Salesforce Technical Architect With Omni studio Experience

Job Title: Control-M Administrator (L1 Production Support)

Experience: 2–5 Years

Job Description

We are looking for a Control-M Administrator with experience in production support and batch operations. The candidate will be responsible for monitoring Control-M job schedules, performing L1 incident triage, troubleshooting batch failures, and ensuring smooth execution of critical business processes across enterprise applications.

Key Responsibilities

• Monitor and manage Control-M batch jobs, schedules, job failures, reruns, and workflow dependencies.
• Perform L1 troubleshooting for production incidents using logs, metrics, and monitoring tools, and escalate issues to L2 teams with detailed analysis.
• Support production environments involving MSSQL, MySQL, Redis, RabbitMQ/Kafka, REST APIs (HTTP 4xx/5xx), and Azure AKS.
• Monitor application health, order processing, payment workflows, and infrastructure alerts to ensure SLA compliance.
• Create and maintain runbooks, SOPs, and operational documentation.
• Coordinate with cross-functional teams to resolve production issues and support change, incident, and problem management.
• Track operational KPIs, prepare reports, and contribute to process improvement initiatives.

Required Skills

• Control-M Administration & Batch Scheduling
• Production/Application Support
• Incident & Problem Management
• MSSQL, MySQL, Redis
• RabbitMQ / Kafka
• REST API Monitoring & Troubleshooting
• Azure AKS (Basic Knowledge)
• Log Analysis & Monitoring Tools
• Good Communication and Stakeholder Management
• Willingness to work in 24×7 rotational shifts

Identify and generate new leads through calls, emails, and networking • Understand the client requirements and pitch the product to the customer accordingly. • Maintain good relationships with existing clients. • Schedule meetings or product demos with interested customers. • Conduct the demoes with the prospective customers either virtually or on field. • Follow up on leads and close sales deals • Achieve monthly targets • Maintain records of sales activities and customer interactions • Work closely with the sales and marketing team

Required Skills

·      Experienced developer with hands-on expertise in Java Spring Boot: Spring Boot Data, Spring Boot Integration, Spring Boot Messaging, Spring Boot Web, Spring Boot Security, and Spring Boot AOP., MySQL, REST API, SOAP APIs, JavaScript, Angular, Tomcat, Drools, Docker, Kubernetes.

·      Strong understanding of MicroServices architecture, design patterns and best practices.

·      Designing and Developing web applications using Microservices on Java Spring Boot, testing using jUnit & jMeter, deploying using Maven, Jenkins, Docker & Kubernetes, monitoring using ELK and associated technologies.

·      Excellent problem-solving skills and ability to troubleshoot technical issues effectively. Troubleshoot and resolve technical issues, ensuring the stability and performance of applications.

Responsibilities

·      Implement low-level designs and coding for complex software systems.

·      Collaborate with cross-functional teams and Business Analysts to understand business requirements and translate them into technical solutions.

·      Implement best practices for software development, code reviews, and quality assurance.

JD: Associate Product Manager

Location: Noida, Sector 135

Job Type: Full-Time

Experience: 1–3 years

Salary Range: 15-20 LPA

About Livekeeping:

Backed By IndiaMART InterMESH, Livekeeping offers a SAAS platform for 50k+ customers to access their Tally accounting data on mobile. Real time visibility of accounting data like revenue growth, profitability, cash flow management, etc. is a critical yet underserved problem faced by Indian Businesses. Livekeeping has been able to validate an innovative SaaS based solution to this problem.

Job Description:

We are hiring an Associate Product Manager for our Noida office. The main handle end to Product Life Cycle and solve the problems related to it.

Key Responsibilities

1.     Design, develop, and customize Tally ERP modules based on business requirements.

2.     Implement new features and enhancements in Tally, ensuring high performance and reliability.

3.     Modify existing Tally modules to improve functionality and user experience.

4.     Integrate Tally ERP with other software systems and third-party applications.

5.     Develop and maintain data import/export utilities to and from Tally.

6.     Ensure seamless data flow and synchronization between Tally and other systems.

7.     Provide technical support to users regarding Tally issues and queries.

8.     Troubleshoot and resolve any Tally-related technical problems.

9.     Regularly update and maintain Tally applications to align with the latest updates and patches.

10.  Prepare detailed documentation of Tally customizations and integrations.

11.  Create user manuals and training materials for end-users.

12.  Document technical specifications and development processes.

13.  Work closely with business analysts and stakeholders to understand requirements and deliver solutions.

14.  Collaborate with other developers and IT team members to ensure cohesive development efforts.

15.  Participate in code reviews and provide constructive feedback to peers.

Responsibilities

• Build and maintain frontend applications using Next.js, React, TypeScript, and TailwindCSS
• Design and develop RESTful APIs using Node.js and Express.js
• Integrate frontend with backend APIs efficiently
• Write clean, reusable, and well-documented code
• Optimize applications for performance, SEO, and scalability
• Work with databases to design schemas and write optimized queries
• Implement authentication, authorization, and role-based access
• Debug, test, and improve existing systems
• Collaborate with designers and product managers to translate requirements into technical solutions
• Participate in code reviews and technical discussions

Key Responsibilities:

• Handle escalated voice calls transferred by L1 agents or supervisors.
• Provide expert-level support for complex issues and ensure timely resolution.
• Maintain ownership of tickets through resolution, keeping customers informed throughout the process.
• Coordinate with internal teams (Product, Engineering, QA, etc.) to resolve technical issues.
• Identify patterns in escalations and suggest process/product improvements.
• Document solutions, create knowledge base articles, and provide feedback to the L1 team to reduce future escalations.
• Meet or exceed defined KPIs such as First Call Resolution (FCR), CSAT, and Average Handling Time (AHT).
• Ensure adherence to SLAs and internal escalation protocols.
• Act as a mentor and point of contact for L1 agents when guidance is needed.

Requirements:

• 2–4 years of experience in customer support, with at least 1 year in L2 or escalations (voice process).
• Strong verbal communication skills with fluency in [English/Other relevant language].
• Experience with CRM and ticketing tools (e.g., Zendesk, Freshdesk, Salesforce).
• Ability to handle high-pressure situations and demanding customers with empathy and professionalism.
• Technical troubleshooting experience preferred (based on industry – SaaS, Telecom, FinTech, etc.).
• Willingness to work in rotational shifts or weekends, if required.
• Bachelor's degree or equivalent preferred.

Key Responsibilities

Develop and maintain scalable fullstack applications.

Collaborate with cross-functional teams to deliver innovative solutions.

Ensure performance optimization and adherence to best practices.

Provide technical leadership and mentorship to junior developers.

Required Skills

Proficiency in: Java, Spring Boot, MySQL, Hibernate, ReactJS

Knowledge of: NoSQL databases

Strong analytical and problem-solving skills

Java Developer with GCP

Skills : Java and Spring Boot, GCP, Cloud Storage, BigQuery, RESTful API, 

EXP : SA(6-10 Years)

Loc : Bangalore, Mangalore, Chennai, Coimbatore, Pune, Mumbai, Kolkata

Np : Immediate to 60 Days.

Kindly share your updated resume via WA - 91five000260seven

Job Description:

• Building reusable components.
• Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
• Understanding of ESLint and react pattern.
• Responsible for development of new highly-responsive, web-based user interface
• Construct visualizations that are able to depict vast amounts of data
• Work and collaborate with the rest of the engineering team
• Learn and understand user interactions
• Develop a flexible and well-structured front-end architecture, along with the APIs to support it

Skills and Experience

• Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model
• Thorough understanding of React.js and its core principles
• Experience with popular React.js workflows and data structure libraries
• Familiarity with RESTful APIs
• Knowledge of modern authorization mechanisms, such as JSON Web Token
• Familiarity with modern front-end build pipelines and tools
• Experience with common front-end development tools
• Ability to understand business requirements and translate them into technical requirements
• A knack for benchmarking and optimization
• Familiarity with code versioning tools such as Git

Experience 2 years

Location: Mohali (Chandigarh)

Salary: 4-6 LPA