Senior Product Designer

We're Hiring: Escalation Handling Cum Operations Executive

📍 Location: FBD One Complex, Unit - 202A, 2nd Floor, By Pass Road, Badarpur, Sector - 37, Faridabad, Haryana – 121003

🕘 Work Schedule: 6 Days a Week | 9:00 AM – 6:00 PM 📅

🏢 About Us: Bikefixup.com

At Bikefixup, we're redefining the automobile aftermarket service industry! we provide expert repairs, doorstep service, and hassle-free maintenance with a customer-first approach. Our mission is simple: deliver quality, convenience, and trust in every ride.

As we expand rapidly across India, we’re looking for a smart, calm, and solution-oriented professional who can handle escalated customer complaints, manage smooth operations, and ensure customer delight.

👤Your Role: Escalation Handling & Operations Executive

In this role, you’ll be responsible for resolving high-priority customer complaints while also ensuring smooth daily operations. You’ll act as the bridge between customers, mechanics, and internal teams, making sure issues are resolved quickly and customers leave happy.

🔑 Key Responsibilities:

✅ Handle escalated customer complaints with empathy, patience, and professionalism

✅ Coordinate with mechanics, operations, and finance teams to resolve issues on time

✅ Track, document, and close all escalations while ensuring customer satisfaction

✅ Conduct root cause analysis (RCA) and suggest process improvements 

✅ Monitor service quality and ensure compliance with company standards 

✅ Support daily operational activities like scheduling, service tracking, and reporting

✅ Share weekly/monthly reports of escalations and operational challenges with management

🎯 Who You Are:

✔️2+ years of experience in customer support, complaint handling, or operations (BPO/automobile/service industry preferred) 

✔️ Excellent communication skills (Hindi + English) 

✔️ Strong problem-solving, negotiation, and conflict resolution abilities 

✔️ Calm under pressure with the ability to handle angry/frustrated customers

✔️ Basic knowledge of MS Excel/Google Sheets for reporting & tracking 

✔️ Self-motivated, proactive, and a strong team player

💼 Perks of Working with Bikefixup:

🌱 Opportunity to grow with a fast-scaling automobile service brand

🏍️ Direct involvement in ensuring customer satisfaction and operational excellence

🏆 Attractive incentives & performance-based career growth

📈 Chance to build a career in customer experience & operations management

Key Responsibilities:

• Develop, maintain, and enhance web applications using ASP.NET MVC and ASP.NET Core.
• Write clean, scalable, and efficient code following best practices and coding standards.
• Design and implement RESTful APIs with ASP.NET Web API.
• Collaborate closely with front-end developers and UI/UX designers to deliver a seamless user experience.
• Work with MSSQL databases, writing complex T-SQL queries, stored procedures, and ensuring data integrity.
• Participate in code reviews, contribute to architectural discussions, and help improve overall application performance.

Technical Skills & Expertise:

• Proficiency in ASP.NET MVC with at least 2 years of hands-on project experience.
• Solid working knowledge of ASP.NET Core to build modern web applications.
• Strong programming skills in C#, JavaScript, and HTML.
• Comfortable working with .NET Framework versions 4.5 and above.
• Experience building and consuming ASP.NET Web APIs.
• Hands-on experience with MSSQL, including TSQL, complex queries, indexing, and optimization.

Soft Skills & Communication:

• Ability to clearly communicate ideas and technical concepts in both verbal and written form.
• Collaborative mindset with a focus on team success and a willingness to share knowledge.

Apply here: https://prishusoft.com/jobs/aspnet-mvc-professional

It is one of the leading TMT bar manufacturers and exporters in India. It is a well-known group that achieves a turnover of 3000 Cr per annum. The group is setting up a construction & architecture-oriented omni channel B2B & B2C platform. Merito, a curated talent platform is responsible to identify key resources for this project.

Job Location: Kolkatta

Job Description:

• 3-9 yrs experience in developing new features and user interfaces from wireframe models
• Ensuring the best performance and user experience of the application
• Fixing bugs and performance problems
• Writing clean, readable, and testable code
• Cooperating with back-end developers, designers, and the rest of the team to deliver well-architected and high-quality solutions
• Complete knowledge of Uploading app on google play store and Apple app store
• Through analytical skills to Recommend system solutions by comparing advantages and disadvantages of custom development and purchasing alternatives

Requirement

• extensive knowledge of mobile app development. This includes the whole process, from the first line of code to publishing in the store(s)
• Deep knowledge of Kotlin, Flutter,Android, iOS, etc.
• Proficiency with writing automated tests. depending on the libraries you use to test
• Familiarity with RESTful APIs and mobile libraries for networking
• Experience with profiling and debugging mobile applications
• Strong knowledge of architectural patterns - MVP, MVC, MVVM, and Clean Architecture -and the ability to choose the best solution for the app
•  Familiarity with Git
• Familiarity with push notifications
• Understanding mobile app design guidelines on each platform and being aware of their differences
• Proficiency in Kotlin/Java/Swift/Flutter/Dart

Java Technical Lead

We are solving complex technical problems in the financial industry and need talented software engineers to join our mission and be a part of a global software development team.

A brilliant opportunity to become a part of a highly motivated and expert team which has made a mark as a high-end technical consulting.

Experience: 10+ years

Location: Mumbai

Job Description:

• Experience in Core Java, Spring Boot.

• Experience in microservices.

• Extensive experience in developing enterprise-scale systems for global organization. Should possess good architectural knowledge and be aware of enterprise application design patterns.

• Should be able to analyze, design, develop and test complex, low-latency client-facing applications.

• Good development experience with RDBMS in SQL Server, Postgres, Oracle or DB2

• Good knowledge of multi-threading

• Basic working knowledge of Unix/Linux

• Excellent problem solving and coding skills in Java

• Strong interpersonal, communication and analytical skills.

• Should be able to express their design ideas and thoughts.

About Wissen Technology: Wissen Technology is a niche global consulting and solutions company that brings unparalleled domain expertise in Banking and Finance, Telecom and Startups. Wissen Technology is a part of Wissen Group and was established in the year 2015. Wissen has offices in the US, India, UK, Australia, Mexico, and Canada, with best-in-class infrastructure and development facilities. Wissen has successfully delivered projects worth $1 Billion for more than 25 of the Fortune 500 companies. The Wissen Group overall includes more than 4000 highly skilled professionals.

Wissen Technology provides exceptional value in mission critical projects for its clients, through thought leadership, ownership, and assured on-time deliveries that are always ‘first time right’.

Our team consists of 1200+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like Wharton, MIT, IITs, IIMs, and NITs and with rich work experience in some of the biggest companies in the world.

Wissen Technology offers an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.

We have been certified as a Great Place to Work® for two consecutive years (2020-2022) and voted as the Top 20 AI/ML vendor by CIO Insider.

Company Name: LMES Academy Private Limited

Website: https://lmes.in/

Linkedin: https://www.linkedin.com/company/lmes-academy/mycompany/

Role: Business Development Executive

Experience: 0.6 to 5 Years

Location: Urapakkam, Chennai, Tamil Nadu.

Company Description:

We are an EduTech based out of Chennai aimed at simplifying science and promote conceptual learning among students. To create a natural passion for science among students thereby encourage pursuing science and technology as a profession driven through innovation, is our vision! Currently we organize science workshops for school students in the name of Big Bang and we have plans to expand our company this year.

Role Description:

We are looking for an experienced “Business Development Executive” to join our team! As a Business Development Executive, you will be responsible for strategic and operational business development.

Roles and Responsibilities:

 Developing and executing sales plans to meet and exceed monthly and quarterly sales goals

 Growing business through the development of new leads and new contacts

 Identifying new revenue opportunities

 Building business relationships with current and potential clients

 Developing and executing sales and marketing strategies to grow business

 Maintaining and updating sales, marketing and business development documentation

 Collaborating with management on sales goals

 Support the team with other responsibilities as required

Requirements and Qualifications:

 Minimum of a Bachelor’s Degree in Business, Marketing, Finance or similar field

 Minimum of 0.6 years of experience in sales, business development or similar role

 Proficiency in MS Office

 Experience in managing and growing sales teams

 Excellent multitasking skills

 Ability to prioritize tasks

 Excellent verbal and written communication skills

 Ability to present and explain ideas to a variety of audiences

 Strong organizational and time management skills

 Ability to work under pressure

 Strong customer service skills

 Ability to sell value and create credibility

 Ability to maintain a high level of professionalism and confidentiality

 Enthusiastic to build good relationships with people

 Ability to work well in a team environment

Requirement Details:

Experience: 4 + Years

Qualification: CA

Preferred Mumbai candidates only

Job Description:

1) AR function including raising invoices, following up on due invoices.

2) AP function including managing vendors, processing invoices, reviewing employee expenses, financial planning & analysis, budget & project control.

3) Review employee expense reimbursements for accuracy and completeness.

4) Conduct audit of credit card spending for all employees and raise PO's and verify vendor invoices.

5) Assist with the month end close process and Annual reports.

6) Business planning, forecasting & budgeting

7)Seek methods to enhance overall efficiency and performance

8)Identifying cost-saving opportunities at the organizational level

9)Identify areas for improvement and develop solutions to prevent project delays and help company meet its budgetary and cash flow goals

10)Scheduling and managing timelines

Interested candidates can share their resume

Role: Project Manager

Experience: 8-10 Years

Location: Mumbai

Company Profile:



Exponentia.ai is an AI tech organization with a presence across India, Singapore, the Middle East, and the UK. We are an innovative and disruptive organization, working on cutting-edge technology to help our clients transform into the enterprises of the future. We provide artificial intelligence-based products/platforms capable of automated cognitive decision-making to improve productivity, quality, and economics of the underlying business processes. Currently, we are rapidly expanding across machine learning, Data Engineering and Analytics functions. Exponentia.ai has developed long-term relationships with world-class clients such as PayPal, PayU, SBI Group, HDFC Life, Kotak Securities, Wockhardt and Adani Group amongst others.

One of the top partners of Data bricks, Azure, Cloudera (leading analytics player) and Qlik (leader in BI technologies), Exponentia.ai has recently been awarded the ‘Innovation Partner Award’ by Qlik and "Excellence in Business Process Automation Award" (IMEA) by Automation Anywhere.

Get to know more about us at http://www.exponentia.ai and https://in.linkedin.com/company/exponentiaai 

Role Overview:

·        Project manager shall be responsible to oversee and take responsibility for the successful delivery of a range of projects in Business Intelligence, Data warehousing, and Analytics/AI-ML.

·        Project manager is expected to manage the project and lead the teams of BI engineers, data engineers, data scientists and application developers.

Job Responsibilities:

·        Efforts estimation, creating a project plan, planning milestones, activities and tracking the progress.

·        Identify risks and issues. Come up with a mitigation plan.

·        Status reporting to both internal and external stakeholders.

·        Communicate with all stakeholders.

·        Manage end-to-end project lifecycle - requirements gathering, design, development, testing and go-live.

·        Manage end-to-end BI or data warehouse projects.

·        Must have experience in running Agile-based project development.

Technical skills

·        Experience in Business Intelligence Data warehousing or Analytics projects.

·        Understand data lake and data warehouse solutions including ETL pipelines.

·        Good to have - Knowledge of Azure blob storage, azure data factory and Synapse analytics.

·        Good to have - Knowledge of Qlik Sense or Power BI

·        Good to have - Certified in PMP/Prince 2 / Agile Project management.

·        Excellent written and verbal communication skills.

 Education:

MBA, B.E. or B. Tech. or MCA degree