Business Development Manager

• This role will be responsible for building, reviewing, deploying and maintaining the software solutions.
• Meeting with the development team to discuss user interface ideas and applications.
• Development experience in the CHATWOOT (https://www.chatwoot.com/) and other omnichannel tools.
• Reviewing application requirements and interface designs.
• Identifying web-based user interactions.
• Developing and implementing highly responsive user interface components using react concepts.

·        Proven work experience as a Ruby on Rails developer

• Developing and implementing front-end architecture to support user interface concepts.
• Monitoring and improving front-end performance.
• Documenting application changes and developing updates.
• Experience with user interface design.
• Experience with browser-based debugging and performance testing software.

·        Demonstrable knowledge of front-end technologies such as JavaScript, HTML, CSS and jQuery

·        Experience developing highly interactive applications

·        A firm grasp of object oriented analysis and design

·        Passion for writing great, simple, clean, efficient code

·        Good knowledge of relational databases

·        Working knowledge of NoSQL databases

Location: HSR Layout, Bangalore

Department: Design/Art

Job Summary:

The Design Manager at Contlo will lead our design team, driving the creation and implementation of visual designs across various projects. This role requires a blend of creative vision, leadership, and project management skills to deliver outstanding design solutions that align with our brand's identity and business goals.

Key Responsibilities:

• Lead and manage the design team, fostering a collaborative, innovative, and high-performance culture.
• Develop and implement design strategies that align with the company's objectives and brand standards.
• Oversee the entire design process, from concept to delivery, ensuring high-quality standards are met within deadlines.
• Collaborate with cross-functional teams, including marketing, product development, and external partners, to ensure cohesive branding and user experience across all platforms.
• Provide expert guidance and feedback to designers, helping to develop their skills and careers.
• Stay abreast of industry trends, technologies, and tools to continuously improve the team's output and efficiency.
• Manage and allocate resources effectively, including budgeting for design tools, software, and external contractors as needed.
• Present designs and strategies to stakeholders, incorporating feedback to refine and improve outcomes.

Qualifications:

• Bachelor's degree in Graphic Design, Visual Communication, or a related field. A Master's degree is a plus.
• Proven experience (typically 4+ years) in a design leadership role, with a strong portfolio showcasing a variety of projects.
• Expertise in design software and tools (e.g., Adobe Creative Suite, Sketch, Figma, Canva).
• Strong leadership and team management skills, with a track record of motivating and developing talent.
• Excellent communication, presentation, and interpersonal skills, capable of conveying complex design concepts clearly and persuasively.
• Solid understanding of branding, user experience, and digital marketing principles.
• Ability to manage multiple projects simultaneously, prioritizing tasks to meet deadlines and objectives.
• Creative thinker with strong problem-solving skills and attention to detail.

Purpose of the Role

Responsible for 100% uptime of Network with efficient and timely first support on a 24x7 basis to meet Business Goals; providing the highest level of Technology Support, Introducing and maintaining the state of the art Technology in line with the Business Strategy.

Desired Skills and Competencies

• Ability to Influence
• Customer Sensitivity
• Execution Excellence
• Functional Expertise
• Situation Handling
• Team Management
• Working Together

Role Description:

1. Work Experience: Should have work experience in Telco / ISP service Provider background
2. Should have experience in Planning and Operations of Broadband network.
3. Should Lead a Team and Manage Day to Day NOC Operation.
4. Manage Outages in the Network and Provide resolution within SLA; Handle Customer Escalation with Minimal Turnaround time.
5. Escalating Issues and Co-ordinating with vendor team on Bug fixes and Resolutions.
6. Maintain the Uptime of the network at 100%.
7. Should Monitor the Network and planning maintenance activities timely.
8. Should work on building redundancy and elimination of Point of Failures.
9. Should work on Bandwidth Management and Traffic Load Balancing Mechanism.
10. Provide backend support to cross functional teams for new provisioning and Fault Repair.
11. Should be available 24*7 for support for responding to emergency situations and planned activities.
12. Should be Responsible for Inventory Management.
13. Manage and Train NOC team, perform evaluations and hiring, and handle disciplinary responsibilities. 
14. Prepare and Maintain SOPs of critical Process; perform Process Correction on requirement basis.
15. Should analyse fault trends and plan preventive actions.
16. Should be Responsible for publishing of daily, weekly, monthly reports and statistics reports.

Technical Requirements:

1. Should have Good Knowledge of Switching and Routing.
2. Hands-on experience of BGP, MPLS, MPLS L2VPN, MPLS L3VPN, ISIS, OSPF, VLAN, DHCP, PPPoE, STP, LAN, WAN, NAT etc
3. Should have worked in Layer-2 and Layer-3 Switches, Edge Routers; preferably on Cisco and Huawei Devices.
4. Should have worked on GPON Technology and have understanding of Operation and Troubleshooting skills, hands on experience on installation and implementation of OLTs and ONTs.
5. Should have worked on NMS Tools and have understanding of SNMP Protocol.
6. Should have understanding of BNG workings principles, RADIUS and Diameter protocols.
7. Should have Good understanding of Fiber Technology.
8. Should have understanding of Wireless Technologies such as 802.1b/g/n, 802.11ac, should be able to configure WIFI routers and debug issues.
9. Must have done BE/B.Tech or equivalent in Computer Engineering/Electronics & Communication Engineering/Electronics & Electrical Engineering
10. CCNA/CCNP Certification is Preferred.

• Meeting with the design team to discuss the needs of the company.
• Building and configuring Magento 1x and 2x eCommerce websites.
• Coding of the Magento templates.
• Developing Magento modules in PHP using best practices.
• Designing themes and interfaces.
• Setting performance tasks and goals.
• Troubleshooting integration issues.
• Updating website features and security patches.

Node.js Developer Responsibilities:

• Node.js backend development experience and Vue js frontend development experience.
• Must have knowledge of Node, Feathersjs, Vue, Vuetify, Vuex, Nuxt, Mapbox, THREE.js
• Connecting to and working with databases.(MongoDb)
• Good Experience with RESTful API.
• Good Experience with Javascript, ExpressJs
• Develop code based on the requirements individually.
• Solve complex performance problems and architectural challenges.

General Accountabilities/Job Responsibilities

• Participation in the requirements analysis, design, development and testing of applications.
• The candidate is expected to write code himself/herself.
• The candidate is expected to write high level code, code review, unit testing and deployment.
• Practical application of design principles with a focus on the user experience, usability, template
• designs, cross browser issues and client server concepts.
• Contributes to the development of project estimates, scheduling, and deliverables.
• Works closely with QA team to determine testing requirements to ensure full coverage and best
• quality of product.
• There is also the opportunity to mentor and guide junior team members in excelling their jobs.

Job Specifications

• BE/B. Tech. Computer Science or MCA from a reputed University.
• 3 -12 Years of experience in software development, with emphasis on JAVA/J2EE Server side programming.
• Hands on experience in Core Java, Multithreading, RMI, Socket programing,
• JDBC, NIO, webservices and Design patterns.
• Should have Knowledge of distributed system, distributed caching, messaging frameworks,
• ESB etc.
• Knowledge of Linux operating system and PostgreSQL/MySQL/MongoDB/Cassandra database is essential.
• Additionally, knowledge of HBase, Hadoop and Hive are desirable.
• Familiarity with message queue systems and AMQP and Kafka is desirable.
• Should have experience as a participant in Agile methodologies.
• Should have excellent written and verbal communication skills and presentation skills.
• This is not a Fullstack requirement, we are purely looking out for Backend resources.