
Position: Salesforce Developer
Experience: 4-7 years
Location: Bangalore, Pune, Mumbai
Key Responsibilities:
·Salesforce developer with 4+ years of experience in design and development of applications, hands on with Salesforce Configuration, Apex coding, integration, flows and LWC.
Must Have
· Experience with Apex Triggers and Classes, SOQL, Salesforce APIs.
· Experience working with LWC, Salesforce Workflow Rules and Approvals, flow.
· Experience with REST/SOAP APIs (XML, JSON).
· Experience in implementation of Sales Cloud.
· Experience with Agile Development processes, Continuous Integration, Deployments.
· Comprehensive experience debugging, troubleshooting issues on Salesforce.
· Excellent Communication and Interpersonal Skills.
Responsibilities
· Collaborate with business, TA/SA on Solutioning, work estimations.
· Design, develop, test, document, and deploy Salesforce solutions.
· Communicate with Project Team regarding status, technical issues.
Certifications (preferred)
· Salesforce admin, PDI.
· Sales Cloud Consultant.

About Wissen Technology
About
The Wissen Group was founded in the year 2000. Wissen Technology, a part of Wissen Group, was established in the year 2015. Wissen Technology is a specialized technology company that delivers high-end consulting for organizations in the Banking & Finance, Telecom, and Healthcare domains.
With offices in US, India, UK, Australia, Mexico, and Canada, we offer an array of services including Application Development, Artificial Intelligence & Machine Learning, Big Data & Analytics, Visualization & Business Intelligence, Robotic Process Automation, Cloud, Mobility, Agile & DevOps, Quality Assurance & Test Automation.
Leveraging our multi-site operations in the USA and India and availability of world-class infrastructure, we offer a combination of on-site, off-site and offshore service models. Our technical competencies, proactive management approach, proven methodologies, committed support and the ability to quickly react to urgent needs make us a valued partner for any kind of Digital Enablement Services, Managed Services, or Business Services.
We believe that the technology and thought leadership that we command in the industry is the direct result of the kind of people we have been able to attract, to form this organization (you are one of them!).
Our workforce consists of 1000+ highly skilled professionals, with leadership and senior management executives who have graduated from Ivy League Universities like MIT, Wharton, IITs, IIMs, and BITS and with rich work experience in some of the biggest companies in the world.
Wissen Technology has been certified as a Great Place to Work®. The technology and thought leadership that the company commands in the industry is the direct result of the kind of people Wissen has been able to attract. Wissen is committed to providing them the best possible opportunities and careers, which extends to providing the best possible experience and value to our clients.
Connect with the team
Similar jobs
· A thoroughly experienced OMS resource with preference to Blue Yonder OMS and good exposure in building custom microservices as extension points to OMS possessing good cloud knowledge.
· Extensive backend development knowledge with core Java/J2EE and Microservice based event driven architecture with a cloud based architecture (preferably AWS)
· Should be cognizant of key integrations undertaken in eCommerce and associated downstream subsystems which should include but not limited to different Search frameworks, Payment gateways, Product Lifecycle Management Systems, Loyalty platforms, Recommendation engines, Promotion frameworks etc.
· Recommend someone having a good knowledge of integrations with downstream eCommerce systems like OMS, Store Systems, ERP etc.
· Any additional knowledge on OMS and Store domains will be additional advantage.
· Experience in Service Oriented Architecture - Developing/securely exposing/consuming Web Services – RESTful and integrating headless applications.
· Should be able to understand system end-end, maintain application and troubleshoot issues.
· Good understanding of Data Structures and Entity models.
· Should have understanding of building, deploying and maintaining server based as well as serverless applications on cloud, preferably AWS.
· Expertise in integrating synchronously and asynchronously with third party web services.
· Good to have concrete knowledge of AWS Lambda functions, API Gateway, AWS.
· CloudWatch, SQS, SNS, Event bridge, Kinesis, Secret Manager, S3 storage, server architectural models etc.
· Knowledge on any major eCommerce / OMS platforms will have added advantage.
· Must have a working knowledge of Production Application Support.
· Good knowledge of Agile methodology, CI/CD pipelines, code repo and branching strategies preferably with GitHub or Bitbucket.
· Good knowledge of observability tools like NewRelic , DataDog, Graphana, Splunk etc. with knowledge on configuring new reports, proactive alert settings, monitoring KPIs etc.
· Should have a fairly good understanding of L3 support processes, roles and responsibilities.
· Should work closely with counterparts in L1/L2 teams to monitor, analyze and expedite issue resolutions, reduce stereoptypes, automate SoPs or find avenues for the same by being proactive.
Should be flexible to work with overlap with some part of onsite (PST) hours as part of various client meetings and hand offs with Alo client leadership team
The Senior Manager - Demand Generation - will report to the CEO and will be responsible for generating an agreed number of qualified leads via outbound prospecting. To achieve this, the individual will build and lead a team of business development Associates who will reach out to customers via LinkedIn In-mails, Emails, Cold Calling, and WhatsApp messages.
Key Responsibility Areas (KRAs)
1. Commit a certain number of qualified leads to the management on a monthly, quarterly and annual basis.
2. Build and lead a team of Business Development Associates to drive the committed number.
What do we look for?
1. A minimum of 5 years of experience in B2B lead generation via outbound.
2. Should have worked in a company selling SaaS products of ticket size of approximately Rs. 40k to Rs. 100k per month (MRR) in India.
3. Bonus if you have two or more years of B2B sales experience.
4. Should have hired and led a team of at least 5 people.
5. Should have had at least 3 years of experience working in a B2B SaaS company.
6. Should have taken up Lead Generation goals/targets in the past.
7. Should have reported to a Founder/CXO in the past.
8. Should have worked at a fast-growing startup for at least 2 years.
- Minimum of 5 years of experience in B2B Lead Generation via outbound.
- Bonus if you carry 2 or more years of B2B Sales experience.
- Should have worked in a company selling SaaS products of ticket size of approximately Rs. 40k to Rs. 100k per month (MRR) in India.
- Should have hired and led a team of at least 5 people.
- Should have had at least 3 years of experience working in a B2B SaaS company.
- Should have taken up Lead Generation goals/targets in the past.
- Should have reported to a Founder/CXO in the past.
- Should have worked at a fast-growing startup for at least 2 years.
- Structured Query Language (SQL), e.g. SQL/PSM, Transact-SQL queries, writes SQL scripts in SQL Server 2000/2005/ 2012/ 2016, etc.
- 1+ years in Cloud Database services like AWS Dynamo DB / RDS
- Excellent Troubleshooting skills of existing functional implementation to derive leaner solutions and effective performance between applications software, systems software, and installed hardware.
- Database instance maintenance tasks such as DB Integrity Checks, Index Maintenance.
- High availability like clustering, log shipping, mirroring, replication.
- Backup and disaster recovery, Capacity planning and performance monitoring, Physical database structure, RDMS administration roles, instances, profiles, and security connectivity.
- Developing, implementing, maintaining, and following change control and testing processes for modifications to databases.
- Establishing backup and recovery or replication plans to minimize data loss and system downtime.
- Improving data quality through data analysis, monitoring, gap analyses, and working with the teams to provide solutions and resolve errors.
- Maintaining data integrity and security (manage roles and permissions of database users).
- Reviewing the security logs from the SQL Server Error Logs to determine if you had a breach or a violation in one of your policies.
- Ensures optimal database performance and availability.
· Creation & maintenance of Databases in AWS.
Key Responsibilities
● Evolving the architecture for performance and scalability.
● Design, develop and own components of a highly scalable, distributed web
services platform.
● End to end delivery of new features.
● Lead a team of software engineers and help create an environment of ownership
and learning.
● Constantly strive to improve software development process and team
productivity.
Technical Skills
● 6-10 years of relevant software development experience.
● Experience in developing scalable, fault-tolerant, distributed backend services.
● Exceptional proficiency in any 1 of the language - Java, RoR or Golang.
● Good experiences with databases and Schema design and strong RDMS
knowledge.
● Strong knowledge of Performance optimization and caching techniques.
● Fairly good understanding of AWS (or any equivalent) and a relational database.
● Experience with prevalent design patterns and advanced system designing.
Benefits
● This is an opportunity to work on a fairly complex set of systems and impro
1) Writing, editing and proofreading website content.
2) Understanding of Web publishing requirements.
3) Deliver plagiarism-free content
4) Excellent communication skills in English both written and spoken.
About hoichoi:
hoichoi is an on-demand video streaming entertainment platform for Bengalis worldwide. With an array of exciting Content choices including Bengali Classics, Blockbusters, Documentaries, Short Films and Exclusive original web series we aim to be home to the best in Bengali entertainment.
Hoichoi is the digital vertical of SVF Entertainment - a leading Media and Entertainment company in East India, with 5 National Awards to its credit and capabilities in Film and TV Production, Cinemas, Distribution, Digital Cinema, Music and New Media.
As we take on the next level of growth, we are on the lookout for passionate and talented people to join our team, committed to redefining online entertainment for Bengalis globally.
Overview:
Being a “customer first” company, the Customer Support division is critical to Hoichoi. This team comprises of enthusiastic, passionate, fun-loving and highly communicative individuals who continuously work towards ensuring a great experience for Hoichoi users at all times.
This is a high commitment role and you will fit right in if you believe in delivering the best service experience and are passionate about Bengali entertainment.
Job Role:
· Answer user communication/queries via emails, live chats and calls
· Ensure minimum turnaround time for resolving user queries & complaints
· Deliver best in class service in the friendliest and timely manner
· Suggest process & product improvements based on user feedback
· Assist the team in reporting & analysis
Qualifications:
· 2+ years’ experience in customer service specializing in Inbound/Outbound support, ideally from an internet start-up/e-commerce background
· Excellent proficiency in Bengali, English & Hindi
· Critical thinking and problem-solving skills
· An understanding of the 'Customer First' principle and committed to consistently delivering high-quality customer support.
- Responsible for recruitment cycle which includes Screening resumes, coordinating & conducting interviews.
- Resourcing suitable candidates through different sources, such as: Using job portals, Employee referrals, Database, References, Networking.
- Posting Jobs and Fetching Resumes from Job Portals.
- Salary Negotiation with candidate.
- Performs detailed reference checking and/or reference analysis of selected candidates.
- Extends offers of employment to selected candidates within the guidelines of compensation policy.
- Other documentation which includes: validations of certificates & documents, training arrangements, briefing of company policies and rules & regulations.
- Managing welfare measures, HR - Management initiatives, employee get together, team building activities etc. to enhance motivation levels, productivity and relationship building.
As a Customer Success Manager at this company, you will prioritize the goals and needs of our customers. CSMs form a direct relationship with customers and provide them with timely value propositions. CSM teams work with customers to help them with product onboarding, technical implementation support, understanding the business use cases and map it to the product features. The key skills required are:
- You have a customer first approach while implementing a technology product and can independently lead the project in a highly consultative and proactive manner.
- You can work with cross-functional teams (e.g. Product, Sales, technology) to quickly come up with solutions that achieve customer objectives.
- You are adept in client relationships and capable of engaging in business-level and technical conversations at multiple levels of the organization. You are empathetic and a good listener.
- You constantly strive to improve customer health metrics like product implementation time, CSAT, LTV, repeat purchase, churn, retention, NPS, upsell and cross-sell.
You should have :
- 5+ years of experience working with enterprise-level strategic customers on technology solutions.
- Ability to understand complex business requirements.
- Ability to quickly learn and explain technical concepts.
- Good project management skills.
- Strong critical thinking skills and ability to draw insights to improve the product and customer experience.
- Very good verbal and written communication & presentation skills.
- Knowledge of technology solutions like APIs, integrations, SQL, AWS, Pendo, Hubspot, Freshdesk would be a big plus.
- Very hands-on experience in Excel sheets and advanced data analysis.
- Excellent communication skills and experience working with a SaaS company would be ideal.
What can you look for?
A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain the quality of content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the comprehensive benefits that company offers.
We are
A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Company works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners and consumers for better business results.
Way forward
We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We assure you that we will attempt to maintain a reasonable timeframe for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.
|
Job Title: HR EXECUTIVE |
|
No of Vacancies: 03 |
Job Summary:
- An HR Recruiter is responsible for end to end process.
- A recruiter has to screen the resumes as per the requirement, considering the JD.
- Call the candidates and line up for TI & PI Interviews.
Required Qualification & Experience:
- Minimum Graduation in any stream
- One to three years as an HR.
- Knowledge of different job boards is preferable.
- MBA (HR) is preferable
- Only Female can apply
Work Experience: 2-4 years
Job Timings: 10.00 AM- 7.00 PM (Sunday off)








