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Salesforce Marketing Cloud SME
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Salesforce Marketing Cloud SME

at SaaSExplorers

8 - 12 yrs
₹12L - ₹18L / yr
Bengaluru (Bangalore)
Skills
SQL
SSJS
SFMC
Marketing Cloud
Marketing Automation
Solution architecture
JIRA
confluence

We’re seeking a highly experienced and certified Salesforce Marketing Cloud (SFMC) Subject Matter Expert (SME) to lead strategic initiatives and bridge the gap between business stakeholders and technical teams. This role requires strong communication skills and the ability to translate business needs into scalable solutions. Experience with financial services industry in Asia market is an added advantage.


Key Responsibilities:


  • ⁠Serve as the primary liaison between marketing stakeholders and technical teams to ensure seamless campaign execution.
  • Architect, guide and support scalable solutions using SFMC modules like Journey Builder, Email Studio, Automation Studio, and Contact Builder.
  • ⁠Translate marketing goals into technical specifications and actionable workflows.
  • ⁠Lead integration efforts with CRM systems, data platforms, and third-party platforms.
  • ⁠Design and optimize customer journeys, segmentation strategies, and real-time personalization.
  • ⁠Ensure data governance, privacy compliance, and platform security best practices.
  • ⁠Conduct workshops, demos, and training sessions to drive platform adoption and maturity.
  • ⁠Stay ahead of Salesforce releases and innovations, especially within Marketing Cloud and Einstein AI.


Requirements:

  • 8–12 years of hands-on experience in Salesforce, with a strong focus on Marketing Cloud.
  • Salesforce certifications such as Marketing Cloud Consultant, Email Specialist, or Architect
  • ⁠Strong understanding of marketing automation, customer journeys, and campaign analytics.
  • Proficiency in AMPscript, SQL, SSJS, and data modeling within SFMC.
  • ⁠Experience with API integrations, SDKs, and event tracking across web and mobile platforms.
  • ⁠Familiarity with tools like Jira, Confluence, Tableau CRM, and CDP platforms is a plus.
  • ⁠Familiarity with other similar marketing platforms like Mo Engage is an added advantage.


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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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