Senior Human Resource Officer

Role & Responsibilities

• work with peers in Product, QA, and other Engineering departments;
• coach and mentor team members;
• cautiously drive adoption of new technologies and processes;
• preserve our engineering values of quality, scalability, and maintainability;
• “see around corners” — identify blind spots and prioritize work across teams;
• work with international teams to ensure successful product development and delivery; and
• own the overall architecture and systems engineering for your products.

Ideal Candidate

• exceptional communication and organizational skills;
• experience recruiting for and building software engineering teams;
• the ability to inspire and motivate team members;
• a strong technical background in software engineering and architecture, and experience with modern programming languages and frameworks;
• 6+ years of software development experience; and
• 4+ years of experience managing software teams (as a Team Lead or a Manager) or similar experience as an individual contributor.

Consultant – Data Entry / Admin Executive

Roles and Responsibilities

• Insert customer and account data by inputting text based and numerical information from source documents within time limits
• Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry
• Review data for deficiencies or errors, correct any incompatibilities if possible and check output
• Research and obtain further information for incomplete documents
• Apply data program techniques and procedures
• Generate reports, store completed work in designated locations and perform backup operations
• Scan documents and print files, when needed
• Keep information confidential
• Manage calls and queries for information and access relevant files
• Comply with data integrity and security policies
• Ensure proper use of office equipment and address any malfunctions

Requirements and skills

• Proven data entry work experience, as a Data Entry Operator or Admin Executive
• Proficient in using MS Excel skills
• Familiarity with administrative duties
• Typing speed and accuracy
• Excellent knowledge of correct spelling, grammar and punctuation
• Attention to detail
• Confidentiality
• Organization skills, with an ability to stay focused on assigned tasks
• Excellent written and oral Communication skills
• Basic Graduation - Additional computer training or certification will be an asset

ABOUT THE ROLE

We are looking for young dynamic individuals in the role of Operation and product support, who will be part of our Support Team in Hyderabad. The job will need a fair amount of technical knowledge about Web SaaS portals.

Job Responsibilities:

• Attend inquiries and resolve product or service problems by clarifying the customer's complaint via, email, online chat, helpDesk etc.
• Provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution. Suggest or inform customers about the best practices. Identify and assess customers’ needs to achieve satisfaction by going the extra mile to engage customers.
• A certain degree of creativity, latitude, and problem- solving is required
• Coordinate with cross-functional teams to achieve the
• highest level of customer satisfaction.
• Streamline and expedite operational tasks, including inbound and outbound marketing.
• Follow communication procedures, guidelines, and policies.

REQUIREMENTS

• Experience of 1 year in customer service role handling customer support/technical queries.
• Excellent oral and written communication and people interaction skills.
• Hands-on experience with ticketing software like Freshdesk/Freshchat.
• Good analytical skills with active listening and attention to detail.
• Ability to multi-task, prioritize and manage time effectively.
• Work independently and own the raised matter till closure.
• Work experience in SAAS companies is an added advantage 

Position name : Full Stack Developer

Job location : Bangalore

Mandatory Skills : NodeJS, Typescript, Javascript, MySQL, VueJS

Job Requirements :

Must have strong and up-to-date knowledge of NodeJS and class-based programming.

Professional experience building single page applications using React, Vue.js.

Must have strong and up-to-date knowledge of JavaScript ES6 and higher.

You can make a solid relational data model and have a deep knowledge of SQL and MySQL.

You have a good understanding of HTTP and know how to make a reliable and modern web API (REST).

Should have worked on at least one large complex web application.

You Should know how to write clean and flexible object-oriented code.

You must have a good understanding of sync programming concepts.

You Should work daily with tools like Git, NPM, Composer and a proper IDE.

You Should able to deliver POCs, experiments and technology evaluations following design thinking practices.

Should have experience in writing the clean code and a pragmatic program.

• Conducting market research to identify selling possibilities and evaluating customer needs
• Setting up meetings with potential clients and listening to their wishes and concerns
• Preparing and delivering appropriate presentations on products and services
• Creating frequent reviews and reports with sales and financial data
• Participating on behalf of the company in exhibitions or conferences
• Negotiating/ closing deals and handling complaints or objections
• Collaborating with team members to achieve better results
• Gathering feedback from customers or prospects and sharing it with internal teams

Desired Candidate Profile

• Experience in Edtech sales
• Proven experience as a Sales Manager or relevant role
• Proficiency in English, fluency with communication be it verbal & written
• Excellent knowledge of MS Office
• Hands-on experience with ERP solutions is a plus
• Thorough understanding of marketing and negotiating techniques
• Passion for sales
• A results-driven approach
• Aptitude in delivering attractive presentations

• IND AS & IFRS based ESOP Accounting & Disclosures for clients, quarterly as well as yearly.
• Perform Business valuation for clients from various industries using appropriate model.
• Fair valuation of Options using Black & Scholes Model & Binomial Model.
• Prepare report on valuations, accounting & disclosures.
• Tracking revenue and raising Invoice on completion of assignments
• Maintaining Dashboards and MIS of assignments for Management
• Co-ordinating with Technology team for Bug fixing, Customizations, new developments
• Co-ordinating with Operations team for procurement and understanding client’s MIS