Rupee4u
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Role Summary
We are looking for a hands-on technology professional to build and maintain our in-house lending technology stack, including CRM, Loan Management System (LMS), Loan Origination System (LOS), reporting dashboards, and API-based integrations. The role will also involve identifying and implementing AI-led automation to streamline lending operations, reduce manual intervention, improve efficiency, and support business growth.
Key Responsibilities
- Design, develop, and maintain internal CRM software for lending operations.
- Build and manage LMS and LOS modules for end-to-end loan processing, servicing, and reporting.
- Develop automated workflows for lead capture, application processing, underwriting, disbursal, repayment tracking, collections, and customer communication.
- Integrate third-party APIs such as KYC, PAN, Aadhaar, bank statement analysis, bureau checks, e-sign, payment gateways, SMS, WhatsApp, email, and account verification systems.
- Create MIS, dashboards, and reports for management, operations, risk, and collections teams.
- Work closely with business teams to understand process gaps and convert them into scalable technology solutions.
- Ensure system reliability, data accuracy, user access control, audit trails, and information security.
- Implement AI/ML tools where relevant for automation such as document extraction, customer segmentation, fraud detection, risk triggers, collection prioritization, chatbots, and workflow intelligence.
- Maintain documentation, source control, change logs, and development standards.
- Coordinate with external vendors, developers, and internal stakeholders where required.
- Provide technical support, bug fixing, updates, and continuous system improvement.
Required Skills and Experience
- Strong experience in software development, product development, or fintech technology.
- Hands-on knowledge of CRM, LMS, LOS, and workflow automation.
- Experience with API integrations and system architecture.
- Strong understanding of databases, reporting systems, and process automation.
- Working knowledge of AI tools, automation frameworks, and data-driven systems.
- Ability to independently build, manage, and maintain business-critical software.
- Good problem-solving skills and comfort working in a fast-paced NBFC environment.
Technical Knowledge Preferred
- Backend: Node.js / Python / Java / .NET
- Frontend: React / Angular / Vue
- Database: MySQL / PostgreSQL / MongoDB
- Cloud/Hosting: AWS / Azure / GCP
- Tools: Git, CI/CD, REST APIs, webhooks, OCR/document automation, BI dashboards
Exposure to lending platforms, fintech systems, or NBFC
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