

Senior Software Engineer
Location: On-site, Panaji, Goa
About Joyful
Joyful is a leading AI-powered stakeholder communication management platform for voice of stakeholder analysis and contact center solutions. Our mission is to use AI to make all interactions between a company and its stakeholders joyful by removing friction. Joyful is a part of Germinait Solutions Pvt. Ltd.
Our Joyful modules, Engage and Listen, help businesses understand and manage stakeholder interactions across digital channels. We enable companies to provide exceptional customer experiences while maximizing the productivity and efficiency of their support teams, all through one seamless platform.
At Joyful, we're committed to fostering meaningful interactions between stakeholders and brands by providing actionable insights, personalized replies, and a joyful experience for customers, users, and employees alike.
The Opportunity
We’re seeking a Senior Software Engineer who thrives on solving complex problems, architecting scalable systems, and bringing innovative AI-powered features to life. You will work on a modern, cloud-native stack—leveraging serverless deployment, microservices, and AI/ML integrations to build resilient, high-performance solutions.
In addition to delivering high-quality code, you’ll contribute to Joyful’s Vibe Coding culture—our approach to writing code that’s clean, collaborative, and a joy to work with.
What You'll Do
- Backend & Cloud Development
- Design, develop, and maintain scalable microservices for Joyful’s Engage and Listen platforms
- Build serverless applications and functions (AWS Lambda, Azure Functions, or GCP Cloud Functions) for rapid, cost-effective deployments
- Implement robust APIs and data pipelines optimized for performance and reliability
- Ensure security, compliance, and data privacy in all backend services
- AI-Powered Solutions
- Integrate AI/ML models into production workflows to enhance automation, personalization, and analytics
- Collaborate with data scientists to operationalize AI models for real-time and batch processing
- Build features that leverage NLP, sentiment analysis, and predictive analytics for stakeholder communication insights
- Vibe Coding Culture
- Write clean, well-structured, and maintainable code that engineers enjoy working with
- Participate in pair programming, peer reviews, and collaborative debugging sessions
- Share best practices and mentor junior engineers to raise the technical bar across the team
- Help maintain a development atmosphere that’s positive, creative, and focused on continuous improvement
- DevOps & Deployment
- Work closely with DevOps teams to optimize serverless deployments, CI/CD pipelines, and automated testing
- Ensure observability, monitoring, and alerting systems are in place for all deployed services
- Contribute to cost optimization strategies for serverless architectures
- Collaboration & Problem-Solving
- Partner with product managers, architects, and designers to translate business requirements into technical solutions
- Participate in sprint planning, backlog refinement, and retrospectives
- Troubleshoot production issues and drive root cause analysis for lasting fixes
What You'll Need
- 3+ years of experience in software development, preferably in SaaS or AI-driven products
- Strong expertise in backend development using Java (Spring Boot), Node.js, or Python
- Experience with serverless architectures (AWS Lambda, Azure Functions, or GCP equivalents)
- Solid understanding of cloud services (AWS, Azure, or GCP) and microservices design patterns
- Hands-on experience integrating AI/ML models into applications
- Familiarity with NLP, speech-to-text, or sentiment analysis APIs is a plus
- Knowledge of relational and NoSQL databases (PostgreSQL, DynamoDB, MongoDB, etc.)
- Experience with CI/CD pipelines, automated testing, and monitoring tools
- Strong problem-solving skills and ability to work in fast-paced, collaborative environments
- Passion for clean, maintainable code and contributing to a healthy team culture
Why Join Joyful?
- Work on AI-powered solutions that transform how businesses connect with their stakeholders
- Be part of a team that embraces serverless-first development and modern cloud-native architectures
- Thrive in a Vibe Coding culture where great engineering meets great energy
- Collaborate with talented peers in a supportive, innovation-driven environment
- Enjoy professional growth opportunities in a fast-scaling company
- Work from our beautiful Goa office while building solutions used worldwide
At Joyful, we believe that combining AI innovation, scalable cloud design, and a joyful coding culture leads to exceptional products. If you’re passionate about building intelligent, high-performance systems while keeping the engineering vibe positive, we’d love to hear from you!

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Design
· Design a Service Platform that will serve a large scale of users
· Prepare design based on requirements and direction provided by product manager
· Research and consult with SMEs to ensure the design is most suitable to meet the requirements
· Present and explain design decisions and gain consensus within in the team
· Propose UI/UX design decisions that align with requirements and expectations
· Create any support documentation required for future design updates and validation
Develop
· Document development plan to implement requirements (Senior)
· Manage development project tasks and schedule (Senior)
· Establish development lifecycle model to suit the needs of the project (Senior)
· Build & configure the base platform based on Open Source solution
· Manage sprint cycle releases and track development progress
Quality
· Perform Quality Assurance before releasing new features
· Conduct Integration testing to ensure platform is stable
· Track any issues and ensure that defects are resolved in the next release
· Demonstrate new features at the end of the sprint
· Report the development progress weekly including any issues identified
Standards
· Use the following standards, methods and techniques
o SDLC including Waterfall, Agile & DevOps
o Project Management & Requirements Management
o Coding standards, Code review process & Code management
o Build, Test & Release Processes
o CI/CD Frameworks
Technology
· Use the following frameworks, technology & tools
o Java, PYTHON, Jquery, React, ,
o API, REST, DJango
o Docker,
o Git, Jenkins
o Linux
o MySQL,

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Qualification : 4 to 8 years of relevant experience in Core Java. Excellent coding skill in Java, Spring / Springboot, React, Javascript



