Senior Salesforce Developer at Genesys · Chennai, Hyderabad · 5 - 8 years · ₹10L - ₹30L / yr · Profitable · Posted 20 Jan 2022
Summary
Genesys is looking for an experienced Salesforce CPQ developer with strong experience in Salesforce CPQ, billing, and platform related technologies. This role is responsible for providing overall mentorship regarding strategies and techniques for the CPQ and billing product solutions. Will be working closely with Business and IT Go-To-Market team members to detail and ensure product solutions support business needs, follow strong best practice principles, use system resources efficiently and integrate cleanly with the UI and server components of Salesforce CPQ. The candidate is expected to have solid experience in implementing new Salesforce CPQ and billing solutions and migrating from legacy CPQ solutions to Salesforce CPQ & billing. The candidate will be customer focused, highly collaborative and constantly seek input to ensure success. The candidate should be ready to get their hands dirty and jump in and troubleshoot/modify CPQ configurations, write code/troubleshoot if necessary (Apex, Visualforce, Lightning Components, front end web technologies & data migration).
Responsibilities
- Technical design and implementation of Quote to Cash solutions using Salesforce CPQ and billing
- Create proof of concepts (POCs) and build prototypes quickly to evaluate the mapping of custom CPQ functionality to Salesforce CPQ
- Design technical solutions that span multiple Salesforce Clouds (Sales, Service, Marketing, Analytics, Social, Communities) that meet business requirements
- Be recognized as a technical & functional specialist in CPQ and Billing
- Optimization of solutions through an understanding of business needs and technology capabilities
- Pro-actively identify opportunities for automation, process & design improvements
- Serve as a solution technical lead to ensure deliverables for Salesforce.com projects are done in line with best practices and strategic platform direction
- Individual contributor with comprehensive knowledge of the Salesforce platform, including technical and functional capabilities; ability to execute on highly complex or specialized projects.
- Oversight of multiple vendors involved with Salesforce configuration and development work
- Participate in the development of best practices, strategies, and policies around data governance, including master data management, metadata management, data quality and data profiling
- Communicate and work effectively with cross functional teams including business teams, product teams, global IT Apps teams, consultants & vendors
- Document as-is and participate on code review. Present complex solutions options and benefits to key technical program stakeholders.
- Collaborate with Salesforce architect to ensure Salesforce development teams follow best practices when programming or documenting solutions.
- Maintain up-to-date knowledge of a broad range of emerging technology trends and identifies opportunities where technology might be deployed to deliver business improvements and competitive advantage.
Required Qualifications:
- Bachelor's degree required in Computer Science, Software Engineering, Technology, or in a related field
- 4 + years of Experience in solutioning and designing full stack solutions using Salesforce Platform
- 1 + years of Experience in solutioning and designing Salesforce CPQ and Billing solutions
- 1 + years of Experience in designing and developing solutions on Salesforce Lightning Platform
- 1 + full cycle implementations of Salesforce CPQ and billing solutions including ownership of technical solution design
- Extensive knowledge of product configuration, complex pricing rules & sequence, quote configurator plugins & Salesforce CPQ APIs
- Proficiency in various CPQ functionalities like perpetual and subscription-based licensing, seasonal licensing, amendments, extensions, co-terming and renewals
- Solid experience in data migration strategy, tools and processes to migrate data between custom CPQ and billing systems to Salesforce CPQ and billing
- Experience with quote document generation and integration with DocuSign
- Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
Preferred Qualifications:
- Salesforce Certified Administrator
- Salesforce Certified Sales Cloud Consultant and Salesforce Certified Service Cloud Consultant
- Salesforce Platform Developer Certifications
- Salesforce Certified CPQ Specialist
Covid-19
Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least December 31, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis.
About Genesys:
Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit http://www.genesys.com/">www.genesys.com.
Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Shubham Vishwakarma
Full Stack Developer - Averlon
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EGNYTE YOUR CAREER. SPARK YOUR PASSION.
Egnyte is a place where we spark opportunities for amazing people. We believe that every role has meaning, and every Egnyter should be respected. With 23,000 customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte, you’re not just landing a new career, you become part of a team of Egnyters who doers, thinkers, and collaborators are who embrace and live by our values:
Invested Relationships
Fiscal Prudence
Candid Conversations
ABOUT EGNYTE
Egnyte is the secure multi-cloud platform for content security and governance that enables organizations to better protect and collaborate on their most valuable content. Established in 2008, Egnyte has democratized cloud content security for more than 23,000 organizations, helping customers improve data security, maintain compliance, prevent and detect ransomware threats, and boost employee productivity on any app, any cloud, anywhere.
ABOUT THE ROLE
The Salesforce Administration team enables Egnyte by automating business processes, integrating sales and marketing tools, and maintaining Salesforce data integrity. We partner with Sales Operations to equip sales teams for effective prospecting and quoting, and with Finance to ensure accurate billing for customers and partners.
This role sits at the Finance end of that partnership. We run a ~900-user Salesforce org with Salesforce CPQ and Salesforce Billing at the center of quote-to-cash, integrated with NetSuite and a broader GTM stack. We are hiring someone who owns the Billing side of that stack end to end.
WHAT YOU’LL DO:
Own Salesforce Billing (primary focus, ~60% of the role)
- Serve as the subject matter expert for Salesforce Billing (blng) — invoice generation and scheduling, invoice runs, credit and debit notes, payments and payment allocation, refunds, and revenue schedules.
- Configure and maintain billing rules, tax rules, revenue recognition rules, finance books, finance periods, and legal entities; diagnose why an invoice line posted the way it did and correct it at the source.
- Run and troubleshoot scheduled billing and payment jobs; investigate failed or stuck invoice runs, unbilled order products, and proration or co-term discrepancies.
- Own billing reconciliation between Salesforce and NetSuite — investigate sync failures, mismatched amounts, and duplicate or orphaned records, and drive them to resolution with Finance.
- Support month-end and quarter-end close: period locks, cutoff issues, aging and deferred revenue reporting, and the ad hoc "why doesn't this tie out" questions that arrive at 6pm on the last day of the quarter.
- Partner with Finance and Revenue Accounting on audit requests, controls, and evidence for SOX-style reviews.
Support CPQ and the upstream quote lifecycle (~25%)
- Administer Salesforce CPQ (SBQQ): product and price book setup, price rules, product rules, discount schedules, quote templates, and Advanced Approvals (SBAA).
- Support amendments, renewals, upgrades, downgrades, and cancellations — and understand how each one lands downstream in orders, contracts, subscriptions, and invoices.
- Trace defects across the full quote → order → contract → subscription → invoice → payment chain, and identify where in that chain the problem actually originated rather than where it surfaced.
General senior administration (~15%)
- Handle core admin work across Sales Cloud, Revenue Cloud, and managed packages: user and license management, profiles and permission sets, validation rules, Flows, reports and dashboards.
- Complete regular internal system audits and prepare the org for Salesforce seasonal releases and managed package upgrades; maintain SME-level knowledge of what each release changes for CPQ and Billing.
- Coordinate the evaluation, scoping, and delivery of new development requests, including effort estimates and impact analysis.
- Perform thorough system testing in sandboxes before promotion, following the team's change management and deployment process.
- Work with the rest of the admin team to strengthen the processes that govern administrative, development, and change management activity.
YOUR QUALIFICATIONS:
- Minimum 4 years as a Salesforce administrator, including at least 2 years of hands-on Salesforce Billing configuration and support — not just exposure through a CPQ role.
- Demonstrated ownership of end-to-end quote-to-cash: order management, invoicing, amendments, renewals, credits, payments, and billing reconciliation.
- Working knowledge of the Billing and CPQ data model (blng and SBQQ objects) and how records relate across the lifecycle.
- Familiarity with an integrated ERP, ideally NetSuite, and with the failure modes of ERP–Salesforce integrations.
- Ability to troubleshoot complex CPQ and Billing issues while protecting data integrity, and to work effectively with Finance, Sales Operations, and other cross-functional partners.
- Proven ability to meet deadlines, prioritize competing requests, and manage laterally and upward.
- Ability to communicate clearly at all levels of the organization, to reconcile conflicting information from multiple sources, and to distinguish what a user asked for from what they actually need.
- Creative and analytical mindset with strong problem-solving skills.
Preferred
- Salesforce Certified Administrator and Salesforce CPQ Specialist; Revenue Cloud Consultant or Billing-specific credentials are a strong plus.
- Experience with subscription and usage-based billing models in a SaaS business.
- Exposure to tax engines (e.g., Avalara), payment gateways, and dunning or collections processes.
- Experience with middleware such as Boomi or Celigo.
- Experience supporting partner, reseller, or multi-entity billing.
- Familiarity with Salesforce's Revenue Cloud roadmap and what a move off legacy CPQ would involve.
BENEFITS
· Competitive salaries
· Medical insurance and healthcare benefits for you and your family
· Fully paid premiums for life insurance
· Flexible hours and PTO
· Gym reimbursement
· Childcare reimbursement
· Group term life insurance
EQUAL EMPLOYMENT OPPORTUNITY
At Egnyte, we celebrate our unique differences and thrive on our diversity for our employees, our products, our customers, our investors, and our communities. Our global Egnyte Employee Communities (EECs) support representation and inclusion across our diverse workplace. Egnyters are encouraged to bring their whole selves to work and to appreciate the many differences that collectively make Egnyte a higher-performing company and a great place to be.
Egnyte will not allow any form of retaliation against employees who raise issues of equal employment opportunity. To ensure the workplace is free of artificial barriers, violation of this policy including any improper retaliatory conduct will lead to discipline, up to and including discharge. All employees must cooperate with all investigations conducted pursuant to this policy.
Job Description
We are seeking an experienced Senior Salesforce Architect with 8+ years of experience to lead Salesforce architecture, solution design, and enterprise integrations. The ideal candidate will have strong expertise in Sales Cloud, Salesforce CPQ, quote-to-cash processes, and professional services operations.
Key Responsibilities
- Own Salesforce solution architecture, scalability, security, and platform governance.
- Lead solution design across Sales Cloud, Certinia PSA, and quote-to-cash processes.
- Architect integrations with NetSuite, MuleSoft, Workday, and other enterprise platforms.
- Define data models, integration patterns, automation, and technical best practices.
- Provide technical leadership to developers, administrators, and integration teams.
- Collaborate with business stakeholders to translate requirements into scalable solutions.
Required Skills
- 8+ years of Salesforce experience, including architecture responsibilities.
- Experience with large-scale Salesforce implementations.
- Strong expertise in Sales Cloud, Salesforce CPQ, and quote-to-cash.
- Hands-on knowledge of Apex, SOQL, Flow, LWC, Salesforce APIs, and Platform Events.
- Strong understanding of enterprise integrations, middleware, data architecture, and security.
- Excellent problem-solving, communication, and stakeholder management skills.
Preferred Qualifications
- Experience with Certinia PSA (FinancialForce).
- Familiarity with NetSuite, MuleSoft, and Workday.
- Experience in professional services or consulting environments.
- Salesforce Architect certifications.
We are looking for a highly experienced Senior Salesforce Consultant / Salesforce Architect with strong expertise in Salesforce architecture, solution design, enterprise discovery, platform assessment, data analysis, integrations, and business process transformation.
The consultant will bring deep Salesforce platform expertise to the discovery and transformation team, supporting requirements gathering, assessment of existing Salesforce environments, data and process analysis, platform rationalization, and evaluation of Salesforce as a potential target platform.
The ideal candidate should be comfortable engaging with both business and technical stakeholders and translating complex business requirements into practical Salesforce capabilities and target-state solutions.
🚨 Hiring: Salesforce Developer | 6+ Years Experience
We are looking for an experienced Salesforce Developer to join our team in Noida.
📍 Location: Noida – Onsite
💼 Experience: 6 to 9 Years
⏳ Notice Period: Immediate to 30 Days
Key Skills & Responsibilities-
Strong experience in Salesforce Development, Apex, LWC, SQL & Lightning
Hands-on experience with Salesforce integrations
Strong client handling & stakeholder management skills
Experience in team leadership & mentoring
Good communication, problem-solving & requirement-gathering skills
Experience in solution design, development & deployment
Senior Salesforce Architect
We are looking for a highly experienced Senior Salesforce Consultant / Salesforce Architect with strong expertise in Salesforce architecture, solution design, enterprise discovery, platform assessment, data analysis, integrations, and business process transformation.
The consultant will support requirements gathering, assessment of existing Salesforce environments, data and process analysis, platform rationalization, and evaluation of Salesforce as a potential target platform.
⚠️ Mandatory Certification
A valid Salesforce Solution Architect / Application Architect certification is mandatory. Candidates without this certification will not be considered.
Key Responsibilities
- Participate in business and technical discovery sessions with stakeholders across organizations.
- Understand and document current-state customer success processes, workflows, data structures, and Salesforce platform usage.
- Assess existing Salesforce environments, including:
- Salesforce data model and objects
- Configuration and customization
- Workflows and automation
- Business rules
- Roles, profiles, permissions, and security
- Enterprise integrations
- Data quality, duplication, and dependencies
- Custom applications and components
- Analyze how Salesforce data and processes interact with Atlassian/Jira Service Management and ServiceNow.
- Identify Salesforce capabilities supporting the future-state operating model.
- Evaluate gaps between current Salesforce capabilities and business requirements.
- Provide recommendations covering platform fit, configuration vs. customization, data migration, integrations, and target-state architecture.
- Contribute to future-state design and Design Blueprint.
- Identify data migration considerations including mapping, data quality, historical data, transformation requirements, and dependencies.
- Identify risks, assumptions, constraints, and dependencies.
- Collaborate with Salesforce, ServiceNow, JSM, data migration, and business transformation teams.
- Present Salesforce findings, architecture considerations, and recommendations to client stakeholders and senior leadership.
- Support enterprise application consolidation, platform rationalization, and transformation initiatives.
Required Skills & Experience
- 9+ years of Salesforce experience
- Strong Salesforce consulting, solution design, architecture, or platform assessment experience.
- Strong understanding of Salesforce architecture and platform capabilities.
- Strong knowledge of:
- Salesforce Data Model
- Configuration & Customization
- Automation
- Security
- Roles, Profiles & Permissions
- Integrations
- Hands-on Salesforce architecture and solution design experience.
- Enterprise-scale Salesforce discovery and assessment experience.
- Ability to translate business requirements into Salesforce capabilities and solution options.
- Strong understanding of data migration and data integration.
- Experience assessing complex Salesforce environments with significant customization and integration footprints.
- Experience with enterprise application consolidation, platform rationalization, or technology transformation.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder-management skills.
- Ability to work with both business and technical stakeholders.
- Experience working in multi-platform environments involving Salesforce, ServiceNow, Atlassian/Jira Service Management, and data migration teams.
Preferred Skills
- Salesforce Certified Administrator
- Platform Developer
- Platform App Builder
- Sales Cloud Consultant
- Service Cloud Consultant
- Application Architect
- System Architect
- Service Cloud
- Salesforce Data Cloud
- ServiceNow
- Atlassian / Jira Service Management
- Salesforce data migration
- M&A integration
- Post-acquisition technology consolidation
- Large-scale operating model and technology transformation
Core Competencies
Salesforce Architecture | Solution Design | Enterprise Salesforce Assessment | Salesforce Discovery | Data Model & Data Analysis | Configuration & Customization | Automation & Workflows | Security & Access Management | Integration Architecture | Data Migration | Platform Rationalization | Enterprise Application Consolidation | Business Process Analysis | Target-State Architecture
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon