Content Writer

Job Description

Phonologies is seeking a Senior Data Engineer to lead data engineering efforts for developing and deploying generative AI and large language models (LLMs). The ideal candidate will excel in building data pipelines, fine-tuning models, and optimizing infrastructure to support scalable AI systems for enterprise applications.

Role & Responsibilities

• Data Pipeline Management: Design and manage pipelines for AI model training, ensuring efficient data ingestion, storage, and transformation for real-time deployment.
• LLM Fine-Tuning & Model Lifecycle: Fine-tune LLMs on domain-specific data, and oversee the model lifecycle using tools like MLFlow and Weights & Biases.
• Scalable Infrastructure: Optimize infrastructure for large-scale data processing and real-time LLM performance, leveraging containerization and orchestration in hybrid/cloud environments.
• Data Management: Ensure data quality, security, and compliance, with workflows for handling sensitive and proprietary datasets.
• Continuous Improvement & MLOps: Apply MLOps/LLMOps practices for automation, versioning, and lifecycle management, while refining tools and processes for scalability and performance.
• Collaboration: Work with data scientists, engineers, and product teams to integrate AI solutions and communicate technical capabilities to business stakeholders.

Preferred Candidate Profile

• Experience: 5+ years in data engineering, focusing on AI/ML infrastructure, LLM fine-tuning, and deployment.
• Technical Skills: Advanced proficiency in Python, SQL, and distributed data tools.
• Model Management: Hands-on experience with MLFlow, Weights & Biases, and model lifecycle management.
• AI & NLP Expertise: Familiarity with LLMs (e.g., GPT, BERT) and NLP frameworks like Hugging Face Transformers.
• Cloud & Infrastructure: Strong skills with AWS, Azure, Google Cloud, Docker, and Kubernetes.
• MLOps/LLMOps: Expertise in versioning, CI/CD, and automating AI workflows.
• Collaboration & Communication: Proven ability to work with cross-functional teams and explain technical concepts to non-technical stakeholders.
• Education: Degree in Computer Science, Data Engineering, or related field.

Perks and Benefits

• Competitive Compensation: INR 20L to 30L per year.
• Innovative Work Environment for Personal Growth: Work with cutting-edge AI and data engineering tools in a collaborative setting, for continuous learning in data engineering and AI.

Job Description for Senior System Administrator

Role Description

This is a full-time remote role for a Senior System Administrator. We are seeking a highly skilled and experienced Senior System Administrator to manage and ensure the efficient operation of our computer systems, networks, and data security systems. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a deep understanding of system administration and IT infrastructure management. This role demands expertise in delivering outstanding remote support to our diverse team across various time zones, including Dubai and the USA, by swiftly managing urgent issues and implementing solutions that uphold peak system performance and security.

Key Responsibilities:

• Provide technical guidance and support to users, addressing and resolving IT-related issues in a timely manner.
• Ensure system and data security is maintained at a high level, implementing protective measures against unauthorized access, modification, or destruction.
• Monitor system performance, troubleshoot issues, and ensure the long-term efficiency of IT services and systems.
• Collaborate with IT team members and other departments to identify needs, evaluate potential enhancements, and implement solutions that support business objectives.
• Oversee and manage the installation, maintenance, and support of the organization's IT infrastructure, including servers, networks, operating systems, and associated hardware and software.
• Develop and maintain disaster recovery plans to ensure data is securely backed up and can be quickly restored.
• Stay current with the latest technologies and trends in system administration and IT infrastructure management.

Qualifications:

• Educational Background: Bachelor’s degree in computer science, Information Technology, or a related field.
• Professional Experience: Minimum of 7 years of experience in system or network administration, with at least 5 years in a senior role, specifically managing a hybrid IT infrastructure.

Core Technical Expertise:

• Hybrid Environment Mastery: Experience managing both on-premise components (Windows Server, Active Directory, VMWare virtualization, Veeam Backup, Exchange Server 2019) and cloud-based resources in Microsoft Azure (Office 365, Azure file services, storage solutions, web-based application hosting).
• Networking: Configuration and management of LAN and WAN, firewall setup, DNS, DHCP, and network troubleshooting. Proficiency in network performance monitoring and optimization tools.
• User Support: Support for user-level systems such as Windows 11, Microsoft Outlook, and telephone systems.
• Security Expertise: Comprehensive security knowledge, risk management, data protection, security infrastructure management, access control, and incident response.

Additional Qualifications:

• Problem-solving and Communication Skills: Exceptional problem-solving capabilities for complex technical issues. Strong communication skills for explaining technical and security-related matters to non-technical team members.
• Certifications: Possession of relevant certifications is highly valued, reflecting expertise in key areas:

·       General IT and Windows Environments: CompTIA A+, Microsoft Certified: Windows Server.

·       Microsoft Azure Cloud: Microsoft Certified: Azure Administrator Associate, Microsoft Certified: Azure Solutions Architect Expert.

·       Networking: Cisco Certified Network Associate (CCNA), CompTIA Network+.

·       Security: CompTIA Security+, Certified Information Systems Security Professional (CISSP)

Work Hours & Set up

·       Night Shift : 7:30 PM – 4:30 AM (Only applicants who can commit to this schedule will be considered).

·        Work from Home Setup

Research and contact potential Blockchain and Crypto Projects Developers to consult and set up partnership meetings for consultancy and services introduction.

Understand business models and be able to analyze and consult

actively managing customer requests for quotes

Creating and delivering pitches that are compelling, accurate, informative & reflective of customer needs. Developing, nurturing & maintaining relationships with key clients

The self-generation of commercial leads through proactive communications

Coordinating sales efforts with team members and other departments regarding effective delivery solutions

About You:

Experience, have basic knowledge and show interest in the blockchain industry.

A consultative sales approach. Ability to listen to a customer's concerns and build a solution to address their concerns.

Ability to talk about the benefits rather than the features of a product or service.

Experience in selling a premium service and therefore possess an understanding of how to talk to our position in the market and price point.

Highly motivated and the target is driven with a proven track record in commercial sales

Experience in leveraging LinkedIn to prospect, connect and develop a pipeline of opportunities.

Effective time management skills in a bustling environment and the ability to work to deadlines.

• Roles & Responsibilities
• Job Purpose:
• 
  
• To manage the store operations of the respective store efficiently and run it as a successful unit through effective stock management, visual merchandising and achieve the desired sales targets while ensuring the customer service of highest standards.
• 
  
• Job Context & Major Challenges:
• 
  
• A store manager has to manage the storel operations, and at the same time achieve the sales target within a stipulated budget allocated for the store. The store manager has to manage the relationship with the visual merchandising team, projects ,HR ,buying team to ensure that the upkeep training, recruitment, the maintenance of the store are proper, and has to report to the regional manager .
• The major challenges of the jobholder are:
• Lack of responsibility shown by the CCAs after few months of recruitment, low discipline levels • Screening of right candidate for accurate hiring
• Consistency of the sales inspite of daily challenges
• Consistency in delivery TC Experience daily
• Inventory management
• Rostering / people management / grievance
• Accountabilities
• Establish rapport with potential and actual customers on a daily basis • Ensure clean and safe environment for the customer
• Ensures Daily capture of customer information & Bill linking – identify gaps and suggest improvement
• Looks into pattern of information and draw inference on customer types /likings/trends /quality of information captured
• Thank you cards / Calls – process adhered to ( Tracking and ensuring business results and quality call outs
• Ensure every customer gets TC delight 100% adherence of experience delivered
• Ensure that customers become repeat customers once they enter the store.Personally develop relations with top 50 customers of the store • Track customer sales closely across segments /types on a weekly basis • Supervise customer needs and looks at new ideas to delight.
• Performance chats on a monthly basis with individuals
• 24 hours resolution for crew grievance /if escalation to close within 7 days
• Take the initiative at the store level to improve the employee engagement
• Ensure Development plan for Coache’s and their teams is managed well on a quarterly basis..
• Appraisals – Quarterly chats on performance as per KRA
• Ensure there is development plan prepared for all store

People Management

Motivate the staff during the morning briefing about daily sales targets • Rostering , Schedule shifts and ensure punctuality of staff

HR Overview

• Screening for New hires as per Evaluation matrix
• Closure of timely recruitments
• Monthly StoreTraining Calendar adhered to , and gaps are filled on a monthly basis
• Weekly Audits and check on understanding on new joinee training • Ensure 100% adherence that every customer get TC Delight - manages evaluations and trainings for the team - issues with customers sorted within 24 hours - Observes coaches and ASM and take inputs for their Teams - Training needs identified and discussed with L&D for resolution

Visual Merchandising

• Implementation of the plan along with the VM champ
• VM changes at the suitable times in the store
• Replenishment of stocks on the floor
• Ensure VM Guidelines are met before store opening and during the day • Ensures daily actions are taken on VM opening checklist
• Window Maintenance – Ensures standards are met – does a walk thru twice a day
• Gives feedback on sections before pictures are taken and sent to HO • Display change – ensures activity done and time lines adhered to • Fixture maintainace –ensures problems are timely fixed.
• New GTM Window installations – timely done
• Track sales from merchandise going to stylists

Standard Operating Procedures

• Ensures that store opening/closing standards are followed properly,if gaps helps improve system
• Drives Store PnL
• Responsible for personnel planning, work hours, store / team holiday plan
• Inventory management and planning for each product category • Drives Store CRM Managements
• Ensure Timely closure on MIS / Reports Etc Ensure that the housekeeping staff follows the checklist properly
• Control mechanical maintenance of lights, air-system, electrical equipment

Accountabilities

• Reports property damage, request needed repairs within company time frames
• Conducts monthly meetings with different stakeholders
• Ensure proper installation of signage display façade properly cleaned • Daily Counts – Supervision of accuracy and timely reports sent. • Inward /Outward – Resigters maintained ,weekly supervision on dispatch / signs off on compliance
• Manages External Relations –Landlords / Mall team/ vendors

Cost Management

• Schedule the expenditures for the month(petty cash management)
• Follow the preventive maintenance schedule to reduce the costs
• Maintain the safety, energy consumption, and expenses reports
• Control costs incurred on the services provided by the vendors
• Control cash deposits and submission of credit slips on a daily basis
• Maintain records pertaining to customer discounts, schemes
• DMS – Supervision of DMS entry weekly and sufficient funds for store to run

Achievement of sales targets

• Explain & drive the sales targets to Managers on a daily basis • Coordinates with RM on Monthly Targets
• Contribute to the team efforts for accomplishing desired results by setting objectives and directions for KPI’s ,category revenue, competiton analysis,market trends
• Analyze sales very 3 hours to better daily performance
• SMS to be sent to the RM as required
• Motivate store team to achieve daily targets
• Understand Business on a MTD/WTD/FTDbasis and briefs coaches .

Shrinkage control

• Ensure the global count is done accurately on a daily basis and reports sent to HO
• Ensure that nobody from the staff indulges in pilferage and other activities
• Co-ordinate with security guard & staff to keep a watchful eye on customers
• Anticipate problems & preempt them by coming up with creative solutions
• Constantly identifies areas of improvement, takes initiative to drive them

People Management- Demonstrates ability to holistically monitor various HR analytics like workforce planning, staffing levels, engagement scores, salary costs, attrition levels

Competencies- Works with individuals to identify areas of development, works to improve them

Work Standards- Sets standards for excellence to achieve a high level of quality • Accepts responsibility of outcomes of one’s work; admits mistakes and refocuses efforts

Provides encouragement and support to others in accepting responsibility; does not accept others’ denial responsibility without questioning

Raises the bar and repeatedly encourages the team to continually improve. Allocates appropriate resources to get the work done • Provides clear, thorough & timely feedback on work performance to individuals.

Gets Results- Raises the bar and repeatedly encourages the team to continually improve. Allocates appropriate resources to get the work done • Provides clear, thorough & timely feedback on work performance to individuals

Customer Relations- Works to educate the customers so that they are fully aware of products Establishes good interpersonal relationships by helping people feel valued

Handles upset customers by hearing the customer, empathizing, apologizing, and taking personal responsibility for resolving customer problems/issues

Team Work- Builds strong teams that capitalize on differences in expertise, competencies

Champions collaborative team working across departments/ functions • Proactively works with colleagues to develop solutions to their issues

Job Description

Job Responsibilities

• Design and implement robust database solutions including

  • Security, backup and recovery

  • Performance, scalability, monitoring and tuning,

  • Data management and capacity planning,

  • Planning, and implementing failover between database instances.

• Create data architecture strategies for each subject area of the enterprise data model.

• Communicate plans, status and issues to higher management levels.

• Collaborate with the business, architects and other IT organizations to plan a data strategy, sharing important information related to database concerns and constrains

• Produce all project data architecture deliverables..

• Create and maintain a corporate repository of all data architecture artifacts.

Skills Required:

• Understanding of data analysis, business principles, and operations

• Software architecture and design Network design and implementation

• Data visualization, data migration and data modelling

• Relational database management systems

• DBMS software, including SQL Server  

• Database and cloud computing design, architectures and data lakes

• Information management and data processing on multiple platforms 

• Agile methodologies and enterprise resource planning implementation

• Demonstrate database technical functionality, such as performance tuning, backup and recovery, monitoring.

• Excellent skills with advanced features such as database encryption, replication, partitioning, etc.

• Strong problem solving, organizational and communication skill.

• Experience in .Net Core, MVC framework, WebAPI
• Deep understanding of programming principles and OOPS concepts.
• Strong Coding Discipline
• Comprehensive knowledge on Good Practices, Coding guidelines, General Programming Paradigms
• Excellent verbal communication skills and good interpersonal skills.
• Good experience in Error handling & debugging techniques
• Strong Logical, analytical & problem solving skills
• Ability to build well maintained libraries & tools based on the business needs
• Experience in mentoring the teams and helping them
• Azure / AWS DevOps knowledge is desirable but not a must.

• Contacting prospective clients / existing customers to inform them about the product using scripts

• Accurately record details of communication with customers 

• Developing and sustaining solid relationships with customers to encourage repeat business

• Answer questions about product features 

• Using sales scripts drive sales and respond to customer rejections

• Developing in-depth knowledge of products and services offered by us to make suitable recommendations based on customers' needs and preferences.

• Continually meeting or exceeding daily and monthly targets with respect to call volume and sales.

• Go the ‘extra mile’ to meet customer expectations and perform diligently

• 2-4  years of experience, with at least 1-2 years of experience in testing Web Applications/Services, UI testing.
• Good exposure to Non-functional tests strategies like Load, Perf and Chaos.
• Good understanding of testing principles: UI and Usability testing, Stress testing, Functional/Regression testing, Code coverage, TDD/BDD, UAT.
• Experience in deploying solutions into AWS is a major plus.
• Good team player, having effective and professional oral and written communication skills.