SAP ABAP Developer

Job Title: ServiceNow Analyst – CMDB and Discovery Specialist

Location: Gurgaon, Hybrid

Experience Required: 5+ Years

Job Type: [Full Time]

Job Summary:

We are seeking a highly skilled and experienced ServiceNow Analyst to join our team. The ideal candidate will be proficient in managing the Configuration Management Database (CMDB) within ServiceNow, with a strong background in ServiceNow Discovery and Service Mapping. This role involves identifying and resolving Discovery errors, ensuring the accuracy and integrity of the CMDB, and contributing to the overall efficiency of our IT service management processes.

This position is part of our ServiceNow ITOM (IT Operations Management) efforts, focused on Discovery, Service Mapping, and CMDB operations.

The ServiceNow CMDB and Discovery Administrator will be responsible for helping define, implement and integrate multiple discovery sources to support the configuration management database (CMDB).

Responsibilities:

CMDB Management:

• Maintain and manage the Configuration Management Database (CMDB) within ServiceNow.
• Ensure the accuracy and integrity of CMDB data, implementing best practices and standards.
• Regularly audit and reconcile CMDB data to maintain up-to-date and accurate information.

Discovery and Service Mapping:

• Work with support teams to ensure that the Discovery tool has the appropriate access and permissions to capture configuration information.
• Perform day-to-day administration of the ServiceNow Service Mapping/Discovery tool, including mapping additional defined business services into the tool and updating discovery configurations for deeper network penetration.
• Assist the CMDB Administrator with developing and maintaining the technical design of the ServiceNow CMDB to meet the current and anticipated scope and maintain CMDB integrity to effectively support other ITSM processes such as Incident Mgt., Change Mgt., and Asset Mgt.
• Implement data governance through identification rules and configuration of multiple discovery sources that populate the CMDB.
• Strong hands-on experience in optimizing discovery, tailoring patterns and development.
• Validating discovery results and troubleshooting as required.
• Assist the CMDB Administrator team with designing, deploying, and managing ServiceNow Service Mapping solutions for both on-premise and cloud resources, including schedules, credentials, and mid-servers.
• Define, create, and manage Service Mapping infrastructure, including patterns.
• Work with support teams to identify, investigate, and resolve Service Mapping issues, ensuring that Service Mapping is performing as expected.
• Assist in creating and maintaining Service Mapping-related documentation, aligning with other methods of populating the CMDB.

General/Admin:

• Assist with tasks related to implementing the ServiceNow application.
• Document procedures for the discovery, configuration management functions.
• Assist in developing, modifying, and configuring reports, dashboards, and outputs associated with the change, configuration, discovery, and mapping functions.

Qualifications:

1. Over 5+ years of working experience in ServiceNow
2. 3+ years' experience implementing, administering and optimizing ServiceNow Discovery and additional discovery tools
3. Solid understanding of Configuration Management practices and principles
4. Experience implementing ServiceNow Service Mapping
5. ITIL foundations certification preferred
6. Strong ability to effectively communicate (oral and written) with multiple levels of the organization (internally and externally)
7. Effectively working under accelerated deadlines and working independently to complete objectives
8. Experience working in a team-oriented, collaborative environment with good interpersonal skill
9. Ability to translate business requirements into technical specifications and design
10. Self-starter, positive attitude, and ability to problem-solve under minimal supervision
11. Intelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude
12. Ability to manage multiple simultaneous tasks within an open and interactive environment

Candidate should have experience in IT or Cyber Security Solutions Sales in India.

Key Responsibilities:

• Client Engagement & Retention:
• Regularly travel to meet with key accounts, build trust, and strengthen relationships.
• Serve as the primary point of contact for strategic clients.
• Resolve client issues promptly and effectively to maintain satisfaction and loyalty.
• Revenue Growth:
• Meet or exceed sales targets through strategic account management and upselling.
• Develop and execute plans to grow existing accounts and penetrate new verticals.
• Analyze account performance and identify new revenue streams.
• Business Development:
• Identify new sales opportunities through cold visits, networking, and referrals.
• Conduct market research to understand customer needs and industry trends.
• Collaborate with marketing and product teams to align strategies and drive campaigns.
• Reporting & Forecasting:
• Maintain accurate CRM records and provide weekly/monthly sales reports.
• Forecast sales pipeline and contribute to revenue planning.
• Team Collaboration:
• Work cross-functionally with operations, customer success, and product teams.
• Provide feedback to internal teams for continuous improvement of offerings.

JOB DESCRIPTION:

1) Understand client requirements and functionalities. 

2) Write well-designed, testable, efficient code. 

3) Responsible for solving complex technical issues. 

4) Ensure quality projects are delivered within defined timelines. 

5) Active involvement in client communication to understand functional requirements. 

6) Maintain high standards of quality for code, documentation and other deliverables. 

Required Skills 

1) Good experience in Angular's Latest Versions 

2) Hand on Node.JS./Express JS 

3) Database: MYSQL/MongoDB 

4) Experience in JavaScript, TypeScript. 

5)Good experience in HTML5, CSS3, JavaScript, Jquery 

6) Experience working in an Agile environment. 

7) Good communication skills.

Title: Sales Specialist
Experience: 1 - 2 years
Salary: 25-30k + Variables

Shift: US Shift (California Time)

Job Description:

We are currently seeking a motivated and experienced Sales Specialist to join our dynamic sales team. As a Sales Specialist, you will be responsible for driving sales and revenue growth by promoting our products/services and acquiring new customers. This is a full-time position with a focus on sales and cold calling.

Responsibilities:

● Conduct outbound sales calls to potential customers and prospects.
● Meet or exceed sales targets on a consistent basis.
● Actively participate in sales meetings and training sessions.
● Maintain accurate records of sales activities, customer interactions, and follow-up activities.
● Collaborate with the sales team to develop effective sales strategies and achieve collective goals.
● Stay updated on industry trends, competitor activities, and market conditions.
● Provide exceptional customer service throughout the sales process.
● Proactively identify new sales opportunities and potential leads.
● Represent the company with professionalism and integrity.

Requirements:

● Minimum of 1-2 years of proven experience in sales, preferably in a similar role.
● Strong cold calling and prospecting skills.
● Excellent communication and interpersonal skills.
● Ability to work independently and as part of a team.
● Results-oriented mindset with a strong drive to meet and exceed targets.
● Knowledge of sales techniques and strategies.
● Familiarity with CRM software and sales tools.
● Ability to adapt to a fast-paced and dynamic work environment.
● Strong negotiation and closing skills.

SalaryandBenefits:
● Competitive salary ranging from 25,000 to 30,000 per month, depending on experience.
● Additional variable incentives based on performance.
● Standard work shifts from 6:30 pm to 3:30 am.
● Opportunities for professional growth and career development.

● Supportive and collaborative work environment.

If you meet the above requirements and are ready to take on this exciting opportunity, we would love to hear from you.

Mandate Skill - Angular , Unit Testing

Please note we are looking for immediate joiners

Designation Offered: Engineer CL 2 – I & II (Software Engineer / Lead Engineer)

UI/UX Developer Responsibilities:

• Design, build, and maintain highly reusable Angular, JavaScript, HTML and CSS code.

• Translate user behavior and research into actionable data.

• Design and create mockups and user journeys for a wide range of devices including mobile.

• Rapid development and testing methodology.

• Ability to clearly communicate research and design ideas to rest of the team and upper management.

• Ability to communicate with the backend to display data in the UI

• Ability to handle graph of different types, real time huge data display in the web page

Position Overview

Front-End UI/UX developer with the combined skillset of application design and web programming. Responsibilities will include converting the UI designs to actual code that will produce visual elements of the application. You will be working on the UI/UX technical implementation of the application functionality.

To be successful in this role, you should have very good experience on programming and interaction with the backend. The team develops web application, mobile based application, which need to display graph, data and image in real time. The candidate should able to display huge data in an efficient way.

Experience:

• A minimum of 4 years of relevant experience in a similar role

Qualification:

• Bachelor of Engineering (BTECH / BE) or Masters (MTECH / MS / MCA ) in Computer Science / Electronics / Information Science from reputed institutions

UI/UX Developer Requirements

• Proficiency with Angular, JSP, HTML, and CSS, bootstrap.

• Knowledge of Adobe Photoshop, Illustrator, Sketch or other Graphics designing tool

• Good understanding of client-side scripting and JavaScript frameworks like jquery, Node.js, React.js, Durandal framework.

• Proven work experience as a UI/UX developer or similar role.

• Team spirit, strong communication skills to collaborate with various stakeholders

• Good time-management skills

• Good programming knowledge on design and development of drag and drop activities, graph components and data tables with different options in tables.

Tools

Visual Studio, Adobe Photoshop

Front-end languages:

HTML 5, CSS3, jquery, JavaScript, Angular and bootstrap.

Additional skillset

• Proficient understanding of cross-browser compatibility issues and ways to work around them.

• Good knowledge on version control tools SVN (Check-in, check-out, branching-merging policies), automated build and release management tool is a plus.

• Strong communication skills (written, verbal), and interpersonal skills to be able to communicate effectively with all levels of staff and external clients.

• Strong analytical and problem-solving skills.

•  2 - 6 years of software development experience
•  Good grasp on programming fundamentals including OOP, Design Patterns and Data Structures
•  Excellent analytical, logical and problem-solving skills
• Software Development Engineer
• Good understanding of complexities involved in designing/developing large scale systems
• Strong system design skills
•  Experience in technologies like Elasticsearch, Redis, Kafka etc
• Good knowledge of relational and NoSQL databases
• Familiarity with common machine learning algorithms. In-depth knowledge is a plus
• Experience of working with big data technologies like Hadoop, Spark, Hive is a big plus
• Ability to understand business requirements and take ownership of the work
• Exhibit passion and enthusiasm for building and maintaining large scale platforms

We are looking for an Affiliate Marketing Manager who is going to manage the company’s affiliate program through all phases, including brainstorming, launch, maintaining, trafficking, marketing, reporting, optimization, and analysis.

He/she is responsible for identifying, evaluating, and recruiting new affiliates to increase program distribution and interfacing with internal marketing and other teams to develop and implement marketing strategies and support affiliate programs.

You’ll be launching, managing, and growing a world-class, global affiliate program that moves the needle for overall business growth and closely ties into the overall marketing strategy.

You will work with the wider digital marketing team and multiple stakeholders across the business to ensure consistent and effective affiliate strategies are developed, agreed and implemented across markets.

As the Affiliate Manager you will:

• Own, develop, and deliver an affiliate sales strategy to drive revenue growth and meet business targets
• Maintaining and developing affiliate marketing programs, recruiting new affiliate partners
• Reviewing affiliate contracts, nurturing relationships with external vendors, affiliates, and partners
• Monitoring affiliate practices; negotiating and evaluating affiliate advertising agreements; maintaining relationships with affiliates and partners
• Performing marketing research on potential affiliate partners
• Monitoring affiliates and enforcing company procedures around affiliate programs
• Regularly monitoring campaign performance
• Compiling and submitting campaign performance reports
• Providing monthly invoices to affiliate partners
• Handling the buying, renegotiation of rates, renewing or canceling media placements and other advertising programs
• Plan and execute the seasonal and general campaign, overall partner outreach, market positioning, and branding across all affiliates
• Manage the relationships with key affiliates, maximizing their promotion
• Manage the affiliate marketing platform (Partner Stack), ensuring adherence to performance and service level KPI's and ensuring full exploitation of platform tools and functionalities
• Provide in-depth reporting, analysis, and insight to relevant stakeholders, highlighting the story behind the actual and forecasted performance
• Creating campaign reports that show progress and return on investment

Required Qualifications:

• At least, 7 years of experience working with affiliate management platforms and networks. Experience with Partner Stack a plus
• Considerable affiliate marketing experience, ideally gained from a high-growth, online or multi-channel business in the American region and a track record of achieving results (meeting lead-gen, CPA, Revenue targets, Conversion KPIs, etc.)
• A strong digital marketing expert with experience developing and managing campaigns in at least one channel discipline (SEM, email, social, content marketing, etc.)
• Able to demonstrate strong analytics skills and experience with digital marketing analytics tools e.g., Google analytics, etc.
• Education – BA in Business, Marketing, Communications or related degree is a must, MBA or equivalent preferred
• Should have previous experience purchasing and negotiating pricing for various media, including email, banner, and Web pop-up advertisements
• Experience with affiliate marketing networks and search engine marketing is a must
• Knowledge in ad-serving technologies, experience in campaign management
• Experience in dealing with and presenting to multiple stakeholders effectively
• Organized with an ability to multi-task, prioritize and work to tight deadlines
• Excellent numeracy and analytical skills with the ability to process large amounts of data and information into concise recommendations and action for the affiliate campaigns