Senior Executive (QA)

Main Responsibilities: 

1. Admin Support 

• Help the sales team with daily tasks 

• Manage their meetings, travel plans, and appointments 

• Prepare and share sales reports, proposals, and presentations 

2. Customer Support 

• Keep customer records and databases updated 

• Answer customer questions and resolve their issues politely 

• Follow up on orders, deliveries, and payments 

3. Sales Coordination 

• Manage the sales process from order to delivery 

• Ensure orders are handled correctly and on time 

• Check stock levels and ensure product availability 

4. Telecalling & Lead Generation 

• Make outbound calls to potential customers to introduce company services 

• Generate and qualify new leads through calls, emails, and online platforms 

• Maintain a database of prospects and track follow-ups 

• Schedule meetings or demos for the sales team with interested leads 

• Work towards achieving lead generation and conversion targets 

5. Communication & Teamwork 

• Coordinate with departments like marketing, accounts, and logistics 

• Ensure smooth communication within the team and with clients 

• Support in planning meetings, events, and exhibitions 

6. Data Handling & Reports  

• Collect and analyze sales data to identify trends 

• Assist in preparing sales targets and budgets 

• Generate reports to support business planning 

Qualifications: 

Education: Bachelor's degree in any field 

Experience: Minimum 2 years in a similar role (sales support/telecalling) 

Skills Required: 

Good knowledge of MS Office (Word, Excel, PowerPoint, Outlook) 

Strong verbal and written communication skills 

Good convincing and negotiation skills 

Ability to handle telecalling and lead conversion 

Strong organizational and multitasking abilities

Full-Time · On-site · Growth & Product

About Kitab

At Kitab, we’re democratising human learning experience. We leverage advanced AI to empower the next generation of knowledge seekers to achieve their goals, discover new possibilities, and make informed decisions in their personal and professional lives.

About the Role

We aren’t building just another learning platform—we’re building a platform about evolving, finding purpose, and creating impactful change in the journeys of our users.

We are looking for a passionate and experienced Learning Experience Designer to lead the design and development of our growth program library. The ideal candidate will combine deep expertise in learning design with a strong grounding in behavioral science, emotional and psychological frameworks, and effective program sequencing—turning complex science into journeys that feel personal, purposeful, and transformative.

What You’ll Do

•       Design end-to-end growth programs (e.g. Focus, Calm, Clarity) including day-by-day curricula, learning arcs, and progression frameworks

•       Apply behavioral science principles (e.g. Habit formation, CBT, spaced repetition, motivational psychology) to build programs that drive lasting, meaningful change

•       Define difficulty progressions and scaffolding strategies so users are always appropriately challenged without being overwhelmed

•       Determine the right delivery modality for each stage of a program such as journaling prompts, reflective exercises, audio, micro-lessons, or practice drills

•       Collaborate closely with product, engineering, and content teams to bring programs to life inside the app

•       Define clear learning outcomes and success metrics for each growth track

•       Iterate on programs using user data, session feedback, and emerging research insights

•       Build and maintain a content taxonomy that supports AI-driven personalisation

•       Stay current with research in learning science, positive psychology, neuroscience, and habit formation

What We’re Looking For

•       2-5 years of experience in learning experience design, instructional design, or curriculum development

•       Strong grounding in behavioral science, psychology, or a related field

•       Experience designing programs for consumer apps or digital wellness/personal development products

•       Ability to translate complex frameworks (e.g. CBT, Fogg Behavior Model, Self-Determination Theory) into accessible, engaging user experiences

•       Strong writing skills—you can produce compelling, clear content for diverse audiences

•       Systems thinker who can design at the macro level (full program arc) and the micro level (a single prompt or exercise)

•       Comfort working in a fast-moving startup environment with ambiguity and evolving priorities

Nice to Have

•       Experience with AI-powered or personalised learning systems

•       Prior experience as a coach, therapist, or group facilitator

•       Familiarity with gamification and motivational design frameworks (Octalysis, SDT)

What We Offer

•       Creative ownership over the learning philosophy of an AI-first platform

•       An opportunity to design programs that meaningfully impact millions of users

•       A collaborative, mission-driven team at the intersection of ancient wisdom and modern science

•       Competitive compensation

•       A culture-first team

Kitab is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

• Lead product demonstrations & sales presentations.
• Engage with clients: follow-ups & feedback collection.
• Develop & nurture customer relationships.
• Prepare daily demonstration schedules.
• Oversee social media presence (Instagram, LinkedIn, YouTube).
• Strong English communication skills.
• Proficiency in MS Office & Canva.
• Prior experience in home automation, lighting controls, or AV systems beneficial.
• Female candidate preferable.

Job Title: Full Stack Developer

Experience- 3+ years

Location: Remote

Notice Period: Immediate Joiner Preferred

Job Description:

Responsibilities:

• Design, develop, and maintain full-stack applications using Python (FastAPI), Node.js, and React.
• Create and optimize RESTful APIs and backend services.
• Work with PostgreSQL to design efficient data models and write complex SQL queries.
• Develop responsive and interactive front-end components using React.
• Collaborate with team members using Git for version control and code reviews.
• Debug, troubleshoot, and enhance existing applications for better performance and user experience.
• 
  

Requirements:

• 3 years of experience in full-stack development or a similar role.
• Strong proficiency in Python with hands-on experience in FastAPI.
• Solid front-end development experience using React.
• Experience developing backend services with Node.js.
• Proficiency in PostgreSQL, including writing efficient SQL queries.
• Familiarity with Git for version control and collaborative development.
• Good communication and problem-solving skills.

• Leveraging customer insights to anticipate needs and obstacles within the path to purchase and designing strategies to target the obstacles and share knowledge with key stakeholders
• Interpreting the user journey to better understand and improve the customer experience (through digital engagements) and touch points that move consumers down the funnel to increase conversions
• Resolving gaps in the total customer experience to optimize the experience
• Facilitating the buying journey for products and/or services by understanding the key benefits of the offers
• Developing illustrations, logos and other designs
• Using the appropriate colours and layouts for each graphic
• Working closely with the marketing and production team to produce final design
• Amending designs after feedback
• Ensuring final graphics and layouts are visually appealing and on-brand

Desired Candidate Profile

• Proven graphic designing experience of 3-7 years
• A strong portfolio of illustrations or other graphics
• Familiarity with design software and technologies (such as InDesign, Illustrator, Dreamweaver, Premier Photoshop)
• Good at developing illustrations, logos, and other designs
• A keen eye for aesthetics and details
• Ability to work methodically and meet deadlines