
Roles and Responsibilities:
- Work on application development lifecycle activities that include: Analysis, Design, Coding, Testing & Implementation
- Execute all phases of software application projects including resolving issues and helping to ensure successful deployment
- Proactively adapt to the changing business and technological landscape of Salesforce and .Net/Java platforms
- Design Salesforce solutions and form effective project plans. Add value in all stages of project work (definition, development, deployment)
- Assist in developing customized solutions to problems identified by business area managers
- Tackle inconsistencies in data quality and create processes to overcome system deficiencies
- Master new technologies and development models
Desired Candidate Profile:
- 3+ years Force.com development experience, with a strong focus on Apex and Visualforce development
- Must have experience in developing CRM Sales based applications, Workflows, Approvals, Reports (including joined reports), Dashboards along with basic SFDC “click and customize” environment
- Strong development skills in Lightning, Apex and Visualforce which includes writing triggers, components, classes etc.
- Proven skills in integrating JavaScript, jQuery and AJAX based functionalities in Visualforce
- Sound experience in analyzing security requirements and accordingly designing and implementing profiles, roles, permissions etc
- Experience in developing integration processes using Salesforce.com’s Web Services API and third-party integration tools (Apex Data Loader, DB Amp etc) is desirable • Knowledge of SFDC deployment, configuration and administration processes would be an added advantage
- Must be up to date with latest releases in Salesforce as a platform
- Familiarity in jQuery, CSS, XML, DHTML and HTML
- Leverage experience with .NET development, web services development and SQL development to build integration points between Salesforce and back-end systems
- Good interpersonal skills, for effective communication with business and development teams
- Proven track record of successful and timely project delivery
- Candidate should have Salesforce certification

Similar jobs
The role reports to the Head of Customer Support, and the position holder is part of the Product Team.
Main objectives of the role
· Focus on customer satisfaction with the product and provide the first-line support.
Specialisation
· Customer Support
· SaaS
· FMCG/CPG
Key processes in the role
· Build extensive knowledge of our SAAS product platform and support our customers in using it.
· Supporting end customers with complex questions.
· Providing extended and elaborated answers on business & “how to” questions from customers.
· Participating in ongoing education for Customer Support Managers.
· Collaborate and communicate with the Development teams, Product Support and Customers
Requirements
· Bachelor’s degree in business, IT, Engineering or Economics.
· 4-8 years of experience in a similar role in the IT Industry.
· Solid knowledge of SaaS (Software as a Service).
· Multitasking is your second nature, and you have a proactive + Customer First mindset.
· 3+ years of experience providing support for ERP systems, preferably SAP.
· Familiarity with ERP/SAP integration processes and data migration.
· Understanding of ERP/SAP functionalities, modules and data structures.
· Understanding of technicalities like Integrations (API’s, ETL, ELT), analysing logs, identifying errors in logs, etc.
· Experience in looking into code, changing configuration, and analysing if it's a development bug or a product bug.
· Profound understanding of the support processes.
· Should know where to route tickets further and know how to manage customer escalations.
· Outstanding customer service skills.
· Knowledge of Fast-Moving Consumer Goods (FMCG)/ Consumer Packaged Goods (CPG) industry/domain is preferable.
Excellent verbal and written communication skills in the English language

Our client is the Health-tech initiative of India's largest business house. Started in 2015, it empowers healthcare providers and consumers in India. All healthcare monitoring services are made available through an app that will help connect doctors, hospitals, pharmacies, laboratories and consumers, enabling preventive and predictive healthcare. It helps the care-givers to track the entire patient journey from the initial appointment and maintaining their records, generating lab test reports to providing virtual consultation and home-care solutions. It is expected that this futuristic guide will strengthen doctor-patient relationship and enhance the in-clinic experience.
- Partnering with leadership to align HR strategy to business strategy
- Implementing & managing HR policies, employee engagement, retention, talent acquisition, employee grievance and exit
- Performing talent acquisition, Pre screening candidate applications and resumes for required skills experience and knowledge to fit position requirements
- Ensuring high level of employee engagement and retention by taking initiatives to improve work relationships, building morale and increasing productivity of employees
- Facilitating process of candidate selection, interviewing, job offer, background
check and candidate on-boarding. - Ensuring performance management system is implemented.
- Leading and/or supporting annual HR cycle deliverables to include performance
management merit and bonus awards benefits enrollment etc
Desired Candidate Profile
What you need to have:
- MBA in HR
- 2-3 years experience in HR Business Partner
- Excellent interpersonal skills and effective verbal and written communication skills
- Proven ability to effectively coach employees and management through complex and difficult issues
- Ability to thrive in an ambiguous and rapidly changing environment
- Ability to set high personal goals and work independently
- Proficient in MS Excel

Manage team of 15+ developers and growing
Ensure end to end software lifecycle operations and delivery
Build a healthy learning based dev culture encouraging individual technological growth
Deliver on the company's technological goals
Must have:
Technical Competency: Must have in-depth knowledge of core computer science concepts with
practical experience of building large scale applications. Having experience of developing, deploying
and maintaining product level Web Applications is a must
Tools and Frameworks: ROR or similar web application development frameworks knowledge is a
must. Understanding of the entire production deployment cycle including Hosting, Load balancing,
CDN etc. Would be great to have Client and server side performance optimization techniques. Also
abreast of latest developments in this space
Management: Must be capable hands on technological leader. Shouldn't shy away from writing code
and getting involved in the project. Must be able to foster a healthy learning based dev culture
where each developer feels motivated to learn and code. Should aim to build the best dev team in
the neighborhood
Interpersonal Relationships: Must be skilled enough to be part of the Senior Management team,
ideating and working closely with Managers from other departments. Building trust based
relationships with the other managers by adding value to their processes
Visionary: Being aware of industry trends and constantly moving the company in the right
technological direction. Knowing the difference between a fad and a valuable technological addition
is key to choosing the right things to work upon

JOB DESCRIPTION
Full Stack Developer Responsibilities:
- Developing front-end website architecture.
- Designing user interactions on web pages.
- Developing back-end website applications.
- Creating servers and databases for functionality.
- Ensuring cross-platform optimization for mobile phones.
- Ensuring responsiveness of applications.
- Seeing through a project from conception to finished product
- Meeting both technical and consumer needs.
- Staying abreast of developments in web applications and programming languages.
Requirements:
- Degree in computer science, I.T
- Strong organizational and project management skills.
- Proficiency with fundamental front-end languages such as HTML, CSS, JavaScript, WordPress
- Proficiency with PHP
- Familiarity with database technology such as MySQL, Oracle, and MongoDB.
- Excellent verbal communication skills.
- Good problem-solving skills.
- Attention to detail.
About Company:
ESDA is a Software Development firm with a mission of providing innovative services and a vision of serving clients across the globe. It is a customer-centric Information Technology Company that specializes in Business Application Development. ESDA’s offerings are highly customizable and scalable. It also provides Web Development services and believes in providing 360-degree support to its clients. ESDA provides Web Development services like Web Designing, App Development, Digital Marketing, Graphic Designing, Hosting, Time and Material, and Gap Analysis Consultancy apart from these services, it is also working towards launching applications/software for the online market as its products.
- Administration and Support for Azure DevOps Server/Services
- Migration from Azure DevOps Server to Azure DevOps Services (SaaS)
- Process Template Customization and Deployment model
- Migration, Upgrade, Monitor, and Maintenance of ADS Instance
- Automation using REST API to build Extensions and Custom Reporting
- Expert in all Modules of Azure DevOps Server/Service (Work Item, SCM/VC, Build, Release, Test, Reporting Management)"
- CICD Orchestration tools and other SCM/VC tools
- Microsoft MCSD Application Lifecycle Management certified
- A bachelor or master degree with a minimum of 6 years relevant work experience in Azure DevOps Server/Services (SaaS)
- Good communication skills
- Strong knowledge of application lifecycle workflows and processes involved in the design, development, deployment, test, and maintenance of software systems in the Windows environment
- Visual Studio and the .NET Framework experience is required "
- Administration and Support for Azure DevOps Server/Services
- Migration from Azure DevOps Server to Azure DevOps Services (SaaS)
- Process Template Customization and Deployment model
- Work with the user community to adopt new features, enable new use cases, and help resolve any issues
- Create customizations and tools to help support the team’s needs (PM, Dev, Test, & Ops)
- Take the lead in the validation of the application.
- Monitor the health of the solution and take proactive steps to ensure reliable availability and performance
- Manage patches and updates for tooling solutions and related hosting environments including the operating system
- Automate the process for Maintenance"



