Job Title: Senior Program Associate
Location: Vashi, Navi Mumbai (On-site)
Experience: 2–5 Years
Type: Full-time
About Grexa
Grexa AI is a venture-backed startup on a mission to build the world’s first Marketing AI Platform for small businesses — a fully autonomous system that drives Real Revenue by automating and optimizing digital marketing.
Founded by 4 seasoned IIT alumni and former Testbook Founders/CXOs (who scaled Testbook into a $30Mn ARR business with 1,000+ employees, successfully acquired by a leading edtech company), the team brings deep product expertise, execution speed, and a proven track record of building at scale.
We’re funded, building fast, and assembling a high-performing team to disrupt the global digital marketing space from India. If you’re excited to solve real problems and build transformative AI products — this is your calling.
About the Role
We are looking for a Senior Program Associate to take ownership of client success and operational excellence at Grexa AI. This role sits at the intersection of strategy, operations, and client engagement — you’ll ensure that businesses onboarded onto Grexa are not just activated but are actively thriving and scaling through our platform.
You’ll work cross-functionally with product, growth, and leadership teams to design processes, analyze engagement data, and ensure that Grexa becomes a key driver of success for our clients.
If you’re detail-oriented, analytical, and thrive in fast-paced, high-impact environments — you’ll fit right in.
Key Responsibilities
- Create and implement scalable processes to deeply understand client businesses and ensure seamless onboarding and activation
- Continuously monitor client engagement metrics to identify opportunities for optimization and proactively drive platform adoption
- Serve as the strategic bridge between clients and internal teams — ensuring clear communication and fast issue resolution
- Champion the voice of the client by gathering feedback and turning it into actionable insights for product and process improvement
- Strategically identify growth and upsell opportunities within client accounts to drive retention and revenue expansion
- Build and maintain operational dashboards and reporting frameworks to measure program performance
- Collaborate with the founding and leadership teams to refine client journey strategies and ensure alignment with company goals
Requirements
- 2–5 years of experience in Program Management, Customer Success, Operations, or Growth roles, ideally in a product-based startup or SaaS company
- Proven experience in driving renewals, upselling and cross selling.
- Demonstrated experience in designing and scaling processes that improve efficiency and client outcomes
- Strong analytical and problem-solving skills, with a focus on execution and results
- Excellent communication, coordination, and stakeholder management skills
- Hands-on proficiency in CRM systems, Excel/Sheets, and marketing or automation tools
- Highly proactive, detail-oriented, and comfortable working in dynamic environments
Why Join Us
- High-Growth Environment: Take real ownership and make an impact from day one — this is more than a role, it’s a launchpad for your career.
- Direct Collaboration: Work directly with founders and cross-functional teams on key client programs and business-critical initiatives.
- Startup Agility, Structured Growth: Experience the pace of a startup with the support of processes designed for scalability.
- Learning & Mentorship: Access direct mentorship from leaders who’ve built multi-million-dollar businesses.
- Cutting-Edge Technology: Work with AI-driven marketing automation products transforming small business growth.
- Meaningful Impact: Be part of a mission that’s redefining how small and medium businesses scale globally.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Grexa AI Pvt Ltd
About
Company social profiles
Similar jobs
Hiring: Senior Salesforce Engineer
Bangalore | 5+ Years Experience
We are hiring a passionate and hands-on Senior Salesforce Engineer to join a high-impact engineering team building scalable digital and customer engagement platforms used globally.
If you enjoy solving complex engineering problems, working on enterprise-scale systems, and building modern Salesforce solutions — this opportunity is for you.
What You’ll Work On
- Build and enhance scalable Salesforce-based applications and partner platforms
- Develop high-performance, low-latency applications powering customer engagement experiences
- Work on Salesforce Apex, Lightning Web Components (LWC), and Salesforce Marketing Cloud (SFMC)
- Design integrations and REST APIs across enterprise systems
- Collaborate with global engineering and product teams in an agile environment
- Contribute to architecture, scalability, performance, and engineering best practices
Must Have Skills
- 5+ years of software development experience
- Strong hands-on experience in:
- Salesforce Apex Development
- Lightning Web Components (LWC)
- Salesforce Administration & Configuration
- Salesforce Marketing Cloud (SFMC)
- AMPscript
- Experience with REST APIs and system integrations
- Exposure to AWS / cloud-based environments
- Good understanding of microservices architecture
- Experience with Agile / Scrum methodologies
Good to Have
- Java or Node.js experience
- Serverless architecture exposure
- TDD / automated testing practices
- Monitoring tools like Splunk, SignalFx, ServiceNow
What We’re Looking For
- Strong coding and problem-solving mindset
- Ownership-driven engineering approach
- Ability to work in fast-paced global teams
- Excellent communication and collaboration skills
If you’re excited about building enterprise-grade Salesforce solutions at scale, we’d love to connect.
NodeJS (Node.js)
MongoDB
ExpressSynopsis
• We are seeking an experienced Node JS Mongo DB Developer to join our development
team.
• As a Node.js MongoDB Developer, you will be responsible for designing, implementing,
and maintaining server-side applications using Node.js and MongoDB.
JOB ROLE :
• Integration of user-facing elements developed by front-end developers with server side
logic
• Writing reusable, testable, and efficient code
• In depth knowledge of node js and Express framework (more frameworks will be
preferred)
• Design and implementation of low-latency, high-availability, and performant applications
• Implementation of security and data protection
• Experience with Elastic search mongo database and SQL
• Strong proficiency with JavaScript.
• in depth knowledge on how JS works.
• Bonus points for experience working with GCP or AWS ecosystem such as Kubernetes,
• Familiarity working with VCS such as Bitbucket, Github/Gitlab
• Experience in automated unit test development practices and design methodologies
NodeJS (Node.js)
Javascript
React.js
JavaLead Developer (Kochin)
Opportunity in this role / Why should you work with us?
- You are your own master. We don't preach you, we just allow you to Innovate, Iterate, Learn and Adapt
- Work with one of India's leading foodtech unicorn company
- ESOPs in the company
Requirements
- Strong coding and problem-solving skills
- 6-10years of industry experience
- Bachelors and/or master’s degree, preferably in CS, or equivalent experience
- A full-stack generalist with experience in both front-end and back-end technologies
- Experience in Java.
- Experience in JavaScript frameworks like Angular, React, NodeJS or Kotlin
- Ability to write MySQL queries across tables
- Good architecture and system design skills
Roles and Responsibilities
Passion for delivering products end-to-end, from ideation to implementation
Good knowledge of data structures and their use cases (Map, List, Tuple, Object, Interface)
Ability to write using python, perl, bash or node.js to quickly do a PoC
Knowledge of encapsulation/inheritance
Basic knowledge of CSS and principle behind it and its use in javascript or jquery
Candidates willing to relocate to Middle East would be preferred
Java
Spring Boot- 2+ years of experience in using Java/J2EE tech stacks
- Good understanding of data structures and algorithms.
- Excellent analytical and problem solving skills.
- Ability to work in a fast paced internet start-up environment.
- Experience in technical mentorship/coaching is highly desirable.
- Understanding of AI/ML algorithms is a plus.
mission is to make brands more valuable to the world. Clients include Google, Flipkart, NBCUniversal, L'Oral, and the Financial Times. The agency is more than 2,000 people strong, manages $4B in annualized media spend and deploys campaigns in 121 markets via 21 offices
in APAC, EMEA and North America.
- We'd like you to be a trusted resource and partner to our clients, especially their product marketing and innovation leads, not afraid to have the tough conversations, when necessary, but also willing to adapt to their needs.
- We emphasize behaviours. We value emotional intelligence, curiosity, and collaboration above all else. We are looking for a person that is comfortable doing their own research, as well as pulling out and presenting the key insights and ideas. Someone who Ensures strategy stays a common thread throughout tactical planning and idea presentations holding the entire product together.
- Evangelize the practice and its value proposition by working closely with Internal Leads of our client business teams and cross-functional teams like Content, Analytics etc.
- Identify key audiences - sizing and profile using data points, to determine whether the given audience can achieve the clients business objective
Within the aligned audience(s), identify key human truth (insight) using data (quantitative/ qualitative) that leads to a communication platform (one-liner) that demonstrates what a brand should be saying to them and how it should be behaving in media to drive the change in perception/behaviour (from/to)
- Build activation platforms/ideas stemming from data-backed cultural or behavioural insights
- Set budget allocation - topline between online/ offline & key channels identified for each in order to hit the objective
- Consult on learning agendas & implications for all campaigns/projects - take the learning and apply to the next project
- Bringing the best from the outside in - Be the in-agency/ external expert on category and consumer trends (especially media-related but not limited to), and apply that knowledge to strategy
- Write/develop agency POVs based on the latest trends and developments that matter to our industry/clients
- Work on non-campaign projects such as brand portfolio, brand positioning, and GTM strategy as necessary
A bit about yourself:
- At least 12 years of relevant experience (strategy, media, consulting, research)
- Prior experience working on a global brand, with a proven track record of driving media and campaign strategies (along with presenting them to senior stakeholders)
- Ability to navigate both the digital ecosystem not limited to Facebook, Google, Twitter, LinkedIn, OTTs, and also Linear TV, other offline media
- Understanding of brand and DR objectives
- Succinct in understanding client business should be able to translate business objectives to Media and close the loop with measurable metrics.
- Deep understanding of planning, audience research and measurement tools; with the ability to land on media solutions
- A Passion to help and developing people making yourself readily available to answer questions and offer support to the wider business team, and the ability to motivate people to succeed
- Vision for where communications strategy and the wider marketing industry is going
- More analytical than creative, yet strong in both
- An MBA is a plus but not a must.
Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.
- Writing compelling content for email campaigns, landing pages, advertisements, live events, webinars and communication with customers
- Improvising current product portfolio leading to better audience engagement and brand positioning
- Researching on topics that are of interest to our target audience and creating pipeline of future launches
- Staying up-to-date with trending advertising strategies
- Creating out-of-the-box campaign ideas
- Proofreading, editing and improving content created by others and ensuring brand consistency
- Working alongside team members to come up with concepts and ideas to increase revenue
- Ensuring correct grammar and spelling throughout content and website
Desired Candidate Profile
What you need to have:
- Researching on consumer interests to come up with relevant topics and ensuring these journalistic articles are backed up by scientific Ayurvedic research, and write them in an easy-to-understand fashion that’s also scientifically accurate.
- Researching the target audience’s interests and needs
- Researching the scientific Ayurvedic understanding of said topics
- Creating highly valuable informational articles for online purposes
- Staying up-to-date with latest trends in USA and EU regarding skincare, health and wellness
- Creating mind-blowing value for our customers
- Establishing the organization as an authoritative figure through accurate and useful informational
- Ensuring compliance with law (e.g. copyright and regulatory bodies) pieces
C++C
Relevant experience: 2-3 years
Responsibilities:
- Should be good at, C, C++, Linux driver development
- Should have worked in protocol like i2S, SPI, i2C. rf, 6lowpan, Tcp / Ip stack etc..
- Experience in porting MbedOS , FreeRTOS to different boards is good.
- Analyzing and enhancing efficiency, stability and scalability of system resources
- Design, develop, code, test and debug system software
- Provide post production support
- Interface with hardware design and development
Requirements:
- Proven working experience in software engineering
- Experience in hands-on development and troubleshooting on embedded targets
- Solid programming experience in C or C++
- Adequate knowledge of reading schematics and data sheets for components
- Strong documentation and writing skills
Note: Self-motivated, goal oriented and good analytical skills.
JavaSpring BootFull stack developers will be required to see out a project from conception to final product, requiring good problem solving skills and attention to detail.
Developer Responsibilities:
Developing front end website as per design
Designing user interactions on web pages
Developing back-end website applications
Creating servers and databases for functionality
Ensuring responsiveness of applications.
Working alongside graphic designers for web design features
Seeing through a project from conception to finished product
Designing and developing APIs
Meeting both technical and consumer needs
Staying abreast of developments in web applications and programming languages.
Developer Requirements:
Proficiency with fundamental front-end languages such as HTML, CSS, and JavaScript
Familiarity with JavaScript frameworks such as Next / React
Proficiency with server-side languages such as Java, Spring Boot, Hibernate
Familiarity with Unit testing, logging, monitoring frameworks
Familiarity with database technology such as MySQL.
Able to interact with business team
Good problem-solving skills
Attention to detail
- B.E (Aeronautical/Mechanical)/AME
- 1 -3 years experience in Aerospace Technical publications and S1000D, ATA2200 specifications.
- Experience in Engine Manuals (EM/EMM/CR/CIR etc.), Aircraft Maintenance Manuals is preferred.
- Previous use and/or knowledge of Adobe FrameMaker, Quicksilver, and/or Arbortext Editor required.
- Ability to read, analyze, and interpret technical procedures, technical manuals, illustrated parts lists, and schematics. Ability to write technical manuals, procedure manuals, and service bulletins.
- Ability to effectively present information and respond to questions from managers, team members, and customers.
- Familiar with rules and usage of ASD STE 100.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form..
iOS App Development
Objective C
SwiftJD:
Responsibilities
- Design and build applications for the iOS platform
- Ensure the performance, quality, and responsiveness of applications
- Collaborate with a team to define, design, and ship new features
- Identify and correct bottlenecks and fix bugs
- Help maintain code quality, organisation, and automatisation
Skills
- Proficient with Objective-C, Swift and Cocoa Touch
- Experience with iOS frameworks such as Core Data, Core Animation, etc.
- Experience with offline storage, threading, and performance tuning
- Familiarity with RESTful APIs to connect iOS applications to back-end services
- Knowledge of other web technologies and UI/UX standards
- Understanding of Apple’s design principles and interface guidelines
- Knowledge of low-level C-based libraries is preferred
- Experience with performance and memory tuning with tools.
- Familiarity with cloud message APIs and push notifications
- Knack for benchmarking and optimisation
- Proficient understanding of code versioning tools like Git, SVN.
- Familiarity with continuous integration
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon