Senior Azure QA / Test Engineer

Location: Gurugram, India

Duration: 3 Months

Job Summary:

We are seeking a highly motivated OSINT Analyst Intern with a potential Pre-Placement Offer (based on performance) to join our Cyber Intelligence Team. The role focuses on gathering, analyzing, and reporting on publicly available data to support cyber investigations, threat intelligence, and profiling tasks. Ideal for individuals passionate about intelligence gathering, social media analysis, and digital profiling.

Responsibilities:

• Perform open-source intelligence (OSINT) investigations using usernames, emails, phone numbers, and social media footprints.
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• Conduct deep-dive investigations using breach data and leaked credential sets.
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• Utilize Google Dorking techniques to extract sensitive or hidden data from public sources.
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• Perform social media intelligence (SOCMINT) to analyze behavioral patterns, networks, and digital presence.
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• Investigate mobile numbers using OSINT tools to identify user identities and digital trails.
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• Assist in email-based investigations, including tracing sources, compromise checks, and breach analysis.
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• Maintain strict operational security (OPSEC) during intelligence collection and investigations.
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• Support the generation of intelligence reports, profiling documents, and threat landscape summaries.
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• Stay updated on geopolitical issues, regional conflicts, and their cybersecurity implications (preferred).
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Required Skills:

• Strong understanding of OSINT techniques and investigation workflows
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• Google Dorking and advanced search operators
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• Email investigation tools and methodologies
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• Mobile number tracing and identification using OSINT platforms
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• Social Media Intelligence (SOCMINT) across platforms like Facebook, Twitter, LinkedIn, Telegram, and others
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• Experience in breach data investigation (HaveIBeenPwned, dehashed, breach compilation analysis)
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• Knowledge of Operational Security (OPSEC) for safe investigation practices
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• Ability to create detailed and structured intelligence reports
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• Bonus: Geopolitical awareness and understanding of how global events impact cyber threats.

Overview

As an engineer in the Service Operations division, you will be responsible for the day-to-day management of the systems and services that power client products. Working with your team, you will ensure daily tasks and activities are successfully completed and where necessary, use standard operating procedures and knowledge to resolve any faults/errors encountered.

Job Description

Key Tasks and Responsibilities:

Ensure daily tasks and activities have successfully completed. Where this is not the case, recovery and remediation steps will be undertaken.

Undertake patching and upgrade activities in support of ParentPay compliance programs. These being PCI DSS, ISO27001 and Cyber Essentials+.

Action requests from the ServiceNow work queue that have been allocated to your relevant resolver group. These include incidents, problems, changes and service requests.

Investigate alerts and events detected from the monitoring systems that indicate a change in component health.

Create and maintain support documentation in the form of departmental wiki and ServiceNow knowledge articles that allow for continual improvement of fault detection and recovery times.

Work with colleagues to identify and champion the automation of all manual interventions undertaken within the team.

Attend and complete all mandatory training courses.

Engage and own the transition of new services into Service Operations.

Participate in the out of hours on call support rota.

Qualifications and Experience:

Experience working in an IT service delivery or support function OR

MBA or Degree in Information Technology or Information Security.

Experience working with Microsoft technologies.

Excellent communication skills developed working in a service centric organisation.

Ability to interpret fault descriptions provided by customers or internal escalations and translate these into resolutions.

Ability to manage and prioritise own workload.

Experience working within Education Technology would be an advantage.

Technical knowledge:

Advanced automation scripting using Terraform and Powershell. 

Knowledge of bicep and ansible advantageous. 

Advanced Microsoft Active Directory configuration and support.

Microsoft Azure and AWS cloud hosting platform administration.

Advanced Microsoft SQL server experience.

Windows Server and desktop management and configuration.

Microsoft IIS web services administration and configuration.

Advanced management of data and SQL backup solutions.

Advanced scripting and automation capabilities. 

Advanced knowledge of Azure analytics and KQL.

Skills & Requirements

IT Service Delivery, Information Technology, Information Security, Microsoft Technologies, Communication Skills, Fault Interpretation, Workload Prioritization, Automation Scripting, Terraform, PowerShell, Microsoft Active Directory, Microsoft Azure, AWS, Microsoft SQL Server, Windows Server, Windows Desktop Configuration, Microsoft IIS, Data Backup Management, SQL Backup Solutions, Scripting, Azure Analytics, KQL.

1. Collaborate with product management and development teams to define and implement innovative solutions for the product direction, visuals, and user experience.
2. Execute all visual design stages from concept to final hand-off to development.
3. Conceptualize original ideas that bring simplicity and user-friendliness to complex design roadblocks.
4. Create wireframes, user flows, and prototypes to effectively communicate interaction and design ideas.
5. Conduct user research and evaluate user feedback to enhance user experience.
6. Establish and promote design guidelines, best practices, and standards.
7. Present and defend designs and key milestone deliverables to peers and executive level stakeholders.
8. Stay updated on industry trends, design tools, and emerging technologies.

Requirements:

1. Proven experience as a UI/UX Designer or similar role.
2. Strong portfolio showcasing a variety of design projects.
3. Proficiency in design tools such as Adobe Creative Suite, Sketch, Figma, or similar.
4. Experience with user research and usability testing.
5. Understanding of interaction design principles and best practices.
6. Excellent visual design skills with sensitivity to user-system interaction.
7. Up-to-date with the latest UI trends, techniques, and technologies.
8. Ability to work collaboratively in a fast-paced, cross-functional team environment.
9. Strong communication skills to articulate design decisions and thought process.

Nice to Have:

1. Experience in designing for mobile applications and responsive web design.
2. Knowledge of HTML, CSS, and basic front-end development principles.
3. Experience with motion graphics and prototyping tools.
4. Bachelor's degree in Design, Human-Computer Interaction, or a related field.

• We are a startup team of 60+ amazing & diverse individuals from various backgrounds, ethnicities, and ages.
• We are an employee-first Product Company (not a service-based business), and you get to be a part of an amazing product roadmap.
• This is a 100% remote working opportunity with occasional company & team meetups (which is a lot of fun!)
• We guarantee your experience to be 10x more enriching and faster than a traditional MNC environment
• We work on exciting technologies and are open to try out new things.
• We are close-knit like a family and motivate each other to grow constantly

• We are looking for full stack developers with both front end & backend experience (Angular & .NET & MS SQL)
• In case you don't have much front-end experience in Angular not to worry but backend experience in .NET is critical.
• You should have at least 1 year of relevant experience and not more than 5 years of experience.
• You are interested in being a part of a startup journey of a Product Company.

• Understand existing Web applications & Develop  and maintain .NET Web applications
• Deliver within specified timelines and up to  expected quality standards
• Enhance Web applications as per client change  requests
• Ability to migrate applications from Angular 1 to  Angular 2 and above
• Perform root cause analysis to address issues  reported
• Liaise with peers, if required, and coordinate with other teams (DB, Testing, Front-end) to ensure timely and qualitative delivery.

• Employee Medical Insurance
• Flexible Working Hours
• Remote Working (Freedom to work from anywhere)
• Fast-paced & employee-first work culture enabling you to grow faster
• Gain deep insight into the Marketing & Advertising  industry
• Opportunity to interact with clients
• Performance-driven culture – 6 months  appraisal cycle

• Strong knowledge of Net Core 2.0 with more than 2 live projects
• Basic front-end knowledge of Angular 2+, HTML Javascript, and JQuery skills
• SQL Server 2012/2016
• MVC, Design Patterns & Object-oriented analysis and design (OOAD)
• Strong analytical skills
• Fast self-learning attitude
• Exhibit trust & self-respect
• Are a good team player
• Able to manage work & deadlines

• Strong knowledge of Front-end (Angular 2+)
• Knowledge of ASP.Net Web forms 
• Experience with Git
• Familiarity with Azure & AWS platforms
• Leadership/Mentoring skills

About Us
Zupee is India’s fastest-growing innovator in real money gaming with a focus on predominant skill-focused games. Started by 2 IIT-Kanpur alumni in 2018, we are backed by marquee global investors such as WestCap Group, Tomales Bay Capital, Matrix Partners, Falcon Edge, Orios Ventures and Smile Group.

Know more about our recent funding: https://bit.ly/3AHmSL3
Our focus has been on innovating in the board, strategy and casual games sub-genres. We innovate to ensure our games provide an intersection between skill and entertainment, enabling
our users to earn while they play. We are at the cusp of scaling rapidly; we’ve only just begun!

Department: Customer Experience

Role: Customer Experience Executive
Location: We are location agnostic & operating in a hybrid model
Core Responsibilities

•  Resolve customers’ queries and issues through voice, email, social, social media channels following the defined process in specified timelines.
• Able to take Inbound calls/make Outbound calls for resolving real-time Customer queries, Customer retention, and offering certain marketing offers, etc.
• Meet the average response time along with productivity while ensuring you follow all quality parameters, SLA with 100% Customer satisfaction.
• To ensure all the customer queries/issues are being resolved on priority with clarity and promptness.

What are we looking for?

• Willing to work in rotational shifts and weeks off (24*7 environment). Initially, it will be 6 days (but will be changed to 5 days a week later).
• Must be proficient with Hindi, English & speaking another language will be an added advantage (Bengali, Gujarati, Kannada, Marathi).
• Should have a minimum of 1-3 years of work experience as a CX executive preferably in E-commerce, Consumer Tech, Hospitality, ITES, Gaming domain.
• Should have managed - Emails/Calls/Chat/Social Media queries.
• Ability to multi-task, and must have excellent communication skills.

Pre-assessment Test Link:- https://test.gclocked.com/?form=-Mo8QM9iPn3ELW56h6PQ" target="_blank">https://test.gclocked.com/?form=-Mo8QM9iPn3ELW56h6PQ

• Atleast 2 years experience in exclusive tech hiring, preferably for product startups.
• Expertise in leveraging the Internet, ATS/CRM applications and sites such as LinkedIn, Stackoverflow, Github to find candidates.
• You should be a pro at X-Ray searches and complicated Boolean search strings.
• Ability to devise innovative ways of sourcing candidates who are generally not available to most on the internet.

At Talenticate, you will get to partner with high growth Product Startups, as you use your recruiting skills to help them identify the right people for their team.

It’s not going to be easy – EASY doesn’t EXCITE us!

You will need to use your full understanding of: technologies, human psychology, and product startup culture to zero-in on just the right person for every mandate that you handle.
You will not be in the business of just “placing candidates”, your work would involve “networking and building relationships” with talented and smart people in the tech industry.

• Delivering a comprehensive service to enquiring customers
• Possibly delegating certain customer enquiries to specific teams
• Managing a large number of incoming calls and emails
• Managing customers’ accounts
• Keeping a record of customer interaction and details of actions taken
• Communicating with internal teams to discuss sales targets
• Generating sales leads, building sustainable relationships where necessary
• Reporting back on results