS, WhatsApp, email, and account verification systems.
  • Create MIS, dashboards, and reports for management, operations, risk, and collections teams.
  • Work closely with business teams to understand process gaps and convert them into scalable technology solutions.
  • Ensure system reliability, data accuracy, user access control, audit trails, and information security.
  • Implement AI/ML tools where relevant for automation such as document extraction, customer segmentation, fraud detection, risk triggers, collection prioritization, chatbots, and workflow intelligence.
  • Maintain documentation, source control, change logs, and development standards.
  • Coordinate with external vendors, developers, and internal stakeholders where required.
  • Provide technical support, bug fixing, updates, and continuous system improvement.

Required Skills and Experience

  • Strong experience in software development, product development, or fintech technology.
  • Hands-on knowledge of CRM, LMS, LOS, and workflow automation.
  • Experience with API integrations and system architecture.
  • Strong understanding of databases, reporting systems, and process automation.
  • Working knowledge of AI tools, automation frameworks, and data-driven systems.
  • Ability to independently build, manage, and maintain business-critical software.
  • Good problem-solving skills and comfort working in a fast-paced NBFC environment.

Technical Knowledge Preferred

  • Backend: Node.js / Python / Java / .NET
  • Frontend: React / Angular / Vue
  • Database: MySQL / PostgreSQL / MongoDB
  • Cloud/Hosting: AWS / Azure / GCP
  • Tools: Git, CI/CD, REST APIs, webhooks, OCR/document automation, BI dashboards

Exposure to lending platforms, fintech systems, or NBFC


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About Rupee4u

Founded :
2025
Type :
Services
Size :
20-100
Stage :
Profitable

About

Rupee4u
Read more

Company social profiles

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