Salesforce Technical Lead at Silverline India · Remote only · 5 - 7 years · ₹14L - ₹15L / yr · Profitable · Remote only · Posted 10 May 2022
Do you want to be part of a fast-paced environment, supporting the growth of cutting edge technology in
cloud computing?
Silverline employees are passionate about what they do. We’re a diverse group of cloud technology
professionals with the same goal: to make our clients’ lives easier through technology and we have a good
time while we’re at it!
As a Salesforce Platinum Cloud Alliance Partner, Silverline combines Strategic Advisory, technical
implementation, and ongoing Managed Services to enable organizations to achieve maximum value with the
Salesforce platform. Silverline is the #1 Company to Work for among small and medium size companies in this
years annual Glassdoor Employees’ Choice Awards, a list of the Best Places to Work in 2018. Come be a part of
our team!
Job Summary
A Tech. Lead is responsible for seamless execution of the development plan; by providing optimal and
innovative solutions, developing high quality code and guiding a team of devs or sr. devs. A Tech. Lead is
expected to possess expert level knowledge of CRM platforms, business functions and essentials of systems’
integration.
A Tech. Lead needs to conduct following responsibilities at work -
1. Billability of at least 34 hrs per week (Util Target). Resource needs to ensure that assigned hours are
utilized on each project.
2. Perform thorough analysis by
a. Understanding business/functional needs of the project and correlating it on individualtask
levels
b. Check whether the implementation is possible or not; respecting the Salesforce environment’s
limitations or governors. c. Evaluate whether stated requirements (or a part) can be achieved via configuration before
opting for coding. d. Determine all hidden use cases
e. Framing workarounds for any identified blockers, challenges or risks
f. Ideating optimal solutions for complex requirements
g. Sharing impact analysis results with stakeholders
h. Evaluating feasibility of using any library assets/components (either already sold or not)
A Tech. Lead must discuss the approach with TM or an onshore TAand finalize the ETAs.
3. Develop high quality scalable code by - a. Following Salesforce.com and Silverline-crm standards/best practices
b. Leverage recommended frameworks (ex. Testframework or Trigger framework) and comeup
with the most optimal design patterns / architecture
c. Write comprehensive test code asserting all possible use cases
d. Perform thorough unit tests
e. Fix all bugs reported from QA/UAT
f. Work on deployments through recommended tools and methodologies. g. Perform time bound R&D for any unknown or newer areas
h. Architect/engineer and/or audit the code base
i. Troubleshoot or debug issues encountered by onshore team or peer devs/sr.devs
j. Identify/develop reusable code components and suggest the same to Foundry panel
k. Mentor, assist and review peer devs/sr. devs and promote the best engineering practises
l. Document, review and deliver CDDDs
4. Ensure devops processes is followed across the team i.e. a. All devs/sr. devs are using recommended IDEs
b. Ensuring daily code check-in/check-out
c. Performing diligent functional code reviews
d. Ensuring that code staysin compliance with Clayton
e. Ensure good health of project repos
5. Facilitate proactive communication with project/product teams i.e. a. Use all relevant channels - Emails, JIRA, Slack or Zoom meetings
b. Ensure the team is in sync with project/product/sprint movements
c. Ensure the team has a definite plan of action for the day
d. Ensure consolidated DSRs are sent by EOD
e. Ensure decent overlap/availability in onshore team’s timezone (whenever required)
6. Facilitate learning & development for self and the team by - a. By setting OKRs for the quarter in alignment with the Company goals. b. Constantly perform self review and Identify improvement areas
c. Seek timely assistance from Reporting Managers
d. Actively contribute on technical presentations, knowledge sharing, training initiatives, building
POCs, regular salesforce release notes discussions and help in skill development of peerdevs/sr. Devs
e. Become expert in USABILITY based design and development
7. Exhibit good interpersonal skills by being a team player,staying approachable and collaborative. 8. Obtain and maintain certifications related to Salesforce, nCino, vlocity, Mulesoft, MarketingCloud. Required
Experience and Qualifications
● Required - Minimum 6 - 8 years experience in Software Development
● Required - Minimum 5 - 6 years experience with SFDC
● Required - Good in communication and interpersonal skills
● Required - Certified Salesforce - Platform Developer I
● Required - Certified Salesforce - Platform Developer II
● Required - Minimum Bachelor's Degree in Engineering or Science(Only Computers or Electronics&
Telecommunications)
Mandatory Skills
● Custom Development :
○ Hands on experience with building Lightning Aura Components or Lightning Web Components. ○ Hands on experience with SOQL & SOSL, Apex Triggers, Batch Apex & Apex Schedulers. ○ Hands on experience with Integrations. ● Administrative :
○ Good understanding & implementation of either of the below mentioned clouds:
■ Sales Cloud / Service Cloud / Community Cloud / Health Cloud / Financial Services Cloud
○ Security Model, Data Modelling, Automations like Workflow, Visual Flows, Process Builders
Preferred Qualifications
● Certified nCino Advanced Commercial/Retail Developer
● Certified vlocity Developer
● Certified Mulesoft Developer Certified - Level 1
● Certified Marketing Cloud Email Specialist/Developer
Benefits
Industry leading benefits including Health Insurance offered. Will be part of a US based/headquartered
company.
Job Type:
Full-time(Flexible with Remote working, if outside Bangalore
Shubham Vishwakarma
Full Stack Developer - Averlon
About Silverline India
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The ideal candidate will combine strong solution architecture capabilities with hands-on Salesforce technical expertise. The role requires someone who can translate complex business requirements into scalable, secure, and maintainable solutions, guide development teams, make sound architectural decisions, and write or debug code when required.
The architect will work across multiple Salesforce applications, external enterprise systems, country-specific business processes, and cross-functional technology teams to ensure solutions align with enterprise architecture standards and long-term business objectives.
Key Responsibilities
1. Solution Architecture and Design
Own end-to-end Salesforce solution architecture, from requirements discovery through design, implementation, deployment, and production support.
Translate business requirements into scalable Salesforce architectures, technical designs, data models, integration patterns, and implementation roadmaps.
Evaluate standard Salesforce capabilities, configuration, declarative automation, custom development, and external services to recommend the most appropriate solution.
Define architectural standards, reusable components, coding guidelines, design patterns, and technical best practices.
Assess the impact of proposed changes on existing applications, integrations, business processes, and future enhancements.
Identify technical risks, scalability constraints, platform limitations, and opportunities for simplification.
2. Hands-on Salesforce Development
Write, review, debug, and optimize Apex, Lightning Web Components (LWC), SOQL, and other Salesforce customizations when required.
Develop proof-of-concepts and technical prototypes to validate architectural decisions and resolve complex technical challenges.
Demonstrate strong understanding of Apex triggers, asynchronous processing, Batch Apex, Queueable Apex, platform events, transaction management, and governor limits.
Ensure code follows bulkification, security, exception-handling, testability, and performance best practices.
Review complex implementations and guide developers in resolving technical issues.
Participate directly in critical development activities, production troubleshooting, and performance optimization when necessary.
3. Salesforce Data Modeling and Governance
Design scalable Salesforce data models using standard and custom objects, appropriate relationships, and well-defined ownership and sharing strategies.
Define data mastership, external identifiers, deduplication, matching, data migration, and reconciliation approaches.
Design data models that support global customer identities, B2B relationships, B2C customer journeys, and country-specific business requirements.
Ensure appropriate data access, privacy, auditability, and regulatory considerations are incorporated into the architecture.
4. Integration Architecture
Design and govern integrations between Salesforce and enterprise platforms such as SAP, customer portals, identity providers, middleware, and marketing platforms.
Define suitable integration patterns using REST/SOAP APIs, event-driven architecture, asynchronous processing, and middleware where appropriate.
Address authentication, authorization, idempotency, retries, error handling, monitoring, reconciliation, and integration resilience.
Collaborate with enterprise integration and platform teams to manage dependencies, API contracts, release sequencing, and system-wide changes.
5. Global Platform and Release Governance
Support a global Salesforce platform operating across multiple countries and business markets.
Balance global architecture standards with legitimate local business and regulatory requirements.
Evaluate the impact of changes across countries, applications, integrations, and downstream systems before approving designs.
Coordinate with business stakeholders, development teams, QA, DevOps, security, and platform teams to ensure controlled delivery.
Contribute to release planning, technical risk assessments, environment strategy, deployment readiness, and production stability.
Prevent unnecessary customization and architectural fragmentation across markets.
6. Technical Leadership and Team Enablement
Provide technical direction and architectural guidance to Salesforce developers, technical leads, QA engineers, and integration teams.
Conduct architecture reviews, code reviews, design walkthroughs, and technical knowledge-sharing sessions.
Establish development standards and reusable patterns that improve code quality, maintainability, and developer productivity.
Mentor team members and support technical decision-making across distributed teams.
Communicate architectural decisions, trade-offs, risks, and recommendations clearly to both technical and business stakeholders.
7. Platform Evolution and Continuous Improvement
Evaluate new Salesforce capabilities and recommend adoption based on business value, technical fit, and platform strategy.
Identify opportunities to improve performance, reduce technical debt, simplify integrations, and optimize delivery costs.
Contribute to Salesforce platform roadmaps and long-term architecture decisions.
Support production incident analysis and implement sustainable solutions that prevent recurring issues.
Required Technical Skills
Strong expertise in Salesforce Sales Cloud and Experience Cloud.
Hands-on experience with Apex, Triggers, LWC, SOQL, Salesforce security, and declarative automation.
Strong understanding of Salesforce data modeling, sharing and visibility, governor limits, transaction boundaries, and platform architecture.
Experience designing enterprise integrations using REST/SOAP APIs and asynchronous or event-driven patterns.
Understanding of integration resilience, error handling, monitoring, data reconciliation, and API security.
Experience with Salesforce deployments, source control, CI/CD, and release management.
Familiarity with enterprise identity and access management, SSO, OAuth, and external identity solutions.
Ability to diagnose complex technical issues and validate architectural decisions through working code or prototypes.
Preferred Experience
Experience with Salesforce Marketing Cloud and customer engagement integrations.
Exposure to Salesforce Data Cloud and/or Salesforce Life Sciences Cloud.
Experience with SAP or other ERP integrations.
Experience with middleware and integration platforms such as MuleSoft, SnapLogic, Informatica, or equivalent technologies.
Experience with multi-country Salesforce implementations and global platform governance.
Experience with Experience Cloud portals, external users, customer identity, and large-scale customer data management.
Familiarity with consent management, customer data privacy, and market-specific regulatory requirements.
Experience and Qualifications
Typically 10+ years of Salesforce or relevant enterprise CRM experience.
Demonstrated experience owning solution architecture for complex Salesforce implementations.
Proven experience leading technical teams and collaborating across business and technology functions.
Salesforce Application Architect certification preferred; System Architect or relevant advanced certifications are an advantage.
Strong analytical, communication, stakeholder-management, and problem-solving skills.
Success Criteria
The successful candidate will be expected to:
Deliver scalable and maintainable architecture aligned with enterprise standards.
Make defensible design decisions with clear consideration of alternatives, risks, and trade-offs.
Independently validate critical technical designs through code, prototypes, debugging, and code reviews.
Minimize regression risk across existing systems, integrations, and country implementations.
Improve engineering standards and enable development teams to deliver consistently.
Maintain a balance between architectural leadership and hands-on technical contribution.
Role Expectation
This is an architecture-led role with hands-on technical responsibilities. The candidate is not expected to spend every day implementing features, but must be capable of independently writing and debugging Apex and related Salesforce code when complex technical challenges, critical issues, or architectural validation require it.
Job Description – Salesforce Developer.
Sr Salesforce development (looking for immediate Joiners – candidate has to work in Bengaluru Hybrid )
- Must have 5 to 8 years of hands on experience in Salesforce Application development with Strong coding skills and Salesforce API Integration.
- Must have strong experience in Application design and Salesforce Development and customize Salesforce applications using Apex, Visual Force, and Experience in Lightning Web Components (LWC) to create solutions that meet specific client needs.
- Must have experience in SOQL, SOSL, and REST API in Force.com platform preferred.
- Experience with interacting with external systems via Salesforce callouts.
- Should have knowledge and experience in creating & consuming web services.
- Experience in functional and Technical design of Salesforce - Sales and Service cloud Applications.
- Must have experience in Salesforce problem solving, debugging expertise , Salesforce API Integration experience, and enhancements tailored to business requirements.
- Strong experience in Apex, Lightning Web Components (LWC), Flows, Visualforce, Triggers, and Salesforce security model.
- Experience building custom actions, prompts, automation workflows, and AI-powered business processes within Salesforce.
- Experience in Salesforce integrations using REST APIs, Platform Events, and external services.
Understanding of Data Cloud, CRM data models.
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon