
Marketing Executive
at A leading manufacturing industry based @ Pune !!!
Hello,
Greetings for the day !!!
Tridat Technologies is hiring a “Marketing Executive" for one of the machinery manufacturing industry based @ Pune !!!
1. Business
• Responsible for achieving the assigned Revenue target
• Identify prospects, follow up on business leads, field sales, use various sales strategies to close the deal.
• Negotiate contracts and prepare sales proposals
• Ensures repeat business through customer service & regular follow-up
• Builds relationship with customers
• Ensures collection of payment
2. Marketing
• Conduct market research and analysis to evaluate trends, brand awareness and competition ventures
• Develop marketing literature, presentations and brochures.
• Organize events and product exhibitions
• Manage campaigns on social media
• Educate customers on how the company products can benefit them financially.
• Maintain professional and technical knowledge by attending educational workshops; review professional publications; establish personal networks; benchmark state-of-the-art practices; participate in professional societies.
3. Reports
• Maintain records of all sales leads, customer visits and customer database
• Prepare weekly/monthly/quarterly reports comparing targets set against targets achieved.
COMPETENCIES
1. Strategic thinking
2. Achievement orientation
3. Customer focus
4. Market intelligence
5. Negotiation skills
QUALIFICATIONS: MBA passed
EXPERIENCE: 3+yrs
WORKING MODE: Work from Office
WORKING DAYS: Monday to Saturday
SHIFT TIMINGS: 10am to 6pm
EMPLOYMENT MODE: Permanent
LOCATION: Pune (Pimpri & Chakan)

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Should possess experience to help us on SAAS based product.
Job will be remote till Corona situation stabilizes
Current/Expected CTC
@Mumbai Chembur
Required qualifications and experience:
- Graduate in any specialization
- Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
- Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
- Good presentation and MS Excel skills
- Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team
Roles and responsibilities:
- Perform quantitative assessment and continuous process improvement to drive business and efficiency.
- Manage the roster and deliver on the service levels as per the agreement.
- Raise alerts on downtimes or fluctuations.
- Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
- Analyse various process gaps and raise request for new SOPs to close loop.
- Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
- Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
- Internal and external stakeholder management.
- Coordinate Application ID management and maintain records.
- Improve operational deliverables of the aligned LOBs of the outsourced partner.
- Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
- Work on better tagging of customer voice and better ways of process flows.
- Device proactive programs to reduce calls.
- Devise cross-functional and up-skilling training plans for current teams.
- Manage Transactional Training and Development of the trainers.



