Senior QA Engineer

·        Monitoring the entire customer service process.(US Process)

·        Resolving customer issues brought to your attention.

·        Creating procedures and policies for effective customer service.

·        Planning how to train customer support professionals.

·        Standardizing the customer service delivery of an organization

·        Tracking the work of every customer service representative in the team.

·        Performing quality assurance surveys with customers.

·        Conveying customers’ feedback to the team.

·        Fixing appointments according to the convenience of clients and customers.

·        Interacting with customers to determine whether they have a desirable and shareable experience.

·        Helping every customer service professional improve.

·        Possessing the knowledge and ability to improve customer service of the organization.

·        Creating a pleasant work environment for customer service professionals.

Customer Service Executive Requirements

·        A minimum of 1.5 to 2 year of experience as a customer service representative.

·        Superior written and oral communication skills.

·        Leadership skills to guide and improve a team.

·        Data entry and basic computer skills.

·        Knowledge about customer relationship management systems.

·        Knowledge about the best mediation and conflict resolution tactics.

·        Ability to empathize with customers.

·        Utmost patience while dealing with angry and agitated customers.

·        Ability to respect every customer.

·        Fast and efficient problem-solving skills.

·        English should be fluent

Medical Sales Representatives - Product Promotion Experts

Regional Business Managers - Market Development

Segment: Cardio-Diabetic | Industry: Pharma | Locations: Multiple across India

What you'll do:

• Promote cardio-diabetic products to medical professionals.
• Focus on generating prescriptions and achieving monthly targets.
• Develop strong professional relationships with doctors and expand your reach.
• Keep updated on industry trends, competitor insights, and product details.

What you'll need:

• Required Qualifications:
• Minimum of a Bachelor's degree in Pharma or Medicine.
• At least 2 years of experience in sales within the pharmaceutical industry.
• Proficiency in English and regional languages.

• Preferred Qualifications:
• Additional certifications in pharmaceutical sales or marketing.
• Experience working in cardio-diabetics or a similar therapeutic segment.
• Demonstrated team leadership skills for future growth opportunities.

Why Join Us?

• Competitive salary plus additional performance-based incentives.
• Opportunities for career progression from MR to ABL roles.
• Be part of a respected and dynamic pharma team.
• Contribute to the success of high-demand healthcare products that make a difference.

Ready to Represent a Brand That Improves Lives?

If you have the passion, expertise, and knowledge in pharma sales, join our dedicated team!

Apply now and become part of transforming healthcare!

Experience: 4 to 5 Years

Location: Bangalore, Pune, Gurgaon, Chennai, Bhopal, Jaipur

Work Mode: Hybrid (2-3 Days Work from Office)

Notice Period: Immediate joiners preferred

Note:Valid Passport is Mandatory

About the Role

We are looking for a highly skilled iOS Developer with 4-5 years of experience in developing and maintaining native iOS applications. The ideal candidate must be proficient in Swift and Objective-C, with a strong understanding of the iOS ecosystem, Apple's design principles, and performance optimization.

Key Responsibilities

• Develop and maintain advanced applications for the iOS platform.
• Collaborate with cross-functional teams to define, design, and deliver new features.
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
• Work on application lifecycle management, from concept through delivery and post-launch support.
• Integrate RESTful APIs and third-party libraries/services.
• Participate in code reviews, design discussions, and mentor junior team members when needed.

Required Skills

• Strong programming skills in Swift and Objective-C.
• In-depth knowledge of iOS frameworks such as UIKit, CoreData, CoreAnimation, etc.
• Experience with Xcode and Interface Builder.
• Solid understanding of MVVM/MVC design patterns.
• Experience in Auto Layout, Storyboard, and building UI with code.
• Good knowledge of memory management, multithreading, and performance tuning.
• Understanding of App Store submission process and Apple Human Interface Guidelines.
• Ability to write clean, well-documented, and maintainable code.

Mandatory Requirement

• Valid Passport is mandatory. Candidates must possess a valid passport at the time of application.

Why Join Us?

Join a fast-paced, innovation-driven environment where your ideas are valued and your contributions make a tangible impact. You'll collaborate with a passionate team working on global products, backed by a culture of learning, growth, and flexibility.

Key Responsibilities:

 Taking ownership of customer issues reported and seeing problems through to resolution

 Understand, interpret, reproduce, and diagnose issues reported by the customers.

 Researching, troubleshooting and identifying solutions to resolve product issues

 Should be able to handle voice calls, emails and online web sessions with the customer as part of technical troubleshooting

 Should exhibit patience and empathy while working with customer with an aim to drive positive customer experience

 Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

 Following standard procedures for submitting tickets to the engineering team for further investigation of unresolved issues

 Contributing actively towards knowledge base articles

 Adherence to strict SLA’s

 Ready to work in early morning, general and afternoon shifts, including weekends, on rotation basis

 Should demonstrate an aptitude and appetite for learning newer technologies while expanding on the core knowledge

 The engineer should be available to work in the late evening shift (4pm - 1am) if required.

Primary skills:

 3-8 years of relevant experience.

 Strong technical knowledge on:

• Cloud Technologies – AWS, Azure etc.
• Databases – SQL, Oracle, MySQL etc.
• Operating Systems – Linux, Windows etc
• Networking – Basic networking concepts and troubleshooting
•  Programming knowledge – Java, Python (Desirable, not a must has) o Prior experience with REST and SOAP calls.

 Excellent communication skills – English written and verbal

 HTTP technology and principles, including REST and SOAP principles (Required)

 JSON & XML Data formats (required)  Javascript Regular Expression (Good to have)

 Good understanding of networking protocols and applications (TCP/IP, proxies, load balancing, firewalls, etc.) (Required)

 Working knowledge of database technologies and SQL (Required)

 In-depth familiarity of Linux (Required) (advanced user; sysadmin experience a bonus, but not required)

 Strong analytical and logical reasoning for technical troubleshooting

 Ability to collaborate with cross-functional teams – Dev, QA, Infrastructure teams etc.

 Should be a team player who keeps team’s success before individual achievements

 Knowledge on data integration (Informatica/ Mulesoft)

Position Responsibilities:

• Responsible for developing customised solutions within the Salesforce platform using LWC

• Designing , coding and implementing Salesforce applications.

• Testing the stability and functionality of the application.

• Troubleshooting and fixing bugs.

• Writing technical documentation for Salesforce applications

Minimum Qualifications :

• 2 - 10 yrs solid experience as a Salesforce Developer using Apex, SOQL, Lighting Web Component plus Hands-On experience with integration using REST API

• Experience with multiple full lifecycles from Design & Architecture through Development, Testing, Deployment and Debugging production issues.

• Strong experience in front-end technologies including Javascript, HTML5, CSS3.

• In-depth and strong experience in at least one Object-Oriented Programming language such as JAVA, APEX, Python.

• Excellent verbal and written communication

Designation:-Full Stack Developer

Location:- Mohali

Gender:- Any

Salary :- Upto 60k PM

Experience:- Min 2 Years

jd:-

Must have exp. in Handling Web development
(Dot Net, Angular, React Js, Node Js, Vue Js)
Skills Required:
 Hands on experience in Asp.Net,
Angular, React Js, Vue js, Node js
 Experience in latest .Net framework
versions (4/4.5/.Net Core 2.0
Frameworks), SQL Server 2008/2012.
 Experience in OOPS, HTML5, CSS,
AJAX/ JavaScript/ JQuery/ Angular 2+ /
React.JS
 Understanding of Agile - SCRUM
methodologies.

• Technical lead for the delivery of enterprise-scale Power BI tabular datasets
• Hands-on experience designing large (25GB+) BI semantic models
• Knowledge of tabular (VertiPaq) modeling best practices
• Expert in tuning in-memory models for optimal performance
• Experience in building Power BI Composite models
• Familiar with advanced modeling concepts (i.e., RLS, incremental refresh, etc.)
• Knowledge of Power BI deployment pipelines
• Familiar with data warehouse design (dimensional star) principles
• Excellent technical skills in SQL, DAX, M Query
• Skilled with DAX Studio, Tabular Editor, ALM Toolkit, and Visual Studio (SSDT)
• Experience with Snowflake a plus
•