Senior Manager - Talent Acquisition

About MyOperator

MyOperator is a Business AI Operator, a category leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview:

We’re seeking a Talent Acquisition Associate to help us attract and hire top talent across functions at MyOperator. Ideal for someone early in their career, this role offers the opportunity to learn full-cycle recruitment, build relationships, and grow in a fast-paced SaaS environment.

Key Responsibilities:

End-to-End Recruitment

• Drive the complete hiring cycle for entry to mid-senior roles.
• Source talent through LinkedIn, referrals, and creative networking.
• Partner with hiring managers to define roles and ensure smooth coordination.

Sourcing & Market Research

• Build strong talent pipelines for critical roles.
• Track market trends, competitor hiring, and compensation insights.
• Explore new sourcing tools and methods for continuous improvement.

Candidate Engagement

• Craft personalized communication that reflects MyOperator’s culture and opportunities.
• Ensure a transparent, professional, and positive candidate experience.

Employee Referral Engagement

• Promote and manage the employee referral program across teams.
• Run internal campaigns to boost participation and recognize contributors.

Collaboration & Reporting

• Align hiring strategies with business goals in partnership with key stakeholders.
• Maintain data-driven reports on pipelines, progress, and performance metrics.

Requirements 

• 0–3 years of experience in Talent Acquisition, Sourcing, or HR Operations.
• Bachelor’s degree in HR, Business, or related fields; MBA is a plus.
• Strong communication and interpersonal skills.
• Familiarity with ATS tools.
• Understanding of sourcing tools, Boolean search, and social recruiting.
• Creative approach to sourcing and candidate engagement.
• Ability to multitask, prioritize, and work independently.
• A learning mindset with an interest in understanding organizational structures and hiring strategies.

What we’re not looking for

❌ Recruiters dependent solely on job portals for sourcing.

❌ Transactional hiring without relationship-building or engagement.

❌ Candidates expecting a fully process-driven or administrative HR role.

Why Join Us?

• Be part of a high-growth SaaS organization impacting the way businesses communicate.
• Opportunity to work directly with business leaders and decision-makers.
• Grow your career in strategic and modern recruitment practices.
• Competitive compensation and a collaborative work culture that values initiative and ownership.

Role Overview

The HR Recruiter – Blue Collar Hiring will be responsible for end-to-end recruitment of frontline restaurant staff including kitchen crew, service staff, stewards, housekeeping, and other operational roles. The role requires strong experience in high-volume hiring, sourcing from blue-collar talent pools, and managing recruitment pipelines across multiple restaurant locations.

Key Responsibilities

1. End-to-End Recruitment

• Manage complete recruitment lifecycle for blue-collar roles including sourcing, screening, interviewing, and onboarding.

• Hire frontline staff such as Kitchen Crew, Commis, Service Staff, Stewards, Helpers, Housekeeping, and Delivery Personnel.

2. High-Volume Hiring

• Handle bulk hiring requirements for multiple restaurant outlets.

• Ensure timely closure of positions to maintain operational efficiency.

3. Sourcing & Talent Pipeline

• Source candidates through job portals, local networks, staffing vendors, walk-in drives, referrals, and community outreach.

• Maintain a strong pipeline of qualified blue-collar candidates.

4. Stakeholder Coordination

• Collaborate with restaurant managers and operations teams to understand manpower requirements.

• Coordinate interviews and ensure smooth hiring processes.

5. Recruitment Drives

• Organize walk-in drives, campus hiring (for hospitality institutes), and local hiring campaigns.

6. Candidate Management

• Conduct initial screening and assess candidates for role suitability, attitude, and service orientation.

• Manage candidate communication and offer roll-out.

7. Data & Reporting

• Maintain recruitment trackers, hiring metrics, and candidate databases.

• Provide regular hiring reports to HR leadership.

8. Employer Branding

• Represent company’s culture and employer value proposition during recruitment drives and interactions.

Eligibility Criteria

Experience

• Minimum 3+ years of experience in blue-collar / frontline hiring.

• Experience in hospitality, restaurant chains, QSR, retail, facility management, or similar industries is preferred.

Education

• Bachelor’s degree in Human Resources, Business Administration, or related field.

Required Skills

• Strong experience in bulk / mass hiring

• Knowledge of blue-collar recruitment channels

• Good stakeholder management

• Ability to manage hiring across multiple locations

• Strong communication and interpersonal skills

• Ability to work in a fast-paced operational environment

Preferred Background

Candidates with recruitment experience in Restaurant Chains, Hospitality, QSR, Retail, or Facility Management companies will be highly preferred.

What We Offer

• Opportunity to work with a globally recognized restaurant brand

• Dynamic and people-focused culture

• Exposure to large-scale hiring and operations-driven recruitment

• Career growth within HR and talent acquisition

Responsibilities

• Identify and Source candidates with matching skills and experience as specified in the requirements
• Interview and qualify shortlisted candidates to confirm suitability (technical, administrative and personal), attitude, honesty and reliability
• Confirm that the chosen candidates are willing to be deputed to work at our clients’ premises
• Build confidence and trust in the candidates that they are our team and full-time employees
• Follow-up with candidates by sharing with and obtaining from the candidates all information promptly and periodically throughout the recruitment process  

Location: Chennai

Experience: 3+ years

Domain: Domestic Staffing Industry

Skills: Recruitment of IT and other engineers for Telecom Industry

Geographical Coverage: Pan India

Work Hours: 6 Days Week except Second Saturday

Moody’s Global Talent Acquisition department supports over 10,000 colleagues globally. The team is aligned into 3 regions (US/Americas, EMEA, APAC) and focused on attracting, engaging, and acquiring diverse high-quality talent for Moody’s three business entities.

URL -   https://www.moodys.com/Pages/contactus.aspx">https://www.moodys.com 

Skills: IT/Technical hiring, end to end recruitment, good stakeholder management, candidates from Corporate background with IT/Technical hiring experience.

Key Responsibilities –

The Recruiter is responsible for executing recruiting regional strategies that strengthen organizational capabilities to ensure business leaders have the talent to successfully achieve business objectives.

The Recruiter will work with business leaders and hiring managers in their client group and with other recruiting team members to provide full lifecycle best practice recruitment service. They will execute talent acquisition strategies to identify, attract and hire high-quality talent for the business/region, utilizing active and passive sourcing techniques to fill existing and future job openings. The Recruiter will use the information provided that interprets internal employment demands to translate them into timely, results-driven action items

Recruiting Delivery
• Execute full life-cycle regional recruiting processes, including the HR-related onboarding of new employees
• Support the client group’s current and future staffing needs within the HR service delivery framework.
• Take part in the execution of outsourcing strategy (if any) appropriate to the regions workforce planning and business needs to source, attract, and hire best talent.
• Utilize various tools and resources to effectively evaluate talent in a variety of methods in order to ensure that the company is selecting highly qualified and engaged professionals to join the organization
• Provide value-add recruiting advice to hiring managers to influence and persuade talent decisions
• Demonstrate understanding of talent needs of hiring managers and job requirements to assess candidate quality, skills and fit to identify the best candidate for a position
• Attract and recruit the highest calibre candidates in a cost effective and time efficient manner
• Manage the presentation, selection, offer, negotiation, closing and administrative components involved in fulllifecycle recruiting
• Review resumes and credentials for appropriateness of skills, experience and knowledge in relation to position requirements
• Interview all candidates presented for detailed interviewing by hiring managers and include the use of face-to-face behavioural-based interviewing methodologies
• Advise management on appropriate recruitment methods and salary ranges
• Advise on relevant changes to employment laws that impact recruitment and be aware of confidentiality issues as they arise
• Be knowledgeable about and able to appropriately explain Moody’s benefits and recruitment related policies and programs
• Implement external candidate recruiting programs that attract, select and retain a qualified, diverse workforce and support Moody’s workplace diversity goals.


Sourcing:
• Demonstrate labor market expertise for the markets in which you recruit
• Administer sourcing strategies to identify and recruit potential new hires
• Source active candidates from online databases, internal databases, contact lists and employee referrals
• Source passive candidate leads through internet research, networking, cold calling and market presence
• Design, plan and coordinate large scale recruitment events like career days and job fairs, Super Days and Campus hiring

Recruiting Strategy & Marketing
• Communicate recruiting strategies, including sourcing and acquisition strategies; recruiting tools and processes; talent mapping and systems.
• Implement external candidate marketing and proactive recruiting programs and processes that attract, select and retain a qualified, diverse workforce.
• Partner with Diversity and Inclusion to achieve Moody’s aspirational diversity goals including support of campus recruiting and summer internship programs.
• Attend business and / or networking functions to build and maintain a vast network of professional relationships over a long period of time with the goal to ultimately attract them to Moody’s
• Strategically develop and implement localized advertising campaigns (Internet, Intranet, newspapers, etc.). Evaluate campaign’s value based on cost effectiveness and ability to attract top-level candidates
• Establish and maintain contacts with employment sources, such as colleges/universities, employment agencies, search firms, trade associations, etc.
• Create and foster relationships with colleges and diverse professional organizations to attract and recruit alumni and diversity candidates (US only

Workforce Analytics
• Implement operational efficiencies and practices that drive strong performance across all recruitment-related metrics including Time to Fill, Quality of Hire, Cost Per Hire and Source effectiveness.
• Maintain accurate and up to date recruiting data. Create and distribute recruiting activity reports and budgets as required. Conduct management presentations regarding recruiting activity as needed.

Contract: 9 Months

No. of experience: 5+ years

Location: Gurgaon/Bangalore

• Source potential candidates through online channels (e.g. social platforms and professional networks).
• Assess candidate information, including resumes and contact details- Attention to detail is highly required
• Forecast quarterly and annual hiring needs by department
• Foster long-term relationships with past applicants and potential candidates
• Experience in bulk hiring in IT (Technology hiring, Technical Trainers) and Non - IT requirements (mandatorily in to sales, backend profiles)
• Highly proactive and attention to detail attitude is MUST
• Work on targets and closures with in defined TAT

• Desired Candidate profile

  • Candidates with excellent communication skills with understanding and learning capability (MANDATORY)
  • Experience: 3-5 Years
  • Industry: Edtech / Recruitment Consultancy
  • Proven work experience as a recruiter
  • Familiarity with social media, resume databases and professional networks.
  • Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods
  • A keen understanding of the differences between various roles within organizations
  • MBA in Human Resources Management or relevant field
  • Work Location: Bangalore, Bannerghatta Main Road