Technical lead (ROR)

• As a senior backend engineer, you will be expected to execute and deliver large and complex projects end-to-end, with or without the involvement of other team members
• Ensuring timely delivery of all product deliverables
• Play a key role in technical discussions within the team and be the go-to person for the team for guidance and troubleshooting
• Understand key Business and Engineering metrics around performance, quality, and availability and work regularly with the team to push the boundaries and improve them periodically
• Proactively participate in code reviews and architecture and design discussions
• Mentoring junior engineers and setting best practices for coding, code reviews, etc.
• Help the organization in building a top-quality team by participating in hiring initiatives and evangelizing about contributions, accomplishments, and victories

• Strong and self-motivated individuals, should be able to independently drive decisions
• Solid experience in building web-based products
• Overall of 4+ years of expertise in at least one dynamic programming language and one MVC web framework, preferably Ruby on Rails
• Expertise in Database modeling, preferably relational DB, spotting DB bottlenecks, and writing optimized DB queries
• Expertise in all common Cloud technologies, preferably AWS. Knowledge of CI/CD tools and workflows
• Proven track record in building highly-available and scalable distributed systems
• Willingness to play and explore with new technologies and be a Subject Matter Expert and support them
• Someone who believes in small incremental improvements and is passionate about refactoring
• A keen eye for quality with regards to following and establishing good coding practices, improving code coverage
• Good stakeholder management, ability to build trust and rapport with internal and external stakeholders

About this roleWe are seeking an experienced MongoDB Developer/DBA who will be

responsible for maintaining MongoDB databases while optimizing performance, security, and

the availability of MongoDB clusters. As a key member of our team, you’ll play a crucial role in

ensuring our data infrastructure runs smoothly.

You'll have the following responsibilities

 Maintain and Configure MongoDB Instances - Responsible for build, design, deploy,

maintain, and lead the MongoDB Atlas infrastructure. Keep clear documentation of the

database setup and architecture.

 Ownership of governance, defining and enforcing policies in MongoDB Atlas.Provide

consultancy in drawing the design and infrastructure (MongoDB Atlas) for use case.

 Service and Governance wrap will be in place to restrict over provisioning for server size,

number of clusters per project and scaling through MongoDB Atlas

 Gathering and documenting detailed business requirements applicable to the data

layer.Responsible for designing, configuring and managing MongoDB on Atlas.

 Design, develop, test, document, and deploy high-quality technical solutions on the

MongoDB Atlas platform based on industry best practices to solve business needs.

Resolves technical issues raised by the team and/or customer and manages escalations as

required.

 Migrate data from on-premise MongoDB and RDBMS to MongoDB AtlasCommunicate

and collaborate with other technical resources and customers in providing timely updates

on status of deliverables, shedding light on technical issues, and obtaining buy-in on

creative solutions.

 Write procedures for backup and disaster recovery.

You'll have the following skills & experience

 Excellent analytical, diagnostic skills, and problem-solving skills

 Should understand the Database concept and develop expertise in designing and

developing NoSQL databases such as MongoDB

 MongoDB query operation, import and export operation in database

 Experience in ETL methodology for performing Data Migration, Extraction,

Transformation, Data Profiling and Loading

 Migrating database by ETL, migrating database by manual process and designing,

development, implementation

 General networking skills, especially in the context of a public cloud (e.g. AWS – VPC,

subnets, routing tables, nat / internet gateways, dns, security groups)

 Experience using Terraform as an IaC tool for setting up infrastructure on AWS

CloudPerforming database backups and recovery

 Competence in at least one of the following languages (in no particular order): Java, C++,

C#, Python, Node.js (JavaScript), Ruby, Perl, Scala, Go

 Excellent communication skills, often being able to compromise but draw out risks and

constraints associated with solutions. Be able to work independently and collaborate with

other teams

 Proficiency in configuring schema and MongoDB data modeling.

 Strong understanding of SQL and NoSQL databases.

 Comfortable with MongoDB syntax.

 Experience with database security management.

 Performance Optimization - Ensure databases achieve maximum performance and

availability. Design effective indexing strategies.

As a Software Development Engineer II in Hiver’s Strategic Initiative department, you will have a critical role to play in building solutions that hold high strategic value for the business. You will get a chance to work with and mentor a group of smart engineers as well as learn and grow yourself working with very good mentors. Expect lots of challenges and high levels of ownership and autonomy. You’ll get the opportunity to work on complex technical challenges, building frameworks to monitor and improve the performance of our systems, and improving reliability and performance.

You will be working on

• Building, maintaining and scaling APIs and microservices. You will own all aspects of SDLC including documentation, data modeling, and deployment.
• Participate in solution brainstorming, release planning and code reviews.
• This is the early phase of the project and you will do foundational work on multiple aspects and help define and improve engineering standards, tooling, and processes.
• Collaborating closely with co-developers, designers and other stakeholders to build dynamic and compelling user experiences while embracing emerging standards.

We are looking for

• 3+ years of hands-on experience building and maintaining production-grade services that are being used by a good number of active customers.
• 1+ year of professional experience with Ruby-on-Rails.
• Command on web fundamentals and high level knowhow frontend ecosystem and modern development practices
• Sound knowledge of design patterns and best practices for writing clean, linted, maintainable and reusable code
• Deep understanding of relational databases (eg, MySql) and data modeling concepts
• Solid foundation in Computer Science, with strong competencies in data structures, algorithms, and software design.
• An architect's mindset - we want a fast time to market but without undermining long-term prospects. You will have to continuously assess the various trade-offs when considering long-term vs. short-term benefits/drawbacks and make informed choices about the optimal approach.
• Strong analytical and debugging skills - you should be able to troubleshoot and solve issues in a timely manner.
• Ability to iterate and deliver at a fast pace - speed is of the essence.
• Solid understanding of cloud concepts and latest infra stack (AWS).
• Track record of assessing complex initiatives and coming up fairly accurate expected time of arrival (ETA) and working with a team to meet these timelines with high confidence
• Good communication skills - you should have good communication skills, both written and verbal. You should be proficient in English and be able to communicate effectively with team members and stakeholders.
• Nice to have: (optional)
• Frontend (full-stack) experience (VueJS) is a major plus

At Hiver, we value diversity and inclusion and encourage individuals from all backgrounds to apply. If you're ready to make an impact and be part of our innovative team, please apply here.

• 3 years Experience in Ruby on Rails
• Minimum 3 years in MongoDB / PostgreSQL
• Must be from Product based companies   

Technical qualifications

• 2+ years of working experience in delivering web applications. 
• Strong experience in Ruby on Rails, API design and architecture.
• Strong experience in databases like MongoDB/PostgreSQL/MySQL.
• Strong understanding of object-oriented programming(OOPs) concepts, data structures, algorithms, APIs, web services, SQL concepts.
• Experience in any JS frameworks like Express. js/Node. js/AngularJS/ReactJS.
• Understanding of version control tools - Git/SVN.
• Supportive in providing clean, maintainable code.
• Empathize with client needs and architect custom solutions.
• Brownie points for knowledge in Golang.

Qualification

•     Total Experience level of 2 to 4 years of software development
•     Strong problem-solving skills, data structures, and algorithms
•     Experience with distributed systems handling a large amount of data
•     Excellent coding skills in any one/more among Ruby/ROR.
•     Good understanding of Web Technologies (RestFul APIs, Authentication)
•     Good understanding of Database Systems
•     Experience in working on Data Science problems is a plus
•     B.Tech/BE/M. Tech in Computer Science or equivalent

Responsibilities

We believe in a setup where our engineers get to experience most components of our platform though they might be experts in one/few areas. Here are some areas where based on your choice & experience you would be working on:

Enhancing various components of our AI platform (e.g Context engine, Feed Integration pipeline, Configuration Manager etc)

Managing bot development/on-boarding for existing/new clients which includes building Bot UI flows, integration of client APIs etc

Exploring new capabilities and integrating external systems (e.g Google Vision APIs, Greatschool.org APIs etc) into bot platforms based on use cases

Building/enhancing customer/employee facing Admin Site for reporting, setup, customer onboarding, configurations, AI training, Monitoring and alerting etc

Building/managing RESTful APIs for various features within the core bot platform

Exploring/integrating/enhancing with various third-party messaging systems (e.g FB Messenger, Twitter, Viber, Alexa, Zendesk, Salesforce etc) as these platforms evolve in capabilities

Building/managing AWS clusters for clients

Automating test cases, build process.

About Insyncai

Insyncai is the leading Customer Experience automation platform for enterprises who need to up-level the entire customer journey. eCommerce penetration has increased more in the last year than it has over the last decade, therefore brands are looking to move beyond legacy systems. Insyncai provides a solution that provides a world-class customer experience for any team. Insyncai’s platform does not require any work from their partners, builds a custom, AI solution in under 4 weeks, and has been shown to automate up to 75% of a customer's journey including support, product discovery, product education and purchase. Having grown 300% YoY, we work with large Fortune 500 brands like Verizon Media, Stamps.com, and more.

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