Scrum Master

Job description

Experience with API testing using Postman or similar tools.

Knowledge of CI/CD pipelines and version control tools like Git.

Familiarity with performance testing tools (JMeter).

Experience in Agile/Scrum environments

Minimum of 8 years of experience of which, 4 years should be of applied data mining

experience in disciplines such as Call Centre Metrics.

 Strong experience in advanced statistics and analytics including segmentation, modelling, regression, forecasting etc.

 Experience with leading and managing large teams.

 Demonstrated pattern of success in using advanced quantitative analytic methods to solve business problems.

 Demonstrated experience with Business Intelligence/Data Mining tools to work with

data, investigate anomalies, construct data sets, and build models.

 Critical to share details on projects undertaken (preferably on telecom industry)

specifically through analysis from CRM.

Key Responsibilities:

•  Develop and implement HR strategies and initiatives aligned with the overall business strategy.
•  Bridge management and employee relations by addressing demands, grievances or other issues
•  Manage the recruitment and selection process.
•  Support current and future business needs through the development, engagement, motivation and preservation of human capital.
•  Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• Nurture a positive working environment.
• Oversee and manage a performance appraisal system that drives high performance.
• Maintain pay plan and benefits program.

Requirements:

• Proven working experience as HR Manager or other Sr HR Executive.
• People-oriented and results-driven.
• Demonstrable experience with Human Resources metrics.
• Knowledge of HR systems and databases.
• Ability to architect strategy along with leadership skills.
• Excellent active listening, negotiation and presentation skills.
• Competence to build and effectively manage interpersonal relationships at all levels of the company.
• In-depth knowledge of labour law and HR best practices.
• Degree in Human Resources or related field.

Working Hours: 7 PM- 4 AM || Mon- Fri

Working Location: Alkapuri, Vadodara

Note:- Stipend is 7k-12k

Job description

Job Brief -

We are looking for a talented and competitive Global Inside Sales Representative that thrives in a quick sales cycle environment. An inside sales representative will play a fundamental role in achieving our ambitious customer acquisition. You must be comfortable handling inbound/outbound calls, handling Marketing activities to reach out to prospects on communication & Digital platforms, working with channel partners, generating interest, qualifying prospects, closing the deals.

Responsibilities, Duties, and Required Skills

Research new prospects and generate interest through e-mailers and cold calling

Follow up with prospects for feedback on the sales process

Team up with channel partners to build a pipeline of exciting deals

Update CRM software on existing prospects and customers contacts

Route qualified opportunities to the appropriate sales executives for further action

Market research for identifying prospects.

Generating account-level contact information

Lead Generation & Qualification

Inside Sales via remote selling (online/phone)

Closely working with field sales team for closures

Managing engagement with leads remotely (online/phone)

Support marketing team during branding and lead generation events.

Experience in Inside Sales function in SaaS-based companies or IT Enterprise B2B Sales

Experience in SaaS/HR Tech Vertical is a plus

Required Skills

• Must maintain and exhibit the highest standards of ethical conduct
• Proven ability to generate a pipeline for the sales team in B2B sales
• Have worked in Software / IT companies
• Excellent creative thinking skills with an emphasis on developing innovative solutions to complex problems that may not have one clear answer.
• High attention to detail and excellent organizational skills, adhering to deadlines while ensuring accuracy

Title: Technical Support L3 - Partner Engagement

Department

Service Delivery India - Professional Services - Dedicated Tech - Dedicated Tech

Location: Mumbai

Good To Have Skills

Must Have Skills

Communication Skills, Customer Service, Teamwork (Written and verbal communication should be great)

Experience Level

5 - 7 Years (Min 3 yrs)

Continuous night shifts

Excellent Comm skills.

Troubleshooting of (AD & VMware at L2 level) OR (AD & O365 at L2 Level)

Rounds of interview:

Recruiter screening

Technical round 1

Manager Round

HR Discussion

Roles:

Administration and maintenance of Virtualization (VMware, Hyper-V)

Administration and maintenance of O365 email service, ADFS, and AD-Connect.

Administration and maintenance of Azure AD services.

Active Directory maintenance & management, clean-up.

Administration and maintenance of DNS, DHCP.

Administration and maintenance of different Backup Solutions.

Responsible for Business continuity and Disaster Recovery Planning.

Antivirus and Patch Management on Multiple Networks. Basic Networking.

support level - able to configure switches, routers and run debug sessions using common tools - Mandatory.

Need to work on multi domain tasks like Server Maintenance , disk space management , User creation , allocation of rights , mapping shared drives , backup failure troubleshooting, basic firewall troubleshooting ,

External Skills And Expertise

Fluent English speaker - written and verbal communication skills - Mandatory.

Service-oriented a team player and self-motivated.

Able to work independently and take decisions. Demonstrated ability in managing priorities in a fast-paced environment.

High attention to detail, with the ability and passion to troubleshoot complex problems.

Hands-on person, have to deliver the work with few resources, it will be the first marketing person on the team, and will have the autonomy on the day-to-day implementation. Will not manage people.

Requirements

• Proven working experience in the social media marketing or as a Digital Media Specialist
• Excellent consulting, writing, editing (photo/text), presentation, and communication skills
• Demonstrable social networking experience and social analytics tools knowledge
• Knowledge of online marketing and a good understanding of major marketing channels
• Positive attitude, detail, and customer-oriented with good multitasking and organizational ability
• Writing skills
• Fluency in English
• Coding experience is a big plus

Job Description

• Building and executing social media strategy through competitive and audience research (Twitter, Facebook, LinkedIn, Reddit, Quora, Stack Overflow)
• Join developer/start-ups communities and engage with them
• Reviewing and optimizing company pages within each social media platform
• Plan, create, publish and share new content (including original text, images, video, and code) on a daily basis that builds meaningful customer connections, increases brand awareness, and encourages community members to engage with the brand
• Collaborate with company members to develop social media campaigns
• Stay up to date with the latest social media best practices and technologies
• Set up and optimize company pages within each platform to increase the visibility of the company’s social content
• Monitor analytics and customer engagement and suggest content optimization
• Moderate user-generated content in line with the moderation policy
• Collaborate with product development teams
• Capture and analyze the appropriate social data/metrics, insights, and social media best practices to measure the success of every social media campaign, then use that information to refine future campaigns
• Write newsletters to the targeted audience
• Work with designers to ensure content is informative and appealing