Senior Associate - Content

Role : Sales Engineer ( Fresher )

Qualification Required : Diploma / B.E / B.Tech ( Mechanical)

Job Location : Mumbai 

Experience : Fresher ( 0-6months)

Looking for candidates who want to build a career in Sales Engineering role in Elevator / Escalator Manufacturing company

Industry & Sector

A company operating in the building vertical-transportation sector, supplying, installing and servicing elevators, escalators and related mobility solutions for commercial, residential and transit projects across India. We deliver end-to-end vertical mobility systems, technical consulting, tendering and aftermarket support to developers, contractors and facility owners.

Role Overview

We are seeking an Fresher for Sales Engineer (Elevators & Escalators) to drive regional business development, own technical sales engagements, prepare competitive proposals and work closely with engineering and project teams to secure and execute orders.

Role & Responsibilities

Manage the full technical sales cycle for elevators and escalators: prospect, qualify, scope, propose, negotiate and close contracts.

Conduct on-site surveys and load/space assessments; produce accurate technical specifications, BOQs and compliant engineering proposals.

Prepare and submit commercial bids and tender responses; coordinate with estimating and project teams to optimize pricing and delivery timelines.

Collaborate with design, engineering and installation teams to convert customer requirements into feasible solutions and ensure smooth project handover.

Maintain CRM records, update pipeline and sales forecasts; proactively follow up on leads and post-sales service opportunities.

Provide pre-sales technical demonstrations and post-order technical support to customers, ensuring high customer satisfaction and repeat business.

Job Title: Customer Support Team Lead

📍 Location: Bangalore

💼 Employment Type: Full-time

🕒 Shift: [Day / Rotational]

👥 Team Size: 8–15 agents (approx.)

Job Summary

We are looking for an experienced Customer Support Team Lead to manage and mentor a team of customer support executives. The ideal candidate will ensure service quality, meet SLAs, drive team performance, and act as the first level of escalation while maintaining a customer-first mindset.

Key Roles & Responsibilities

A. Team Management & Performance

• Lead, coach, and manage a team of customer support executives
• Monitor daily performance metrics including AHT, CSAT, FCR, SLA adherence
• Conduct regular 1:1s, performance reviews, and feedback sessions
• Prepare rosters and manage attendance to ensure adequate coverage

B. Operations & Service Delivery

• Ensure smooth handling of inbound/outbound calls, emails, and chats
• Act as the first point of escalation for customer issues
• Ensure adherence to processes, SOPs, and quality standards
• Identify gaps and drive process improvements

C. Quality, Training & Compliance

• Conduct call audits and quality checks
• Identify training needs and coordinate with training/QA teams
• Support onboarding and nesting of new joiners
• Ensure compliance with company policies and regulatory requirements

D. Reporting & Stakeholder Coordination

• Prepare and share daily/weekly MIS and performance reports
• Coordinate with internal teams (Operations, Product, Tech, QA) for issue resolution
• Share insights, trends, and improvement opportunities with management

Qualifications & Skills

• Graduate in any discipline (Postgraduate preferred)
• 5–8 years of experience in customer support, with 2–3 years as Team Lead
• Strong understanding of contact center metrics and SLAs
• Excellent communication, people management, and problem-solving skills
• Proficiency in MS Excel and CRM tools
• Ability to work in a fast-paced, target-driven environment

Preferred Skills

• Experience in BPO / Customer Support / Healthcare support (if applicable)
• Exposure to multi-channel support (voice, email, chat)

We are looking for a skilled Embedded Systems Engineer to design, develop, test, and maintain embedded firmware and hardware-software integrated systems. The role involves working on microcontrollers, real-time systems, sensors, communication protocols, and low-level hardware interfaces for mission-critical products such as IoT devices, drones, robotics, automotive systems, and defense electronics.

Role: React Native Lead

Exp: 5-9 Years

CTC: up to 30 LPA

Location: Bangalroe

Job Description:  

• Job involves working on latest technologies and frameworks in mobile and open source world to develop mobile applications, mobile web sites and rich internet applications.  

• Candidate should be Collaborative and Quality-focused, resourceful initiative taker, and someone who has good English communication skills.  

Desired Candidate Profile:  

• Work as part of a team to build React Native iOS / Android applications for clients.  

• Architect, build and maintain excellent React Native applications with clean code.  

• Experience with React Js, React Native, JavaScript  

• Implement pixel perfect UI's that match designs.  

• Implement clean, modern, smooth animations and transitions that provide an excellent user 

experience.  

• Familiarity with RESTful API.  

• Release applications to IOS and Google Play stores.  

iOS Developer

Experience 3-8 years

Job Qualifications and Skill Sets(T3-T4)

T3

1. Full-time undergraduate degree or above in computer and related majors

2. More than 3 years of iOS development experience, proficient in OC/Swifit language

3. Have good architecture and interface design capabilities, understand object-oriented design and design patterns, and be able to write high-quality code

4. Understand performance optimization, be familiar with Frameworks-related core libraries, multi-threading, data storage, network communication and other underlying principles

5. Have strong analytical and problem-solving abilities, quick learning ability, stress resistance, communication and collaboration skills

6. Proficient in the use of mainstream tripartite frameworks

T4

1. Full-time undergraduate degree or above in computer and related majors

2. More than 5 years of iOS development experience, proficient in OC/Swifit language

3. Have good architecture and interface design capabilities, understand object-oriented design and design patterns, and be able to implement reusable components with high quality

4. Familiar with performance optimization, familiar with Frameworks-related core libraries, multi-threading, data storage, network communication and other underlying principles

5. Have strong analytical and problem-solving abilities, quick learning ability, stress resistance, communication and collaboration skills

6. Applicants with experience in large-scale first-line Internet product development will be given priority

7. Applicants with development experience in large-scale project performance optimization, engineering efficiency optimization, cross-platform solutions, etc. will be given priority

8. Be familiar with one or more third-party source codes. You need to be familiar with and understand the design patterns and runtime source codes.

Note: Kindly apply only if your open to Work from Office Bangalore and available to join immediate to 10 days.

Interested candidates connect @Bhavani P on the LinkedIn or message your number/ id on the cut short chat.

What we do:

Have you ever tried creating a good video? It's hard. Really hard. We know a thing or two about it because our team is comprised of filmmakers and engineers who have spent the last 20 years of our lives in the motion picture, advertising, and television industry. Today, stitching together a production-ready video poses a litany of challenges: uploading assets from multiple sources, soliciting input from multiple departments, maintaining version control, and getting sign-off on final releases. As you can guess, a lot of this workflow has been happening across multiple tools. Desynova unifies the assets and the conversation. We're aiming to become the media collaboration layer for the entire internet.

Culture:

Rule number one: be a good person. We have a passion for technology and Film/Video making. This is not just a job, it's an opportunity to do what you love every day, stimulate your mind, be challenged, and build an app that allows thousands of creators all over the world to connect with one another and create stunning films, television shows, and works of art.

As part of the Product Management Team, you will help strategize and design our products, manage the end-to-end execution of product features, and contribute to product vision and strategy.

Responsibilities

• Understanding and analyzing user needs. Define and validate use case scenarios with statistics and metrics.
• Maintaining a deep understanding of the competitive landscape and trends
• Validating and pitching new product ideas
• Defining features through detailed specifications and user stories
• Creating elaborate mock-ups and wireframes with industry standard prototyping tools (Optional)
• Working with design and engineering teams through feature implementations
• Maintaining timelines and keeping all stakeholders updated
• Defining success metrics and analyzing product performance
• Basic understanding of how to read code, code comments and verify business logic during code reviews.
• Basic understanding of APIS, how to read & understand them, Verify the API response as per product & business requirements
• Ability to talk extensively about features and product during live demos

Qualification

• Deep passion for building software products and services
• Basic understanding of how to read code, code comments and verify business logic during code reviews.
• Uncanny product sense on how to marry technology and design to solve user needs in a practical manner
• Excellent problem solving and analytical skills combined with a strong business and technical acumen
• Bias for action and can break down complex problems into steps that help drive product development
• Immaculate oral and written communication skills

Helpful Skills

• Worked on an iOS app, from design to development to testing to deployment
• Worked on an Android app, from design to development to testing to deployment
• Worked with AI/ML projects such as Face Detection Recognition, NER, NLP, etc
• Worked with elastic search, able to write, read and modify elastic queries
• Worked with Jira
• Worked with GitHub
• Worked with Google MS Sheets
• Good with presentations.
• Good to know python, mongoDB, Js, basic HTML/CSS

1. Have worked on Vue/React.JS/AngularJs
2. Have a minimum of 2 years of strong domain experience in frontend.
3. Understand how Single page apps work, Routing and Store work.
4. Familiar with Web pack build and commonly used plugins.
5. Understand how CI/CD works and how to set it up.
6. Rest API, Ability to create a robust and resilient connection to the backend.
7. Experience in debugging JavaScript applications using developer tools.
8. Learnability and a good team player.

What you can expect from Kuvera 

1. Opportunity to learn and gain experience in the Fintech domain.
2. Autonomy within a fast-moving early-stage startup.
3. A flat structure and no hierarchy. No politics.
4. Mentorship from an experienced all-star founding team.
5. Market competitive remuneration and ESOP.