Senior IoT Cloud Engineer

Support Services Analyst

Company Summary :

As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com

Business Summary :

Deltek’s award winning Support Services team provides best-in-class assistance to Deltek’s customers across the world via phone, chat and email. Our team is comprised of a group of diverse, collaborative and passionate professionals who come from varying industries, backgrounds and professions. Our diversity and passion is our strength, so however you identify and whatever background you bring, we invite you to explore our team as a potential next step in your career!

External Job Title :

Support Services Analyst

Position Responsibilities :

• Serves as the second level of support to all the customers’ queries. 
• Resolves the queries and issues by ensuring that all assigned requests are addressed within the SLA or escalate it further as required. 
• Take ownership and responsibility of issues from start through to a successful resolution and follow the escalation process, to speed up the resolution. 
• Effective & efficient working in partnership with other departments to prevent delay in resolution 
• Applying technology in multiple ways to configure the product and helping the customer implement Replicons products. 
• Solid understanding of product limits and suggesting ways of improving the product 
• Logically understanding the concepts of other SaaS based products for integration requests. 
• Need to be multi skilled in all three mediums (phone. Chats and emails.) 

Qualifications :

• Any Bachelor's Degree 
• At least 2 years of experience in software application support and/or infrastructure support 
• Basic understanding of Web technology, basic networking & hardware knowledge, and software applications 
• Excellent communication skills - verbal, written, listening skills and interpersonal skills. 
• Ability to communicate in a tactful, courteous manner and to deal with and resolve complex situations in a professional manner 
• Ability to handle multiple tasks/projects simultaneously and effectively work individually or in a team environment 
• Open to work in a 24/7 support environment 

Are you a driven React Native Full Stack Mobile Developer looking for your next challenge?

We area a growing global technology partner is looking for a skilled React Native Full Stack Mobile Developer to join their Technology and Development team.

If you're eager to showcase your expertise and collaborate with a talented group of engineers, this role is perfect for you!

We stand at the forefront of technology innovation, catering cutting-edge solutions to clients spanning diverse sectors. With a strategic emphasis on finance, banking, and corporate verticals, they're known for their excellence in delivery. We are seeking a senior developer to join their global projects team.

About the position.

The Senior React Native Full Stack Mobile Developer candidate will have a strong background in building mobile applications and will be proficient in front-end (React Native) and back-end development.

In addition to technical expertise, the candidate should have experience in testing, browser testing, and thorough documentation practices.

As a senior member of the mobile development team, you will play a critical role in designing, developing, and maintaining mobile applications that provide exceptional user experiences.

Key Responsibilities:

• Mobile Application Development: Design, develop, and maintain mobile applications using React Native for iOS and Android platforms.
• Full Stack Development: Work on both the front-end and back-end components of mobile applications, including server-side development using Azure (or other Cloud Platforms) and MongoDB (or other relevant experience)
• Testing and Quality Assurance: Develop and execute comprehensive test plans, including unit testing, integration testing, and browser testing, to ensure the reliability and functionality of mobile applications.
• Cross-Browser Compatibility: Conduct cross-browser testing to ensure consistent functionality and appearance of web-based components.
• Documentation: Create and maintain detailed technical documentation, including code comments, API documentation, and development guides.
• Code Review and Collaboration: Collaborate with team members to conduct code reviews, provide constructive feedback, and ensure code quality and consistency.
• Performance Optimization: Identify and address performance bottlenecks in mobile applications and back-end services to optimize speed and responsiveness.
• Security and Data Protection: Implement security measures and best practices to protect user data and maintain compliance with data protection regulations.
• Scalability and Maintenance: Design systems and architectures that are scalable and maintainable as applications grow and evolve.
• Stakeholder Communication: Collaborate with cross-functional teams and effectively communicate technical concepts to non-technical stakeholders.

Qualifications:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• Proven 3+ years experience as a Mobile Developer with expertise in React Native for mobile application development both with iOS and Android platforms.
• Full stack development experience, including back-end development using Azure and MongoDB.
• Proficiency in front-end technologies, including HTML, CSS, and JavaScript.
• Strong testing skills, including unit testing, integration testing, and browser testing.
• Extensive experience in mobile application design and development.
• Solid understanding of cross-browser compatibility and responsive design principles.
• Thorough documentation practices and ability to create technical documentation.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration skills to work effectively in a distributed team-oriented environment.
• Commitment to security and data protection best practices.

We offer an exciting and professional environment with excellent career and growth opportunities. They provide their team members with a professional work environment with regular team outings. Their office is located in the heart of Salt Lake Sector V, Kolkata offering a terrific workspace that's both accessible and inspiring. Joining the team means becoming part of this vibrant and dynamic team where your skills will be valued, your creativity will be nurtured, and your contributions will make a difference. In this role, you can work alongside some of the brightest minds in the industry.

Onsite Office Location: Kolkata, India (Salt Lake, Sector V)

Telemarketing/Telecaller

PREFERRED: FEMALE CANDIDATE ONLY

DESIGNATION: EXECUTIVE – SENIOR EXECUTIVE.

Experience : 2 years and above

Job Description: 

·          Good Communications skills in English.

·          Immediate joiners.

·          Handling inbound & outbound calls

·          Targeted Companies : Just Dial, Trade India or any Tele sales experience.

·          Linguistic Skills: English, Tamil + any additional language (Hindi, Telugu, Kannada etc) (salary shall be open and negotiable for hindi profiles).

Desired Candidate Profile

Zoomies help the world connect — and deliver happiness while doing it. We set out to build the best video conferencing product for the enterprise, and today help people communicate better with products like Zoom Phone, Zoom Rooms, Zoom Video Webinars, Zoom Apps, and OnZoom.

We’re problem-solvers and self-starters, working at a fast pace to design solutions with our customers and users in mind. Here, you’ll work across teams to dig deep into impactful projects that are changing the way people communicate, and enjoy opportunities to advance your career in a diverse, inclusive environment. 

Zoom is growing at an explosive pace by every measure - revenues, people, innovation, and customers. Led by Eric S. Yuan, the #1 ranked CEO on Glassdoor, our unique culture makes Zoom an awesome place to work. We are expanding teams across the organization. If you are motivated by delivering happiness, come join us at Zoom!

Zoom is looking for a highly driven WordPress Web Developer to join our growing organization. In this role you will manage and continually improve our website and associated properties. This individual will work primarily with the Marketing team. This position will be dynamic and challenging and we are looking for the right individual that can think on their feet and really embrace new challenges as they come along. 

KEY RESPONSIBILITIES

• Developing and providing maintenance support for WordPress site

• Design and build responsive, cross-browser compatible pages using Wordpress (including localized versions of pages)

• Assist with helpdesk tickets and troubleshooting as needed

• Optimizing page speed of WordPress sites

• Create and maintain the documentations of development work

• Ongoing security patching

• Work closely with the members of Web Team and internal customers

QUALIFICATIONS

• 5+ years of professional Front End Development experience

• Experience developing pages in Wordpress

• Strong understanding of CSS, HTML, Javascript

• Experience with cross-browser compatibility and responsive web design

• Ability to create responsive web pages from design prototypes in Figma

• Understanding of JSON, Lottie, Web Authentication, Bootstrap, React, Storybook, and Invision.

• Good communication and interpersonal skills, and ability to work to deadlines

• PHP and WordPress experience 

Check us out with a free download: zoom.us/download    

Zoom Video Communications is an equal opportunity employer and evaluates applicants regardless of an individual’s age, race, color, gender, religion, national origin, sexual orientation, disability or veteran status. Our combined differences are what make us Zoom!

Explore Zoom:

• https://urldefense.com/v3/__https://youtu.be/7i2o_tszj5g__;!!K5ATeMLGHIlgtw!N_9bFG2WvSVHNjvQfjuOpRN_CRuOAVcjK-OUBF5KymSi-XOFAnfRCVoBcyNhxGRFJi6P$" target="_blank">Hear from our leadership team

• https://www.comparably.com/companies/zoom-video-communications/awards" target="_blank">Browse Awards and Employee Reviews on Comparably

• https://blog.zoom.us/category/company-news/" target="_blank">Visit our Blog

• http://zoom.us/download" target="_blank">Zoom with us!

• Find us on social at the links below and on https://www.instagram.com/zoom/" target="_blank">Instagram

Experience: 6+ Years

Essential Skills & Experience

• Must to have minimum of 3 years of experience in using Angular 2+ and above versions.
• Develop modern software applications and working with the team to solution definition and guide teams through execution and implementation
• Ensuring high performance on mobile and desktop
• Must have experience for writing tested, idiomatic, and documented Angular, JavaScript, HTML and CSS
• Must have knowledge of OOP concepts, industry best practices and architecture designs.
• Must have good understanding of web technology/enterprise level applications.
• Coordinating the workflow between the graphic designer, the HTML coder, and yourself
• Cooperating with the back-end developer in the process of building the RESTful API
• Communicating with external web services
• Experience should include structured source code management using SVN or GIT and build using MAVEN/Grunt.
• Good to have backend experience in any one of the backend technologies mentioned below:
  • Java with Spring boot.
  • PHP
• Need to have good experience in Web application designing.
• Good to have experience in Agile methodology.

Nice to Have

• Experience with web servers like Nginx or NodeJS
• Basic awareness of cloud orchestration frameworks like Kubernetes/Docker
• Understanding of Unit Testing Frameworks

BEHAVIORAL SKILLS

• Self-motivated and a Quick Learner
• Ability to consistently perform and meet deadlines
• Attention to detail and follow-through
• A good understanding of customer satisfaction
• Ability to work effectively in a team as well as in an individual environment
• Excellent written and verbal communication skills