Senior QA Engineer

Job Title : QA Tester – Vulnerability Testing

Experience : 3+ Years

Location : Gurgaon Sector 48

Work Mode : 6 Days WFO

Notice Period : Immediate Joiners

Job Overview :

We’re looking for a QA Tester with strong experience in vulnerability and security testing to ensure secure, reliable, and high-performing applications.

You’ll perform penetration testing, automate security validations, and work with dev/DevOps teams to enforce best security practices.

Mandatory skills :

Penetration testing, vulnerability assessment, OWASP Top 10, API security testing, automation in CI/CD, security tools (Burp Suite, ZAP, Metasploit), scripting (Python/Bash/JavaScript), web & mobile security testing, and knowledge of security standards (ISO 27001, GDPR, etc.).

Key Responsibilities :

• Conduct vulnerability assessments and penetration testing on web, mobile, and cloud applications.
• Identify and document security flaws (OWASP Top 10, SQLi, XSS, CSRF, etc.).
• Automate security testing and integrate into CI/CD pipelines.
• Use tools like Burp Suite, ZAP, Metasploit, Kali Linux, Nessus.
• Perform API security testing and validate auth protocols (OAuth, JWT, SAML).
• Ensure compliance with ISO 27001, GDPR, HIPAA, PCI-DSS.

Required Skills :

• 3+ years in QA with a focus on security testing
• Experience with manual/automated security testing, CI/CD, and cloud platforms
• Proficiency in Python, Bash, or JavaScript scripting
• Understanding of network security, IDS/IPS
• Preferred certifications: CEH, OSCP, CISSP, Security+

Job Title: Customer Service Representative – Healthcare – FEMALE

Location: Vasanthnagar, Bangalore (Female, Onsite, Full time)

Department: Customer Service

Reports To: Operations Manager

About Miror

Miror is India’s leading FemTech platform transforming how women experience peri-menopause and menopause. In just a year, we’ve built India’s largest menopause-focused WhatsApp community, partnered with the National Health Mission and the Indian Menopause Society, and launched category-defining nutraceutical products and digital health services. Our app blends science and technology—offering personalized care pathways, symptom tracking, diagnostic links, games, AI-powered chat, expert consultations, and more. We're proud recipients of the Innovation in Menopause Care award at the Global Women’s Health Innovation Conference 2024 and are rapidly scaling toward our $1B+ vision. Learn more: www.miror.in

Summary

We are seeking a motivated, customer-focused professional to join Miror Therapeutics Pvt. Ltd. as a Customer Service Representative. The ideal candidate will be responsible for handling customer interactions, supporting patients, and promoting Miror’s healthcare products and services with empathy, efficiency, and professionalism.

Key Responsibilities

·       Handle inbound calls and make outbound calls to prospective and existing customers/patients to promote Miror’s healthcare products and services.

·       Provide accurate and detailed product information, address customer queries, and deliver high-quality service with empathy and understanding.

·       Communicate with customers through phone calls, WhatsApp, email, and SMS.

·       Execute and manage WhatsApp and email marketing activities.

·       Record, update, and maintain accurate customer information, interactions, and feedback in the system.

·       Follow up with customers to ensure satisfaction and support patient engagement.

·       Collaborate with internal teams to ensure smooth communication and customer experience.

Requirements

·       Bachelor’s degree in any discipline; candidates with healthcare-related qualifications or experience will be preferred.

·       3–5 years of experience in customer service, inbound/outbound calling roles; healthcare industry experience is highly desirable.

·       Strong verbal and written communication skills with persuasive ability.

·       Proficiency in MS Office and basic computer applications.

·       Customer-oriented mindset with strong problem-solving skills.

·       Ability to multitask and work in a fast-paced environment.

Key Skills

·       Customer Service Excellence

·       Healthcare Product Knowledge

·       Strong Communication & Relationship Management

·       Empathy, Patience, and Active Listening

·       Attention to Detail

·       Time Management

Why Join Us?

·       Work at the intersection of healthcare, community, and technology

·       Directly impact the lives of women across India and beyond

·       Flexible work environment and collaborative team

·       Opportunity to grow with a purpose-driven startup

How to reach me?

Connect with me on my LinkedIn

Check us out on – www.miror.in

Best Regards,

Indrani Dutta

Senior HR Manager

www.miror.in

Location: Hyderabad

Job Type: Full-time

Department: Marketing / Content

About the Role

We’re looking for a creative and detail-oriented Copywriter & Content Manager with 1–2 years of experience to join our growing team. You’ll play a key role in crafting compelling content across multiple channels—ensuring consistency, clarity, and brand alignment. From blog posts and social media copy to email campaigns and web content, you’ll be the voice behind our brand.

Key Responsibilities

• Write, edit, and proofread clear and engaging copy for blogs, websites, emails, product pages, social media, and more.
• Plan and manage the content calendar in coordination with marketing campaigns.
• Collaborate with designers, marketing, and product teams to align content with brand voice and messaging goals.
• Conduct keyword research and optimize content for SEO.
• Track and report on content performance using analytics tools.
• Assist in developing and maintaining brand tone, style guides, and messaging consistency.
• Manage content publishing across platforms (WordPress, CMS, social media tools).

Qualifications

• 1–2 years of experience in content writing, copywriting, or content management.
• Strong writing, editing, and proofreading skills with attention to grammar and tone.
• Experience using content management systems (e.g., WordPress) and basic knowledge of SEO.
• Comfortable working in a fast-paced, deadline-driven environment.
• A portfolio of writing samples (required).
• Bonus: Basic understanding of performance marketing, email marketing, or graphic tools like Canva.

Preferred Skills

• Familiarity with SEO tools (e.g., SEMrush, Ahrefs, Google Analytics).
• Ability to manage multiple projects and prioritize tasks.
• Interest in brand storytelling and content strategy.

What We Offer

• A collaborative, supportive, and creative work environment.
• Opportunities for learning, growth, and ownership of projects.
• Competitive compensation.
• Health Insurance

Must-Have Skills

• Minimum 3 years of experience in Data Engineering / Analytics Engineering / Fintech Data roles
• Must have worked on SMS Parsing, intelligent platform, converting RAW customer SMS data into structured actionable financial signals and enabling downstream usage of SMS derived variables
• Must have established a continuous learning cycle to expand parser coverage
• Experience in Lending / NBFC / Fintech domain
• Experience working with Bureau, SMS, Device, or Banking data
• Strong Python and SQL (production level)
• Experience handling unstructured data (SMS, logs, JSON, APIs)
• Experience building data pipelines, schedulers, and cron jobs
• Strong database design and data modelling skills
• Ability to work in a startup environment with high ownership
• Familiarity with modern platforms like AWS, Snowflake, Google BigQuery, Redshift

Good to Have

• Experience in STPL, especially less than 25K ticket size
• Experience with streaming (Kafka/Kinesis) and orchestration (Airflow or Step Functions)
• Experience with feature stores and risk analytics datasets
• Knowledge of regex, NLP basics for SMS parsing
• Experience supporting real-time decision engines/underwriting systems

Role Summary

This role will be responsible for owning the end-to-end data-structuring layer across the organisation. The individual will transform large volumes of raw, unstructured, and semi-structured data (such as SMS, device, bureau, and app data) into clean, standardised, and analysis-ready datasets. These structured datasets will directly power risk analytics, fraud detection, marketing insights, collections strategy, and policy decisioning.

Key Objective of the Role

Ensure all raw lending data (SMS, Bureau, Device, AA, App logs) is captured, parsed, structured, and stored in a clean analytics-ready format inside databases (PostgreSQL, DynamoDB, AWS stack) so that the Risk and Data Science team can directly use it for feature creation, policy building, and portfolio monitoring.

Core Responsibilities

1. End-to-End Data Ownership

• Design, build, and maintain end-to-end data pipelines (batch + streaming) using AWS native services (Glue, Lambda, Step Functions, Kinesis, S3, Athena, Redshift, EMR/Spark, etc.): ingestion

→ parsing → structuring → storage

• Work closely with Tech, Product, and Data Science to define what data should be captured
• Maintain data documentation, data dictionaries, and schema governance
• Ensure data quality, consistency, and version control

1. Unstructured Data Processing (Highest Priority)

• Parse raw SMS dumps and categorise into salary, EMI, loan apps, collections, credits, debits, OTP, etc.
• Process device fingerprint, behavioural logs, and vendor data (FinBox, AA, Bureau APIs)
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• Convert JSON, logs, and raw API responses into structured feature tables
• Build regex/keyword-based parsers for financial SMS classification

1. Feature Implementation (From Risk & Data Science Team)

• Implement feature creation logic provided by Risk/Data Science team
• Translate business and policy logic into SQL/Python pipelines
• Create reusable feature layers for underwriting, fraud, collections, and monitoring
• Maintain a feature store for consistent model and policy usage

1. Lending Data Understanding (Domain-Specific Requirement)

• Work with Bureau data
• Structure SMS-derived financial variables (income, stress, EMI signals)
• Work with Account Aggregator and bank transaction datasets
• Understand fintech alternate data used in underwriting and fraud detection

1. Data Pipelines & Automation

• Build and maintain ETL/ELT pipelines using Python & SQL
• Create cron jobs for automated data ingestion and feature refresh
• Automate vendor data pulls (Bureau, SMS SDK, AA, device data)
• Ensure low-latency pipelines for real-time underwriting use cases

1. Database Structuring & Storage Architecture

• Structure clean datasets in PostgreSQL (analytics layer)
• Manage raw data storage in DynamoDB / S3 data lake
• Design normalized and denormalised tables for risk analytics
• Optimise database performance for large-scale query workloads

1. Dashboards & Readable Data Layer

• Create analytics-ready datasets, implement & write Metabase queries and convert into dashboards (Metabase / Power BI)
• Enable self-serve data access for Risk, Business, and Founders
• Support ad-hoc analysis requirements from leadership

1. Cross-Functional Collaboration (Very Important)

• The role requires close collaboration with data science, tech, product, and business teams to ensure reliable data pipelines, well-defined schemas, API integrations, logging architecture and high data quality, enabling faster and more accurate decision-making across lending workflows.

Tech Stack (Current Environment)

• AWS Services
• PostgreSQL (Primary analytics DB)
• DynamoDB (Raw/NoSQL storage)
• Python (Pandas, NumPy, ETL frameworks)
• Advanced SQL
• APIs, JSON, and Log Data Handling

Core responsibilities

•      Collaborate with product teams to more accurately define new features

•      Collaborate with UX in the building of a design system/component library

•      Ensure high performance of all systems developed

•      Aware of the relationship between development and business with a strong sense of ownership

•      Employ the latest techniques such as agile software development

•      Good knowledge of highly scalable server-side development

•      Basic working knowledge of Unix/Linux

•      Excellent problem solving and coding skills in Javascript (Angular/React)

•      Strong interpersonal, communication and analytical skills

•      Should have the ability to express their design ideas and thoughts

Job Brief

•      JavaScript and Typescript expertise with Angular Framework

.    Must have Monorepo experience with Nx from initial setup to CI/CD and maintenance. 

•      Experience with libraries such as bootstrap, Ag-grid, formly, observables, and ngrx

•      You enjoy working with new technologies, and are curious and energetic

•      Experience working with REST APIs

•       Good understanding about authentication and security

•      Create and maintain various unit and integration tests

•      You enjoy working in a creative and agile environment that moves fast

•      Ability and interest in providing mentorship to junior members of the team

•      Write high quality code and Conduct code reviews

•      Being resourceful and detail-oriented, along with being an outside the box thinker!

•      Experience being a great team player, who work collaborative, and brings a positive attitude