Senior IoT Cloud Engineer

Company Overview: 

Softlink Global is a leading IT software company specializing in digitalizing logistics and freight forwarding operations. With a strong global presence across 50+ countries, our innovative, cutting edge ERP solutions empower businesses to streamline and optimize complex operations, enhance efficiency, and drive profitability for global clients. We operate from offices in Singapore, the USA, and the Philippines, and across major cities in India, including Mumbai, New Delhi, Chennai, Bangalore, Kolkata, Ahmedabad, and Hyderabad. 

Position Overview: 

We are looking for a Full Stack Developer (3–5 years) who can go beyond code to understand and solve real business problems. This role requires someone who is equally comfortable writing efficient, scalable software and articulating complex ideas clearly to both technical and non-technical stakeholders. A successful candidate will combine solid development skills with logical reasoning, solution-oriented thinking, and the ability to collaborate effectively across teams. 

Job Description:

1. Application Development: 

∙ Design and develop scalable and maintainable web applications using C#, ASP.NET, MVC, and MS SQL. 

∙ Implement user interfaces with React and modern JavaScript to create intuitive user experiences. 

∙ Apply a solution-oriented approach to translate business requirements into clean, reliable code. 

2. Database Management: 

∙ Write, review, and optimize SQL queries for data-heavy operations with a focus on performance and accuracy. 

∙ Contribute to database design, ensuring consistency, security, and scalability.

3. Collaboration & Teamwork: 

∙ Work closely with product managers, designers, QA, and other developers to shape technical solutions that address real-world logistics challenges. 

∙ Actively participate in sprint planning, whiteboard discussions, and design sessions to drive clarity and alignment across teams. 

4. Code Quality & Debugging: 

∙ Follow best practices for clean code, version control, and documentation. 

∙ Diagnose complex bugs, conduct root cause analysis, and implement robust fixes. ∙ Technology Innovation: 

∙ Stay current with new technologies and development practices to continuously improve product quality.

∙ Contribute ideas for architectural improvements, refactoring opportunities, and better engineering processes. 

Ideal Candidate Requirements: 

∙ Bachelor’s degree in Computer Science, IT, or a related field 

∙ 3 to 5 years of hands-on experience in software development using any of the following: C#, ASP.NET, React, JavaScript, SQL 

∙ Strong interest in building full-stack applications and working in a product-driven environment

∙ Logical reasoning and a proactive attitude toward learning and problem-solving

∙ Good communication skills and a willingness to learn from peers and mentors

🔧 What You’ll Do

• Engage with customers via live chat and email, helping them troubleshoot issues, complete onboarding, and succeed with the product.
• Interact with e-commerce business owners globally, understand their workflows, and guide them in using the product effectively.
• Watch user session videos to identify product adoption roadblocks and suggest UI/UX improvements to the product team.
• Categorize and escalate technical issues or product requests to the relevant internal teams (Product, Engineering).
• Maintain clear communication logs and support documentation.
• Be a voice of the customer, advocating for their success and experience.

👌 What Makes You a Great Fit

• You genuinely enjoy helping people and want to see them succeed.
• You treat support like a Michelin-star service experience, focused on precision, warmth, and follow-through.
• You’re curious, empathetic, and a strong communicator — especially in writing.
• You're comfortable engaging with people from diverse cultural and business backgrounds.
• You don’t mind watching session recordings to spot friction points — and suggesting improvements.

🌐 Nice-to-Have Skills (Not Mandatory)

• Basic working knowledge of SQL, JavaScript, Postman, or web debugging/analytics tools.
• Prior experience in a SaaS startup, especially in a support, CX, or success role.

🚀 We Are Hiring: Data Engineer | 4+ Years Experience 🚀

Job description

🔍 Job Title: Data Engineer

📍 Location: Ahmedabad

🚀 Work Mode: On-Site Opportunity

📅 Experience: 4+ Years

🕒 Employment Type: Full-Time

⏱️ Availability : Immediate Joiner Preferred

Join Our Team as a Data Engineer

We are seeking a passionate and experienced Data Engineer to be a part of our dynamic and forward-thinking team in Ahmedabad. This is an exciting opportunity for someone who thrives on transforming raw data into powerful insights and building scalable, high-performance data infrastructure.

As a Data Engineer, you will work closely with data scientists, analysts, and cross-functional teams to design robust data pipelines, optimize data systems, and enable data-driven decision-making across the organization.

Your Key Responsibilities

Architect, build, and maintain scalable and reliable data pipelines from diverse data sources.

Design effective data storage, retrieval mechanisms, and data models to support analytics and business needs.

Implement data validation, transformation, and quality monitoring processes.

Collaborate with cross-functional teams to deliver impactful, data-driven solutions.

Proactively identify bottlenecks and optimize existing workflows and processes.

Provide guidance and mentorship to junior engineers in the team.

Skills & Expertise We’re Looking For

3+ years of hands-on experience in Data Engineering or related roles.

Strong expertise in Python and data pipeline design.

Experience working with Big Data tools like Hadoop, Spark, Hive.

Proficiency with SQL, NoSQL databases, and data warehousing solutions.

Solid experience in cloud platforms - Azure

Familiar with distributed computing, data modeling, and performance tuning.

Understanding of DevOps, Power Automate, and Microsoft Fabric is a plus.

Strong analytical thinking, collaboration skills, Excellent Communication Skill and the ability to work independently or as part of a team.

Qualifications

Bachelor’s degree in Computer Science, Data Science, or a related field.

1.Proven experience as a PPC Ads Specialist or similar role with a successful track record of managing and optimizing PPC campaigns.

2.In-depth knowledge & work experience of PPC platforms such as Google Ads, Bing Ads, and social media advertising platforms (Facebook, Instagram etc.)

3.Experience in Paid Search (PPC) / Create and manage Payper Click (PPC) campaigns.

4.Sound knowledge of keyword research tools, analytics platforms, and bid management systems.

5.Strong communication and collaboration skills.

6.Ability to work in a fast-paced, results-driven environment.

6.Certifications in Google Ads and other relevant platforms will be a plus.

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model

• Thorough understanding of React.js and its core principles

• Experience with popular React.js workflows (such as Flux or Redux)

• Familiarity with newer specifications of EcmaScript

• Experience with data structure libraries (e.g., Immutable.js)

• Knowledge of isomorphic React is a plus

• Familiarity with RESTful APIs