Data Engineer

Job Title: Customer Support Executive

Job Type - Full Time

Location – Indore

Job Summary:

The Customer Support Executive is entrusted with the responsibility of delivering outstanding customer service and support to our clients. This role involves handling customer inquiries, resolving issues, and ensuring overall customer satisfaction through effective communication and problem-solving.

Responsibilities/Duties:

1.   Prompt Customer Response:

·        Respond promptly and professionally to customer inquiries via email and chat, addressing questions related to products, orders, and special orders.

2.   Record Keeping:

·        Maintain accurate records of customer interactions, transactions, comments, and issues to ensure a comprehensive understanding of customer needs.

3.   Product and Service Information:

·        Provide customers with detailed product and service information, troubleshoot issues effectively to ensure customer satisfaction.

4.   Collaboration:

·        Collaborate with other departments to ensure a seamless customer experience, addressing and resolving issues that may require cross-functional coordination.

5.   Order Updates:

·        Communicate with customers through email to provide timely updates on their orders and address any inquiries they may have regarding the status of their purchases.

6.   Issue Resolution:

·        Proactively identify customer issues and provide effective solutions, escalating complex problems to the appropriate departments for resolution.

7.   Team Collaboration:

·        Work closely with the Sales and Support Team to address customer queries related to products, services, and order fulfillment, fostering a collaborative team environment.

8.   Continuous Improvement:

·        Continuously identify opportunities for process improvements within the customer service function, recommending changes to enhance overall efficiency and customer satisfaction.

Qualifications/Requirements:

Education:

·        Graduate/ Post Graduate.

Experience:

·        Minimum 1 year of experience in customer service or a related field, showcasing a proven track record of effectively addressing customer needs.

·        Knowledge of jewelry products is good to have.

Skills:

·        Excellent written communication skills (English) to effectively interact with customers through email and chat.

·        Strong interpersonal skills with the ability to work well in a team, fostering a positive and collaborative work environment.

·        Strong attention to detail, ensuring accuracy in recording customer interactions and addressing inquiries with precision.

·        Ability to learn and adapt quickly to new systems and procedures, staying current with product knowledge and company policies.

About Us:

We’re a fast-growing branding and marketing agency that works with emerging businesses and established brands alike. Our work goes beyond ads - we shape identities, build recall, and create campaigns that are as strategic as they are creative. To scale smarter and drive measurable impact, we’re looking for a Performance Marketing Executive who knows their way around paid media like the back of their hand.

Role Overview:

As a Performance Marketing Executive, you will be responsible for planning, executing, optimising, and reporting on paid campaigns across digital platforms. You’ll work closely with creative teams, strategists, and account managers to translate campaign goals into high-performing ads — all while keeping performance data front and centre.

Key Responsibilities:

● Campaign Management: ○ Plan and execute performance marketing campaigns across Meta (Facebook/Instagram), Google Ads (Search, Display, YouTube), LinkedIn, and other relevant channels for various clients. ○ Ensure campaigns are aligned with broader brand and marketing goals for each client. ○ Manage budgets across platforms, maximising ROI and maintaining CPA/ROAS goals.

● Performance Analysis & Optimisation: ○ Track and analyse campaign performance using Google Analytics, platform dashboards, and internal tools. ○ Continuously test and optimize creatives, copies, targeting, and bid strategies. ○ Generate insightful performance reports with actionable next steps.

● Collaboration & Strategy: ○ Work closely with content, creative, and branding teams to develop compelling ad creatives and copies. ○ Collaborate with account managers and strategists to build full-funnel performance marketing plans tailored to client objectives.

● Keyword & Audience Research: ○ Conduct in-depth keyword research for SEM campaigns. ○ Define and refine target audience segments for better ad targeting and relevance.

● A/B Testing & Innovation: ○ Run structured A/B tests across platforms to improve CTR, conversion rates, and overall campaign performance. ○ Stay up-to-date with platform changes and emerging digital marketing trends.

Required Skills & Qualifications:

● 3 to 4 years of hands-on experience in performance marketing and paid media

● Proficiency in Meta Ads Manager, Google Ads, LinkedIn Ads, and Google Analytics (GA4 preferred).

● Solid understanding of conversion tracking, pixel setup, UTM parameters, and basic funnel tracking.

● Strong Excel/Google Sheets skills for budget planning and reporting. ● Working knowledge of SEO and organic content strategy.

● Certification in Google Ads / Meta Blueprint.

● A data-first mindset with creative instincts.

Who You Are:

● You think in click-through rates and live for campaign dashboards.

● You understand the delicate balance between creative storytelling and conversion-driven content.

● You're not afraid to ask questions, test wild ideas, and push for better performance.

● You have an ROI driven approach.

● You enjoy working in a fast-paced, creative environment where no two campaigns look the same.

if anyone interested then apply through link directly:- https://tiny.cc/NGtalent

Responsibilities:

• Collaborate with cross-functional teams, including front-end developers, product managers, and designers, to understand project requirements and translate them into technical specifications.

• Design and develop server-side logic, APIs, and database schema to support the functionality and performance requirements of our SaaS platform.

• Write clean, modular, and well-documented code using any relevant programming language preferably Java with SpringBoot.

• Optimize the backend systems for maximum speed and scalability, ensuring high performance and responsiveness of the application.

• Implement data storage solutions using PostgreSQL or other relational databases, ensuring data integrity and security.

• Conduct thorough testing and debugging to identify and resolve any issues or bugs in the backend code.

• Stay up-to-date with emerging technologies, industry trends, and best practices in backend development and contribute to the continuous improvement of our development processes.

Requirements:

• Proven work experience as a Backend Developer or similar role, with a focus on server-side development.

• Proficiency in working with relational databases, particularly PostgreSQL, and writing efficient SQL queries.

• Familiarity with SaaS concepts and architecture.

• Experience with API design and development, including RESTful APIs.

• Solid understanding of software development principles, including object-oriented programming, design patterns, and data structures.

• Experience with version control systems, such as Git.

• Strong problem-solving and analytical skills, with keen attention to detail.

• Excellent communication and teamwork skills, with the ability to collaborate effectively with cross-functional teams.

• Bachelor's degree in Computer Science, Engineering, or a related field is preferred, but not mandatory

We're seeking passionate, next-gen minded engineers who are excited about solving complex technical challenges and building innovative, first-of-its-kind products which make a tangible difference for our customers. As a Frontend SDE-1, you will play a key role in driving strategic initiatives, collaborating with cross-functional teams across business, product, and operations to solve exciting problems. This role demands strong technical acumen, leadership capabilities, and a mindset focused on innovation and operational excellence.

We value individuals who think independently, challenge the status quo, and bring creativity and curiosity to the table—not those who simply follow instructions. If you're passionate about solving problems and making an impact, we'd love to hear from you.

Key Responsibilities

• Strategic Planning: Work closely with senior leadership to develop and implement engineering strategies that support business objectives. Understand broader organization goals and constantly prioritise your own work.
• Technical Excellence: Understand the onground problems, explore and design various possible solutions to conclude and implement scalable, extensible and secure software systems. Implement and learn best practices in technical architecture, coding standards, and software testing to ensure product delivery with highest speed AND quality.
• Project and Program Management: Setting up aggressive as well as realistic timelines with all the stakeholders, ensure the successful delivery of engineering projects as per the defined timelines with best quality standards ensuring budget constraints are met. Use agile methodologies to manage the development process and resolve bottlenecks.
• Cross-functional collaboration: Collaborate with Product Managers, Design, Business, and Operations teams to define project requirements and deliverables. Ensure the smooth integration of engineering efforts across the organization.
• Risk Management: Anticipate and mitigate technical risks and roadblocks. Proactively identify areas of technical debt and drive initiatives to reduce it.

Required Qualifications

• Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
• Excellent problem-solving skills, with the ability to diagnose and resolve complex technical challenges.
• Strong understanding of software design principles and patterns.
• Hands on with multiple programming languages and modern development frameworks.
• Understanding of Rest APIs and Computer Networks.
• Experience with React, Redux and React Native.
• Strong communication and interpersonal skills, with the ability to influence and inspire teams and stakeholders at all levels.

Skills:- Javascript, Typescript, React, Redux, React Native

Responsibilities:

● Develop and curate engaging, brand-centric content for social media

platforms, ensuring a consistent and compelling brand voice.

● Craft internal communications that reinforce our brand's identity, mission,

and values, fostering a strong and united company culture.

● Offer creative input for marketing campaigns, helping to differentiate our

brand and achieve campaign objectives.

● Stay up-to-date with market trends, competitor analysis, and industry

developments

● Craft compelling ad copy that captivates readers and turns them into our

brand advocates.

● Create savvy, relatable memes that will make people click the "Share"

button.

● Editing, proof-reading and summarizing copy to present and promote

messages to various audiences

Requirements:

● 2-5 years of copywriting experience.

● Excellent writing, editing, and proofreading abilities with impeccable

grammar

● A good understanding of marketing concepts and being able to

modify your copy to achieve set campaign goals.

● Aware of the most recent trends

● A quirky and creative mind that can turn the mundane into the

extraordinary.

● A strong portfolio that demonstrates your proficiency in creating social

media content and internal branding materials.

● A team player who is eager to collaborate closely with designers and

marketing specialists to develop a smooth brand experience.

● Attention to detail and a keen eye for visual aesthetics

Experience 8+ Yrs.

Bangalore work from office

1. Full-time undergraduate degree or above in computer and related majors

2. More than 5 years of Android development experience, proficient in Java/Kotlin language.

3. Have good architecture and interface design capabilities, understand object-oriented design and design patterns, and be able to implement reusable components with high quality.

4. Familiar with performance optimization, familiar with underlying principles such as Android framework, multi-threading, data storage, network communication, etc.

5. Have strong ability to analyze and solve problems, learn quickly, withstand pressure, and communicate and collaborate.

6. Applicants with experience in large-scale IM systems, social/community APPs, and front-line Internet product development will be given priority.

7. Applicants with development experience in large-scale project performance optimization, engineering efficiency optimization, cross-platform solutions, etc. will be given priority.

8. Be familiar with one or more third-party source codes. You need to be familiar with and understand design patterns and Android source codes.

Note: Kindly apply only if your open to Work from Office Bangalore and available to join immediate to 10 days.

Interested candidates connect @Bhavani P on the LinkedIn or message your number/ id on the cut short chat.

Storytelling platforms have not evolved with smartphones, as we still consume stories being passive observers. At Raidenbit, we are building http://onelink.to/kahaniboxapp">KahaniBox - The Netflix for interactive fiction in Indian languages. We create stories with immersive roleplay experiences that allow the audience to control how the stories unfold and end. And while doing that, we are solving some fascinating problems around decoding human psychology and understanding our audience’s content tastes using engineering and data science.

We are looking for experienced Full Stack Developers - the ones who would help us in making KahaniBox the largest interactive fiction platform globally. You would be maintaining/fixing/improving our existing and new front-end and back-end solutions while working 100% remotely in flexible timings.

Required at least 2+ years of experience in -

• HTML/CSS
• JavaScript (ES6)
• Vue.js (or an equivalent frontend framework, e.g. React/Angular)
• Node.js
• Google Cloud Platform (or any other e.g. AWS/Azure, etc).

Ideal candidate will also be experienced in

• BAAS (Firebase or equivalent) and good understanding of serverless architectures.
• RESTFul API Consumption and Development.
• Testing (unit and integration).
• Comfortable with CI, continuous deployment, Git, and project management tools.
• Experience setting up and data mining Analytics databases.

Bonus points if you have experience with TypeScript.

• Work on large-scale, custom distributed software systems using Java, Scala,
• MongoDB, JavaScript (AngularJS, ReactJS), and the likes
• We work almost exclusively on customer site providing a mix of delivery and consulting
• services, so you'll be flexible about travel
• Employ Agile development including task estimation, test automation, deployment automation, and Continuous Integration to improve overall execution speed and product quality
• Work in a dynamic, collaborative, transparent, non-hierarchical, and ego-free culture where your talent is valued over a designation or title
• Spread the word about best practices in software development inside and outside the Equal Experts community like Expert Talks

• 6 + years of Hands-on development and delivery experience with Java, Scala, and the likes
• Passion for software engineering and craftsman-like coding prowess
• Great OO skills, including strong design patterns knowledge
• Experience working with Agile, TDD, Lean, and/or Continuous Delivery approaches and best practices, such as Extreme Programming (XP)
• Enthusiastic to work collaboratively with people and sharing your ideas to solve real business problems

Knowledge and Skills:

• Writing semantic, modern, and accessible HTML mark-up.
• ReactJS (v17),Type Script, HTML, CSS
• Organizing and writing modular, well-structured CSS.
• Mastery of turning complex mock-ups into performant components/pages.
• Strong familiarity with Vanilla JS and up to date with the latest TypeScript features.
• Experience with writing scalable and performant code for a high-traffic website.
• Experience and/or knowledge of both Object Oriented Programming and Functional Programming principles.
• Willingness and desire to learn new and legacy frameworks.
• CSS pre-processing via SCSS.
• Experience with JS frameworks such as React, Redux, Backbone, or Marionette.
• Experience with Continuous Integration or Continuous Delivery.