
Senior Platform & Site Reliability Engineer
Location: Remote Employment Type: Contract
The Role
This role carries full architectural and operational ownership of the platform layer across a growing SaaS portfolio. The Cloud Architect owns AWS infrastructure standards — VPCs, account structures, networking, and compute design. Everything outside that lane is yours: the CI/CD platform, the observability and reliability stack, the event streaming infrastructure, the deployment pipelines, and the incident engineering model.
Architectural decisions are yours to make and defend, standards are yours to define and enforce, and the reliability of 20+ enterprise SaaS products depends on what you and your team build.
This is an AI-native engineering organisation. Where it is practical and safe to do so, you are expected to use automation and AI-assisted tooling to reduce toil — in CI/CD triage, infrastructure provisioning, observability workflows, and acquisition onboarding. The expectation is not to replace engineering judgement with automation, but to free it up for the problems that genuinely require it.
The Scale You Will Operate At
The portfolio consists of 20+ live, enterprise-grade SaaS solutions running concurrently. Each product serves enterprise customers and processes millions to billions of real-time requests. The architecture is serious: event streaming for real-time data pipelines, batch processing workloads running alongside live transaction flows, and multi-tenant enterprise-grade reliability expectations across every product.
You will design and operate the platform infrastructure that underpins all of it — scaling horizontally as each new acquisition joins the portfolio, without proportionally scaling cost, complexity, or headcount.
What You Will Own
Platform Architecture
- Full architectural ownership of the non-AWS toolchain: CI/CD, observability, event streaming, automation, secrets, and deployment infrastructure
- Define, build, and enforce platform standards across portfolio products
- Terraform IaC for all infrastructure — nothing provisioned manually, everything versioned and reviewed
- Self-service developer platform so product teams ship without waiting on platform
Event Streaming & Pipeline Infrastructure
- Own the event streaming architecture, operational standards, and health monitoring across all products using real-time pipelines
- Design and maintain batch processing infrastructure alongside live event flows
- Ensure pipeline reliability, throughput, and cost are actively managed at scale
CI/CD & Deployment
- Build and maintain CI/CD pipelines (GitHub Actions) across all portfolio products
- Automate triage and retry logic for known failure classes — flaky tests, dependency timeouts, OOM kills — so engineers are only paged for genuinely novel failures
- Deployment standards: release management, rollback mechanisms, canary and blue-green patterns where justified
Observability & Reliability
- Own the full observability stack: Grafana, Prometheus, and Loki across all products
- SLOs and error budgets defined per product; reliability tracked consistently
- Build alerting that correlates signals and surfaces diagnostic context alongside notifications — so on-call engineers arrive at an incident with hypotheses, not a blank screen
- Incident response: on-call design, escalation playbooks, post-mortem facilitation
- Automated remediation scoped to safe, idempotent actions — container restarts, ECS task scaling, known rollback patterns; novel or ambiguous failures escalate to a human with full context attached
Acquisition Onboarding
- Platform audit and gap analysis for every new acquisition — assessing CI/CD maturity, IaC coverage, observability gaps, and security posture
- Migration plan and execution for each portfolio company joining the platform — sequenced to avoid disrupting live operations
- Target: full platform integration within a defined window per acquisition
A Note on Automation
Where automation is safe and failure modes are well understood — routine provisioning, known CI/CD failure classes, secrets rotation, cost anomaly flagging — aggressive automation is expected. Where automation would act on ambiguous signals or carry significant blast radius, human judgement stays in the loop. The goal is to reduce toil on solved problems, not to automate decisions that require engineering expertise.
Platform Stack
Area Stack / Standard IaC Terraform OSS / OpenTofu CI/CD GitHub Actions Event Streaming Architecture and tooling chosen for the workload Observability Grafana, Prometheus, Loki Log Management AWS CloudWatch, Grafana Loki Incident Management OpsGenie (startup tier) or Better Uptime Secrets AWS Secrets Manager / HashiCorp Vault OSS Containers ECS (default), EKS only where justified Cost Monitoring AWS Cost Explorer with custom dashboards What We’re Looking For
- 8–12 years in platform engineering, DevOps, or SRE — with clear evidence of increasing ownership over time
- Strong Terraform depth across multi-environment, multi-account setups
- CI/CD ownership across a multi-product environment with GitHub Actions
- Experience with event streaming infrastructure at production scale — design, operations, reliability, and cost management
- Hands-on Grafana, Prometheus, and Loki in production
- AWS operational depth: ECS, EKS, RDS, IAM, VPC, CloudWatch, Cost Explorer
- SRE fundamentals: SLOs, error budgets, on-call design, post-mortem culture
- Acquisition or greenfield platform integration experience strongly preferred
How You Work
- Comfortable operating across multiple products simultaneously — context-switching without dropping standards
- Cost-efficiency instinct — you optimise spend as a habit, not as a project
- You treat automation as a tool for eliminating toil, not a substitute for engineering judgement
- You document decisions, enforce standards through code, and build platforms that other engineers find intuitive to use
Why This Role
The platform function is being built from the ground up. You will have architectural ownership of the entire non-AWS platform layer across a growing portfolio of enterprise SaaS products, with the freedom — and responsibility — to build the reliability and delivery culture of the organisation.
This is not a role that inherits someone else’s decisions and maintains them. Every major architectural choice is still to be made. If you want to build something that lasts and that other engineers depend on, this is the role.

About FAiHr
About
We are building the Operating System for Talent. At FAIHR, we believe the talent market has a clarity problem. People struggle to understand their strengths and career direction, while organizations rely on signals that reveal only a fraction of a person’s true potential. Through ReflectEngine™, our reflection-aware AI, we help individuals gain clarity about how they think, work, and grow, and help organizations uncover potential beyond keywords and resumes.
With FAIHR OS™, we bring together career clarity for individuals and intelligence for organizations in one unified platform. By combining verified data with behavioral and growth insights, we enable people to communicate their potential with confidence and help companies make more informed talent decisions. We are building the clarity layer the talent ecosystem has been missing.
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🚀 Job Opportunity: Sales & Operations Executive 📢
We are looking for a proactive Sales & Operations Executive to drive business growth through sales, vendor management, inventory control, event coordination, and school partnerships. If you have strong negotiation skills, sales expertise, and experience handling tenders and logistics.💼
🔹 Key Responsibilities:
🔸 Sales & Business Development:
- Identify & engage potential clients (schools & educational institutions) 🎯
- Develop and implement sales strategies to boost revenue 📈
- Maintain strong client relationships & ensure repeat business 🤝
- Follow up on leads & close deals 💰
- Perform cold calling to generate leads 📞
🔸 Vendor & Procurement Management:
- Source, negotiate, and manage vendors for book printing & procurement 📚
- Ensure cost-effective purchasing with quality & timely delivery⏳✅
🔸 Event & Fair Sales Management:
- Plan & execute book fairs, exhibitions, and educational events 🎪
- Oversee stall setup, visitor engagement, and sales operations🏷️
- Manage event logistics & promotional materials 📦
🔸 School & Field Sales Visits:
- Conduct school visits to build partnerships & promote offerings 🏫
- Present & demonstrate Bynaric Systems' products to educators 👩🏫
🔸 Inventory & Logistics Coordination:
- Maintain accurate inventory records 📊
- Coordinate logistics for timely deliveries 🚚
📊 Key Performance Indicators (KPIs):
✅ Sales Growth: Achieve revenue targets
✅ Client Acquisition: Increase school partnerships
✅ Event Success: Sales impact from fairs & exhibitions
✅ Tender Wins: Secure contracts
✅ Inventory Accuracy: Efficient stock management
✅ Customer Satisfaction: Positive client feedback
✅ Operational Efficiency: Timely execution of tasks
✨ Key Competencies Required:
✔️ Strong sales & negotiation skills
✔️ Excellent communication & relationship-building abilities
✔️ Event planning expertise
✔️ Inventory & logistics management knowledge
✔️ Understanding of tendering processes
✔️ Problem-solving mindset & adaptability for fieldwork
🌐 Company Websites:
Bynaric Systems: www.bynaric.com
SapienKid: www.sapienkid.com
📩 How to Apply:
Interested candidates can apply by sending their updated resumes to hr@bynaric(dot)in with the subject line: Sales & Operations Executive
Join us & be part of an exciting journey! 🌟
- We are looking for candidates who have good programming skills. Strong on data structures, algorithms, understand time space complexity, able to come up with multiple solutions and then arrive at most optimized one keeping in mind customer requirements. Should also be well aware of OO concepts. If he / she has a strong background on these areas ( in any programming language),
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- Understand and Explain Benefits of Repayment and Credit History of Customer.
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Job description
Develops MDM data model and architecture
Configure MDM tools to perform MDM design as required
3+ years of experience in Pimcore
5+ years of experience in PHP/MySQL
3+ years of experience in MVC (Model-View-Controller) framework
4+ years of experience in Symfony 4.x.
Experience in front-end technologies like HTML, CSS, and Ajax.
Strong experience in design, implementation, and optimization of RDBMS databases,
especially MySQL/ MariaDB.
In-depth knowledge of MySQL Database.
Data analysis, data standardization, and data cleanup
Command over Object-Oriented PHP programming
Experience with RESTful services
Experience with DevOps (CICD, etc.).
Experience with Git.
● B.E/MS in Computer Science or equivalent.
● 10+ years or more of progressive software technology experience with at least 3 years in
management role.
● Completely hands on with technology and architecture. Start-up experience is a huge plus.
● Excellent and robust understanding of scalable product system architecture(s), platforms and
core technologies
● Demonstrated problem-solving and leadership skills to pursue correct engineering process in
adverse conditions. Ability to embrace and demonstrate leadership beyond ownership
● Provide thought leadership to setup and manage processes.
● Ability to work in a very agile, fast-paced environment with changing requirements.
● Ability to work efficiently in an entrepreneurial and in a start-up environment
● A good understanding of Java/Spring/Akka, Javascript or Golang.
● Hands on knowledge of some of these technologies - MySQL, NodeJS, message brokers such as
Kafka/RabbitMQ, NoSQL datastore such as Mongo, Cassandra, Arango, distributed caches such
as Redis/memcached, container technology such as Docker and Kubernetes etc. is a big plus.
● Great proficiency in distributed systems design, with an ability to make the right trade-offs for
creating future-proof solutions.
● Ability to build a product end-to-end with the help of multiple engineering teams
● Conduct market research for lead generation of multiple industries.
● Draft tailored email campaigns for respective leads to facilitate the sales funnel.
● Perform project coordination and supply information for the development of new sales strategies.
● Stay up-to-date with the latest funding rounds in the Indian start-up ecosystem to identify new B2B and B2C prospects.
● Keep a track of existing and newly approached prospects to maintain a master database.
● Assist the sales team in preparing marketing collaterals and pitches for new prospect meetings.
Skills and Qualifications:
● Graduation in any field.
● Should have prior internship experience in sales and/or marketing in a start-up culture. SaaS experience is a plus.
● Strong research and communication (verbal and written) skills.
● Creative writing skills for drafting catchy email campaigns.
● Knowledge and understanding of enterprise sales funnel.
● Ability to understand and break down complex problem statements centred around marketing and client acquisition.
● Prior experience in content marketing is an added advantage.
Only 2020 and later batch pass outs can apply.
What’s in it for you
· Imagine working on the client needs of the first technology lead smart content provider in India. Call it accelerated learning with “technology”. Develop your skills and drive strategy, make a real impact to the business
Perks
● A learning and transparent work environment
● Job and business training. Yes, not just your role- we have Masterclasses to increase your skills
● Internship certificate of 3 months
● Paid Internship: 10000
● Opportunity to convert full time after internship.
Why Text Mercato
· Text Mercato is one of the few (probably the only one in India) companies in the world working on a custom-built platform to deliver quality content efficiently at a competitive cost. With expertise in the field of content creation, it partners with 200+ Indian and international brands like L’Oréal, Amazon, Edge verve, Myntra, Housing.com, RBS, MakeMyTrip, etc. Customer satisfaction and partnering with the client is at the core of the company’s values.
Timings
· Monday-Friday
· 9:30am-6:30pm
- Creating sales pipeline & converting leads to meet and exceed targets
- Completing daily conversations goal through outbound calls on allocated leads
- Upselling & cross-selling relevant CL offerings
- Ensuring process compliance and timely reporting.
- Ensuring post-sales servicing as per the set standards
- Demonstrating a strong customer service orientation in all spheres of activities.
- Handling escalations and ensuring client satisfaction in issue resolution.
- You understand career choices after college.
- You love connecting with people online/ on- phone (face to face too at times)
- Your ability to learn is off the charts and you are hungry for more
- You don’t believe in settling, you find ways to improve
- You have done some selling in the past and want to learn how to get great in sales
- You want to win always and find motivation in temporary
- Having a Mobile phone and Internet connectivity is a must
- Access to a quiet place within the WFH premise is a must
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Web developer
Software engineering - Bengaluru and remote
Description:
Building products at BiCSoM is about turning dreams and ideas into lovable technology and design solutions. As a mindful member of the BiCSoM team you will create rule-breaking responsive websites using JavaScript, HTML, CSS, Ajax and Jquery. Large number of people across the globe use our products everyday, we take pride in wearing ‘Made with love in India’ on our sleeves.
Requirements:
What are we looking for
- Developing, designing, building, or maintaining responsive websites
- Using Javascript frameworks like React.JS or Vue.JS
- Collaborating mindfully with teams to resolve conflicts, prioritize feature release needs and develop lovable websites
- Unity testing website codes and maintaining web coding standards
- Developing or validating test routines and schedules to ensure that test cases mimic external web interfaces and address all browser and device types issues
- Maintaining an understanding of the latest Javascript and web application frameworks and web programming practices through continuous learning, and participation in conferences and workshops on web development
- Thorough with website data backup procedure and practices
- Identifying feature problems shared by customer feedback and correcting them proactively
- Bachelor's degree in Engineering or Diploma in Web development or related field, or relevant experience
- Understanding of Solid principles and experience in programming web applications
- Proficient in JavaScript, HTML, CSS, Bootstrap, Jquery, Ajax and ES6
- Proficient in My SQL
- Dedicated team player
- Ability to thrive in a fast-paced environment
- Able to solve complex problems using Javascript
Other information:
- Work location: Bengaluru city and Remote
- Working days - 6 days a week
Welcome to BiCSoM careers:
BiCSoM Technologies Private Limited is committed to breakthrough innovation and success for its team members. From our mindful culture of compassion and wisdom to passionate customer success philosophy, this is one awesome place to work! So come and experience what it takes to build digital products which are loved by millions of users across the globe. You will find speed, agility, fun and supportive culture where we are responsible for each other’s success.
- BiCSoM is a registered startup under the Startup India initiative of Government of India and a DIPP registered MSME
- BiCSoM was recognized as one of the top AR/VR startups in India in 2018 in DCB Bank innovation carnival












