
Job Title: Senior Program Associate
Location: Vashi, Navi Mumbai (On-site)
Experience: 2–5 Years
Type: Full-time
About Grexa
Grexa AI is a venture-backed startup on a mission to build the world’s first Marketing AI Platform for small businesses — a fully autonomous system that drives Real Revenue by automating and optimizing digital marketing.
Founded by 4 seasoned IIT alumni and former Testbook Founders/CXOs (who scaled Testbook into a $30Mn ARR business with 1,000+ employees, successfully acquired by a leading edtech company), the team brings deep product expertise, execution speed, and a proven track record of building at scale.
We’re funded, building fast, and assembling a high-performing team to disrupt the global digital marketing space from India. If you’re excited to solve real problems and build transformative AI products — this is your calling.
About the Role
We are looking for a Senior Program Associate to take ownership of client success and operational excellence at Grexa AI. This role sits at the intersection of strategy, operations, and client engagement — you’ll ensure that businesses onboarded onto Grexa are not just activated but are actively thriving and scaling through our platform.
You’ll work cross-functionally with product, growth, and leadership teams to design processes, analyze engagement data, and ensure that Grexa becomes a key driver of success for our clients.
If you’re detail-oriented, analytical, and thrive in fast-paced, high-impact environments — you’ll fit right in.
Key Responsibilities
- Create and implement scalable processes to deeply understand client businesses and ensure seamless onboarding and activation
- Continuously monitor client engagement metrics to identify opportunities for optimization and proactively drive platform adoption
- Serve as the strategic bridge between clients and internal teams — ensuring clear communication and fast issue resolution
- Champion the voice of the client by gathering feedback and turning it into actionable insights for product and process improvement
- Strategically identify growth and upsell opportunities within client accounts to drive retention and revenue expansion
- Build and maintain operational dashboards and reporting frameworks to measure program performance
- Collaborate with the founding and leadership teams to refine client journey strategies and ensure alignment with company goals
Requirements
- 2–5 years of experience in Program Management, Customer Success, Operations, or Growth roles, ideally in a product-based startup or SaaS company
- Proven experience in driving renewals, upselling and cross selling.
- Demonstrated experience in designing and scaling processes that improve efficiency and client outcomes
- Strong analytical and problem-solving skills, with a focus on execution and results
- Excellent communication, coordination, and stakeholder management skills
- Hands-on proficiency in CRM systems, Excel/Sheets, and marketing or automation tools
- Highly proactive, detail-oriented, and comfortable working in dynamic environments
Why Join Us
- High-Growth Environment: Take real ownership and make an impact from day one — this is more than a role, it’s a launchpad for your career.
- Direct Collaboration: Work directly with founders and cross-functional teams on key client programs and business-critical initiatives.
- Startup Agility, Structured Growth: Experience the pace of a startup with the support of processes designed for scalability.
- Learning & Mentorship: Access direct mentorship from leaders who’ve built multi-million-dollar businesses.
- Cutting-Edge Technology: Work with AI-driven marketing automation products transforming small business growth.
- Meaningful Impact: Be part of a mission that’s redefining how small and medium businesses scale globally.

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- Assist customers in selecting apparel based on style, fit, and current trends
- Provide personalized styling advice and wardrobe solutions
- Maintain strong product knowledge of fabrics, fits, and collections
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- Ensure visual merchandising standards are followed
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Skills Required:
- Strong sense of style & fashion trends
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- Develop a customer sales pipeline and build new customer relationships
- Work with existing customers to grow the business and find new avenues for new product and business development
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Preferred candidate profile
- Bachelors in Commerce / B.Tech
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Location:
- Mumbai, India (Mumbai Office)
- Bangalore office (Bangalore Office)
- Delhi (Work from Home / Remote)
Structured bonus offered in addition to fixed salary
Position requires regular travel within the assigned city/region and neighboring areas
IT Recruiter
Qualification - Graduate
Experience - At least 2+ years of work experience as a Recruiter
Resourcing Next is an international Recruitment Firm providing specialist solutions to talent acquisition teams, helping them better understand their talent landscape and deliver more direct hires domestic as well as international.
Owing to our significant growth plans we are desirous of recruiting Technical Recruiters for our team who will be responsible for end to end talent acquisition activities, involving senior management search mandates, for our top ranking Indian and Global clients.
Job Description –
IT Recruiter • Familiarity with HR databases, Applicant Tracking Systems (ATS) and Candidate Management Systems (CMS)
• Source potential candidates on LinkedIn/Naukri/Monster/CV Library & other platforms.
• Writing job descriptions and posting to relevant media platforms. Excellent understanding of ATS.
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• Presenting most suitable candidate profiles for internal/external reviews.
• Arranging interviews on phone/video/in-person.
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Skills Required – IT Recruiter
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2.Must have excellent knowledge in the field of typography, UI/UX knowledge, print design & branding.
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4.Should be able to make great PowerPoint presentations & web designs for Western audience.
5.Should be able to showcase our brand to a western audience.
6.Should be able to respond well to suggestions.
7.Should be able to make changes that are instructed quickly & with minimum instructions & supervision.
8.Should be able to juggle multiple projects & meet deadlines.
9.Should have attention to detail & be able to produce error-free work & spellings.
10.Should have a good portfolio.
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12.Should have worked with Western customers, especially North
America & West Europe or Western Brands.
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What We Can Offer You
● Young and fast-growing company with a healthy work-life balance
● Great culture based on the following core values
○ Ownership
○ Transparency
○ Courage
○ Customer Obsession
○ Celebration
● Lean structure and no micromanaging. You get to own your work
● The company has turned two so you get a seat on a rocket ship that's just taking off!
● High focus on Learning & Development and monetary support for relevant upskilling
● Competitive compensation along with equity ownership for wealth creation
What You’ll Do
• Provide world-class customer service to both internal and external clients in all
interactions, striving to exceed client expectations.
• Take ownership of customers issues and follow problems through to resolution
within the SLA defined.
• Drive higher NPS through quality and timely resolution of customer issues.
• Coordinate across different departments and follow-up with them to ensure timely
resolution of user service requests.
• Coordinate with other departments to understand internal processes and suggest
changes if required to improve customer service.
• Maintain an orderly workflow according to priorities
• Ability to handle a high volume of requests in a fast-paced environment
• Explain and educate users about Grip’s offerings and its benefits
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Your Superpowers
• Bachelor’s degree
• Have an understanding of the wealth segment and product offerings (3-5 years’ work
experience in customer service)
• Command on MS Excel
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Role Description
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- Bachelor’s degree/Any equivalent Post Graduation.
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Location: Bangalore
We are looking for the right Backend Developer.
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What can CasaOne promise you –
An opportunity to - increase your rate of learning exponentially by defining hard problems and solving them - partake in a high-growth journey and increase revenues 5x+ Y-o-Y - be an early innovator in the shifting trend: ‘ownership economy’ -> ‘access economy’ - build a category-defining platform for FF&E (Furniture, Fixture, and Equipment) leasing - build high-performance teams
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• Bachelor’s or Master’s degree in engineering
• Good understanding of algorithms, data structures & design patterns
• A minimum of 4 years of work experience Experience required in
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• Asynchronous programming, Test Driven Development (TDD)
• Writing (delightful) APIs & integration patterns
• RDBMS & NoSql databases
• Continuous integration & deployment (CI/CD) tools like git, Jenkins
• Cloud computing platforms - AWS/ Azure/ Google Cloud
Good to know CasaOne backend services are written in NodeJS. Experience in NodeJS will be handy, but it isn’t mandatory.
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Work closely with product & engineering groups to identify and document
infrastructure requirements.
Design infrastructure solutions balancing requirements, operational
constraints and architecture guidelines.
Implement infrastructure including network connectivity, virtual machines
and monitoring.
Implement and follow security guidelines, both policy and technical to
protect our customers.
Resolve incidents as escalated from monitoring solutions and lower tiers.
Identify root cause for issues and develop long term solutions to fix recurring
issues.
Ability to automate recurring tasks to increase velocity and quality.
Partner with the engineering team to build software tolerance for
infrastructure failure or issues.
Research emerging technologies, trends and methodologies and enhance
existing systems and processes.
Qualifications
Master’s/Bachelors degree in Computer Science, Computer Engineering,
Electrical Engineering, or related technical field, and two years of experience
in software/systems or related.
5+ years overall experience.
Work experience must have included:
Proven track record in deploying, configuring and maintaining Ubuntu server
systems on premise and in the cloud.
Minimum of 4 years’ experience designing, implementing and troubleshooting
TCP/IP networks, VPN, Load Balancers & Firewalls.
Minimum 3 years of experience working in public clouds like AWS & Azure.
Hands on experience in any of the configuration management tools like Anisble,
Chef & Puppet.
Strong in performing production operation activities.
Experience with Container & Container Orchestrator tools like Kubernetes, Docker
Swarm is plus.
Good at source code management tools like Bitbucket, GIT.
Configuring and utilizing monitoring and alerting tools.
Scripting to automate infrastructure and operational processes.
Hands on work to secure networks and systems.
Sound problem resolution, judgment, negotiating and decision making skills
Ability to manage and deliver multiple project phases at the same time
Strong analytical and organizational skills
Excellent written and verbal communication skills
Interview focus areas
Networks, systems, monitoring
AWS (EC2, S3, VPC)
Problem solving, scripting, network design, systems administration and
troubleshooting scenarios
Culture fit, agility, bias for action, ownership, communication
Collegedunia Web Pvt. Ltd.
Collegedunia is India's Largest College Discovery Platform and Personal Admission assistant.
CollegeDunia ranks as country's third best education portal by Yahoo India & Business Standard. Collegedunia also featured in Inc42, Economics times, FirstPost, YourStory, and many more.
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