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Senior Software Professional - CRM, LMS & LOS Automation
Senior Software Professional - CRM, LMS & LOS Automation

Senior Software Professional - CRM, LMS & LOS Automation at Rupee4u · Pune · 2 - 5 years · ₹9L - ₹12L / yr · Profitable · Posted 18 Jun 2026

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Senior Software Professional - CRM, LMS & LOS Automation

Manik Arora's profile picture
Posted by Manik Arora
2 - 5 yrs
₹9L - ₹12L / yr
Pune
Skills
Software Development
Customer Relationship Management (CRM)
Loan origination
API

Role Summary

We are looking for a hands-on technology professional to build and maintain our in-house lending technology stack, including CRM, Loan Management System (LMS), Loan Origination System (LOS), reporting dashboards, and API-based integrations. The role will also involve identifying and implementing AI-led automation to streamline lending operations, reduce manual intervention, improve efficiency, and support business growth.

Key Responsibilities

  • Design, develop, and maintain internal CRM software for lending operations.
  • Build and manage LMS and LOS modules for end-to-end loan processing, servicing, and reporting.
  • Develop automated workflows for lead capture, application processing, underwriting, disbursal, repayment tracking, collections, and customer communication.
  • Integrate third-party APIs such as KYC, PAN, Aadhaar, bank statement analysis, bureau checks, e-sign, payment gateways, SMS, WhatsApp, email, and account verification systems.
  • Create MIS, dashboards, and reports for management, operations, risk, and collections teams.
  • Work closely with business teams to understand process gaps and convert them into scalable technology solutions.
  • Ensure system reliability, data accuracy, user access control, audit trails, and information security.
  • Implement AI/ML tools where relevant for automation such as document extraction, customer segmentation, fraud detection, risk triggers, collection prioritization, chatbots, and workflow intelligence.
  • Maintain documentation, source control, change logs, and development standards.
  • Coordinate with external vendors, developers, and internal stakeholders where required.
  • Provide technical support, bug fixing, updates, and continuous system improvement.

Required Skills and Experience

  • Strong experience in software development, product development, or fintech technology.
  • Hands-on knowledge of CRM, LMS, LOS, and workflow automation.
  • Experience with API integrations and system architecture.
  • Strong understanding of databases, reporting systems, and process automation.
  • Working knowledge of AI tools, automation frameworks, and data-driven systems.
  • Ability to independently build, manage, and maintain business-critical software.
  • Good problem-solving skills and comfort working in a fast-paced NBFC environment.

Technical Knowledge Preferred

  • Backend: Node.js / Python / Java / .NET
  • Frontend: React / Angular / Vue
  • Database: MySQL / PostgreSQL / MongoDB
  • Cloud/Hosting: AWS / Azure / GCP
  • Tools: Git, CI/CD, REST APIs, webhooks, OCR/document automation, BI dashboards

Exposure to lending platforms, fintech systems, or NBFC


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About Rupee4u

Founded :
2025
Type :
Services
Size :
20-100
Stage :
Profitable

About

Rupee4u
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Practical knowledge of AI/GenAI technologies is important. Prior experience in the Indian FinTech/BFSI ecosystem will be strongly preferred.


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Mandatory

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AI / GenAI Skills

The candidate should have a practical understanding of the modern AI ecosystem and its application in software products.

Experience or knowledge in the following areas will be an advantage:

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  • Integration of AI capabilities into existing web applications


  • Reliability, security, privacy, cost, and hallucination considerations in production AI systems

Deep AI/ML research experience is not mandatory. The candidate should, however, be comfortable understanding and integrating modern AI capabilities into software products.


FinTech / BFSI Experience – Preferred

Prior experience working with FinTech, BFSI, lending, payments, banking, insurance, credit, or financial services products in India will be strongly preferred.

Experience in any of the following areas will be particularly valuable:

  • Digital lending / Loan Management Systems
  • Payments and payment gateways
  • Credit bureau and credit-score integrations
  • KYC / eKYC and identity verification
  • Account Aggregator ecosystem
  • UPI / NPCI integrations
  • Banking and NBFC integrations
  • Financial APIs and third-party FinTech platforms
  • RBI-related technology and compliance requirements
  • Data security and privacy requirements for financial applications

Leadership & Soft Skills

  • Proven ability to lead and mentor engineering teams.
  • Strong problem-solving, debugging, and analytical capabilities.
  • Ability to make sound technical and architectural decisions.
  • Strong ownership mindset with accountability for project delivery.
  • Ability to communicate technical concepts clearly to both technical and non-technical stakeholders.
  • Comfortable working in a fast-paced environment with multiple projects and priorities.
  • Ability to balance engineering quality with practical business and delivery requirements.
  • Strong documentation and communication skills.

What We’re Looking For

We are looking for a hands-on Technical Lead rather than a purely managerial profile.

The ideal candidate should be able to:

  • Understand business requirements and translate them into technical solutions.
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  • Guide and mentor engineering teams.
  • Review critical code and technical implementations.
  • Solve complex technical and production issues.
  • Make effective technology and architecture decisions.
  • Take ownership of delivering reliable products into production.


Mandatory Criteria

6+ years of software engineering experience with strong expertise in modern web technologies.

Strongly Preferred

  • Experience building or leading FinTech products in India.
  • Practical understanding of AI/GenAI technologies and their integration into modern software products.



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Culture

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Tracxn (Tracxn.com) is a Bangalore-based product company that provides a research and deal-sourcing platform for Venture Capital, Private Equity, Corp Dev, and professionals in the startup ecosystem.

We are a team of 800+ working professionals serving customers across the globe. Our clients include Funds such as Andreessen Horowitz, Matrix Partners, and GGV Capital, as well as Large Corporates such as Citi, Embraer & Ferrero.


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We work on an array of technologies, including but not limited to ReactJS, Next.js, Storybook, Webpack, Node, Mongo, AWS Lambda, Spring, Elastic Stack, MySQL, Kafka, Redis, Ansible, etc.

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This is a core part of the role, not a bonus. You will build a machine-readable knowledge base of the entire codebase — architecture, data models, service contracts, coding standards, decision history — so that AI agents working on code have the context to produce accurate, consistent output. You will build skills for code review, developer onboarding, and recurring engineering workflows. You will build a code review pipeline where agents do the first pass on every pull request. The knowledge base and the skills improve over time as the team grows and the product evolves. 

What We're Looking For 

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● Prior experience in fintech / NBFC / digital lending — mandatory

● Strong understanding of the full loan lifecycle — mandatory 

● You have used LLMs seriously as engineering tools and have strong opinions about what makes AI-assisted development produce good output versus mediocre output 

Bonus: Kubernetes / Kafka, AI/ML-driven underwriting, Account Aggregator framework, e-NACH / e-Sign / Video KYC integrations 

What Success Looks Like 

● scales with strong uptime, performance, and reliability

● Reconciliation runs cleanly — no financial discrepancies surface late ● A new engineer joins and is writing standard, correct code within their first week

● The credit team is never blocked on an engineering dependency 

● Engineering health metrics are tracked and visibly improving 

● AI agents are doing the structured first pass on code reviews, and the system gets smarter over time 

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company logo
Bengaluru (Bangalore)
9 - 15 yrs
₹40L - ₹55L / yr
skill iconNodeJS (Node.js)
skill iconReact.js
skill iconAmazon Web Services (AWS)

Lead Full-Stack Software Engineer (Node.js & React)

Location: Whitefield, Bengaluru, India (On-premise / In-office)

Experience: 10+ Years

Employment Type: Full-time, Permanent

About Us:

InnovXcare aims to play in an exciting space where advanced technologies and innovations

meet the need to provide improved access to quality care in India and beyond. We are an

early-stage startup aiming to tackle the challenges in the Imaging diagnostic reporting

industry through novel applications of Artificial Intelligence and Deep Learning. As a part of

this company, you will get a chance to work in a fast-paced environment with a team of

passionate and high-performing individuals who are looking to make an impact in the

healthcare space in India. We will look to you to own significant portions of our solution

development and be a part of solving some of the most challenging problems in healthcare

today.

The Role & Impact

As the Lead Full-Stack Software Engineer, you will be the core technical anchor of the company. You will bridge the gap between our state-of-the-art data science models and enterprise-grade production software. You will directly lead, mentor, and scale a high-performing 8-person software team team consisting of 7 software developers (in-house and full-time contractors), 6 AI/data scientists, 1 product designer, and 5 QA specialists.

This is a hands-on architecture and leadership role. You will own the system design, enforce engineering excellence, and build low-latency, highly available pipelines that handle real-time clinical workflows.

Core Responsibilities

  • System Architecture & Scaling: Design and scale robust, event-driven microservices using Node.js and high-performance user interfaces using React.js to support multi-modal AI clinical tools.
  • AI & Software Integration: Architect the data pipelines and APIs that wrap, serve, and orchestrate heavy AI models (voice-to-text transcription, NLP, and radiology reporting tools).
  • Real-Time Data Streaming: Implement secure, low-latency, full-duplex communication protocols (WebSockets, WebRTC) to stream live audio and heavy medical data feeds seamlessly between the client and backend.
  • Engineering Leadership: Manage, mentor, and inspire a hybrid team of 7 software developers and 5 QA engineers. Drive agile sprint planning, set high standards for clean code, and establish robust CI/CD pipelines.
  • Production Stability: Ensure high availability, data security (HIPAA/healthcare compliance standards), and performance monitoring for a product already live and actively used in market.
  • Cross-Functional Collaboration: Partner closely with the 6-member AI research team, design resources, and business stakeholders to translate complex clinical product requirements into technical roadmaps.

Required Technical Skills & Experience

  • 10+ years of professional software engineering experience, with at least 3+ years in a Tech Lead or Engineering Manager capacity within a fast-paced startup or high-growth tech environment.
  • Deep production-level mastery of Node.js (Express, NestJS, or similar) and React.js (including advanced state management like Redux, Context API, or Zustand).
  • Proven experience building event-driven architectures and handling asynchronous workloads using message brokers like RabbitMQ, Kafka, or AWS SQS/SNS.
  • Strong proficiency with real-time streaming tools, data processing, and protocol management (WebSockets, Socket.io).
  • Heavy experience with cloud infrastructure (AWS, GCP, or Azure), containerization (Docker, Kubernetes), and automated testing frameworks.
  • Solid understanding of database design, optimization, and scaling (SQL and NoSQL).

 

General Attributes

  • Exceptional communication and decision making skills.
  • Demonstrated ability to mentor teams and influence architecture direction.
  • High ownership mindset and ability to deliver against clear plans.
  • Strong adaptability and comfort operating in fast moving environments.

Preferred (Bonus) Qualifications

  • Prior experience in the Health-Tech / Med-Tech domain, specifically dealing with medical imaging systems, electronic health records (EHR), or healthcare compliance.
  • Familiarity with medical imaging/data standards or frontend medical web viewers (e.g., Cornerstone.js, OHIF Viewer, DICOM web protocols) is a massive plus.

What We Offer

  • Competitive Compensation: Highly attractive base salary aligned with top-tier Bengaluru tech standards.
  • High Autonomy: Direct influence over technical stack decisions, product architecture, and engineering culture.
  • Mission-Driven Work: The opportunity to build software that directly saves lives and transforms global healthcare via artificial intelligence.




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Shubham Vishwakarma

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