Sales Team Leader

Summary of Role

We are looking for a passionate and skilled Product Manager, we expect you to bring a fresh pair of eyes for both product planning and product marketing. This includes managing the product throughout the Product Lifecycle, gathering and prioritizing product and customer requirements, defining the product vision, and working to deliver winning products. 

Must Have Background for this Role:

• Min 4-6 years of strong experience in product management role.
• Bachelor’s degree (MBA preferred)

Required Skills for this Role: 

• Define the product strategy and roadmap
• Build innovative financial products in a cross-functional team. Deeply understand the needs and problems of our users. 
• Develop product positioning strategies.
• Work closely with engineering to ensure developers understand the required functionality and are building the right functionality to meet the market need and are easy to implement and maintain.
• Recommend and drive implementation of improvements to the product development process
• Document and manage the user experience.
• Proven problem-solving capabilities.
• Deliver a monthly revenue forecast.

Also Nice to Have Skills and Background: 

• Excellent written and verbal communication skills 
• Excellent teamwork skills
• Demonstrated success defining and launching excellent products

As a Customer Relationship Executive, you will play a crucial role in building and maintaining positive relationships with clients. Your primary responsibility will be to ensure customer satisfaction, address inquiries and concerns, and contribute to overall customer loyalty. You will act as a liaison between the organization and its clients, striving to enhance the customer experience and maximize customer retention.

Key Responsibilities:

1. Customer Interaction:

• Respond promptly and professionally to customer inquiries via various channels such as phone, email, and chat.
• Proactively reach out to customers to gather feedback, address concerns, and ensure their satisfaction.
• Build and maintain strong, positive relationships with clients to foster long-term loyalty.

1. Issue Resolution:

• Investigate and resolve customer issues or complaints promptly and effectively.
• Collaborate with internal teams to provide solutions and ensure timely resolution of customer concerns.

1. Product Knowledge:

• Develop a deep understanding of the products or services offered by the company.
• Provide accurate and comprehensive information to customers about product features, pricing, and benefits.

1. Communication:

• Communicate effectively with customers to convey information, updates, and promotions.
• Ensure clear and concise communication to avoid misunderstandings.

1. Record Keeping:

• Maintain detailed records of customer interactions, feedback, and issue resolutions in the company's CRM system.
• Use CRM data to identify trends, customer preferences, and areas for improvement.

1. Customer Feedback:

• Actively seek and collect customer feedback to contribute to product/service enhancements and improvements.
• Share valuable customer insights with relevant internal teams for continuous improvement.

1. Upselling and Cross-selling:

• Identify opportunities for upselling or cross-selling products and services to existing customers.

1. Customer Education:

• Provide educational materials and resources to customers to enhance their understanding of products/services and maximize their benefits.

Qualifications and Skills:

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in customer service or a similar role.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities and a customer-centric approach.
• Familiarity with CRM software and proficiency in using various communication channels.
• Ability to work independently and collaboratively within a team.
• Strong organizational skills and attention to detail.

Note:

This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. The company reserves the right to modify the duties or responsibilities associated with this position at any time.

Role Summary

As a Data Engineer, you will be an integral part of our Data Engineering team supporting an event-driven server less data engineering pipeline on AWS cloud, responsible for assisting in the end-to-end analysis, development & maintenance of data pipelines and systems (DataOps). You will work closely with fellow data engineers & production support to ensure the availability and reliability of data for analytics and business intelligence purposes.

Requirements:

·      Around 4 years of working experience in data warehousing / BI system.

·      Strong hands-on experience with Snowflake AND strong programming skills in Python

·      Strong hands-on SQL skills

·      Knowledge with any of the cloud databases such as Snowflake,Redshift,Google BigQuery,RDS,etc.

·      Knowledge on debt for cloud databases

·      AWS Services such as SNS, SQS, ECS, Docker, Kinesis & Lambda functions

·      Solid understanding of ETL processes, and data warehousing concepts

·      Familiarity with version control systems (e.g., Git/bit bucket, etc.) and collaborative development practices in an agile framework

·      Experience with scrum methodologies

·      Infrastructure build tools such as CFT / Terraform is a plus.

·      Knowledge on Denodo, data cataloguing tools & data quality mechanisms is a plus.

·      Strong team player with good communication skills.

Overview Optisol Business Solutions

OptiSol was named on this year's Best Companies to Work for list by Great place to work. We are a team of about 500+ Agile employees with a development center in India and global offices in the US, UK (United Kingdom), Australia, Ireland, Sweden, and Dubai. 16+ years of joyful journey and we have built about 500+ digital solutions. We have 200+ happy and satisfied clients across 24 countries.

Benefits, working with Optisol

·      Great Learning & Development program

·      Flextime, Work-at-Home & Hybrid Options

·      A knowledgeable, high-achieving, experienced & fun team.

·      Spot Awards & Recognition.

·      The chance to be a part of next success story.

·      A competitive base salary.

More Than Just a Job, We Offer an Opportunity To Grow. Are you the one, who looks out to Build your Future & Build your Dream? We have the Job for you, to make your dream comes true.

At Upswing, we are a passionate and self-driven team of thinkers who aspire to build the rails to connect the legacy financial sector with financial innovators through a simple and powerful banking-as-a-service (BaaS) platform.

We’re building our platform putting the focus on pragmatism, reliability, and maintainability. We believe that keeping the engineering complexity under control is key to preserving the development productivity and long-term evolution of a platform.

To bring this vision to life, we are building the infrastructure using Microservices architecture using the latest set of technologies that are also fun to work with such as Java, Scala, Postgres, Akka, Kafka with a completely automated DevOps pipeline from the get-go using tools like Chef, Jenkins, Grafana, Graylog.

We are looking for motivated engineers who will be working in a highly creative and cutting edge technology environment to build a world-class financial services suite.

Why you should join us:

• You will redefine the financial services landscape for India in the coming years.
• Be part of a core Engineering team that will create innovative and scalable Fintech solutions.
• Work with passionate and experienced engineering, product & business workforce that believes in teamwork, and that helps fast-track your learning on solving complex technical challenges.
• We are funded by the leading fintech VC `QED Investors` and other established Founders and Executives of awesome Indian companies.

What you will do if you join us:

• Propose solutions to solve complex system architecture challenges and actively lead the end-to-end development of the system.
• Create robust, flexible, consistent, and easy-to-use APIs
• Continuously strive for performance improvements, code reusability, and readability

You should have:

• Tech or a higher degree in computer science or a related field.
• 1+ years of experience working on the back-end development for complex distributed systems who are willing to adopt any Programming language as per the requirement.
• Familiarity with any of the following – Java, C++, Scala, Kotlin, and frameworks like Spring, Play, Hibernate, Django, etc.
• Good understanding of Algorithms, Data Structure, OOP, Design patterns, Parallel programming, Multithreading concepts & Event-Driven Systems.
• Experience with Relational databases such as MySQL, PostgreSQL, Oracle, or any NoSQL database.

It’s a plus if you have:

• Familiarity with cloud platforms like AWS, Azure, or Google Cloud
• Worked on Micro-services architecture

Role Objectives 

• Participate in complex design and software development tasks within an appropriate schedule, task, and quality guidelines set in conjunction with the Senior Platform Specialists and Platform Architect  

• Hands-on development and implementation of solutions including the configuration of e.IQ platform components and custom development 

• Tasks associated with testing and documentation of solution implemented 

Academic Qualification
B.E/B.Tech/MCA in computer science Engineering or a related field. 

Experience Profile  

4 -6 years of experience in development or platform implementations.

Required Technical Skillset for Java Development

• core JavaScript, CSS, HTML-5,

• At least one of these frameworks (Angular JS / React /Vue / jQuery / Bootstrap)

• Experience in developing front-end web applications for various devices (responsive) 
  

Good to have:

• Basic Java knowledge /Programming, RDBMS (preferably MySQL or MSSQL), Exposure to Liferay.

• Must be capable of coding and unit testing their own code
  

• Team player with good interpersonal skills

• Should have strong analytical skills                                                  
  

• Good communication skills

• Capable of juggling several priorities and delivering results on time in a high-pressure, dynamic environment.

What you need to have:

• Responsible for collecting all in-scope business requirements
• Able to prioritize requirements and negotiate on deployment timeframes on behalf of the development team
• Ability to perform detailed analysis to ensure all aspects of the business requirement are understood
• Able to formalize business requirements, ready for two way communication business communications up and technical communications down
• Capable of managing all non-technical aspects of the new requirements
• Capable of working with the test team to develop/ review test scripts and profile of test data
• Able to produce ad-hoc SQL queries/ ad-hoc reports that can be used to monitor success of the new requirement by ensuring data is being created as it should
• Must have worked on medium to large size custom application development projects and has exposure to all phases of the SDLC
• Experience in Insurance Domain is a must
• Proficient in using Microsoft Office tools
• Get actively involved in various project phases
• Act as a key interface between users and development teams
• Technology Graduate: B.Sc IT, MSc IT / B.Tech, M.Tech/ BCA, MCA

Skills:

1. Should have good strong knowledge in ASP.NET MVC 3.0 and above
2. 3+ Years Of Experience in .Net Framework, C#, WCF, ASP.Net, MYSQL, SQL Server 2005/ 2008.
3. 2+ Years Of Hands-on Experience on MVC
4. Well-versed with Javascript, Jquery, AJAX, Web-services, Threading.
5. Good understanding of HTML5, CSS3, Web Services, XML, XSLT, Object Oriented Design, with experience working in high transactional applications.
6. Have strong concepts of OOPS.
7. Experience with Cloud computing (AWS Amazon Web Services/Windows Azure) will be an added advantage
8. Practical experience with Agile methodologies

Netris is looking for a badass senior netops/network engineer excited to challenge the status quo of automatic network operations. Join us in revolutionizing the world of network engineering. 

As senior netops/network engineer, you will:

• Firsthand experience cutting edge networking technologies
• Collaborate with a like-minded team of architects and developers building automatic network operations systems
• Provide network design guidance to customers rolling out automated networks all around the world
• Troubleshoot/RCA(root cause analysis) complex networking problems
• Evaluate network designs, scenarios, use-cases
• Stresstest newly baked networking features in a lab environment

To be successful in this role, you’ll need:

• BA/BS in Computer Science, Computer Engineering, or related technical discipline or equivalent industry experience.
• Confident knowledge of networking fundamentals (BGP, Routing, EVPN/VXLAN, L2/L3 forwarding, etc…)
• 4+ years of experience deploying and operating mission-critical networks
• Comfortable working in a Linux environment
• Demonstrate the ability to troubleshoot outages
• Superb communication skills, both written and verbal.
• Passionate about solving complex infrastructure challenges.
• Be excited about delivering a reliable, high-quality product.
• Highly motivated, smart, independent person. Who thrives in a fast-paced, innovative environment
• Intensely eager to meet the needs of our customers and deliver best-of-breed solutions
• Passion for system, application and business metrics