Senior Salesforce Developer at Genesys · Chennai, Hyderabad · 5 - 8 years · ₹10L - ₹30L / yr · Profitable · Posted 20 Jan 2022
Summary
Genesys is looking for an experienced Salesforce CPQ developer with strong experience in Salesforce CPQ, billing, and platform related technologies. This role is responsible for providing overall mentorship regarding strategies and techniques for the CPQ and billing product solutions. Will be working closely with Business and IT Go-To-Market team members to detail and ensure product solutions support business needs, follow strong best practice principles, use system resources efficiently and integrate cleanly with the UI and server components of Salesforce CPQ. The candidate is expected to have solid experience in implementing new Salesforce CPQ and billing solutions and migrating from legacy CPQ solutions to Salesforce CPQ & billing. The candidate will be customer focused, highly collaborative and constantly seek input to ensure success. The candidate should be ready to get their hands dirty and jump in and troubleshoot/modify CPQ configurations, write code/troubleshoot if necessary (Apex, Visualforce, Lightning Components, front end web technologies & data migration).
Responsibilities
- Technical design and implementation of Quote to Cash solutions using Salesforce CPQ and billing
- Create proof of concepts (POCs) and build prototypes quickly to evaluate the mapping of custom CPQ functionality to Salesforce CPQ
- Design technical solutions that span multiple Salesforce Clouds (Sales, Service, Marketing, Analytics, Social, Communities) that meet business requirements
- Be recognized as a technical & functional specialist in CPQ and Billing
- Optimization of solutions through an understanding of business needs and technology capabilities
- Pro-actively identify opportunities for automation, process & design improvements
- Serve as a solution technical lead to ensure deliverables for Salesforce.com projects are done in line with best practices and strategic platform direction
- Individual contributor with comprehensive knowledge of the Salesforce platform, including technical and functional capabilities; ability to execute on highly complex or specialized projects.
- Oversight of multiple vendors involved with Salesforce configuration and development work
- Participate in the development of best practices, strategies, and policies around data governance, including master data management, metadata management, data quality and data profiling
- Communicate and work effectively with cross functional teams including business teams, product teams, global IT Apps teams, consultants & vendors
- Document as-is and participate on code review. Present complex solutions options and benefits to key technical program stakeholders.
- Collaborate with Salesforce architect to ensure Salesforce development teams follow best practices when programming or documenting solutions.
- Maintain up-to-date knowledge of a broad range of emerging technology trends and identifies opportunities where technology might be deployed to deliver business improvements and competitive advantage.
Required Qualifications:
- Bachelor's degree required in Computer Science, Software Engineering, Technology, or in a related field
- 4 + years of Experience in solutioning and designing full stack solutions using Salesforce Platform
- 1 + years of Experience in solutioning and designing Salesforce CPQ and Billing solutions
- 1 + years of Experience in designing and developing solutions on Salesforce Lightning Platform
- 1 + full cycle implementations of Salesforce CPQ and billing solutions including ownership of technical solution design
- Extensive knowledge of product configuration, complex pricing rules & sequence, quote configurator plugins & Salesforce CPQ APIs
- Proficiency in various CPQ functionalities like perpetual and subscription-based licensing, seasonal licensing, amendments, extensions, co-terming and renewals
- Solid experience in data migration strategy, tools and processes to migrate data between custom CPQ and billing systems to Salesforce CPQ and billing
- Experience with quote document generation and integration with DocuSign
- Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
Preferred Qualifications:
- Salesforce Certified Administrator
- Salesforce Certified Sales Cloud Consultant and Salesforce Certified Service Cloud Consultant
- Salesforce Platform Developer Certifications
- Salesforce Certified CPQ Specialist
Covid-19
Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least December 31, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis.
About Genesys:
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit http://www.genesys.com/">www.genesys.com.
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Genesys
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Algoworks
www.algoworks.com
About the company
Algoworks is an award-winning artificial intelligence, engineering services and experience transformation firm with offices across the United States, Europe, South America and India. We bring together a global team of engineers, architects, designers, researchers and operators united by rigor, accountability and a commitment to delivering measurable results.
For over 20 years, Algoworks has partnered with Fortune 500 organizations across the Americas, Europe and Asia to define, build and run technology that drives meaningful business outcomes. Our work combines human-centered design, engineering excellence and AI-powered capabilities to solve complex challenges with clarity and precision. Innovation, particularly in the responsible application of AI, is embedded in how teams approach problem-solving and continuous improvement.
At Algoworks, growth is continuous and closely tied to impact. Teams collaborate across geographies and disciplines, strengthening outcomes through shared insight and collective expertise. The culture values transparency, open dialogue and an environment where every voice is heard and contribution is recognized.
Through collaboration, accountability and a focus on results, Algoworks operates at the intersection of technology and people, building not only advanced systems but strong global teams that elevate performance and create lasting impact.
Follow the video below to know about us! Clipchamp
Role overview
We are looking for an experienced Salesforce Technical Lead with 7–8 years of hands-on Salesforce development experience and proven leadership capabilities. The ideal candidate should be capable of leading a team, mentoring junior developers, acting as the technical anchor for projects and driving end-to-end delivery while working closely with US-based clients.
The candidate should possess excellent technical expertise across the Salesforce ecosystem, strong client-facing communication skills and experience translating business requirements into scalable technical solutions. Experience with Salesforce Agentforce and AI-powered Salesforce implementations is highly preferred.
Key responsibilities:
- Lead the design, development and implementation of Salesforce solutions across multiple projects.
- Act as the technical anchor for the team by providing architectural guidance, conducting code reviews and ensuring adherence to Salesforce best practices.
- Lead and mentor a team of Salesforce Developers and Consultants, providing technical guidance and grooming junior team members.
- Work directly with US-based clients to understand business requirements, conduct discovery sessions and translate functional requirements into technical designs.
- Participate in solution design discussions and recommend scalable, secure and maintainable Salesforce solutions.
- Break down requirements into technical tasks, allocate work to team members and ensure timely execution and delivery.
- Own end-to-end project execution, including effort estimation, sprint planning, risk identification, dependency management and release coordination.
- Ensure high-quality deliverables through design reviews, code reviews, testing support and adherence to development standards.
- Collaborate with Business Analysts, Project Managers, QA teams, Architects and stakeholders throughout the project lifecycle.
- Troubleshoot complex production issues and provide technical leadership during critical situations.
- Drive adoption of Salesforce best practices, DevOps processes and AI-driven capabilities using Agentforce.
- Support pre-sales activities by providing technical inputs, effort estimations and solution recommendations whenever required.
Required skills and competencies:
Salesforce platform
- Strong hands-on experience with:
- Apex
- Lightning Web Components (LWC)
- Aura Components
- Visualforce
- SOQL and SOSL
- Flows
- Batch Apex
- Queueable and Scheduled Apex
- Platform Events
- REST and SOAP APIs
- Integrations using Named Credentials and OAuth
- Custom Metadata Types
- Security and Sharing Model
- Governor Limits Optimization
Salesforce clouds
Strong implementation experience in:
- Sales Cloud
- Service Cloud
- Experience Cloud
Good to have
- Financial Services Cloud (FSC)
- Revenue Cloud
- Marketing Cloud
Agentforce and AI
- Good understanding of Salesforce Agentforce and Agentic AI capabilities.
- Hands-on implementation experience on at least one Agentforce project.
- Knowledge of Prompt Builder, AI-powered automation, Data Cloud integration and AI Agents is highly desirable.
Development and DevOps
- Git/GitHub
- CI/CD Pipelines
- Salesforce DX
- VS Code
- Deployment tools such as Copado, AutoRABIT, Gearset, or Jenkins
- Agile/Scrum methodology
Must have skills:
- 7–8 years of Salesforce development experience.
- Experience leading a team of Salesforce Developers.
- Proven ability to mentor and groom junior team members.
- Strong experience working with US-based clients in client-facing roles.
- Experience in requirement gathering, solution discussions, technical documentation and requirement translation.
- Experience in task planning, effort estimation, sprint planning and execution tracking.
- Ability to manage multiple priorities while ensuring successful project delivery.
- Excellent analytical, problem-solving and decision-making skills.
Certifications (Mandatory):
Candidates should possess multiple Salesforce certifications, including:
- Salesforce Certified Administrator
- Salesforce Platform Developer I (PD I)
- Salesforce Platform Developer II (PD II)
- Salesforce Sales Cloud Consultant
- Salesforce Service Cloud Consultant
- Salesforce Agentforce Certification (Specialist/Developer or equivalent)
Additional Salesforce certifications will be an added advantage.
Nice to have skills:
- Experience working in Agile environments.
- Exposure to enterprise-scale Salesforce implementations.
- Strong understanding of integration architecture and middleware platforms.
- Excellent stakeholder management and presentation skills.
- Self-driven, proactive and capable of independently driving technical discussions with customers.
Desired attributes:
- Excellent verbal and written communication skills.
- Strong leadership and mentoring capabilities.
- Client-first approach with exceptional stakeholder management skills.
- Strong ownership mindset with accountability for end-to-end delivery.
- Ability to work effectively in cross-functional and distributed teams.
- Excellent planning, prioritization and execution skills.
- Strong collaboration and conflict-resolution abilities.
Why join us?
- Opportunity to lead large-scale Salesforce transformation programs.
- Work directly with global clients and enterprise implementations.
- Exposure to cutting-edge Salesforce AI and Agentforce technologies.
- Collaborative, learning-focused work culture with opportunities for career growth and leadership.
Interview process
2 rounds of discussion.
About Copado
Copado is the leading DevOps platform for Salesforce, revolutionizing how the world's largest organizations achieve success in their Salesforce deployments. Our mission is to accelerate the Salesforce development lifecycle, support digital transformation, and deliver unparalleled value to our customers. We continuously innovate, ensuring our platform meets the evolving needs of Salesforce developers and operations professionals.
Job Summary
As a Sales Engineer for Copado, you will be responsible for educating customers during the sales cycle, including creating and delivering tailored software demos and architecture presentations.
Key Responsibilities
- Pre-sales support, collaborating with Account Executives on sales opportunities, Solution presentations and demonstrations, including answering technology-related inquiries
- Bid management & RFx responses: Support the completion of RFPs, RFIs, RFQs, and security questionnaires by providing accurate technical responses and solution documentation. Collaborate with internal teams to ensure high-quality submissions.
- Solution workshops, trials, and proofs of concept (POC): Lead technical workshops, product evaluations, and proof-of-concept engagements to validate solution fit and demonstrate business value. Guide customers through successful trial experiences.
- Solution design: Design high-level solution architectures and recommend best practices aligned with customer environments and objectives. Ensure proposed solutions are scalable, secure, and aligned with industry standards.
- Partner support: Provide technical guidance and product expertise to partners during customer engagements and joint sales opportunities. Support partner enablement through demonstrations and solution workshops.
- Marketing event support: Represent Copado at webinars, industry events, conferences, and customer workshops. Deliver product demonstrations and technical presentations to increase market awareness and customer engagement.
- Assist in sales strategy and building customer relationships: Contribute to account strategy by identifying customer challenges, technical opportunities, and growth potential. Build strong relationships with key stakeholders and serve as a trusted technical advisor throughout the sales process.
Requirements
- Minimum 3 years relevant business and technology experience
- Experience with implementing Salesforce and/or Salesforce Certification(s)
- Ability to lead technical presentations, engage the audience, and communicate value
- Demonstrated proficiency in business application design and technology
- Excellent written, verbal, and interpersonal skills
- Energetic self-starter with the ability to work independently
- Willingness to travel to industry events and onsite customer meetings
Qualifications & Experience
- Experience working with Copado
- Technical experience with building solutions on the Salesforce platform
- DevOps experience in the Salesforce space or with other technology stacks
- Prior experience in software pre-sales, consulting, or development
- Experience with the SDLC and Release Management
- Prior experience with data integration projects and data privacy requirements
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon