Subodh Popalwar
Software Engineer, Memorres
About Mify solutions Pvt Ltd
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● Proficiency in .NET Core,C#,Web API,EF,LINQ and related technologies.
● Experience in developing applications using microservice architecture
● Experience with cloud platforms
● Familiarity with front-end technologies (e.g., Angular, React) is a plus.
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ABOUT US
Established in 2009, Ashnik is a leading open source solutions and consulting company in South East Asia and India, headquartered in Singapore. We enable digital transformation for large enterprises through our design, architecting, and solution skills. Over 100 large enterprises in the region have acknowledged our expertise in delivering solutions using key open source technologies. Our offerings form critical part of Digital transformation, Big Data platform, Cloud and Web acceleration and IT modernization. We represent EDB, Pentaho, Docker, Couchbase, MongoDB, Elastic, NGINX, Sysdig, Redis Labs, Confluent, and HashiCorp as their key partners in the region. Our team members bring decades of experience in delivering confidence to enterprises in adopting open source software and are known for their thought leadership.
RESPONSIBILITIES
· Be the First point of contact for support queries
· Be responsible for solving customer queries and tickets in timely manner.
· Communicate with customer and internal team regarding problems reported and solved status in timely and effective manner.
· Log monitoring, event monitoring and resolving tickets in defined SLA.
· Apply updates and patches to keep the software up-to-date in line with organizational policies
· Provide support for installation and configuration.
· Monitor and identify areas of performance improvement
· Identify and write scripts for automating support tasks.
· Communicate effectively internally and with product support team to reproduce, resolve support cases and document them.
ESSENTIAL SKILLS
· Hands-On experience and skills in Linux operating system
· Knowledge of ELK stack or relevant technologies such as SolaR, Splunk etc.
· Good understanding of Indices Mapping , Index management such as archiving, reindexing, sharding etc.
· Good understanding of Analytical data structure and experience in deployment of same in the form of Reports and Dashboards
· Hands-On experience of Linux operating system
· Experience in NoSQL or RDBMS technology is desirable
· Python/Node.js or relevant data processing programming experience is preferred.
· Knowledge of Designing and Developing data pipeline using ETL tool such as Elastic Stack.
· Knowledge of real-time data collection with various data sources.
Experience in deploying scalable Elastic cluster is desirable
QUALIFICATION AND EXPERIENCE
· 2 -4 years of experience in technical support role.
· At least 2+ years experience working across multi-cultural and geographically distributed teams
· Experience in trouble shooting, maintaining and supporting production setup
· Engineering or equivalent degree
· Ability to interact effectively with customers for problem resolution.
· Sense of urgency and ownership to get problems solved in timely manner
· Attention to details.
· Ability to work on multiple tickets/ support cases effectively and to be able to manage the time critical tasks.
Location: Bangalore
Experience: Minimum 2 yrs
Package: upto 8 LPA
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2+ years of professional experience working with React Native.
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Mandatory skills:.net Core, Web API, Entity Framework & Database(SQL server)
Good to have skills: Type ScriptKey Deliverables:
- Utilize established development tools, guidelines and conventions for above skill set.
- Design, code and test new Web Software applications.
- Maintain existing software systems by identifying and correcting software defects and enhance functionalities.
- Enhance existing systems by analysing business objectives.
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- Develop skills in new technologies.
Xfinito is building a portfolio in new product innovation, product contribution and infrastructure goals while providing individuals and teams the freedom to emphasize specific types of work.
Our work focuses on real –world problems that span the breadth of biomedical engineering, embedded systems, computer science, such as machine and deep learning, data mining, natural language processing, hardware and software performance analysis and much more.
JOB ROLE: EMBEDDED SOFTWARE ENGINEER
ROLES AND RESPONSIBILITIES:
- Work with Hardware, Systems and other multi-functional teams and deliver high quality software at fundamental layer of operating system including frameworks, daemons, drivers.
- You need to keep security and performance in mind, enable key features to improve privacy and prevent fraudulence
- The position requires high level thinking to design code solutions along with low level programming and excellent communications and leadership skills, with the ability to work in a fast paced environment.
RESPONSIBILITIES:
- Rich experience of programming on cryptography
- Profound understanding on Operating System concept
- Highly self-motivated and capable of work and finish tasks alone
- Comfortable and adaptable in a fast-paced environment
- Fluent in both oral and written English
- Strong communication and interpersonal skills; excellent judgment
EXPERIENCE:
- We as a team are looking for freshers or young professionals with 0-4 years of experience having a a self-directed, proactive approach to tackling problems and working through impediment and an ability to generate trust and build alliances with co-workers.
Our client is a call management solutions company, which helps small to mid-sized businesses use its virtual call center to manage customer calls and queries. It is an AI and cloud-based call operating facility that is affordable as well as feature-optimized. The advanced features offered like call recording, IVR, toll-free numbers, call tracking, etc are based on automation and enhances the call handling quality and process, for each client as per their requirements. They service over 6,000 business clients including large accounts like Flipkart and Uber.
- Leading the Customer Success function by training, engaging and developing your team
- Managing the daily activities of Team Leads and below.
- Working on new strategies to improve the overall customer experience, and minimise churn.
- Coordinating with the marketing department to strategize ways to increase post-sales interactions with clients.
- Interacting with the Sales team to work on inter-departmental challenges
What you need to have:
- Any UG / PG
- A customer-focused mindset, putting the customer experience first in every action you take
- Exceptional account management and customer service skills backed up with excellent written and verbal communication skills
- Has been in the leadership role of the similar profile from past 2-3 years
- Experience working in a B2B SaaS organisation
- Technically proficient
- Excellent listening skills
- Ability to effectively communicate at all levels of the organization.
- Excellent problem-solving skills
- Extremely process-oriented
- Experience leading, coachng, and empowering your team to do their best work
2) Identifying potential business source/partners for the growth of the firm
3) Handling Initial client interaction/Understanding clients requirement
4) Lead Generation
Follow CutshortSubodh Popalwar
Software Engineer, Memorres