Marketing Executive

Role Overview

Support executive for Heyo, the candidate should be customer-focused and have at least a year of experience in a chat support process.They will handle real-time customer interactions over chat and calls, they will need to guide users through queries, troubleshoot issues, and ensure a smooth experience with Heyo’s platform.

Key Responsibilities

• Respond to customer queries via chat and phone calls in a timely manner
• Troubleshoot basic technical issues related to calling, WhatsApp setup, and app features
• Guide users through onboarding steps
• Document common issues and grab insights to contribute to internal knowledge bases
• Escalate complex issues to the product or tech team 
• Collect and relay customer feedback
• Maintain high customer satisfaction

Requirements

• At least one year of experience (preferably 2) in a customer support role (SaaS or tech product experience is vital)
• Strong communication skills in English and Hindi.
• Ability to explain technical concepts clearly to non-technical users
• Familiarity with WhatsApp Business API(very important), cloud telephony, or CRM systems is an advantage
• Experience using tools like Freshdesk, Google Suit and Excel. 
• Understanding of customer support terminologies (CSAT, FRT, TAT, etc.)
• Exposure to working in a startup or fast-paced SaaS environment

We are seeking a motivated and results-driven Telesales Representative to join our sales team. The successful candidate will be responsible for generating sales over the phone by contacting potential or existing customers, delivering product or service information, and closing deals. You will play a key role in customer acquisition and revenue growth objectives.

Responsibilities and duties

• Create content marketing campaigns to drive leads and subscribers Use SEO best practices to generate traffic to our site
• Regularly produce various content types, including email, social media posts, blogs, and white papers
• Actively manage and promote our blog, and pitch articles to relevant third-party platforms
• Edit content produced by other members of the team
• Analyze content marketing metrics and makes changes as needed
• Collaborate with other departments to create innovative content ideas

Looking for MS Dynamics AX Technical Consultant, who can join in 10-15 Days

Hybrid Mode- Bangalore/Hyderabad

1. 6 years of relevant ERP experience with a strong understanding of Microsoft Dynamics AX (in addition to degree or years of previous experience), preferably with a Dynamics AX certification

2. Design, develop, and customize solutions within Microsoft Dynamics AX 2012.

3. Implement AX customizations using X++, MorphX, and SSRS reports.

4. Data Migration: Experience in data migration using DIXF and other data tools

Apply only to this link - https://loginext.hire.trakstar.com/jobs/fk01is7?source=" target="_blank">https://loginext.hire.trakstar.com/jobs/fk01is7?source=

LogiNext is looking for a technically savvy and experienced senior engineer to lead development efforts. You will help the team grow in size and skills, optimizing their code while working on your own. You will design, and develop the products that exceed client expectations in terms of value and benefit. You will collaborate on scalability issues involving access to massive amounts of data and information.

You have hands-on experience in building secure, high-performing and scalable systems in Java. Your design intuition inclines towards usability, elegance and simplicity. You are biased towards open-source tools and existing frameworks. You have successfully shipped applications with beautiful front-end and intelligent backend. You have demonstrated strong interpersonal and communication skills.

Responsibilities

Co-lead end-to-end design and development efforts for high-volume, low-latency applications for real-time event based systems Lead and direct software engineers, define software architecture, collaborate with other teams to explore existing systems, determine areas of complexity and potential risks to successful implementation of platform modules and features Deliver high-availability and high-performance platform using micro-services architecture Identify bottlenecks and inefficiencies in code, and devise solutions to production and non-production issues Keep an eye out for open source projects and technology trends that can be introduced in the products Transform business functionalities and production specifications into technical requirements and low level design Be hands-on, adopt a practical approach to software and technology Work with product management and other teams to build highly scalable products

Requirements

Bachelor’s degree in Computer Science, Information Technology or a related field 4 to 6 years of design and development experience in scalable and distributed enterprise applications using Java/J2EE, JPA, Spring boot framework and RESTful web services Experience in managing, implementing and optimizing big data stores such as MySQL, MongoDB, Elasticsearch, Redis, DynamoDB Experience in deploying applications and using various managed services provided by cloud platforms (AWS, Azure, GCP) Experience in front-end technologies HTML5, CSS3, React.js, Angular and D3.js is preferred Strong foundation in computer science, with strong competencies in data structures, algorithms and software design Proven ability to drive large scale projects with deep understanding of Agile SDLC, high collaboration and leadership

Glint is India’s first hyperlocal company for autocare based out of Chennai. From providing doorstep car maintenance for our customers till working closely with India’s top unicorns. We’ve created a new category of car services with cutting-edge software and best-in-class operating procedures that enables hassle free car maintenance.

At  Glint, we believe in working in a collaborative environment. We practice flat hierarchy with more transparency and good flow of information.

The Role

The customer experience team at GLINT is looking for an "sales executive" who is passionate and self driven in reaching out the leads and driving customers and financial growth for the company. 

What will you do here ?

1. Sourcing new sales opportunities by connecting with inbound leads via calls, chats and if required, via emails. 
2. Taking care of the entire onboarding process from reaching out to leads, conversation by closing sales and onboarding them into our system. 
3. Pro-actively involve in cross selling and upselling of GLINT services by understanding the customer requirements. 
4. Taking ownership on achieving both financial and onboarding targets. 
5. Closely working with the growth team by providing keysights on the quality of the leads. 

The best fit for us 

1. Atleast 1-3 years of experience in customer faced sales. 
2. Self motivated and target oriented individual with excellent communication. 
3. Passionate about closing deals and empathetic to customer requirements. 

Skills required : 

• Cold calling 
• Excellent communication 
• Negotiation skills 
• Upselling and cross selling 

What is the role?

You will be responsible for architecting and developing features on the application end to end. You will be working closely with the Product Managers and the Technical architect to come up with high-quality, resilient, and highly performant applications.‍

Key Responsibilities

• Design and develop SaaS-based applications based on microservices architecture.
• Work on core backend and ensure it meets the performance benchmarks.
• Work on the front end with ReactJS.
• Designing and developing APIs for the front end to consume.
• Constantly improve the architecture of the application by clearing the technical backlog.
• Meeting both technical and consumer needs.
• Staying abreast of developments in web applications and programming languages.

What are we looking for?

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• Education - BE/MCA or equivalent.
• Overall 4+ years of experience.
• Agnostic/Polyglot with multiple tech stacks.
• Worked on open source technologies – NodeJS, ReactJS, MySQL, NoSQL, MongoDB, DynamoDB.
• Good experience with Front-end technologies like JavaScript frameworks, ReactJS, AngularJS.
• Backend exposure – good knowledge of building API.
• Worked on serverless technologies.
• Efficient in building microservices in combining server & front-end.
• Knowledge of cloud architecture.
• Should have sound working experience with relational and columnar DB.
• Should be innovative and communicative in approach.
• Will be responsible for functional/technical track of a project.

Whom will you work with?

You will closely work with the engineering team and support the Product Team of Plum.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

This person MUST have:

• Min of 3-5 prior experience as a DevOps Engineer.
• Expertise in CI/CD pipeline maintenance and enhancement specifically Jenkins based pipelines.
• Working experience with engineering tools like git, git work flow, bitbucket, JIRA etc
• Hands-on experience deploying and managing infrastructure with CloudFormation/Terraform
• Experience managing AWS infrastructure
• Hands on experience of Linux administration.
• Basic understanding of Kubernetes/Docker orchestration
• Works closely with engineering team for day to day activities
• Manges existing infrastructure/Pipelines/Engineering tools (On Prem or  AWS) for engineering team (Build servers/Jenkin nodes etc.)
• Works with engineering team for new config required for infra like replicating the setups, adding new resources etc.
• Works closely with engineering team for improving existing pipelines for build .
• Troubleshoots problems across infrastructure/services

Experience:

• Min 5-7  year experience

Location

• Remotely, anywhere in India

Timings:

• 40 hours a week (11 AM to 7 PM).

Position:

• Full time/Direct
• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.
• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.